






Situated in a quiet cul-de-sac and standing in over an acre of landscaped grounds, Smallbrook care home offers residential and specialist dementia care on a permanent and respite basis.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each ensuite bedroom is tastefully decorated, many with views of the large gardens.
The passionate team have created a warm and friendly environment at Smallbrook....
Care Provided by Smallbrook
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Smallbrook for full pricing details and T&Cs.
Contact Smallbrook to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Jaqueline Johnson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors always welcome anytime.
Parking
- Disabled parking, wheelchair access and free parking on site.
Smallbrook Reviews (35)
Smallbrook has a Review Score of 8.9 (8.907) out of 10, based on 6 reviews in the last 2 years.
Over all time Smallbrook has 35 reviews.
Two years later I am pleased to see that my mother is very happy and well supported in all aspects of her care. As a keen gardener and crafter my mum has been supported to get busy in the lovely (safe) garden and join in activities which she enjoys. I cannot express how grateful I am for all that the staff do for her and us as a family. Thank you!
On balance this is a good care home with some excellent care staff however there are areas where improvement is essential. 1. Food quality is variable and feedback not consistently listened to. There is too much Pork and menus are often out of date/wrong. Very good with cakes and birthdays/celebrations. 2. Activities had improved, but seem to have reverted to organiser reading out quizzes, residents can't hear, delivered with no enthusiasm.
The home is in extremely good order and the staff are overwhelmingly nice.
There is a lovely garden for the residents to enjoy as well.
Food is of a high standard and the entertainment for the residents is very good.
The management team has always been very friendly and helpful when I have required assistance.
My dearest mum passed away at the beginning of June 2025 - she had been a resident of Smallbrook Care Home for nearly three years. I cannot fault the kindness and care that my mum received during her time at Smallbrook. She had a lovely spacious room and bathroom, and we were able to fill it with all her favourite things. Mum took some time to settle in, but always said that she felt safe there. As she got to know different members of staff, she settled into her routine. The staff at Smallbrook, on every level, really try to fill the days with activities, music, arts and crafts, and daily exercise. There were also regular visits from outside entertainers. Birthdays were always celebrated with a huge birthday cake, homemade by the chef, and birthday balloons. Yearly events were always marked with some form of celebration. If you are looking for a home where all the staff are kind and caring and genuinely enjoy their work, I highly recommend Smallbrook.
Thank you for heart felt review and for trusting us with the care of your mum. It was a true privilege to care for her, and we are deeply touched to know our team was able to make a positive difference during her time with us. Your kind words mean so much to the team.
My Mother has been at Smallbrook Carehome for 4 years. When she first arrived she was welcomed and made to feel at home. As a family we felt confident with the care she received. Sadly due to a change in management for quite reasonable reasons things went downhill and a lot of staff left. There was a lot of change which had a negative impact on my Mother particularly as she suffers from dementia. I decided to move her to be nearer to me but finding somewhere that would take her was not easy. Nearly 2 years ago a lady came as the new manager to Smallbrook with her deputy. They had a huge task ahead of them to get things back on an even keel. Through hard work and an amazing team behind them I believe they have really turned things around. I am so pleased I didn't move Mum. The care she receives is given with patience, dignity and love. All the staff are fabulous, thank you to the manager and deputy and your whole team for the patience, care, commitment and love you give to Mum. You are amazing!
Thank you for your honest and open review. Your kind words are much appreciated, we are indeed grateful of the supportive and professional management of the home, whom having built strong relationships with staff, residents and relatives in promoting quality and dignified care to Smallbrook residents.
Living in Wales it was essential to find the best care available for mum who's from Crawley.
I can't thank all the stall enough for the excellent care and compassion provided at Smallbrook from care assistants catering staff. Handy man, OT and management you couldn't find more genuine and dedicated people.
I would highly recommend Smallbrook care home and thank them from the bottom of my heart for giving so much warmth compassion and outstanding care to my mother and the amazing support given to relatives giving peace of mind knowing our relatives are safe and really cared for .
Thank you to all the amazing staff at Smallbrook Care Home, you’re all fabulous and do an amazing job.
A lovely home, where our mother seems to have settled well. Rooms are clean and spacious, with a great outdoor space. The staff are management are very caring. Activities offered are good, but a little limited.
I want to thank all the staff and management for the kindness and professionalism provided to my mother during her whole stay. Throughout her stay, I was confident that she was well looked after and cared for.
I cannot thank you enough for the professional and compassionate care you provide for our father. When we visit we can observe the respectful and dignified care your staff provide to all residents. You are always smiling and I watch you all treat the residents and each other with respect. If I have to come into care I would come to Smallbrook. I would not be scared. The food is amazing and my father would not have reached 94 years old without you!
I have always found Smallbrook Care Home friendly and caring. My husband has found settling in extremely difficult, but at last seems more settled! Thanks to Smallbrook. It does upset me sometimes to see him not wearing his own clothes - although I do understand how this can happen.
I visited the home today for my aunt's birthday. They had provided a quiet lounge upstairs, and someone had even made a delicious Victoria Sandwich Cake for the occasion. Very friendly, supportive and patient staff.
Our dear mum spent a short time in Smallbrook at a very challenging time. Throughout her stay, all the staff, from management to caring staff, were wonderful. We were well informed about how Mum was each day when we visited, and staff were always on hand to answer any questions, and always eager to help and make sure both Mum and us as a family were happy with everything. They're a very caring team, and we chose Smallbrook because I had received personal recommendations from friends with experience in their care. I wouldn't hesitate to recommend them from our experience.
Our team at Smallbrook work so hard to ensure everyone receives the best possible care during our time with us, so thank you very much for your kind words, it is really appreciated, and we're grateful for you choosing us to support you and your family at a challenging time.
Mum has been at Smallbrook since June 2022. She took a while to settle as she felt she lost her independence- she is now settled. The staff are fantastic and allow Mum to be as independent as she wants to be. She loves the staff, and she says the meals are lovely - although she thinks she eats too much. As we tell her, you don’t have to eat everything they offer you. They have entertainment recognising all the occasions throughout the year and plenty of activities that residents can choose to join in with if they choose. Keep up the good work, Smallbrook.
The entertainment and events are something we make a real effort with, and we...
The home had a wonderful Valentine's Day party for all the residents including friends and family, providing a band with singers and a delicious cream tea. All the carers joined in with making it a happy fun-filled day for all.
Hi Elaine, it was such a lovely day, and I'm so pleased you were able to join in! Thank you for your review!
My brother has been a resident here since May 2022 and has always been very happy here. There are always activities going on and whilst he doesn’t choose to join in with everything, there are lots of things he enjoys, such as art, music, trips out to the local garden centre. Recently they had a Valentine's Afternoon Tea with cakes and scones and music from a local country band. It was lovely. Lots of dancing and singing along, and delicious cakes. We thoroughly enjoyed the occasion and all the residents and staff who I saw seemed really happy.
Thank you so much for your wonderful feedback! We try our very best to keep our residents happy and healthy!
Visited my aunt and got an update on her progress since returning from the hospital. Spoke to several staff on various issues and was given comprehensive and clear answers to my questions. Very pleased with the support and care she is getting.
We are so glad you're happy with everything your Aunt is receiving, and look forward to having you back to visit us soon.
A smaller establishment of 40-rooms, which is mainly on the ground floor and east for residents to navigate. Rooms are a good size, with en-suite facilities. There is a fenced garden that residents and visitors can use, weather permitting. A communal lounge with TV and music where staff conduct activities. A small area off the lounge supplies coffee/tea etc for residents and their visitors to have a quiet chat in a bistro setting. All rooms have a TV. Staff are friendly and helpful and make a happy atmosphere in the home.
Thank you for your positive words. We are always looking for ways to improve, and we were surprised to hear that, in your opinion, we weren't meeting the highest possible standards for cleanliness, safety/security. Please rest assured that this has been raised with Management as a priority. During...
It was an incredibly difficult to make a decision to move a much loved relative into a care home. Smallbrook from the moment of enquiry and during the 1st visit, made the decision so much easier. The welcome, the atmosphere and lovely ambiance of Smallbrook have not faltered since my mother-in-law went to live there in February 2020. As a family we can visit her anytime and find her looking happy, well presented and obviously well cared for. The cleanliness of her room and all the areas in the home are exemplary. Her clothes are beautifully laundered and put away. During COVID-19 lockdown we were unable to visit but received regular updates. Just recently we were able to socially distance visit in the garden for the first time in 12 weeks for 15 minutes. Being able to do this was so reassuring in these terrible times. My mother-in-law radiates the amazing care the staff have provided from the manger, the care workers and all the staff.
We moved our mother to Smallbrook due to the lack of resident entertainment/activities during the daytime at her previous care home. We believe Smallbrook do continue to provide good daytime activities. However, there remains room for improvement in this area. Generally, the restaurant offers a good selection of quality and nutritious food. The size and furniture content of the room is spacious and of a good standard for the monthly cost. Finally, a special mention goes to all the staff that provide a good service.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Smallbrook.
Meet the Team (1)

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
Frequently Asked Questions about Smallbrook
What types of Care is Smallbrook registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Smallbrook have?
There are 41 Single Rooms.
What are the Facilities & Services at Smallbrook?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Smallbrook to the centre of Horley?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Smallbrook to verify any information. View our terms and conditions. Smallbrook has an Enhanced Service -more info.