Barchester Ochil Care Home

My husband moved into Memory Lane in November 2019. He had been resident in three other care homes previously, none of which could meet his needs and he was very unsettled. I was very apprehensive at first after previously failed placements, however, I quickly felt at ease after seeing him settle so quickly and get on so well with all the staff. I visit the home regularly and find the staff very kind and caring. I feel like it's one big family and it has been a big relief to know he is happy and very well cared for.

Our experience of staff in the home is positive. Despite being very busy, staff verbally communicate with me, and photographic evidence of activities Mum participates in demonstrates how happy and content she is. The care taken to provide fun, stimulating activities delivered by staff with a genuine, caring and joyous approach is greatly appreciated by us. Knowing our mother is well looked after in this care home setting is such a relief to us.

My elderly mother became a resident of Memory Lane at Ochil in December 2017. She suffered from vascular dementia. My father was not keen on her going into the home at first as he had the experience of visiting other similar homes which had not been positive. However, after he visited there he saw that this was a far superior home to the others as it was clean, bright and well maintained. All members of staff we encountered were friendly and helpful. He visited mum almost on a daily basis until Covid and always found her well cared for. Staff welcomed him as a friend and he was always plied with tea and cake and his welfare was considered too. I was the main point of contact if there were any problems with mum and was kept informed at all times. As a family, we were all appreciative of the support we were given even after Mum was sadly admitted to hospital in her final days. I would have no hesitation in recommending Ochil Care Home, Perth.

Having my mum go into end of life care was a hard choice but seeing her blossom with the loving care/attention she received from all levels of staff at the home I feel strongly extended her life. Both in care and social aspects. She was well informed and encouraged to join in the many social aspects. All staff levels spending time with her as she loved to chat. Her eating improved greatly with the high nutritious meals provided and choice always given. The laundry/handyman/cleaner kept her personal items/room extremely clean ect. When dad became frail with dementia Ochil was our first choice again. He really blossomed with the interaction of all staff within home. He really enjoyed outings ect. As his dementia deteriorated all staff were extremely caring and understanding of his needs and demands. Mum and Dad spent precious time together in a safe/caring/loving home. I was kept well informed via all staff re thei welfare. The whole staff team work extremely hard making it very welcoming.

I am comforted knowing that my mother is being well looked after, especially in this current situation and would not hesitate to recommend Ochil as a place where your relative could reside comfortably and reliably.

Ochil Care Home has been brilliant with my gran who has vascular dementia and other medical problems. They closed down two weeks before Covid-19 just as all was on lockdown and in eleven weeks Ochil Care Home has had no Covid-19, which is amazing. I speak to my gran every few days on the phone. She is happy and so content. Plus yesterday in the post I got a lovely knitted heart from the staff at Ochil Care Home, thanking us for all our understanding in this time of extreme difficulties and not being able to visit. I hope the Ochil Care Home manager and all the staff get some kind of award for everything they have done as they have kept all their residents and staff free of this virus and I think this is amazing. Thank you Ochil Care Home.

My mother was recovering from a fall in hospital for a few months, but she required proper looking after, so we visited Ochil Home and it seemed to meet Mum's needs. She is given a lot of help when required and the staff meet all her needs. They all go out of their way for her.

Have recently been visiting a good friend who has had to go into care. The lady had spent some time in hospital and then a short spell in a different care home. Since arriving at Ochil, my friend has had nothing but good things to say about the place, which is contrary to what she had said about her previous residence. The staff are always around and attentive, with a friendly warm demeanour. The home is very clean and fresh feeling, with lots of various activities for residents to participate in should they choose, but they are never under any pressure should they choose not to. I would say it is just gentle encouragement they get, which is perfect, thus giving them the freedom they deserve to make choices.

After a very unsettling time for my mum following a fall and a few admittances to hospital and then to another care home before being admitted to Ochil, I am very pleased with how things are going at Ochil. My mum has been there for approx 5 weeks now and she is settling in really well. The staff are great and have a good sense of humour. They all seem to have the right manner with the residents and know how to handle situations. The home is clean and in general, has a good feel to it. It has a lovely big lounge downstairs which we often take mum down to at the weekends and there is tea/coffee and home baking that you can help yourself to. This allows for a more relaxed visit and gets mum out of her room. The staff encourage the residents to join in with any entertainment which is on. Recently they had therapy ponies in which my mum loved. Mum always remarks on how good the food is and that there is plenty of it.

If you are looking for a nursing home for someone you love, do not despair there are good homes out there, Ochil being one of them.

We thank you for this.

My elderly mother moved into Ochil Care Home in April 2019 and from day one, she has said how happy she is and that she feels very well looked after. I have observed how consistently kind the staff are to my mother. The level of care is excellent, carers are so gentle, cheerful and respectful of her dignity. This is clearly a well-run care home, organised around a core, professional ethic which facilitates the happiness and well- being of the residents. All family members and friends who have visited my mother have commented on the welcoming and happy ambience at Ochil Care home. The communal sitting rooms are spacious, smartly furnished, clean and bright with plenty of light. Ochil Care home is perhaps best summed up in my mother's words, 'You couldn't want better staff'.

Very impressed with our Ochil Care Home. The entrance hall is like walking into a hotel, very bright and clean. All the staff are very helpful, caring and always have a smile on their faces. I would have no hesitation in recommending the home.

Thank you.

My family were very nervous about putting my dad in a home. We decided to attend Barchester Ochil Care Home open day. From the very beginning, we were made to feel very welcome and the home itself had a lovely homely feel to it. We knew right away that this is where we would like my dad to live as we could no longer care for his needs because of his dementia. The staff are amazing and very very helpful.

I cannot praise the manager and her team highly enough. They made us feel very welcome, encouraged us to visit the Carehome, asked questions and provided genuine professional and caring support, fully answering all questions with openness and honesty. The transfer was very professional and focused on my father's comfort and assurance. It is not easy to get to know a person's individual needs but the team at Ochil take a personal interest in my father's care, well being and happiness. Recently, he had an infection and was taken into hospital but due to the caring of the staff in taking prompt and professional action, my father only had to spend a few days in hospital. Very pleased with Ochil.

My father spent his final days and weeks in the care home. The level of care was excellent and the staff, from management o carers to nursing staff was superb. Nothing was too much trouble for them and everyone was greeted with a warm welcome. Highly recommended.

My mother received excellent care from all the staff. The nurses were very caring and handled every situation concerning my mum's specific needs with kindness and professionalism. I was very impressed with how all the staff cared for my mum and were efficient, caring and supportive of the whole family. The home was well organised, clean and tidy and had a pleasant, relaxing atmosphere which was perfect for mum after a prolonged stay in hospital. We were able to art-furnish mum's room with her personal effects and she was comfortable in her surroundings and enjoyed the well thought out menu. As a family, we felt that every concern was listened to and acted upon positively. We were very impressed with how quickly and well the staff go to know my mum and enjoy her personality, that was something very important for her and for us. Sadly, my mum passed away and there was a real sense of caring amongst all of the staff. The home provides excellent value for money. Overall, my mum was treated with kindness, respect, dignity and professional care in the last stages of her life and for that, we cannot thank the staff enough.

My father was made very welcome when he decided to leave his home and move into Ochil Care Home. He has settled well. He enjoys the daily activities available and enjoys the company. The activities vary but are stimulating. He has been well cared for and episodes of illness have been coped with well by the staff. Large areas of the home have been recently refurbished and are very pleasant.

A few months ago dad was moved to Ochil Care Home in Perth and the difference in him is simply outstanding!

Dad is very comfortable here, there is a reciprocal adoration from the staff to him and back again. He is involved now in trips out, meeting new members of staff and other residents and other activities that help to entertain him.

I cannot truly comment on the food as I don't eat it but dad assures me there is a great selection and great, tasty quality.