King's Castle Private Nursing Home

Kildare Street, Ardglass, Downpatrick BT30 7TR

King's Castle Private Nursing Home, Downpatrick, County Down
King's Castle Private Nursing Home, Downpatrick, County Down
King's Castle Private Nursing Home, Downpatrick, County Down

King's Castle Private Nursing Home provides a versatile environment, staffed by skilled professionals, that is ideal for both physical and mental health related needs.

Long-term and temporary needs are welcome, with all provision tailored to suit the individual in question, taking on board personal preference and encouraging an active lifestyle.

Many homely comforts complement care needs and the home has strong community links.

Owner: Messana Investment Ltd

Person in charge: Wendy Miniss (Nurse Manager)

Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Down Syndrome • Epilepsy • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease • Stroke

Admission Information: Ages from 40 to 120.

Single Rooms: 30

Shared Rooms: 5

Rooms with ensuite WC: 18

Weekly Charges Guide: Personal Care Single from £494 , Personal Care Shared (per person) from £494 Nursing Care Single from £623 , Nursing Care Shared (per person) from £623 (These prices are only a guideline, please contact King's Castle Private Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest The Regulation and Quality Improvement Authority* Report on King's Castle Private Nursing Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 King's Castle Private Nursing Home has a Review Score of 9.1 (9.104)

The Review Score of 9.1 (maximum of 10) for King's Castle Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for King's Castle Private Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.854 for King's Castle Private Nursing Home is calculated as follows: ( (235 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 274 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for King's Castle Private Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend King's Castle Private Nursing Home?

  • Extremely LIKELY
    19
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to King's Castle Private Nursing Home

  • Daughter of Resident/Service User
    8
  • Granddaughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Son-in-law of Resident/Service User
    3
  • Resident / Service User
    2
  • more

My aunt was in King's Castle for four weeks before her death. Throughout her short time there she was treated with compassion, dignity and respect by all members of staff who took the time to chat with her and to make sure that she was as comfortable and pain-free as possible and that are her needs were met fully.
As a family, we found the staff to be very friendly and approachable always willing to answer any questions and fulfil any requests we had.

How likely would you be to recommend King's Castle Private Nursing Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident since July. I find the home outstanding. The staff and nurses are wonderful and attentive. The hygiene is also very good. I'm very happy with the King's Castle home.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent. My sister-in-law is in King's Castle Private Nursing Home and we are very pleased with it. The staff are lovely and kind.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very good and helpful and there was a good family feel about the nursing home.
Pity mummy had to move recently to another home but it was closer to us for visits.
As a family, we were very happy with King's Castle Home.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Since my mum has arrived in King's Castle the care she has received has been first class the staff are so caring the surroundings are fresh and clean. My mum is happy and content. I have no problems recommending King's Castle.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mums wishes was to be nursed at at home, unfortunately that wasn't possible. The care and attention she received was excellent from all grade of staff. She required a syringe driver to control her pain from Ischaemic leg, she was nursed in home and as a family we were able to stay with her until she died. As a family we appreciated the kindness and love shown to mum. It was a well run nursing home and the staff were friendly and helpful. All the patients were looked after. I would have no hesitation recommending it and would be happy if required to be a patient myself.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother moved to above home in February 2013, followed by my father in April 2013. They lived in a new wing of the home in single rooms. The rooms are beautiful with authentic looking front doors. The beds are high/low with bed rails if required and pressure relieving mattress. The rooms are en-suite with TV's. Unfortunately my dad became very ill, and died in February 2014. His care was exemplary. My mother has dementia and is well looked after causing me less stress as I live in England.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister came to reside here on the 15th of January 2016. From day one, she was treated with extreme kindness and dignity. She can be difficult due to her illness but the nursing staff dealt with all her problems in a most professional manner. My sister has also taken on a more "cared for" appearance as compared and her previous time at home, when I couldn't provide all the care she required. I am very happy with her situation here. It also lifted a weight off my mind regarding her safety and well being. The staff have also shown me as a visitor, the same kindness and consideration they have shown my sister. Many thanks.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found Kings Castle Private Nursing Home to be a clean and a well managed nursing home, that extended a great level of care for my Grandmother and support for our family and friends visiting. The home was clean, spacious and well equipped in a beautiful setting, and the staff were friendly and treated my grandmother with dignity.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I found the care home very clean and comfortable. The staff were very professional and helpful both to the residents and their families. Over all I found the level of care to be excellent and I would have no hesitation in recommending this care home to anyone.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kings Castle was one of the nicest care homes I have visited. The staff were very friendly and caring and dealt with everything in a dignified manner. Kings Castle was always clean with a fresh smell.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at King's Castle since December 2014 and I am extremely pleased with the care that she continues to receive. Staff members are very helpful and friendly at all times. In short, I am pleased that she is a resident here at King's Castle.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Great. I have enjoyed my stay. Staff are very good to me.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience has been nothing but good since my mum arrived at King's Castle Private Nursing Home. The staff introduced themselves and made us all welcome, right away a member of staff made my mum a cup of tea and toast, which she enjoyed and made her feel at ease right away. On the 25th July my mum was 90 years young, the staff went out of their way to make it special for her and they did.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home good, clean and friendly, but most of all my wife is at ease since her mum went into the home.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My granny is being well looked after in King's Castle, the staff are very good with her. I like it that I can call at any time night or day to see my granny.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every aspect of the care for my 90 yr. old mother is excellent. The premises is very well kept but the most important element is the care by the staff. They always go well beyond what is expected, going the extra mile for all the folk concerned at every opportunity. I have no hesitation in recommending the nursing home to anyone.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

King's Castle has been shown to us as a very respectful, caring, clean place for our relations to spend their last few years, we can only thank the staff for the care and respect that has been offered to them during their stay. King's Castle and staff are second to none in their caring and respect for their patients this in turn has taken a great responsibility off the shoulders of their families who can't thank them enough, again many thanks and may your establishment continue with all the good work and care you have shown us and our families. We were very grateful for the respect shown to us after the passing of our family members, your staff will always be in our thoughts, god bless.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the staff in King's Castle to be friendly and professional at all times. The building itself is always very well maintained and decorated and visitors are always made to feel welcome. Staff are always on hand to update family members on clients health and demeanour. The staff know all clients very well and spend as much time as possible talking to them all. The food is very nutritious and well presented to each client. This establishment could act as a great example for all others to follow.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother went to King's Castle seven weeks ago she settled very well quickly. The staff are very caring and kind to residents and visitors. Mu mother feels safe and secure and regards the Castle as her home. The food she talks about is excellent, she is happy an contented and safe. As a family we are more than happy with the care and consideration she receives and would recommend the Castle.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My granny is in King's Castle, she loves it, and everyone who works in it have been so kind and thoughtful to her and to us when we visit her. She gets her hair done every week and this is very important to her.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kings Castle is exemplary in every way. My mother is treated with such care, love, dignity and respect. I have had other relatives as clients and have always been very content and happy with how their needs are met. I know when family members have died in their care we have been treated with such kindness and respect. It surely is a home from home.

How likely would you be to recommend King's Castle Private Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

October 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at King's Castle Private Nursing Home