Longfield Care Home, Londonderry, County Londonderry
Longfield Care Home, Londonderry, County Londonderry
Longfield Care Home, Londonderry, County Londonderry

Longfield Care Centre is a forty-six capacity Londonderry facility suited to a range of residential care and nursing needs, as well as welcoming young people with physical disabilities.

Respite care is also available to local home carers, with Longfield looking to support the community in any way possible through access to skilled care and a dedicated team ethic.

There are many places to visit on outings, with good natural scenery nearby, and a busy programme of events and activities for service users to take advantage of.

Group: Four Seasons Health Care

Person in charge: Louise McClusky (Home Manager)

Local Authority / Social Services: Western Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 46

Facilities & Services: Respite Care • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Longfield Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Longfield Care Home has a Review Score of 9.2 (9.210)

The Review Score of 9.2 (maximum of 10) for Longfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Longfield Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for Longfield Care Home is calculated as follows: ( (78 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 108 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.543 Points relating to the number of positive Reviews for Longfield Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.2 Target = 0.543

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Longfield Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Longfield Care Home

  • Daughter of Resident/Service User
    4
  • Niece of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The aunt has been Longfield Care Home for 3 years. Since Christmas, she has suffered a stroke rendering her immobile. She is completely bedridden but attention and nursing she receives is exemplary.
I would recommend this home for care, consideration and communication.
A first class home led and managed by a superb team.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff continue to provide exceptional care to the residents of Longfield Care Home. They are caring, friendly and always go that bit extra where possible. The homely atmosphere makes it a pleasure to visit. I would have no hesitation in recommending this home to friends.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Longfield has a homely feel and provides a happy and caring environment for all the residents. Mum's general health is much improved and she takes part in and enjoys many of the activities. The stimulus has been great for her. All the staff, management, nurses, carers, cleaners, kitchen and maintenance have a good rapport with the residents and, as a family, we are very happy indeed with the care and support provided.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am very impressed with the care provided for my mother in this care home. When you go to visit there is a warm, homely atmosphere. The staff, although always very busy, are friendly, diligent and caring. They greet you by name and if there are any requests or concerns they will do their best to sort them. The food is home-cooked, laundry is kept well up-to-date and there are a variety of activities organised for each day. I would be very happy to recommend this home to anyone needing to avail such facilities.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

Since my aunt had a stroke and has now entered the final stage our life's journey. She is receiving palliative care of an exemplary standard. Prior to her stroke my aunt had an enjoyable time in Longfield and engaged fully in the range of activities offered to stimulate and inspire. A nursing home which is truly remarkable!

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The previous nine months, I had very few issues, however during the past month a few issues have come up. These would be more to do with the residents health deteriorating. It took me a few weeks to broach the subject and I did so after relatives being encouraged to discuss things which thought minor may cause relatives a little dissatisfaction. When I approached the manager some of the things have been addressed. Staff issues may be down to residents personalities, generally the home is welcoming, clean, food is excellent and well presented. Laundry facility good.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother is very well taken care of medically, physically and emotionally. She is content and enjoys the company of other ladies and the excellent entertainment provided. I know that she is safe and well cared for is a comfort. The manager and staff are excellent in their caring of the elderly.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister was admitted to Longfield Care Home on October 2015. She needed 24/7 care. Longfield Care Home to me, her brother, was like heaven. Management and staff are a credit for their professional and caring practice to all the residents at Longfield Care Home. I would like to stress that management and staff are very good ambassadors for Four Seasons Health Care.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mammy has come into the home the staff have been really open and respectful in every way. They communicate every detail of mammy's care to us all. Nothing is ever seen as a problem, the staff are a credit to your organisation. From the manageress to the auxiliary nurses.

How likely would you be to recommend Longfield Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

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Care Home Idol 2016

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