Strangford Court Care Home

26 Strangford Road, Downpatrick BT30 6SL

Strangford Court Care Home is located near the River Quoile in countryside, yet within reach of shops, amenities and public transport. The town centre is just a mile away.

This purpose built care home offers accommodation in single occupancy rooms, all of which have en-suite facilities.

Strangford Court provides TV lounges and a quiet sitting room for relaxation as well as separate dining rooms, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from the choices made available daily. Special diets can be catered for.

A qualified chiropodist and hair stylist visit the home regularly and the home is able to arrange for complementary therapies for residents.

A good range of activities are also offered.

Group: Four Seasons Health Care

Person in charge: Clare Quail (Home Manager)

Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Learning Disability

Single Rooms: 14

Rooms with ensuite WC: 1

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Strangford Court Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Overview

The Review Score of 9.6 (maximum of 10) for Strangford Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Strangford Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Strangford Court Care Home is calculated as follows: ( (58 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.833 Points relating to the number of positive Reviews for Strangford Court Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 6 Reviews ÷ 7.2 Target = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Strangford Court Care Home has a Review Score of 9.6 (9.625) from 6 Reviews


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Strangford Court Care Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Strangford Court Care Home

  • Daughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Stepdaughter of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

Excellent care for residents.

How likely would you be to recommend Strangford Court Care Home? Extremely Likely

Overall Standard

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Value for Money

Average Rating:   4.9 out of 5

Ronnie Cavanagh, Marketing at Strangford Court Care Home responded to this review on 26 Apr 2018:

Thank you for your comments about your recent experience at Strangford Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

Security in the unit is excellent as with care of staff is super excellent.

How likely would you be to recommend Strangford Court Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Ronnie Cavanagh, Marketing at Strangford Court Care Home responded to this review on 17 Apr 2018:

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Strangford Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

Dad is very well cared for and treated like one of the family.

How likely would you be to recommend Strangford Court Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Ronnie Cavanagh, Marketing at Strangford Court Care Home responded to this review on 17 Apr 2018:

Thank you for your comments about your recent experience at Strangford Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

Fantastic care for our grandfather, very attentive and caring.

How likely would you be to recommend Strangford Court Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Ronnie Cavanagh, Marketing at Strangford Court Care Home responded to this review on 20 Apr 2018:

Thank you for your comments about your recent experience at Strangford Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

Staff are very helpful and put the residents needs first. Resident's dignity is met with satisfaction.

How likely would you be to recommend Strangford Court Care Home? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Average Rating:   5 out of 5

Ronnie Cavanagh, Marketing at Strangford Court Care Home responded to this review on 20 Apr 2018:

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Strangford Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

During my step father's stay in Strangford Court, he has been looked after very well. The staff have been more than good to not only the residents but also to the relatives and friends visiting. As I work until after six each evening I am visiting quite late in the evenings and have got to know both day/night staff all very helpful and genuinely kind to all the residents. My stepfather states he is happy in Strangford Court. Thanks.

How likely would you be to recommend Strangford Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

Ronnie Cavanagh, Marketing at Strangford Court Care Home responded to this review on 20 Apr 2018:

Thank you, Annemarie, for your comments about your recent experience at Strangford Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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