Mulberry Manor

My mum had been in Mulberry Manor a few times in 2025 for respite as she lived with me. When I was on holiday or having work done on my house. Both times the staff were amazing, mum was well looked after. Unfortunately, in January, in hospital, she was given weeks to live. Mulberry Manor had a room for her so quickly, as I couldn't look after her 24/7 even with carers. Mulberry was less than a 5min drive for me and a 1min walk for my brother from his house. The care she received in the last week of her life (as weeks turned out to be 1wk) was beyond measure. Family was with her from morning to night, but knowing she had proper care overnight put our minds at ease. My family could not have asked for more from the staff and management. Thank you so much. Alison xx

This home may not be to Hilton standards but the care and attention given go way farer than material things well done poppy n Millie and all the staff entertainment lady Sharron is one in a million loved by all some residents see her and get up dancing it's amazing .

Denvernshire care (Mulburry Manor) seems to be more bothered with money rather than the residents. Hardly any improvements have been made to the home and any decorations have been provided by the staff and residents families. There is no where near enough staff to deal with the upper floor where the residents are homed (dementia). They are rarely taken in to the garden, which has hardly any seating for the people that live there. When they do go outside there are hardly shaded areas. She pays nearly £1000 for her care and what she receives is disgusting. It's very basic and just covers the basic standard of living. Get up, fed and go to bed.

My nan is really happy here. Just met the new manager and such a lovely person who can't do enough for you. All the staff are lovely and the residents are very well looked after.

I am always made to feel welcome when I come to visit my nan. My nan is always positive about the staff and they always are kind and caring. I met the new manger today and she was very warm and welcoming and even offered us a drink which was welcome due to the warm weather. My nan is very happy at Mulberry Manor and I know she is well cared for.

Mulberry Manor is a very nice place for my mum, and my mum likes it too. The staff and managers have made my mum feel very welcome. They are always there when she needs them and are very caring and kind. The rooms are very nice, and the staff are always there when my mum needs them.

Mulberry Manor, Swinton is a lovely care home that cares for the residents well all the staff are highly trained and the new manager is lovely and always approachable couldn't wish for better for my mum who is very happy and settled. The rooms are well furnished and clean and food is good and varied. Very satisfied.

I am so happy we chose this home for my husband. The team at Mulberry welcomed us all as a family and gave him an excellent home from home experience at what was a very difficult time. He was so ill, but the team worked wonders to make him as comfortable as possible, happy and get to know him. They definitely knew what he liked - ice cream and crunchy nut cornflakes. There was so much respect in how they treated him and always respected his wishes, in a personalised approach to meet his needs. The home became part of my life, and made us part of the "Mulberry family". Always someone around who genuinely wanted to know how we were all doing, how we were and let me know what he had been up to. The staff have made Mulberry a home that is built on love, in a caring family-centred caring environment.

The standard of care and kindness when our mum was very ill was outstanding. She was treated with such love and care and as a family, we also felt very looked after. The management team and the carers helped us so much at the worst time of our lives and as a family, we will be forever grateful. The staff are incredibly hard-working and are often working in very difficult circumstances.

Our first experience of finding a care home for a relative wasn't easy, however, we visited Mulberry Manor and found that just stepping inside the home felt friendly, a home from home. The room allocated was clean and fresh, and the cost was very reasonable compared to other homes. The staff at Mulberry were there to assist in settling in. Staff were empathetic and courteous at all times. Staff encouraged residents to join in with activities, meeting and greeting others. All care needs were met. Staff were trained in the equipment used. We would definitely recommend Mulberry to others.

Excellent care, very attentive. Would highly recommend it. I looked around lots of care homes for my mum, and this one stood out for its friendliness and openness. You can visit at any time and still witness the high level of care. The gardens could do with a tidy, but I have been told this is getting sorted next year. Don't be put off by the slightly run-down building. Mum seems very happy there, and they clearly care about her.

I have to say, unfortunately, this, what was a wonderful care home, does not in its current state reflect on the brochure images. It is so disappointing to see the decline. The outside areas are disgusting unkempt and unclean. There are old papers, tyres and cigarette debris everywhere, some of which have been there for months. The furniture has been broken and unsafe again for months now. The activities for residents are either intermittent or none existent. Some of the staff are amazing, absolutely wonderful and take pride in their work, others/a few are just not interested. I really could go on. There just seems to be really low morale and not much in the way of inspiration and moving forward. I have in the past written wonderful reviews, I really hope I can again and very soon.

A decline in what was a wonderful care home. Over the last 12 months, I have seen a steady decline in the hygiene of the care home itself, there is rubbish, tyres and loads of cigarette ends to an extent I can't explain, it's not one or two it's hundreds and not exaggerating. There is a lack of stimulation for residents and while there are good carers they seem to be left to their own devices and not following care guidelines. If I could move mum I would.

The room my husband is in is very depressing as the carpet is in a disgusting state. It is black with God only knows what, it shines! The cleaners have tried to clean, but it would not come clean and it's just getting worse. This flooring needs to be removed as it's unhygienic. The home itself needs some upgrading, old wooden windows are ill-fitting are very drafty.

I would just like to thank everybody at Mulberry Manor for a wonderful 60th Anniversary afternoon tea. It couldn't have been better if it was at a luxury hotel in London. The staff are just like family to me and my wife. You couldn't feel better if you were at home. They all collected to put it on and I thank them from the bottom of my heart.

Exceptional staff and facilities. The care of my mum has been great, making her feel at ease and welcome. Meals very good quality and choice to high standards. Nothing is too much trouble. Support to my mum and also me and my welfare is taken seriously. Could not have chosen a better place for my mum to stay at this difficult and worrying time. Entertainment and leisure facilities catering for all needs. Overall excellent home.

I am extremely pleased with the care my mum receives. The staff are always friendly and helpful. I have already recommended Mulberry to a friend.

My father has resided at Mulberry Manor for nearly 3 years and I am very pleased with the care my father has received. All the staff are brilliant, my father loves them all. The meals are excellent. I couldn't wish for a better care home.

Mum died with us there.

Always very cheerful staff, knowledgable and helpful. The manager is easy to talk to and has a good understanding of all that is happening. A very supportive team all-round.