Moneymore Care Home

Cookstown Road, Moneymore, Magherafelt BT45 7QF

Moneymore is located on the edge of Moneymore town and is convenient for shops, amenities and public transport.

This purpose built care home offers accommodation in single occupancy rooms, some of which have en-suite facilities. Some rooms are suitable for sharing.

Moneymore features TV lounges and a quiet sitting room for relaxation, as well as separate dining rooms, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from the daily choices available. Special diets can be catered for.

The home can arrange for complementary therapies for residents in addition to the visits made to the home by an experienced hair stylist and qualified chiropodist.

A variety of activities are arranged by the home for residents enjoyment.

Group: Four Seasons Health Care

Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Mental Health Condition • Old Age • Physical Disability

Single Rooms: 37

Shared Rooms: 2

Rooms with ensuite WC: 3

Facilities & Services: Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Moneymore Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Overview

The Review Score of 9.7 (maximum of 10) for Moneymore Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Moneymore Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.762 for Moneymore Care Home is calculated as follows: ( (81 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.976 Points relating to the number of positive Reviews for Moneymore Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8.2 Target = 0.976

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Moneymore Care Home has a Review Score of 9.7 (9.738) from 9 Reviews


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Moneymore Care Home?

  • Extremely LIKELY
    7
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Moneymore Care Home

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • more

My father has been in the home now for approximately 18 months, he is comfortable, content and more importantly happy and this is primarily due to the staff who have demonstrated care, compassion while looking after my father during this time.
It provides my family with peace of mind knowing that our father is content and happy and we would like to pass our thanks on to all the staff in Moneymore Care Home for taking excellent care of our father.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Average Rating:   5 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Moneymore Care Home responded to this review on 24 Jan 2018:

Thank you, Niall, for sharing your recent experience of Moneymore Care home. We are happy to hear it has been so positive. Our number one priority is the care and wellbeing of every resident and it is rewarding to hear that you have been so pleased with the quality of our care. We appreciate all of your comments about the team and are pleased to hear you have been fully supported throughout. We look forward to your next visit. Have a wonderful day.

I had a comfortable stay, my needs were met. Clean, staff friendly and good food.

How likely would you be to recommend Moneymore Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

Ronnie Cavanagh, Digital Marketing Executive at Moneymore Care Home responded to this review on 19 Sep 2017:

Thank you for your comments about your recent experience at Moneymore Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

The atmosphere and ethos in Moneymore Care Home is warm, friendly and welcoming. Due to a series of strokes my husband's needs are many and diverse. Physically he has no mobility and he cannot communicat4e verbally. The highly skilled staff meet all his needs, care and communicate well with him. I know he is safe and secure, well looked after by all. He is treated with dignity, in a clean, bright, cheerful, homely environment. We are lucky to have Moneymore Care Home on one doorstep.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My mother who was 97 last on her birthday lived at home on her own with outside help and family attending. She became ill in February 2017 and was admitted to hospital for 3 weeks. Reviews meant she was unable to return home. She was admitted to Moneymore Care Home for permanent residency. Management nurses and staff are of a high quality. My mother settled in well and is happy with being in here permanently.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

In my experience on my mother having care and support over 2 years now, staff have been respectful and have a great level of care and support.
No matter when I visit, my mum appears to be content and have a smile on her face.
The activities are continually planned mostly in the evenings. The staff who organise this do an excellent job. I have recommended Moneymore Four Seasons on many occasions.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Moneymore Care Home has a friendly atmosphere with cheerful and helpful staff. My friend, a resident for five years, seems satisfied with the care he is being given and if I feel the need to ask for anything on his behalf, it is looked at promptly.

How likely would you be to recommend Moneymore Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

I have an old family friend in Moneymore now for over 2 years. I visit when I can, usually twice a month. I can say that on each and every occasion I have visited I have been met by smiling, friendly staff, the nurses, the care assistants, the cleaning staff, the office man and the manager of the home. My friend is very well cared for and he always compliments and talks highly of the staff and the home.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My aunt has been in Moneymore Care Home since April 2017. I have found the home to be a "home from home" for my aunt. There has been support and care, not only for my aunt but also for me as her representative and this has been from the manager, right down to the carers and the kitchen staff, laundry room staff etc. The home is friendly and homely with a good atmosphere, clean and bright with a lovely garden area to be enjoyed by the clients on those lovely sunny summer days in complete safety. I am delighted with her care.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother passed away almost two months ago in the care of the kind and capable staff. She had spent the last year of her life in Moneymore where she received kindness, dignity and respect in both life and death. On behalf of our family, extended family and friends I wish to express our sincere thanks and appreciation for the manner in which mummy was cared for. I was able to spent a lot of time at the care home where I always felt welcome and where I saw at first hand the hard work and good humour of the entire staff led by the Manager. They really worked together in the best interest of the clients, a matter which was often referred to by other families I spoke to. I feel sure that this standard of care giving will continue and which is invaluable within our community.

How likely would you be to recommend Moneymore Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Moneymore Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Moneymore Care Home