
I can't fault this excellent care home. As an ex-CQC inspector that's not a statement made lightly!N S(Power of Attorney of Resident/Service User)



I can't fault this excellent care home. As an ex-CQC inspector that's not a statement made lightly!N S(Power of Attorney of Resident/Service User)



The Glen Nursing Home is a modern, purpose-built care home in Baildon, West Yorkshire, surrounded by landscaped gardens with views across the valley.
The home specialises in dementia care, with a highly trained team providing personalised support in a safe and reassuring environment.
The Glen has a warm, homely atmosphere, with compassion and dignity are at the heart of its care.
Care Provided by The Glen Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Glen Nursing Home for full pricing details and T&Cs.
Contact The Glen Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Holt Family Care Group
- Private Owned
Person in charge
- Emma Fisher(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (10)
The Glen Nursing Home Reviews (26)
The Glen Nursing Home has a Review Score of 10 (9.964) out of 10, based on 23 reviews in the last 2 years.
Over all time The Glen Nursing Home has 26 reviews.
All the staff are so caring and loving. I couldn't wish for a better place for my mum.
Nothing is ever too much trouble and staff always go above and beyond.
Everytime I visit I'm always greeted with smiling faces and get an update on how she has been.
Thank you all at the Glen for the love and care you give every single day.
Thank you for your wonderful feedback. We are so pleased to hear how happy you are with the care and support your mum receives. Our team takes great pride in creating a warm, welcoming environment, and your kind words mean so much to us. We will be sure to share your comments with the team.
From the very start we were offered support and dignity.
The management and staff have been incredible both with mum and ourselves.
The care she is given on a daily basis is outstanding.
My mum is very happy and that is down to the personal and medical care that she is given
Well done to each and every one of the staff at The Glen!
Thank you for taking the time to leave such lovely feedback. Your comments are greatly appreciated and mean a great deal to us. It's wonderful to know that your experience is such a positive one.
Thank you all so much
Thank you for taking the time to leave such lovely feedback. It means a great deal to all of us to hear that your mum is happy and settled at The Glen. Our team truly care about the residents and their families, so your kind words are very much appreciated. We feel privileged to be part of your mum's care and to support you all as a family.
From the very first initial visit to present day all the staff have been very welcoming, friendly and helpful, nothing is too much for them.The facilities and presentation of the home are excellent.
I would have no hesitation in recommending The Glen to anyone who finds that their loved one needs care and support.
A big thanks to all the staff for their help and continued support, I cannot thank you enough.
Thank you for taking the time to leave this review. I am really happy that you feel that our high standards have been maintained for over 5 years; and that you would recommend The Glen Nursing Home!
From the moment we visited The Glen we were made very welcome and nothing was too much trouble. On the day we moved him everyone knew his name including the Chef who made him his favourite lunch! Communication between staff, management and relatives is brilliant, I am kept regularly updated and any concerns I have are dealt with efficiently, professionally and with great empathy.
I would highly recommend this care home.
Thank you for taking the time to submit this feedback. Management and the team strive for high standards and so I am happy to see that you have given us 5 stars in every category!
Thank you.
Thank you for taking the time to send your feedback to us. We are pleased to hear that your wife built special bonds with the staff and that it felt like one big family. It is also heart warming to see that you feel she could not have been cared for better elsewhere.
From the very first day all the staff have shown themselves to be totally dedicated, compassionate, kind, caring and very gentle with Mum.
The owner Rob told us that communication is the key and it's definitely true. All communication in the home is excellent and as Mum's health has deteriorated quickly this has been invaluable for our family. And it plays a vital role in the brilliant care given.
We have found all of the staff, no matter what their role is in the home, to be kind and caring with Mum, but also with our family. They are always willing to talk and to listen and act as necessary. And we cannot thank them enough, especially as we have peace of mind for the first time in a long time.
Thank you.
Thank you so much for taking the time to leave a review. We are truly pleased that you feel you have peace of mind, with entrusting your mum's care to us. I will pass your kind words onto the staff.
All the staff and management are amazing, friendly, caring and attentive to mums needs.
We are kept well informed and any queries we may have are dealt with promptly.
As a family we highly recommend The Glen Nursing Home and thank everyone for the support we receive.
Thank you for taking the time to send in your review. I am very pleased to hear that you feel your mum settled in very quickly and that we are attentive to your mum's needs.
We have been very happy with the care my wife has received at The Glen Nursing Home. All the staff are very good and caring. Would be difficult to find a better care home.
Thank you for taking the time to submit some feedback. I am really happy to see that you have given us 5 stars for every category and feel it would be difficult to find a better care home!
My wife was the youngest resident whilst she was at The Glen.
My wife's brain tumour sadly caused paralysis in the left hand side of her body, which meant that day to day tasks were extremely difficult for my wife.
Your staff, and the 1 to 1's assigned to my wife, lovingly looked after my wife with the utmost care and dignity.
Thank you
Thank you for your kind and heartfelt words. We are touched that you have taken the time to share your experience. It was an honour for all of us at The Glen to care for your wife. Our team will be moved to know that their compassion and dedication made a difference to both of you. We always strive...
The environment is perfect for her dementia
Friendly and professional lots of stimulation
So pleased we found the Glen as mum is so happy
Thank you for your reply and we are happy that your loved one is having a positive experience. We strive for excellent care and we work hard to achieve this.
The Glen provides excellent care. The staff provide excellent support to residents depending on their various needs. Dealing with this stage of life can be difficult but The Glen achieve the balance between looking after relatives, as well as people requiring care.
Thank you for taking the time to leave us your feedback. I am pleased to see that you feel we support relatives as well as the residents. I will pass your feedback onto the team.
My siblings and I visit regularly and we are also treated with kindness and respect and our visits/family time is valued.
I very much appreciate the excellent care mum receives and would find great difficulty replicating, it should this ever become necessary.
Thank you for taking the time to submit this review. It is truly wonderful to hear how delighted you are with the care your mum receives and that you feel it would be difficult to replicate elsewhere.
They really are very caring and kind.
Not sure what else to say because I am so pleased he is in The Glen and being looked after like he is because of the high standard of care.
Thank you for taking the time to submit a review of The Glen Nursing Home. We are glad you are pleased with the care we provide and feel that the staff are very caring and kind.
maintained and kept clean to a very high standard. It has very good facilities and immaculate bedrooms. The Care Home Manager showed us all that was on offer and what facilities and events/entertainment takes place on a regular basis. We knew this was the right place for Mum straight away she needs 24 hour nursing care, they very speedily facilitated Mum moving there from hospital. Someone is always on hand for us to talk to if we have any questions & meet all of our Mum's needs. Each and every staff member are very knowledgeable and very kind and caring. I would not hesitate in highly recommending The Glen to anyone needing care. You certainly won't be disappointed and it is set in beautiful surroundings with lovely well maintained gardens & outdoor seating. The food is exemplary excellent home cooked food at its best.
Thank you for taking the time to submit this review. I am so pleased to read that your mum and family are so impressed with The Glen Nursing Home. The staff all work hard to ensure that care, the environment and the facilities are to the highest standard.
From what I've seen in the last 16 months I can't fault this excellent care home. As an ex-CQC inspector that's not a statement made lightly! Staff genuinely care about the residents, nothing is too much trouble, they are treated with love and respect. The care team are stable and know about the residents and their needs. It's not run on bank staff as in other homes i.e. I see the same faces when I go and visit. The home is so clean. Only in one occasion in 16 months have I seen a communal area that needed hoovering & that was around dinner time and it was sorted while I was there. Not easy with lots of residents living with dementia! Management are kind, responsive & knowledgeable of the residents. Again, nothing is too much trouble & communication is excellent. Whilst no, it isn't the cheapest care home in the area, the quality of care and peace of mind that comes with having a resident cared for here is excellent value for money. Their values statement is beautiful & staff embody it
Thank you for taking the time to review The Glen Nursing Home. It is wonderful to read your kind comments and I am pleased that you have quality of care and peace of mind.
I would like too say how our mum is treated at The Glen Our mum is treated with care and understanding and is looked after with great respect by all who work here..Nurses managers maintenance cleaners kitchen staff everyone..They also make sure mum's partner is well looked after..Thank you too you all..
Thank you for taking the time to review The Glen Nursing Home. The whole team endeavors to provide this high quality care not only to the residents, but also extended to their families.
I have no problem whatsoever in recommending the home to anyone. I don't think we could have chosen a better environment for her to be in. Their understanding, their care of my wife who suffers from Vascular Dementia is second to none.
During the time she has been in the home we as a family have felt secure in the knowledge that she is well cared for in everyway we could wish for.
She takes part in all the sing-alongs, visits the cinema, and loves the staff, and I cannot praise them enough.
Once again thank you to you all.
Thank you for taking the time to review The Glen Nursing Home. It is heart warming to know that you feel secure in the knowledge that your wife is well cared for and that she loves the staff who care for her.
The Glen is a very pleasant and well run care home. The staff including managers, nurses and care staff are all very helpful and friendly and communication is generally excellent. There are plenty of activities and the meals are varied and very good quality. The home has the interests of residents at the heart of their operation. I highly recommend this care home. (I have experience of a number of care homes )
Thank you for taking the time to review The Glen Nursing Home. It is great to hear that you have found all aspects of the home excellent.
Mum's Dementia journey is fairly advanced now & she is not always an easy person to look after but staff care for her with kindness and professionalism at all times. They know her likes, dislikes, favourite food & soft toy; they know she prefers to get up late in the mornings, & the videos she likes to watch when in her room. When Mum was at her previous Nursing Home she rarely left her room & was reluctant to even get dressed. At The Glen, she is always washed and dressed, and she enjoys the varied, fun filled daily activities, & fabulous live Musical entertainment!
Communication on all levels is excellent with regular personal updates. The modern purpose built home is bright, clean & staff are always welcoming to visitors.
So a big thank you to all of The Glen Team - All working together to provide first class care for their lovely residents.
Thank you for taking the time to review The Glen Nursing Home. By getting to know the residents, we ensure we can provide person centred care and place them at the heart of their care. So I am glad that you have found the care outstanding with staff displaying a kind and professional manner.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Glen Nursing Home.
There are no upcoming events for The Glen Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Glen Nursing Home.
Accreditations
There are no accreditations posted yet for The Glen Nursing Home.
Meet the Team (6)

I’ve been dedicated to mental health and general practice for many years. Growing up around nursing homes, with both my parents and grandparents working as nurses and running a care home in the local village, I was surrounded by elderly care from a young age. This early experience inspired my passion for healthcare, leading me to gain a first-class honours degree in Mental Health Nursing in 2007, before going to medical school in Leeds and ultimately leading on to becoming a GP.
As well as working actively within The Glen Nursing Home, I also work as an out-of-hours GP for 111, allowing me to support the wider community with their healthcare needs. This gives me a good insight into what is available currently in social care and how things can be improved here at The Glen Nursing Home. My focus has always been on person-centred care, ensuring residents receive the best possible support in a familiar and compassionate environment.
Outside of work, I enjoy running and socialising with friends. I am particularly proud of raising £3,000 for Manorlands Hospice in Oxenhope by running the London Marathon. When I’m not working or training, my two daughters keep me very busy.I am passionate about making a difference in dementia care, and I’m proud to be part of The Glen Nursing Home, helping to create a safe, supportive and caring home for the residents.

I’ve worked in specialist dementia care for over 15 years. Having lived in Baildon all my life, my passion for elderly care began at an early age – both my parents were nurses and ran a nursing home in the village, meaning I grew up surrounded by the world of care and support. Being around residents living with dementia felt natural to me, and I couldn’t imagine doing anything else.
At 18, I pursued my passion further by studying Mental Health Nursing, qualifying with a degree and building my career in dementia care. Since then, I have had the privilege of supporting residents and their families through the challenges of dementia, focusing on providing compassionate, person-centred care.
Outside of work, I’m a busy mum to three daughters, who keep me on my toes! In my free time, I enjoy skiing, going to the gym, and socialising with friends.
I’m proud to be part of The Glen Nursing Home, where we strive to provide a warm, safe, and engaging environment for all our residents.

I’ve been a Registered Nurse since 2006, with a strong background in social care and palliative nursing. My career in care began when I worked as a community carer while studying for my first degree in Health Sciences, where I achieved a 2:1. This hands-on experience gave me a deep understanding of the importance of compassionate, person-centred care, shaping my commitment to supporting those in need.
I continued to develop my skills and knowledge, eventually completing a master’s degree in Adult Nursing, which strengthened my leadership and clinical expertise. After qualifying as a nurse, I worked in a variety of roles, but the job the most rewarding was as a palliative care nurse at the local hospice. I then transitioned into social care, where I progressed into management. Since 2022, I have been the Manager at The Glen Nursing Home, where I am dedicated to ensuring residents receive the highest standard of care and support.
Outside of work, I enjoy reading, travelling, and learning about local history. I am passionate about creating a warm, safe, and enriching environment for residents and supporting families through their loved ones’ journey with dementia.

What I love most about my role is making sure our residents receive the highest standards of care. I focus on staff training, boosting staff morale, and continuously improving the environment in which our residents live. It’s so important to me that every resident feels safe, supported, and truly at home. I have a BSc in Radiological Sciences, and I worked as a radiographer in the Philippines.
I really enjoy the management side of my job and take pride in initiating positive changes that help move the service forward. Outside of work, I enjoy travelling and spending quality time with my family, both of which bring me a great sense of balance and joy.

I have worked at The Glen since 2014 and love playing my part in helping all our residents live a fulfilling life.
I am a proud mum of 2 daughters. I previously worked as a hairdresser after qualifying with a City and Guilds. I love listening to music, attending concerts and socialising with family and friends. I enjoy various fitness activities such as circuit training, pilates, yoga, gym and going for long walks with my dog Marley.

I’m originally from the Philippines, where I first studied and graduated with a degree in Sociology. After completing my studies, I realised my true passion was in nursing, so I went on to study General Nursing and qualified in 2008.
I began my nursing career in Saudi Arabia, working as a nurse for an electronics company. My role there involved a wide range of responsibilities, including dispensing medications, carrying out safety and risk assessments, and even organising activities for the staff. After some time, I felt ready for a new challenge and decided to move to the UK in search of greener pastures – and in 2022, I joined The Glen Nursing Home.
Since joining The Glen, I’ve felt completely at home. It’s like one big happy family, and I love being a part of it. I prefer working night shifts, where I can provide calm, consistent care during quieter hours.
Outside of work, I enjoy hiking, nature walks, and capturing the beauty of the outdoors through photography. I also love socialising with friends and spending time on my hobby – crocheting clothes and blankets, which brings me a great sense of relaxation and joy.
Frequently Asked Questions about The Glen Nursing Home
What types of Care is The Glen Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Glen Nursing Home have?
There are 66 Single Rooms.
What are the Facilities & Services at The Glen Nursing Home?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Glen Nursing Home to the centre of Shipley?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Glen Nursing Home to verify any information. View our terms and conditions. The Glen Nursing Home has an Enhanced Service -more info.