Rosevale Lodge Care Home

On behalf of my late husband and myself, we have always had complete confidence in the care of our elderly relative. She seems happy and comfortable. All members of staff are friendly and approachable. We realise they have had a very difficult season/year due to Covid, and we admire them all the more for this. Thank you Rosevale, we still appreciate you!

I am very pleased with the care my mother receives staff go out of their way with the care they provide.

Excellent support for the residents, friendly staff and caring. Efficient. Very supportive to my aunt who has been blind since childbirth. They treat residents with dignity in their last years of life which is wonderful as they may now have dementia and can't remember they were all normal people before this horrible disease.

I have spent hours sitting with my mum and can hear how staff treat residents in other rooms. They are always kind and caring. They are sensitive to my mum's changing needs. Family and friends are always welcome. The staff contact us whenever there is a change in her condition or medication and this is very reassuring as none of us lives nearby. Knowing mum is in such good hands has taken a huge weight off our minds.

I always found the staff friendly, caring and professional while doing a job that could sometimes be difficult.

Totally happy with the care my husband receives. Staff are excellent.

Meals are varied and nutritious with residents appearing to enjoy the dining experience. The square footprint of the unit is ideal for my aunt as she enjoys to walk. The only drawback to the unit is the lack of personal toilet/showering facilities. But overall both myself and more importantly my aunt enjoys her stay at Rosevale Lodge.

Our relative is well cared for and appears to be quite content. We cannot thank them enough for their commitment... it's a 'highly commendable' team!

After caring for our father for 9 years. It was a very difficult but very needed decision to have to place our father in a home. I have to say it was made so very easy with the help and attention and care from all the staff at Rosevale Lodge Care Home. From the very first visit with looking for a placement to dad becoming a permanent resident, the care and attention dad received has made our decision the very best choice for dad's needs.

They always greet you with a smile and a 'hello'.

They treated her like part of the family and always treated her with respect, maintaining her dignity at all times. I would gladly recommend it to anyone. Thank you to all the staff and management.

High level of care and professionalism.

Very caring and friendly staff. Confident that my mother is being very well cared for.

I find Rosevale Lodge Care Home to be a very professionally run, happy place. I feel confident leaving my mother in their care. She is safe and well cared for. The staff are friendly and kind and always make me feel welcome. The care my mother receives is very comprehensive. All the equipment is clean, as are the rooms. (No smells). I am informed of any medication changes etc. I rate this home very highly.

My mother has been a resident in Rosevale since April 2014. It has certainly become her home. We have never had to raise any concerns with the staff. On a number of occasions, mum has had to go into hospital and on returning to Rosevale she is greeted with open arms like a member of a family. Once back in Rosevale she quickly recovers well and I put that down to the care she receives from all the staff. It gives the family peace of mind to know that mum is so well looked after.

I am very happy with the excellent standard of care that Dad has received in Rosevale Lodge Care Home over the past 4 years. Staff are caring and attentive and Dad is treated with care and dignity. I have recommended Rosevale Lodge to friends in the past and I would have no hesitation in doing so again.

Extremely good, couldn't be better. Staff are very polite, manners very good to my husband. Couldn't say a bad word.

My mother has been in Rosevale Lodge Residential home for over a year now. Myself and my family are so happy with the care my mother is getting. The staff can't do enough for us. I would highly recommend this home for the care and support my mother and ourselves get.

My husband has been treated very well with care and compassion. He seems to be content which is very important and we can also be content that he is in caring, capable hands. Everyone is so friendly.

I am very glad that my brother got into this home as it is a great home. I am so pleased with the management and the staff. I don't have any worries about my brother.