Rosevale Lodge Care Home

Garden Rose Vale, 173 Moira Road, Lisburn BT28 1RW

Rosevale Lodge Care Home, Lisburn, County Down
Rosevale Lodge Care Home, Lisburn, County Down
Rosevale Lodge Care Home, Lisburn, County Down

Rosevale Lodge Care Home is located near the centre of Lisburn and is convenient for shops, amenities, public transport and the M1 motorway link.

This purpose built care home offers nursing and social care for the frail elderly and mentally infirm elderly.

Accommodation at Rosevale Lodge is in single occupancy rooms, some of which have washing facilities.

Rosevale Lodge features TV lounges and quiet sitting rooms for relaxation aswell as separate dining rooms, where residents can socialise at meal times. Traditional home cooking using fresh produce is served with residents being able to select from choices available daily. Special diets can be catered for.

The home receives regular visits from an experienced hair stylist and qualified chiropodist, and can arrange for complementary therapies for residents.

A good range of activities are also offered.

Group: Four Seasons Health Care

Person in charge: Mayvelyn Talag (Home Manager)

Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age

Languages Spoken by Staff (other than English): Spanish; Castilian

Single Rooms: 66

Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Rosevale Lodge Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Rosevale Lodge Care Home has a Review Score of 9.3 (9.283)

The Review Score of 9.3 (maximum of 10) for Rosevale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Rosevale Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.677 for Rosevale Lodge Care Home is calculated as follows: ( (68 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.606 Points relating to the number of positive Reviews for Rosevale Lodge Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 8 Reviews ÷ 13.2 Target = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rosevale Lodge Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rosevale Lodge Care Home

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1

My father has been a resident here for four years. The care and attention he has received have always been excellent the staff treat patients with dignity as they would members of their own family.

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a family, we are very pleased with the care our father receives at Rosevale Care Home. He is always clean and tidy and well looked after. Staff interact well with him, and we are informed immediately if any issues arise with his health. Staff are very caring, hard working and approachable.

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my wife was admitted to Rosevale Lodge Care Home last November, I and my children are totally satisfied with the care and attention my wife has received and she has been treated with total dignity by the staff in both the residential and nursing sections of the home and I am totally satisfied with the management where if you have a query, it is dealt with immediately. The home is kept very clean and you do not have any smells that I have experienced in other homes.

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have found coming to Rosevale Lodge Care Home over the past two years to visit my father a great enjoyment and a warm welcome from the staff at Rosevale Lodge. My dad has been treated very well and he is very healthy and clean. This is due to the excellent staff of Rosevale Lodge. I and the rest of the family are full of praise and peace of mind for the treatment my dad is getting at Rosevale Lodge Care Home.

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has lived in Rosevale Lodge Care Home for 2 and a half years now. At first, it was hard for her to adjust to living in a home, but with the help of the staff in the home, she adjusted well to her new surroundings. The staff are very helpful and have kept me well informed of what has been going on with my mum due to her condition. If it was not for their help, I do not know what sort of life my mother would have had on her own.

How likely would you be to recommend Rosevale Lodge Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are approachable and friendly. They have got to know my father's needs very well and they care for him with love and affection.

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My aunt was a resident here in the nursing unit. She was very well cared for, everything was as she wanted it. She was happy. Staff bonded with her and treated her like a member of the family. Laughing and joking with her. This helped us as a family. The photos on here are very old and should be updated. I really cant thank the staff enough. They work tirelessly but always have time for a chat and nothing is too much trouble. Lovely home friendly staff. Positive atmosphere. Happy residents. Everything a care home should be.

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum recently came to live in Rosevale Lodge Care Home having previously attended day care there once a week. She has dementia but settled very quickly. The staff are all extremely personable, kind and professional. An extremely welcome aspect although 'small' is the regular photo put online which family can access. Mum forgets when she takes part in activities, often thinking little happens - we can show her evidence of her having great fun!

How likely would you be to recommend Rosevale Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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