Holt Family Care Group in West Yorkshire | 3 Care Homes

Review of
The Glen Nursing Home
from Colin D (Husband of Resident) assisted by family/friend published on 22 August 2025

Submitted via Postal Card • Report

Overall Experience

We have been very happy with the care my wife has received at The Glen Nursing Home. All the staff are very good and caring. Would be difficult to find a better care home.

Reply from Emma Fisher, Manager at The Glen Nursing Home

Thank you for taking the time to submit some feedback. I am really happy to see that you have given us 5 stars for every category and feel it would be difficult to find a better care home!

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Review of
Five Rise Nursing Home
from David M (Son of Resident) published on 20 August 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident since January 2019. She had been diagnosed with Alzheimer's and her GP recommended Five Rise because of their specialist dementia care experience. We have been thoroughly pleased with absolutely everything that Damien and his staff have done for mum over the years. At 94 years

of age, she is now a very frail old lady and the dementia has taken away all recognition of us and taken her power of speech, but she is still as strong willed as she always was and hanging in there due to the care and attention she receives daily.
I would not hesitate in recommending Five Rise Nursing Home to anyone. Without the attention of the wonderful, friendly and efficient staff, we would have lost mum many years ago.

Reply from Damien Holt, HOME MANAGER at Five Rise Nursing Home

Thanking you so much for taking the time to write these kind words. It's an absolute pleasure looking after your mother

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Review of
The Glen Nursing Home
from Tony P (Husband of Resident) published on 18 August 2025

Submitted via Website • Report

Overall Experience

Thank you so much to you and your wonderful staff for looking after my wife.
My wife was the youngest resident whilst she was at The Glen.
My wife's brain tumour sadly caused paralysis in the left hand side of her body, which meant that day to day tasks were extremely difficult for my wife.
Your

staff, and the 1 to 1's assigned to my wife, lovingly looked after my wife with the utmost care and dignity.
Thank you

Reply from Emma Fisher, Manager at The Glen Nursing Home

Thank you for your kind and heartfelt words. We are touched that you have taken the time to share your experience. It was an honour for all of us at The Glen to care for your wife. Our team will be moved to know that their compassion and dedication made a difference to both of you. We always strive to provide care with dignity, respect, and love, and it means so much to hear that this was felt during her time with us. She is truly missed.

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Review of
The Avenue Nursing Home
from Ted R (Son of Resident) published on 13 August 2025

Submitted via Website • Report

Overall Experience

After finding this care home earlier this year, we decided to move my mum here. The best decision we ever made. In the care home she was previously in she had not been out of bed. They arranged the transport to the Avenue and after settling in after a couple of days they got her out of bed into the

lounge which was amazing to see and all our family were amazed. All the staff are brilliant and seem to know all the residents names and also very helpful with family. They put on entertainment on regularly and involve all to get up singing. My mum has dementia but when I visited when a turn on my mum started to sing along. Absolutely pleased with the carehome, staff and managers. Thank you so much.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

We're truly touched by your kind words and delighted to hear how happy and comfortable your mum has been since joining us, thank you so much. We're truly delighted to know your mum is feeling more engaged and comfortable here, and it means a lot to our team to hear how much this has meant to you and your family. Knowing we've made a positive difference is why we do what we do.

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Review of
The Avenue Nursing Home
from N B (Daughter-in-law of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

My Mother -in-law was admitted for end of life care . The care she received was outstanding . All the staff were so professional, kind and were very prompt in responding to my mother-in-laws needs especially when she was nearing the end of her life . Her dignity being maintained at all times.
Her husband

was equally cared for as he visited every day and stayed for most of that day . All the staff were very attentive and understanding of his needs .
This care was extended to the rest of the family . Nothing was too much trouble and all our needs at this difficult time were anticipated and if we ever did ask for anything , these needs were met with a prompt , caring and understanding response.
We were always met with a smile at the door and every member of staff we passed smiled and said hello and even before we entered her room a staff member would always asked us to just call them if we needed anything .
The facilities and cleanliness were outstanding with attention to detail at all times

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you so much for your incredibly kind and thoughtful words. It means the world to us to hear that your mother-in-law's care was not only professional but filled with genuine kindness and compassion. We understand how deeply important it is to maintain dignity and provide comfort during such a difficult time, and your recognition of our team's efforts truly touches our hearts.

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Review of
The Glen Nursing Home
from G W (Son of Resident) published on 7 August 2025

Submitted via Website • Report

Overall Experience

The whole team are fantastic, they put mums needs first and make sure she is happy and well cared for.
The environment is perfect for her dementia
Friendly and professional lots of stimulation
So pleased we found the Glen as mum is so happy

Reply from Robert Holt, Manager at The Glen Nursing Home

Thank you for your reply and we are happy that your loved one is having a positive experience. We strive for excellent care and we work hard to achieve this.

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Review of
The Avenue Nursing Home
from S B (Son of Resident) published on 31 July 2025

Submitted via Website • Report

Overall Experience

Staff really friendly and helpful.
Have good knowledge of my mum and she is very settled in the home from previous homes she has been in.
Facilities and the environment is friendly clean and spacious situated lovely grounds with exceptional views.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you so much for your feedback. I am pleased to hear your mum has settled in so well and is thriving at The Avenue. It's great to know she feels at home here, and I am so glad the move went smoothly.

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Review of
The Glen Nursing Home
from G G (Son of Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

The Glen provides excellent care. The staff provide excellent support to residents depending on their various needs. Dealing with this stage of life can be difficult but The Glen achieve the balance between looking after relatives, as well as people requiring care.

Reply from Emma Fisher, Manager at The Glen Nursing Home

Thank you for taking the time to leave us your feedback. I am pleased to see that you feel we support relatives as well as the residents. I will pass your feedback onto the team.

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Review of
The Avenue Nursing Home
from Lynsey S (Daughter of Resident) published on 17 July 2025

Submitted via Website • Report

Overall Experience

The Avenue helped to look after my dad in 2023/24 following his battle with dementia and a stroke. The help, support, care and compassion during this difficult time was invaluable from ALL members of staff. The process of moving my dad from the hospital into the nursing home was quick and it felt like

a 'home life' environment was there from the first day. The staff were very good at adapting to my dad's needs on a daily basis and the nursing care was excellent. We were made to feel very welcome as family members and on the whole my dad my cared for with respect and dignity here.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you for your heartfelt message. It means so much to all of us at The Avenue to know that we were able to support your dad and your family through such a difficult time. Creating a welcoming, home-like environment is something we strive for every day, and we're so glad that this was your experience from the very beginning. Your message is incredibly encouraging, and we'll be sure to share it with all the staff involved in your dad's care.

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Review of
The Glen Nursing Home
from Jane A (Daughter of Resident) published on 14 July 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident at The Glen for 8 months now, she tells myself and my siblings that she is content and never wants to move from here. Mums physical and emotional needs are well met and she is treated with patience, kindness and dignity.
My siblings and I visit regularly and we are also treated

with kindness and respect and our visits/family time is valued.
I very much appreciate the excellent care mum receives and would find great difficulty replicating, it should this ever become necessary.

Reply from Robert Holt, Manager at The Glen Nursing Home

Thank you for taking the time to submit this review. It is truly wonderful to hear how delighted you are with the care your mum receives and that you feel it would be difficult to replicate elsewhere.

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Review of
The Glen Nursing Home
from Helen M (Wife of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Just pleased with his care , nursing and staff.
They really are very caring and kind.
Not sure what else to say because I am so pleased he is in The Glen and being looked after like he is because of the high standard of care.

Reply from Emma Fisher, Manager at The Glen Nursing Home

Thank you for taking the time to submit a review of The Glen Nursing Home. We are glad you are pleased with the care we provide and feel that the staff are very caring and kind.

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Review of
The Glen Nursing Home
from Lynda H (Daughter of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

From first visiting The Glen to look round for potential care for out Mum to move there nothing was too much trouble, the Care Home is beautiful very well
maintained and kept clean to a very high standard. It has very good facilities and immaculate bedrooms. The Care Home Manager showed us all that

was on offer and what facilities and events/entertainment takes place on a regular basis. We knew this was the right place for Mum straight away she needs 24 hour nursing care, they very speedily facilitated Mum moving there from hospital. Someone is always on hand for us to talk to if we have any questions & meet all of our Mum's needs. Each and every staff member are very knowledgeable and very kind and caring. I would not hesitate in highly recommending The Glen to anyone needing care. You certainly won't be disappointed and it is set in beautiful surroundings with lovely well maintained gardens & outdoor seating. The food is exemplary excellent home cooked food at its best.

Reply from Emma Fisher, Manager at The Glen Nursing Home

Thank you for taking the time to submit this review. I am so pleased to read that your mum and family are so impressed with The Glen Nursing Home. The staff all work hard to ensure that care, the environment and the facilities are to the highest standard.

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Review of
The Avenue Nursing Home
from David R (Husband of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

My wife has been a resident since December 2021, soon after The Avenue opened. She has an aggressive type of dementia that many care homes could not cope with. The managers, provide exemplary care and compassion and operate the home to very high standards. Their staff are all committed and extremely

caring and responsive. In nearly four years, I have never witnessed an unkind word to any resident. I used to work for CQC, and can unhesitatingly say that this must be one of the best care homes in Yorkshire.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you very much for your kind words and for trusting us to care for your wife, especially given her advanced condition. I understand how difficult it can be to find the right place, so it truly means a lot that you chose us. With your experience and background, your feedback is especially meaningful. We're incredibly grateful that you consider The Avenue one of the best homes in Yorkshire!

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Review of
The Avenue Nursing Home
from Robin W (Son of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

My father has been a resident of The Avenue Nursing Home in Clayton since October '22.

Throughout that time, we have been impressed with the levels of care and support provided to my father. The home provides a clean, modern and pleasant environment, with lots of high quality equipment, which is

well-maintained.

There are far too many people to name individuals but whether it be the careworkers nursing staff, entertainments team, facilities staff, kitchen team, administrative support or management, we have found that overall they are invested in the well-being and happiness of the residents and are generally hard-working, communicative and intelligent.

Putting my father into The Avenue was a difficult and painful decision but all of the team made the process easier and we have not regretted our decision. Thank you.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for your trust in us, and it means a lot to know that your father's care and comfort have brought you peace of mind. Your appreciation is shared with the whole team - it's what motivates us every day. Thank you again for your support.

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Review of
The Avenue Nursing Home
from Simon R (Son of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

In December 2023 my mother was hospitalised due to a fall resulting in her previous care home making her homeless. The manager of The Avenue managed the situation very professionally and reassured us she was able to accommodate the needs of my mother. Since January 2024 we have truly been amazed at

the level of personalised care, engagement and trust that has been consistently provided to a high standard by all staff at The Avenue. A significant provision was the 1:1 care which the staff were instrumental in arranging, enabling my mother to maintain mobility and join the array of activities. Over the last 18 months she has thrived on the company and extensive menu choices and medical care as needed. It is a comfort and peace of mind for all the family to know that she is happy, safe and being well cared for - Thank you!

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you so much for your kind words about our home and the dedicated team here. It truly means a lot to us, as everyone works with great care and commitment to provide the highest standard of support every day.

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Review of
The Avenue Nursing Home
from Marianne K (Daughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

Our Mum moved into The Avenue after a downturn with Dementia, the Management team were reassuring & acted promptly on our queries & requests. You feel they genuinely care about the residents as individuals attending to specific & very differing needs.
When Mum was seriously ill on Christmas Day, the

Management provided excellent support to both our Mum & the family which was very reassuring & the aftercare when she returned from hospital was good. All of the carers, nurses, housekeeping team, chefs & entertainment facilitators are very friendly & you feel that they enjoy their jobs. They are genuine caring people.
The entertainment programme is varied & there are some really lovely activities that the family can join. There is a also a sense of camaraderie/community among the families of the residents.
The purpose built building is well designed with extensive communal areas & is kept very clean & well maintained including outdoor space. The food is fresh, high quality & plentiful.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you very much for your kind words. We are very pleased to look after your mum, and your wonderful feedback will be shared with the entire team at The Avenue.

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Review of
The Avenue Nursing Home
from Judith d (Daughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

fantastic caring staff who work in a perfect environment,
I know that my mother is always so well cared for and all her needs are met.
When my mothers needs became to complex for me to look after her it was difficult to find somewhere suitable.
The Avenue has always provided the best care for her

and I know 24 hours a day she is safe and in good hands.
The training the care staff have regarding dementia is of high standard.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you very much for your lovely review. We truly appreciate your trust in us to care for your mum. I'm so pleased to hear that you feel comforted knowing she is being looked after at The Avenue.

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Review of
The Avenue Nursing Home
from Lynette S (Daughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

Party celebrations for my mother who was 90 years old, members of staff went above and beyond what was expected to make the occasion most memorable for mum and a special mention to the manager who made a chocolate and carrot cake that everyone enjoyed. Also the another manager who set everything up

in the cinema room and the numerous other members of staff who joined in by singing happy birthday making an old lady very happy indeed.
Thank you to you all

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you very much for your thoughtful feedback. I'm so pleased to know you had a wonderful time celebrating your mum's birthday at The Avenue.

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Review of
The Avenue Nursing Home
from Christopher S (Husband of Resident) published on 4 July 2025

Submitted via Website • Report

Overall Experience

My wife has been getting looked after by staff at The Avenue Care Home for well over 12 months, but this review is for the last 12 months only. ALL staff at the home are excellent, paying particular attention to the residents daily needs. In addition to my wife's care, the food is very nutritious and

of a very high standard with amply choice to suit all tastes and dietary needs. The hygiene and cleanliness throughout the home is also to an extremely high standard. In house entertainment is provided daily with two excellent Activity Coordinators. Also high quality performers are brought on a regular basis. The management team at the home are very caring and approachable with "an open door policy" I have no hesitation whatsoever in recommending this high quality home. In my opinion it is a 5* facility.

Reply from Adrianna Mosur, Manager at The Avenue Nursing Home

Thank you so much for your wonderful feedback. Your kind words will be shared with our team. We are incredibly grateful that you chose us and please know that we will always be here to support you.

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Review of
The Glen Nursing Home
from N S (Power of Attorney of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

From what I've seen in the last 16 months I can't fault this excellent care home. As an ex-CQC inspector that's not a statement made lightly! Staff genuinely care about the residents, nothing is too much trouble, they are treated with love and respect. The care team are stable and know about the residents

and their needs. It's not run on bank staff as in other homes i.e. I see the same faces when I go and visit. The home is so clean. Only in one occasion in 16 months have I seen a communal area that needed hoovering & that was around dinner time and it was sorted while I was there. Not easy with lots of residents living with dementia! Management are kind, responsive & knowledgeable of the residents. Again, nothing is too much trouble & communication is excellent. Whilst no, it isn't the cheapest care home in the area, the quality of care and peace of mind that comes with having a resident cared for here is excellent value for money. Their values statement is beautiful & staff embody it

Reply from Emma Fisher, Manager at The Glen Nursing Home

Thank you for taking the time to review The Glen Nursing Home. It is wonderful to read your kind comments and I am pleased that you have quality of care and peace of mind.

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Care Homes Owned by Holt Family Care Group in West Yorkshire

Holt Family Care Group Locations in West Yorkshire (3)

Holt Family Care Group Reviews in West Yorkshire (37)

The Glen Nursing Home

Five Rise Nursing Home

The Glen Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Glen Nursing Home

The Avenue Nursing Home

The Glen Nursing Home

The Avenue Nursing Home

The Glen Nursing Home

The Glen Nursing Home

The Glen Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Avenue Nursing Home

The Glen Nursing Home

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