Mulberry Manor

Wortley Avenue, Swinton, Mexborough S64 8PT
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9.5 33 Reviews
  • Mulberry Manor, Mexborough
Mulberry Manor in Swinton offers people dignity and respect with high quality care.

Experienced, trained staff ensure residents' wellbeing, care needs and wishes are top priority.

Nutritious, delicious food is prepared for residents along with a variety of excellent social activities to meet people's interests and hobbies.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £750
  • Self-Funded Residential Dementia Care: from £780
  • RESPITE Self-Funded Residential Care: from £750
  • RESPITE Self-Funded Residential Dementia Care: from £780

At Mulberry Manor we have room rates depending on the room size and facilities in the bedroom

These prices are only a guideline, please contact Mulberry Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Poppy Wasteney (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (1)

Parking

  • Free, on site parking available.

Mulberry Manor Reviews (33)

9.5

Mulberry Manor has a Review Score of 9.5 (9.473) out of 10, based on 10 reviews in the last 2 years.
Over all time Mulberry Manor has 33 reviews.

Overall Experience
  • 21
  • 7
  • 1
  • 3
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Date Published
  • 33
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  • 9
  • 10
  • 23
Reviewer Connection to Mulberry Manor
  • 11
  • 7
  • 2
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  • 2
  • 2
  • 2
  • 2
  • 1
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Total of 33, showing 21-33
Review from K L (Friend of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a very dear friend in the home, she is unable to walk but the care she receives is amazing. Every time I visit, I am made welcome by the staff and nothing is ever too much trouble. The atmosphere of the home is brilliant, staff are always happy, smiling, laughing, joking with the residents. There
are always activities going off and something to do.
Reply from Jamie Franks, Home Manager at Mulberry Manor

Thank you very much for your kind words. Our aim is to ensure our home is like home from home. I will pass on your comments to the staffing team. Thank you again.

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Review from John T (Son of Resident) published on 28 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our initial inspection three years ago impressed us far more than other homes in the area, despite some bad reviews that we had read.
From day one my mother was looked after, kept clean, and was well attended to. She went on to spend over three years in the care of Mulberry Manor, and as her condition
deteriorated, her care and compassion were adjusted to suit.
As an only child, burdened with the knowledge that my mother never wanted to end up in a nursing home, the care she received enabled me to feel satisfied that she was in the best place to meet her needs.
I cannot praise the care staff - who attended my mother - highly enough as in my opinion they all go beyond the call off duty and I witnessed this firsthand as I spent my mother's final days round the clock at her bedside. They have a tedious job to do and they do it with endless patience.
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Review from Bob T (Relative of Resident) published on 10 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member is in Mulberry Manor, I’ve always liked this home, however, it’s really nice to see the changes the home's making. The management are really approachable and nothing is too much trouble, all the staff lovely and kind, they're caring with my relative. They do activities with my relative
having her nails painted, there has been times I’ve come to visit and they’ve been in the lounge area doing a group activity. It’s really nice to see the positive changes!
Reply from Nicole Benn, Home Manager at Mulberry Manor

Thank you ever so much for your comment, the home/staff are working really hard at the moment to improve the service we provide to our residents. Please don't hesitate to come to our next relatives meeting on the 24th of October 2pm. Thank you for your support hope to see you soon.

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Review from Debra C (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed respite for my father who is 87 with Parkinsons/Dementia. I was recommended Mulberry Manor by another user whose wife has dementia - I was nervous at leaving dad at first but at the end of his respite I was actually sad he had to leave. Staff are all so friendly and treat patients with respect
and humour, even management are so approachable and friendly. Rooms so clean and cosy - food fab. Dad will be going back 100% Thank you.
Reply from Susan Garnett, Manager at Mulberry Manor

Thank you so much for your kind review. I will pass on to all the staff team.

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Review from M M (Son of Resident) published on 21 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my Mum has received has been second to none. She is well looked after and cared for in all respects. I am totally happy with everything at Mulberry Manor, which puts my mind at rest.
Reply from Susan Garnett, Manager at Mulberry Manor

Thank you for your very kind words.

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Review from Patricia B (Niece of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would highly recommend Mulberry Manor Care Home. All the staff are very helpful, good and kind. Also, all the staff treat all their residents to a very high standard (all treated the same). We are very happy to know that our aunty is being very well cared for. Many thanks to all the staff at Mulberry
Manor.
Reply from Susan Garnett, Home Manager at Mulberry Manor

Thank you for your kind words regarding our home, we pride ourselves on delivering a high standard of care and treat all our service users with the upmost dignity and respect

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Review from G H (Daughter of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During dad's brief spell at Mulberry Manor, I found the manager and the staff caring and welcoming, nothing was too much trouble for them. Sadly, the home can't offer the nursing care that dad now needs. We are now looking for an EMI/nursing home.
Reply from Susan Garnett, Manager at Mulberry Manor

Thank you so much, G H, for the very kind words.

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Review from P R (Relative of Resident) published on 7 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relation went into Mulberry Manor in April for respite. She had broken her wrist and was there for two months whilst she got back on her feet. She was looked after by lovely and caring staff until she went back home. November, she was not well again and Mulberry Manor took her back in for respite
again which was much appreciated by family. They looked after her again, I know I only have to pick the phone up and ring them if she needs looking after again or it becomes permanent. Thank you, Mulberry Manor, for your care.
Reply from Susan Garnett, Manager at Mulberry Manor

Thank you very much for your kind words, it is very much appreciated.

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Review from Alan F (Husband of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault the home. Both myself and my family have been very pleased with the care and attention my wife has received. The home is spotlessly clean. The staff are friendly.
Reply from Susan Garnett, Manager at Mulberry Manor

Thank you for your very kind review.

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Review from Karon D (Daughter-in-law of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely!
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Review from Claire C (Daughter of Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mulberry Manor is an outstanding care home. My mother's mental health and physical health is complex. The staff always resolve difficult issues.
The food is excellent, the home is clean and my mother can always have a choice and is treated with dignity and respect.
The manager has always contacted
me regarding issues with my mum and kept me informed. She is an asset to the company and goes above and beyond. Excellent. My mum is happy so I'm happy.
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Review from Doreen C (Sister of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring and look after my sister very well. She calls Mulberry Manor her home now and is very settled in and this is a welcomed surprise to us all.
But we have had to ask for her not to be taken on their outings as it unsettles her for a couple of days.
We thank the staff for their
care.
Reply from Susan Garnett, Manager at Mulberry Manor

I would like to thank you for the positive review received. The home takes pride in the level of care that is provided to our service users.

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Review from Katie H (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would describe the care home to have an open, honest and transparent approach to how they deliver the level of care between themselves as a provider and the service user and their family.
Placing a relative into a care home can be an upsetting time for a family but Mulberry Manor takes off a little
bit of the pressure and allows you to be a relative again.
Reply from Susan Garnet, Manager at Mulberry Manor

Thank you for the positive review, it is much appreciated.

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Current Review Score: 9.5 (9.473)

Overview of Review Score

The Review Score of 9.5 (9.473) out of 10 for Mulberry Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.655 for Mulberry Manor is calculated as follows: ( (99 Excellents x 5) + (6 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 119 Ratings = 4.655
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.818 Points relating to the number of positive Reviews for Mulberry Manor is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 9 Positive Reviews ÷ 9.8 = 0.918
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

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