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Lakeside View

68-69a Promenade, Southport, Merseyside PR9 0JB
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Lakeside View, Southport
Lakeside View, Southport
Lakeside View, Southport

Lakeside View, in Southport, is capable of a versatile range of care provision, specialising in the challenges of both physical and mental health.

A trained team of professionals are experienced in dementia care, with all care delivery personalised and short term respite and day care options also available.

There is no expectation on residents to live other than they see fit, which can involve active roles within the home's operations or a peaceful and quiet life depending on what they prefer.

Care Provided by Lakeside View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,350N/A
Nursing CareFrom £1,400N/A
Nursing Dementia CareFrom £1,450N/A

We also offer Dementia Plus. Please get in touch with the home directly for a bespoke fee.

Contact Lakeside View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Samantha Smith(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (49)

Lakeside View Reviews (22)

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9.3

Lakeside View has a Review Score of 9.3 (9.289) out of 10, based on 7 reviews in the last 2 years. Over all time Lakeside View has 22 reviews.

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Showing 22 reviews matching selected criteria
Review from Jean J (Daughter of Resident) published on 12 March 2026 Submitted via Website
Overall Experience

My 94 year old Mother has been a resident of Lakeside since September 2025. She cannot walk and also suffers from Lewy Body dementia and requires 24 hour care. All the staff are dedicated and kind and they ensure the residents are all well care for. She can have challenging behaviour and they ensure that they handle the situation in a calm professional manner. She is also a celiac and the chef and catering staff have ensured she has well balanced nutritional diet. There is a activities coordinator who arranges a wide range of stimulating activities. The home is always clean, fresh and welcoming. I know my Mother is in a safe place. I would recommend Lakeside to anyone who is looking for a home which guarantees peace of mind and confidence.

Reply from Joanna Katz, Customer Service Liason Manager at Lakeside View

Thank you for taking the time to share such a thoughtful review. We're so pleased to hear that your mother has settled in well and that you feel confident she is safe and well cared for. Our team works hard to support each resident's individual needs, so your kind words about the staff, catering and activities really mean a lot. Thank you for your trust and recommendation.

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Review from Carole R (Wife of Resident) published on 12 March 2026 Submitted via Website
Overall Experience

My husband has been in the care of lakeside for almost 6 yrs . He had very complex needs but has been extremely well cared for. Lakeside don't only look after the resident they also look out for you too . They become like family , kind and caring . They have done everything possible for him in what can't always be an easy job . I can never thank each and everyone one of them enough . Be assured your family will be extremely well looked after by lakeside staff .

Reply from Joanna Katz, Customer Service Liason Manager at Lakeside View

Thank you so much for your kind words. It means a great deal to our team to know your husband has been so well cared for and that you've felt supported too. We're grateful for your trust over the past six years and for being part of the Lakeside family.

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Review from Ann D (Daughter of Resident) published on 2 March 2026 Submitted via Website
Overall Experience
Our lovely mum Doris McLean was a Resident for 6 1/2years. She was not only cared for but loved. She was very happy and always laughing and having fun with the staff,telling me frequently' to stop worrying, she was alright and looked after'. I'm sure she thought she was in a 4 star hotel She enjoyed all the the activities and days out.
During the last week of her life all (housekeeping, kitchen staff,day and night nurses and carers)the staff put their arms around us too. It may sound strange but they ensured that it was a lovely week filled with happy memories

Mum.passed knowing she was loved by her family and the wonderful staff, laughing till the end. Thank you Emma and all your team

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Review from A J (Son of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
My mother has been here now for over 2 years.
I managed to get her moved from another care home where we felt she was being neglected. When she arrived it was clear she had declined was close to the end of her life. Since arriving here at Lakeside view, she has been great, gained weight, clean, well fed and very well looked after.ot was a tough process that was new to us and throughout this, they were always on the other end of the phone to help. Every single member of staff has been great from management to even the cleaners. It is a well ran home with the service users needs always at the forefront. They have in a way brought our mum back from the brink and gave us more time to spend with her.

I cannot thank everyone enough and recommend Lakeside view enough.

Reply from Joanna Katz, Customer Service Liason Manager at Lakeside View

Thank you so much for your kind and thoughtful words. We're truly honoured to have cared for your mum and to know that our team was able to support both her and your family during such an important time. Your feedback means a great deal to all of us, and we'll be sure to share it with the whole team. Thank you again for your trust and recommendation.

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Review from Sue A (Friend of Resident) published on 20 January 2026 Submitted via Website
Overall Experience

I would just like to Thank each and everyone of you in lakeside nursing home , well not ever had an experience of someone in a nursing home the care that our Friend Robbie was given in the short time she was there was impeccable, every member of staff were so attentive and had such a lovely way with all the residents , once again I thank you for everything each and everyone of you did for her from day staff to night staff ,I would definitely recommend your home to people Thankyou Sue xxx

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Review from T T (Daughter of Resident) published on 31 October 2025 Submitted via Website
Overall Experience
For over 4 years Lakeside have cared for our Mum. Mum had dementia and we didn't see her for a long time due to Covid restrictions. As soon as those restrictions were lifted we were able to visit and the staff where so welcoming. Lakeside is a lovely warm spotless safe place.
The staff are friendly and so caring. Mum's room was a good size with an ensuite. Some rooms have a beautiful view over the lake. Everywhere is so clean with none of the unpleasant odours that i came across on the search for somewhere for Mum to spend her final years.

Thank you all so much.

Reply from Joanna Katz, Customer Service Liason Manager at Lakeside View

Thank you for your lovely words. It has been a privilege to care for your mum, and we're so pleased you felt welcomed and supported. Our team takes great pride in providing a warm, clean, and caring home for our residents. We truly appreciate your kind feedback.

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Review from Kath R (Wife of Resident) published on 10 December 2024 Submitted via Website
Overall Experience
My husband was admitted in 2018 with complex nursing needs and has lived here since. The manager, nursing team, administration and team leaders are exceptional in their care for residents and their families. They are very able to facilitate continuing NHS funding for residents with complex care needs, getting one-to-one funding when needed and their terminal care is above and beyond the standard anticipated in a hospice. I cannot recommend them highly enough.
The social activities organisers work really hard to ensure good quality activities both inside and outside the home. The catering is excellent and the rooms are very homely and comfortable; my husband's room was personalised to reflect his love of a football club.
When there are problems they are investigated and remedied promptly and the attention to safeguarding and quality is exemplary.

Most of all, the carers, the leadership team and staff are kind, genuinely invested in the residents and caring, and very approachable- highly recommend.

Reply from Joanna Katz, Customer Service Liason Manager at Lakeside View

Hi, Thank you for your kind words, we are delighted to hear that you have been happy with the care your husband has received at Lakeside View. We take great pride at ensuring all are residents experience individually personalised care. Your feedback means a great deal to us and I will be sure to pass it on to the team. Thank you.

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Review from Y R (Niece of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

My aunt has now been at Lakeside View for just over a year. The staff have taken the time to get to know her and it was clear when she was recently unwell that they are all genuinely fond of her. Communication is great and I am routinely kept up to date - someone is also always available to discuss any concerns. As there is no family nearby, it has been reassuring to know she is well looked after, that staff are spending time with her and that all her needs are being met.

Reply from Claire Blank, Marketing at Lakeside View

Many thanks for your kind comments and taking the time to write a review. We are glad we are able to provide the care your aunt needs. Our staff do take a very caring approach when caring for the residents and providing support to their families so this is really valuable to hear.

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Review from J G (Nephew of Resident) published on 9 March 2023 Submitted via Postal Card
Overall Experience

My relative has been in Lakeside since September 2019. I have had no problems for either myself or my relative. All through the pandemic, their first concern was for her and her safety although not being able to visit in person was hard they offered zoom visits. The home is also clean and odourless, the staff are helpful and are on top of any medical issues with good communication with the family.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your kind feedback and taking the time to send a review. Our staff appreciate your feedback as they do try to provide the best care and support.

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Review from Cathy P (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My dad has been at Lakeside for two years now. He loves it there. We have always found the staff to be very caring and friendly. I am always updated if my dad is unwell. I receive regular phone calls from the nurse about his care plan, and if I need anything to ass or am concerned about/ My dad enjoys the entertainment and activities. He also loves the variety of food. Thank you all.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your lovely feedback. It's greatly valuable to hear your dad is happy and the staff are able to provide the care he needs, and you feel supported too.

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Review from L D (Wife of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

Lakeside View Care Home is caring, supportive to relatives as well as residents. The home is spotlessly clean. The manager does the utmost best to make sure your loved one is happy and settled. The admin team is very helpful. There is a warmth feel about the home when you walk in. The activity person is very bubbly and takes pride in her job. All in all, I am happy with this home I would recommend Lakeside View. I can't comment on the food as my husband doesn't eat. The roast dinner on a Sunday smells good though.

Reply from Claire Blank, Marketing at Lakeside View

Thank you so much for your kind feedback and recommendation of us. It is really valued to hear how well your husband is treated by all the staff as we know how much they care and interact with their residents and you feel supported too.

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Review from G C (Husband of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

My wife has been in Lakeside View Care Home since October 2021. She had previously been in a nursing home and developed serious bedsores over a very short time and ended up in hospital. After a spell in hospital she was transferred to Lakeside where they nursed her back to health. They keep me fully informed of her condition, in fact I got a call this morning about a review into her condition that they had carried out today.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your kind comments. We're glad we could help after a difficult time and provide the best care for your wife and you feel supported too. Your feedback is really appreciated by all the staff.

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Review from Eric B (Son of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

Whenever we visit Dad, the staff are always very welcoming. The appropriate checks are made as regards Covid and we are shown to a room to visit him. We can spend as much time as we like with him. His carers are always updating us as to his well-being, mood and health and he always appears smart and well looked after. The home appears well run and it is always clean. We are very happy with Dad being here. I recommend this home.

Reply from Claire Blank, Marketing at Lakeside View

Thank you so much for your recommendation of us and for taking the time to send a review. Our staff take great pride in the care they provide so it's always good to have positive feedback and hear you are happy with the care your dad is getting.

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Review from Cath B (Niece of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

Everyone I've come across is friendly, pleasant and supportive. Particularly the admin person, she's very efficient in giving you the information you need. She remembers things you tell her and asks after family members. As a visitor, you feel quite valued.

Reply from Claire Blank, Marketing at Lakeside View

Thank you for your open and honest feedback and for taking the time to send a review. It is really appreciated to hear, as our staff do try to provide the best care and support and that you feel valued too.

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Review from Sheila C (Wife of Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

My husband has been at Lakeside View for almost five years, during which time, he has been cared for with great dignity and kindness. As his condition has deteriorated, his care has been adjusted accordingly. The staff are excellent and have been very supportive to me also, and the home is generally managed very well.

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Review from Hilary (Daughter of Resident) published on 26 August 2019 Submitted via Website
Overall Experience
My father has been a resident here for almost three years. As expected, his dementia has become worse. His continued care and support at Lakeside has been wonderful. As a family, we have been welcomed anytime for visits and always contacted with updates on his health and well being and recommendations of ways to improve his quality of life.
The caregivers never cease to amaze us with their kind and upbeat attitude when dealing with him.

He is living in a secure and happy environment.

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Review from Sandra S (Sister of Resident) published on 12 July 2019 Submitted via Postal Card
Overall Experience

Viewed home Wednesday, very impressed with staff and the look of the home. Very homely. Took room straight away. My brother is very happy there.

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Review from Brian C (Husband of Resident) published on 13 May 2019 Submitted via Postal Card
Overall Experience

This lady was released after 4 1/2 months on section 2/3 of the mental health act. On the advice of the consultant, she was placed at Lakeside View 10 months ago. Recently one to one funding was requested by Lakeside View - result pending. The likely prognosis is that she is in the last 12 months or so of her life. Now aged 72. For the first 3 months, I visited every afternoon to take this lady into town. During the next 2 months, her condition deteriorated. For the last 5 months, I now visit every lunchtime for 2 1/2 hours. During December 2018 spoon feeding stated due to weight loss - at 51kg there is little room for this. During the last 10 months, I have never observed any mistreatment of residents - only kindness,m caring and compassion. Lunch is served with beer or wine. This Sunday being Easter, we have an Easter Bonnet parade and singalong. I have only the highest praise for Lakeside View Nursing Home.

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Review from Louise S (Daughter of Resident) published on 12 December 2018 Submitted via Website
Overall Experience

Lakeside is an excellent nursing home, my dad receives the very best of care, love and attention there. I would not want him anywhere else. My dad has Alzheimer's with challenging behaviour which is why my mum and me were not able to care for him. The Lakeside, staff are amazing at judging and distracting my dad in a loving and respectful way so he stays calm and happy. The home is always clean and provides lots of stimulation for all residents. The chefs and catering staff provide an abundance of yummy healthy nutritionally balanced food, my dad's belly and the amount of energy he has at his age shows how well fed he is. I would not hesitate to recommend the Lakeside, to anyone who is searching for a good home for their loved one.

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Review from R S (Son of Resident) published on 5 May 2017 Submitted via Postal Card
Overall Experience

Lakeside View is ideally located with pleasant views and spacious rooms. The mental health nurses do an excellent job supervising my mother's care and medication. The staff are kindly but somewhat overworked, so do not always provide an excellent standard of personal care for my absent-minded mother. Mother is happier here than in either of the other two homes she has used but the fees are very high.

Reply from Hadley Newman, Director at Lakeside View
Many thanks for your feedback. We are glad that your relative is happier here than the other two homes she has previously been unhappy in.

Lakeside View is staffed to meet the needs of the service users. The fees charged are in line with other fees charged in the area. Based on the location and services provided they are seen as competitive.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 April 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Lakeside View.

Upcoming Events

There are no upcoming events for Lakeside View.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lakeside View.

Accreditations

There are no accreditations posted yet for Lakeside View.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Lakeside View

What types of Care is Lakeside View registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lakeside View have?

There are 49 Single Rooms.

What are the Facilities & Services at Lakeside View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lakeside View to the centre of Southport?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeside View to verify any information. View our terms and conditions. Lakeside View has an Enhanced Service -more info.