Care Homes Owned by Holt Family Care Group

feel the passion right across the home for caring and supporting their vulnerable and ill residents. You know that is genuine! From carers, nurses, management and activities staff - we know we're entrusting dad's future wellbeing to a 'care' home - in the very sense of the word. His room is always spotless and the general cleaning and laundry is first class. The range of daily activities for the residents is always diverse and inclusive. And the quality and quantity of the catering is also of a very high standard. Finally, a big thank you to Ada, Emma and their management team for the caring support and help they've given and continue to do so in helping dad to transition into the Avenue.

knew his name including the Chef who made him his favourite lunch! Communication between staff, management and relatives is brilliant, I am kept regularly updated and any concerns I have are dealt with efficiently, professionally and with great empathy.
I would highly recommend this care home.

that this is not always the case. The staff are kind and attentive and there are lots of them. The managers are approachable and well informed about all the residents. They have been particularly helpful in allowing us to access one to one care for mum. The entertainment, food and other services are also first class. The home is secure but very open and welcoming.

to be proud of thank you all for the last couple of months.

Glen was like one big family and they always made me feel welcome. Although my wife wasn't always able to fully appreciate the care she received, she nevertheless made special bonds with some of the team and enjoyed having her typical bit of banter with them. In summary I was always assured that my wife was receiving the best possible care and I doubt any other home could have provided better.
Thank you.

themselves to be totally dedicated, compassionate, kind, caring and very gentle with Mum.
The owner Rob told us that communication is the key and it's definitely true. All communication in the home is excellent and as Mum's health has deteriorated quickly this has been invaluable for our family. And it plays a vital role in the brilliant care given.
We have found all of the staff, no matter what their role is in the home, to be kind and caring with Mum, but also with our family. They are always willing to talk and to listen and act as necessary. And we cannot thank them enough, especially as we have peace of mind for the first time in a long time.
Thank you.

Nursing Home and thank everyone for the support we receive.

very ill health ,unable to communicate ,and unable to leave her bed ,the staff have shown so much compassion and respect ,and helped her keep her dignity ,
The home itself has so many facilities that they can join in if able to ,they have something going on everyday ,
There is so much i could say about the home but in a few words i now feel my mum is safe and treated with compassion and i can not thanks the whole team enough

are always visible and available, which is reassuring for the families. The home is totally secure, and yet its open and spacious layout ensures that those residents who are mobile can move around safely with no feeling of being 'locked in'. This has been particularly important to my husband. The Avenue is a special place, and our family is truly appreciative of the care it offers.

sure she was ok. Whilst visiting her I was always asked if I wanted a drink or cake when they brought it in. The friendlies staff, laundry always clean for her too. I can not thank them enough.

have never diminished. I believe that she thrives on the excellent care and support given by all members of staff. Always informed of any issues. We are truly lucky to entrust her to their excellent care and compassion. Can't speak highly of them enough. Thank you is all we can say.

extremely comfortable home where all my mum's needs are met. She continues to be settled, safe and happy living at Five Rise. I have found everybody connected to the home very approachable and nothing is ever too much trouble for them. Management helped me navigate a difficult but necessary process and continue to be very helpful. The home has created beautiful gardens and a thoughtful memory lane which my mum enjoys i the good weather. A big shout out to the 2 activity coordinators who go above and beyond providing an amazing timetable of events throughout the year.
I would recommend Five Rise to anyone.

& looked after. As soon as you walk through the door you can tell all the staff enjoy working there & they show their love towards the residents.
I would 100% recommend The Avenue to anyone who is considering a care home for their loved ones.

of age, she is now a very frail old lady and the dementia has taken away all recognition of us and taken her power of speech, but she is still as strong willed as she always was and hanging in there due to the care and attention she receives daily.
I would not hesitate in recommending Five Rise Nursing Home to anyone. Without the attention of the wonderful, friendly and efficient staff, we would have lost mum many years ago.

staff, and the 1 to 1's assigned to my wife, lovingly looked after my wife with the utmost care and dignity.
Thank you

lounge which was amazing to see and all our family were amazed. All the staff are brilliant and seem to know all the residents names and also very helpful with family. They put on entertainment on regularly and involve all to get up singing. My mum has dementia but when I visited when a turn on my mum started to sing along. Absolutely pleased with the carehome, staff and managers. Thank you so much.

was equally cared for as he visited every day and stayed for most of that day . All the staff were very attentive and understanding of his needs .
This care was extended to the rest of the family . Nothing was too much trouble and all our needs at this difficult time were anticipated and if we ever did ask for anything , these needs were met with a prompt , caring and understanding response.
We were always met with a smile at the door and every member of staff we passed smiled and said hello and even before we entered her room a staff member would always asked us to just call them if we needed anything .
The facilities and cleanliness were outstanding with attention to detail at all times