The staff are kind, knowledgable and very caring. The Home seems to be run very efficientlySharon R(Niece of Resident/Service User)
The staff are kind, knowledgable and very caring. The Home seems to be run very efficientlySharon R(Niece of Resident/Service User)
Situated in a quiet cul-de-sac and standing in over an acre of landscaped grounds, Smallbrook care home offers residential and specialist dementia care on a permanent and respite basis.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each ensuite bedroom is tastefully decorated, many with views of the large gardens.
The passionate team have created a warm and friendly environment at Smallbrook....
Situated in a quiet cul-de-sac and standing in over an acre of landscaped grounds, Smallbrook care home offers residential and specialist dementia care on a permanent and respite basis.
Residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair salon. Each ensuite bedroom is tastefully decorated, many with views of the large gardens.
The passionate team have created a warm and friendly environment at Smallbrook. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
Contact Smallbrook to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Smallbrook for full pricing details and T&Cs.
Smallbrook has a Review Score of 9.2 (9.200) out of 10, based on 10 reviews in the last 2 years.
Over all time Smallbrook has 39 reviews.
It is a happy place to be, and every member of staff is engaged + caring with the residents.
It is a happy place to be, and every member of staff is engaged + caring with the residents.
Hi Christine, thank you very much for taking the time to leave us feedback about your experience.
At Smallbrook Care Home -we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We strive to make Smallbrook a happy place to be.
My father has only lived at Smallbrook for 2 months, therefore we are still in the early stages of his residency. There have been some of the usual teething problems you would expect, but the management and staff of Smallbrook have listened to us and been helpful in implementing changes which have...
Please note that my score for value for money is poor due to the overall cost of care home fees rather than being a reflection on Smallbrook.
At Smallbrook Care Home - we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are please to see your father has settled well in Smallbrook and we have been able to offer you the support you need.
The management are engaged and interested in residents and their families and always approachable and...
The management are engaged and interested in residents and their families and always approachable and very available.
Hi Andy, thank you very much for taking the time to leave us feedback about your experience.
At Smallbrook Care Home - we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you ever so much for your kind comments - I will certainly share with the team.
We find the staff to take the care of the Clients very seriously. They seem genuine to care. The home is small and I think that gives a real homely feel. The staff are kind, knowledgable and very caring. The Home seems to be run very efficiently with the Clients needs the focus of any changes and...
We find the staff to take the care of the Clients very seriously. They seem genuine to care. The home is small and I think that gives a real homely feel. The staff are kind, knowledgable and very caring. The Home seems to be run very efficiently with the Clients needs the focus of any changes and improvements We are very happy the way my Uncle is looked after. It gives us peace of mind knowing he is so looked after.
Two years ago I was looking for a care home for my parents with varying physical and cognitive needs. When I found Smallbrook I was pleasantly surprised as I had spent months looking and finding nothing locally that I felt would be a good fit for them both. As a nurse working with the elderly I...
Two years later I am pleased to see that my mother is very happy and well supported in all aspects of her care. As a keen gardener and crafter my mum has been supported to get busy in the lovely (safe) garden and join in activities which she enjoys. I cannot express how grateful I am for all that the staff do for her and us as a family. Thank you!
On balance this is a good care home with some excellent care staff however there are areas where improvement is essential. 1. Food quality is variable and feedback not consistently listened to. There is too much Pork and menus are often out of date/wrong. Very good with cakes and...
On balance this is a good care home with some excellent care staff however there are areas where improvement is essential. 1. Food quality is variable and feedback not consistently listened to. There is too much Pork and menus are often out of date/wrong. Very good with cakes and birthdays/celebrations. 2. Activities had improved, but seem to have reverted to organiser reading out quizzes, residents can't hear, delivered with no enthusiasm.
Food is of a high standard and the entertainment for the...
The management team has always been very friendly and helpful when I have required assistance.
My dearest mum passed away at the beginning of June 2025 - she had been a resident of Smallbrook Care Home for nearly three years. I cannot fault the kindness and care that my mum received during her time at Smallbrook. She had a lovely spacious room and bathroom, and we were able to fill it with...
My dearest mum passed away at the beginning of June 2025 - she had been a resident of Smallbrook Care Home for nearly three years. I cannot fault the kindness and care that my mum received during her time at Smallbrook. She had a lovely spacious room and bathroom, and we were able to fill it with all her favourite things. Mum took some time to settle in, but always said that she felt safe there. As she got to know different members of staff, she settled into her routine. The staff at Smallbrook, on every level, really try to fill the days with activities, music, arts and crafts, and daily exercise. There were also regular visits from outside entertainers. Birthdays were always celebrated with a huge birthday cake, homemade by the chef, and birthday balloons. Yearly events were always marked with some form of celebration. If you are looking for a home where all the staff are kind and caring and genuinely enjoy their work, I highly recommend Smallbrook.
Thank you for heart felt review and for trusting us with the care of your mum. It was a true privilege to care for her, and we are deeply touched to know our team was able to make a positive difference during her time with us. Your kind words mean so much to the team.
My Mother has been at Smallbrook Carehome for 4 years. When she first arrived she was welcomed and made to feel at home. As a family we felt confident with the care she received. Sadly due to a change in management for quite reasonable reasons things went downhill and a lot of staff left. There was...
My Mother has been at Smallbrook Carehome for 4 years. When she first arrived she was welcomed and made to feel at home. As a family we felt confident with the care she received. Sadly due to a change in management for quite reasonable reasons things went downhill and a lot of staff left. There was a lot of change which had a negative impact on my Mother particularly as she suffers from dementia. I decided to move her to be nearer to me but finding somewhere that would take her was not easy. Nearly 2 years ago a lady came as the new manager to Smallbrook with her deputy. They had a huge task ahead of them to get things back on an even keel. Through hard work and an amazing team behind them I believe they have really turned things around. I am so pleased I didn't move Mum. The care she receives is given with patience, dignity and love. All the staff are fabulous, thank you to the manager and deputy and your whole team for the patience, care, commitment and love you give to Mum. You are amazing!
Thank you for your honest and open review. Your kind words are much appreciated, we are indeed grateful of the supportive and professional management of the home, whom having built strong relationships with staff, residents and relatives in promoting quality and dignified care to Smallbrook residents.
Living in Wales it...
I would highly recommend Smallbrook care home and thank them from the bottom of my heart for giving so much warmth compassion and outstanding care to my mother and the amazing support given to relatives giving peace of mind knowing our relatives are safe and really cared for .
If you are looking for a care home for your loved one, I can’t recommend Smallbrook Care Home highly enough. The staff and service that was provided were outstanding. Living over 70 miles away, the care given to my dear Aunt was exemplary, and I had no need to worry that she wasn’t being looked...
Thank you to all the amazing staff at Smallbrook Care Home, you’re all fabulous and do an amazing job.
A lovely home, where our mother seems to have settled well. Rooms are clean and spacious, with a great outdoor space. The staff are management are very caring. Activities offered are good, but a little limited.
A lovely home, where our mother seems to have settled well. Rooms are clean and spacious, with a great outdoor space. The staff are management are very caring. Activities offered are good, but a little limited.
I want to thank all the staff and management for the kindness and professionalism provided to my mother during her whole stay. Throughout her stay, I was confident that she was well looked after and cared for.
I want to thank all the staff and management for the kindness and professionalism provided to my mother during her whole stay. Throughout her stay, I was confident that she was well looked after and cared for.
I cannot thank you enough for the professional and compassionate care you provide for our father. When we visit we can observe the respectful and dignified care your staff provide to all residents. You are always smiling and I watch you all treat the residents and each other with respect. If I have...
I cannot thank you enough for the professional and compassionate care you provide for our father. When we visit we can observe the respectful and dignified care your staff provide to all residents. You are always smiling and I watch you all treat the residents and each other with respect. If I have to come into care I would come to Smallbrook. I would not be scared. The food is amazing and my father would not have reached 94 years old without you!
I have always found Smallbrook Care Home friendly and caring. My husband has found settling in extremely difficult, but at last seems more settled! Thanks to Smallbrook. It does upset me sometimes to see him not wearing his own clothes - although I do understand how this can happen.
I have always found Smallbrook Care Home friendly and caring. My husband has found settling in extremely difficult, but at last seems more settled! Thanks to Smallbrook. It does upset me sometimes to see him not wearing his own clothes - although I do understand how this can happen.
I visited the home today for my aunt's birthday. They had provided a quiet lounge upstairs, and someone had even made a delicious Victoria Sandwich Cake for the occasion. Very friendly, supportive and patient staff.
I visited the home today for my aunt's birthday. They had provided a quiet lounge upstairs, and someone had even made a delicious Victoria Sandwich Cake for the occasion. Very friendly, supportive and patient staff.
Our dear mum spent a short time in Smallbrook at a very challenging time. Throughout her stay, all the staff, from management to caring staff, were wonderful. We were well informed about how Mum was each day when we visited, and staff were always on hand to answer any questions, and always eager to...
Our dear mum spent a short time in Smallbrook at a very challenging time. Throughout her stay, all the staff, from management to caring staff, were wonderful. We were well informed about how Mum was each day when we visited, and staff were always on hand to answer any questions, and always eager to help and make sure both Mum and us as a family were happy with everything. They're a very caring team, and we chose Smallbrook because I had received personal recommendations from friends with experience in their care. I wouldn't hesitate to recommend them from our experience.
Our team at Smallbrook work so hard to ensure everyone receives the best possible care during our time with us, so thank you very much for your kind words, it is really appreciated, and we're grateful for you choosing us to support you and your family at a challenging time.
Mum has been at Smallbrook since June 2022. She took a while to settle as she felt she lost her independence- she is now settled. The staff are fantastic and allow Mum to be as independent as she wants to be. She loves the staff, and she says the meals are lovely - although she thinks she eats too...
Mum has been at Smallbrook since June 2022. She took a while to settle as she felt she lost her independence- she is now settled. The staff are fantastic and allow Mum to be as independent as she wants to be. She loves the staff, and she says the meals are lovely - although she thinks she eats too much. As we tell her, you don’t have to eat everything they offer you. They have entertainment recognising all the occasions throughout the year and plenty of activities that residents can choose to join in with if they choose. Keep up the good work, Smallbrook.
The entertainment and events are something we make a real effort with, and we...
Hi Sally, thank you so much for your review. We are really happy to hear your Mum has settled in well and is enjoying her time with us. We know all too well how tricky it can be to resist the delicious treats on offer!Thanks.
The home had a wonderful Valentine's Day party for all the residents including friends and family, providing a band with singers and a delicious cream tea. All the carers joined in with making it a happy fun-filled day for all.
The home had a wonderful Valentine's Day party for all the residents including friends and family, providing a band with singers and a delicious cream tea. All the carers joined in with making it a happy fun-filled day for all.
Hi Elaine, it was such a lovely day, and I'm so pleased you were able to join in! Thank you for your review!
My brother has been a resident here since May 2022 and has always been very happy here. There are always activities going on and whilst he doesn’t choose to join in with everything, there are lots of things he enjoys, such as art, music, trips out to the local garden centre. Recently they had a...
My brother has been a resident here since May 2022 and has always been very happy here. There are always activities going on and whilst he doesn’t choose to join in with everything, there are lots of things he enjoys, such as art, music, trips out to the local garden centre. Recently they had a Valentine's Afternoon Tea with cakes and scones and music from a local country band. It was lovely. Lots of dancing and singing along, and delicious cakes. We thoroughly enjoyed the occasion and all the residents and staff who I saw seemed really happy.
Thank you so much for your wonderful feedback! We try our very best to keep our residents happy and healthy!
Please contact us for latest vacancies.
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
A mother and daughter from a Care UK care home laced up their walking boots and trekked almost 100 miles across the Scottish Highlands to raise thousands of pounds for...
There are no upcoming events for Smallbrook.
There are no accreditations posted yet for Smallbrook.
My approach as a Home manager centres on honesty and integrity, consistently displaying empathy, compassion, and respect toward every resident and...
My approach as a Home manager centres on honesty and integrity, consistently displaying empathy, compassion, and respect toward every resident and colleague. Leading by example and fostering trusting working relationships are fundamental to my leadership style.
Clear communication with a listening ear is vital; this creates a positive workplace culture where team members feel safe to speak openly. This openness strengthens our team’s ability to provide excellent care to our residents. In turn, my team supports and takes care of me, creating a harmonious and caring environment for everyone involved.
My favourite part of the working day is spending time with our residents and team, sharing ideas, finding solutions, and learning more about each other. It’s the connection and togetherness that truly energises me. And at the end of the day, I look forward to going home to my family, feeling fulfilled by the meaningful work we’ve done together.
My biggest career highlight to date is the personal fulfilment I get from helping someone maintain their independence. Seeing our residents comfortable, smiling, and happy is truly rewarding. Hearing positive feedback from residents and their families not only motivates me but also allows me to share these moments.
What makes me proud in my role is when the Home achieves a good CQC rating, receives positive feedback, and enjoys strong support from families. These achievements inspire me to continue supporting my team in delivering excellent care every day.
The care home lists weekly fees per person from £1,595 for residential care (respite from £1,794) and from £1,690 for residential dementia care (respite from £1,901). Funding accepted: Self-Funding (Private), Local Authority with Top-up.
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 41 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Smallbrook to verify any information. View our terms and conditions. Smallbrook has an Enhanced Service -what an Enhanced Service includes.