Beechill Care Home

12 Royal Lodge Road, Belfast BT8 7UL

Beechill Care Home is situated in the outskirts of Belfast with excellent transport links and easy access to local shops for residents to visit if they wish.

The home has two spacious lounge areas which residents can use anytime they like. Beechill is also home to secluded gardens which can be enjoyed by all for some fresh air and bird song.

Beechill has a dedicated team which provide care 24 hours a day to those living with dementia.

To make sure the move into Beechill isn't too unfamiliar, the team encourage people to personalise their rooms to make them recognisable and comfortable for residents.

Group: Four Seasons Health Care

Person in charge: Priscilla Abrenica (Home Manager)

Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Filipino

Single Rooms: 26

Shared Rooms: 4

Rooms with ensuite WC: 30

Facilities & Services: Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Beechill Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Overview

The Review Score of 9.3 (maximum of 10) for Beechill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Beechill Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.559 for Beechill Care Home is calculated as follows: ( (37 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 59 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.735 Points relating to the number of positive Reviews for Beechill Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.8 Target = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Beechill Care Home has a Review Score of 9.3 (9.294) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beechill Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beechill Care Home

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My mother-in-law has been a resident for approximately three years. She has been well looked after. The staff are friendly. The nursing staff keep you up to date with any medical or eating issues.

Overall the family are happy with the home.

How likely would you be to recommend Beechill Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

Ronnie Cavanagh, Marketing at Beechill Care Home responded to this review on 20 Apr 2018:

Thank you, Maureen, for your comments about your recent experience at Beechill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

My father is here suffering from dementia and the care and attention he receives is great. I visit daily and have never seen him unwashed. He is happy, clean, warm and well fed. My thanks to all the staff.

How likely would you be to recommend Beechill Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Ronnie Cavanagh, Marketing at Beechill Care Home responded to this review on 20 Apr 2018:

Thank you, Jayne, for your comments about your recent experience at Beechill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing and look forward to your next visit. Have a great day.

Since my mother went into Beechill Care Home a little over six years ago, she has received care of the highest quality. The staff are prompt, patient, assiduous, gentle and respectful in attending to her multifarious needs. They create an atmosphere of affection and friendliness which makes it possible for my mother to live a dignified and worthwhile life.

How likely would you be to recommend Beechill Care Home? Extremely Likely

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Average Rating:   5 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Beechill Care Home responded to this review on 12 Apr 2018:

Thank you, David, for taking the time to let us know how we are doing at Beechill Care Home. We are happy to learn that your experience has been so positive and that you have been so pleased with the quality of our care. We look forward to your next visit. Have a wonderful day.

Visiting my friend each week I have got to know the staff who are very friendly and dedicated to their job. Residents are cared for in a loving manner and a homely atmosphere.

How likely would you be to recommend Beechill Care Home? Likely

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Average Rating:   4.6 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Beechill Care Home responded to this review on 26 Mar 2018:

Thank you, Rosemary, for sharing your recent experience of Beechill Care Home. We are happy to hear it has been so positive and that you have been so pleased with the quality of our care. We look forward to seeing you again soon. Have a great day.

My husband has vascular dementia, cracked a rib when he had a fall in his room, a chest infection and then thrush in his mouth developed. The staff looked after him very well and then when large blisters appeared on his inner thighs, the staff were very concerned. They informed his doctor and treatment was done to the letter. Every day I was informed how the various ailments were, and what they were doing to help him. I can't praise the staff enough especially a few staff nurses. I see my husband every day and am content that he is well cared for in Beechill. Also thanks to the manageress.

How likely would you be to recommend Beechill Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   4.1 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Beechill Care Home responded to this review on 22 Mar 2018:

Thank you, Norma, for your comments about your recent experience at Beechill Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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