Barchester Forest Care Home

Southwell Road West, Mansfield NG18 4XX
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9.5 33 Reviews
  • Barchester Forest Care Home, Mansfield
Barchester Forest Care Centre, in Mansfield, is part of one of the UK's largest and most respected care providers, experienced in a range of specialist services to suit individual needs.

Barchester homes offer luxury solutions for daily lifestyle, at the same time as living up to personalised care plans. Professionals are experienced in the challenges of dementia care and other specialist needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 20 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kate Gilvear (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Single Rooms with Ensuite Wet Room (20)

Parking

  • There are lots of parking spaces available within the grounds of the home.

Barchester Forest Care Home Reviews (33)

9.5

Barchester Forest Care Home has a Review Score of 9.5 (9.492) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Forest Care Home has 33 reviews.

Overall Experience
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Date Published
  • 33
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  • 9
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Reviewer Connection to Barchester Forest Care Home
  • 11
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  • 1
  • 1
  • 1
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Total of 33, showing 21-33
Review from D W (Ex Family Member) published on 22 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The whole team is very supportive of the patient and the family. During the COVID-19 they have been so dedicated to the patients and it is heartwarming. As visiting has not been allowed I ring regularly to check on the situation with my husband and the staff are always willing and cheerfully update
on his progress. Excellent.
Reply from Sonia Fairhurst, General Manager at Barchester Forest Care Home

Thank you for your kind words, it is a pleasure to look after your loved one.

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Review from Margaret S (Daughter of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault the care provided for my father.
As a family, we have peace of mind knowing dad couldn't be better cared for.
Thank you.
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Review from Ann M (Wife of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff caring and respectful of my husband's needs. He has been fairly settled since he came to live here. Everyone has been very kind to me and my family and I feel happy that my husband is being well cared for as he can be very difficult at times.
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Review from Diane W (Daughter of Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Today I enjoyed a lunchtime meal here in the foyer with my mother. The broccoli was cooked perfectly as neither over or undercooked. The rest of the meal was also very good and my mother enjoyed hers too.
On some occasions, this has not been the case and I have seen her leave more than she ate.
The
coffee machine is brilliant when working but has been awaiting repair for more than a month and apparently will be replaced. Pity, it was not fixed.
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Review from Ena W (Wife of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff are excellent, caring and friendly and loving to all residents. A very tough job to do for carers and domestic staff. Thank you to all.
Food was excellent and kitchen staff helpful and caring.
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Review from Lynette B (Friend of Resident) published on 10 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited on several occasions and always found it to be very relaxing and a friendly environment with caring staff and happy residents. l’m fully aware of the complexity of some of the residents, however, this is not evident when visiting the home as the staff are very skilled and have everything under
control. The reception area is very pleasant to enjoy coffee and cake. I’ve attended recent activities within the home which has been very enjoyable, the home is a credit to the company. Well done everyone at Forest.
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Review from Megan L (Wife of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has vascular dementia and I'm extremely pleased with the care given to him. Living locally I'm finding it easy to visit daily, and I find an experienced caring team helping to make the patients as comfortable as possible and I'm very pleased to feel comfortable when I go home.
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Review from Laura S (Daughter of Resident) published on 29 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is brilliant! My Dad was here and this became "his" home, we were welcomed as a family. The staff are fantastic and supportive, nothing is too much trouble. The home is very clean and the rooms are light, airy and comfortable with plenty of space. Our Dad had late stage Alzheimer's disease
and having him at Barchester was definitely the right home for him.
We can't thank the staff enough for what they did. Our Dad was very looked after and was treated with respect and dignity. The activities coordinator is brilliant and the special Valentines day was especially really lovely!
The food at Barchester is really good and the café at the entrance is a lovely touch, somewhere we could take Dad with his grandchildren for coffee, cake and some time alone.
The last days of Dad's life were filled with constant visits from the caring staff, I can't praise them enough! This home is a wonderful example of what care is all about.
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Review from J T (Wife of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and facilities.
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Review from Joan S (Friend of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the home clean and welcoming. Staff are always very friendly and treat the residents with dignity and respect.


The food looks very tasty and staff always bring drinks to the residents and guests on request.

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Review from Kay E (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know my mother is very happy at this care home, she is well cared for by the excellent caring staff. Mother loves it when the carers play dominoes with her. The food is of good quality and varied. Always clean and well kept in all areas of the home. Love the reception area where we can go for coffee
and cake and play cards or dominoes.


Many thanks.

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Review from C T (Son of Resident) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Please repair the Bravilor Bonomat - it makes such a difference to visiting.


Also, it doesn't feel right not to have the reception area staffed at weekends.

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Review from Steven L (Brother of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister went into Barchester Forest Care Centre and they are ok with her. They keep her busy which I like and she settled in within a few days.
Reply from Sharlotte Somerville, General Manager at Barchester Forest Care Home

At Forest Care Centre, we undertake person-centered activities and I am pleased to read that family members like our approach.

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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Barchester Forest Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.592 for Barchester Forest Care Home is calculated as follows: ( (71 Excellents x 5) + (23 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 103 Ratings = 4.592
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Barchester Forest Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Nicky

Nicky Denyer

Job Title: Administrator Joined: 2021

Hi, my name is Nicky. I started working at Barchester in February 2021 as the Home Administrator. I am always willing to help with any situation that arises and my door is always open to everyone.

Jennifer

Jennifer Barnes

Job Title: Staff Nurse Joined: 2018

I'm Jennifer, I am a staff nurse here at Forest Care Home


I have 30 years’ worth of nursing experience and I endeavour to deliver outstanding holistic care for our residents and their families.

Kerry

Kerry Burrows

Job Title: Head Housekeeper Joined: 2012

Hi, my name is Kerry, and I have worked as a Housekeeper, Laundry Supervisor and, presently, I am the Head Housekeeper. I have gained a vast amount of knowledge and experience during my time at Forest Care Home.


My team and I always ensure that our home areas are kept to a high standard of cleanliness so that residents can live in a safe and beautiful environment. We have all built a good relationship with residents and their families, allowing us to feel that we are all part of an even bigger family.

Raghy

Raghy Haridas

Job Title: Registered Nurse Joined: 2021

Hi, my name is Raghy, I started my role as a nurse with Forest Care in mid-June 2021.


I have been a registered nurse for 9 years in total, I am very passionate about my job as a nurse and always provide excellent care for my residents.

Bindhu

Bindhu Promod

Job Title: Staff nurse Joined: 2021

Hi, My name is Bindhu and I am an experienced General Nurse. I have been working as a nurse since June 2021 at the forest care Centre


I started to work as a nurse in England in 2004. I worked in hospitals and various nursing homes across England and also worked in a management role for a couple of years in 2010. Nursing is my passion and I love every moment of it.

Debbie

Debbie Harrison

Job Title: Deputy Manager Joined: 2022

Hi, I'm Debbie and I recently joined Barchester. I am a qualified adult nurse with 15 years of experience. My profession started in acute dementia and End of life care. For the last 11 years, I have worked in nursing home settings. I am a very passionate and caring nurse who has the interest of the residents at the heart.

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