Barchester Forest Care Home

We recently attended a wonderful event, namely the pre wedding ceremony for Rebecca & Bradley.

The aim was to enable Rebecca's dad, Darren, who is a well established resident, to have the opportunity to give his wonderful daughter away.

The event was meticulously organised by the manager and staff of Forest Care Centre, Barchester, with care, compassion and commitment.

We had a fantastic day, meeting friends, family, staff and residents alike.

Darren looked amazing in his military uniform displaying the medals he so rightly earned during his 22+ years of military service for his country.

This care home provides unparalleled support to all of it's residents and should be rightly proud of their continued achievements.

Keep up the excellent work everyone!!

My wife has been in Forest Care almost 3 years, and it is absolutely brilliant! The manager and staff are incredible and look after the families aswell as the residents. Everyone is super friendly and helpful, and my wife's care is second to none. I'm so pleased we found this place for her complex dementia care needs. xxx

Thank you.

Mum continues to receive all the care and support she needs and her daily hygiene routine has improved. The staff team are friendly, knowledgeable, caring and approachable. Any concerns or issues are generally resolved satisfactorily and in a timely manner. Occasionally incidents arising have been reported to me a few days after the event rather than on the day. Mum does require a soft food diet and to be supervised during meal times, also requires encouragement to eat and drink adequately. Although mum now prefers to stay in her room, the new activity coordinator is very proactive and has organised lots of activities, events and outings for the residents since being in post.

My husband has been in this care home for just over 2 months and I am so happy with how he Is being cared for. The staff are very friendly and have helped my husband settle in well.The food is really nice and the care home is always clean.

Having mum so far away it's reassuring to know that she is looked after so well and is safe and happy. The home is clean, spacious, friendly and helpful staff. Food is varied and of good quality and there are nice private areas in which to visit. The day trips and activities are enjoyed by all the residents

Disappointed that there are no regular activities or residents not taken out very often as it's been a very long time without activity coordinators. Also, no consistent hairdresser for weeks and weeks on end. Residents like to look nice and be pampered. Minibus is there, please take out in it if possible.

Management and staff commitment continues to be of the highest standard when dealing with my father's constant daily and weekly care needs (and all other residents through my observations). All care staff, nurses and management are always polite, friendly and approachable (even when the pressure is on). They constantly demonstrate a caring and compassionate dedication to their work and it's much appreciated by myself, and gives me the reassurance that my father is being looked after and cared for .

I always feel at ease when I visit and chat to the carers too. You all do an amazing job. Thank you so much for caring for my dad.

I was very pleasantly surprised when I visited Barchester Forest Care home in August 2023 with my daughter-in-law, the intention being to move my son from the awful place where he had been a resident since December 2022. We were interviewed by a very understanding assistant manager. We were shown around the very spacious building, extremely clean and tidy. No rooms available at that time but within three weeks a room became available. The food is very good, the staff are considerate and understanding, the manager is excellent. Our family are very happy with the attention and care our loved family member receives. Communication between Forest Care and family is outstanding. Forest Care Home is a very homely place.

My nanna was in a different residential home for 8 months which unfortunately caused extreme distress to my nanna and our family. After doing extensive research for a nursing home, I came across Forest Care Home and thankfully my nanna moved there in February of this year. We are eternally grateful for all of the staff - it is very clear how much everybody loves and cares for my wonderful nanna. They truly treat her like one of their family members, as opposed to a resident. When we turn up unannounced, we see the carers sitting with Nanna giving her hugs and kisses - which is heart-warming. She is now finally receiving the level of care she truly deserves. Putting a loved one in a care/nursing home is never easy but we can honestly say that Forest Care Home feels like home. We are a family who call almost daily and staff always answer the phone in a lovely manner and you never feel like you are bothering them. Thanks again, for the bottom our of hearts, we are so grateful. You are all angels.

I helped at the recent summer fair and what a fabulous day we all had, from the great entertainment, games, raffle and the yummy sweet cart. Watching the residents have another brilliant day was priceless.

Forest Care is a very pleasant place to live. The staff have a good sense of humour and work very hard. The food is excellent and we have good entertainment throughout the year.

A lovely environment we know mum would be well looked after here.

As a former nurse, I have been really impressed with the manner in which my mum has been cared for, first on the hospital side, then on the care side. I have always found the staff helpful and willing to take time to talk, and they seem to have developed a very good understanding of my mum's needs in spite of her communication difficulties which demonstrates to me that they do try their absolute best to help the people they are caring for. Overall, I have no worries about leaving my mum in their very capable hands, and I know that if there are any problems, then they will be in touch and keep me up to date.

I feel most comfortable that my wife is being looked after in a good environment staffed by people who care.

I visit my husband weekly. I am greeted by the staff with a smile all staff are very cheerful and I note how they treat my husband. Mostly with an arm around him and so very kind. I leave him knowing he is in good hands. I can not find any fault regarding his care.

My mother has been a resident for a few months now. My mum has some really challenging and worrying behaviours. My mum has been in various homes and none have been able to help deal with the variety of needs my mum presents. In the short time mum has been here myself and father have felt love and care for the first time since my mum's diagnosis. The care that mum has received has been exceptional. The communication between the home and myself have been comprehensive. The difference here is that the staff are proactive in resolving issues, the staff have had to deal with violent behaviour from my mum and without exception, the care and love from each and every member of staff has been outstanding. Mum has a way to go, but with the help of the dedicated staff and their positive, proactive approach, myself and my family finally feel that my mum is safe, loved and cared for. This has a huge impact on us as a family as we know mum is safe. Thank you to each and every one of your staff.

My mother has lived at the Forest Care Home for three years now and I have never had reason for concern. I know she is safe and really well cared for. Communication is great and nothing is too much trouble for the team of carers who go above and beyond what is expected of them.

My dad has been really well cared for. We are kept informed of any changes whilst covid-19 is here and we've been able to keep in touch with my dad via phone and WhatsApp which meant a lot to his family. Staff have been excellent in caring for my dad. Excellent facilities, my dad has been on some outings i.e. pub lunches which my mum was invited to. Keep up the good work.