Barchester Forest Care Home

Southwell Road West, Mansfield NG18 4XX
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9.5 33 Reviews
  • Barchester Forest Care Home, Mansfield
Barchester Forest Care Centre, in Mansfield, is part of one of the UK's largest and most respected care providers, experienced in a range of specialist services to suit individual needs.

Barchester homes offer luxury solutions for daily lifestyle, at the same time as living up to personalised care plans. Professionals are experienced in the challenges of dementia care and other specialist needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 20 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kate Gilvear (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Single Rooms with Ensuite Wet Room (20)

Parking

  • There are lots of parking spaces available within the grounds of the home.

Barchester Forest Care Home Reviews (33)

9.5

Barchester Forest Care Home has a Review Score of 9.5 (9.492) out of 10, based on 9 reviews in the last 2 years.
Over all time Barchester Forest Care Home has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Barchester Forest Care Home
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Total of 33, showing 1-20
Review from V T (Sister of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been a resident since April 2023 the staff all appear to be really caring and show their love for the residents which is so important to me. As a black resident staff have taken the time to learn how to look after her hair by cornrowing it instead of cutting her hair. Care homes need to
be able to cater for the culture of the resident. My sister would not cut her own hair, she likes it plaited, so this is good. Very happy with the activity co-ordinator. Being sat in their room doing nothing with only their thoughts is not good, they need their minds stimulated. Each resident have different personalities and person centred care is important and should be encouraged not only on paper. My sister loves to sing and this is being encouraged by the co-ordinator by taking her out to church to worship and do something she enjoys. I am looking forward to seeing more involvement outside of the care home and the activities planned catered for each individual need.
Thank you.
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Review from P B (Son of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having mum so far away it's reassuring to know that she is looked after so well and is safe and happy. The home is clean, spacious, friendly and helpful staff. Food is varied and of good quality and there are nice private areas in which to visit. The day trips and activities are enjoyed by all the residents
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Review from Dawn R (Wife of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for just over 2 months and I am so happy with how he Is being cared for. The staff are very friendly and have helped my husband settle in well.The food is really nice and the care home is always clean.
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Review from Linda P (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum continues to receive all the care and support she needs and her daily hygiene routine has improved. The staff team are friendly, knowledgeable, caring and approachable. Any concerns or issues are generally resolved satisfactorily and in a timely manner. Occasionally incidents arising have been reported
to me a few days after the event rather than on the day. Mum does require a soft food diet and to be supervised during meal times, also requires encouragement to eat and drink adequately. Although mum now prefers to stay in her room, the new activity coordinator is very proactive and has organised lots of activities, events and outings for the residents since being in post.
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Review from Tracy S (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most of the staff caring and look after my dad well. He enjoys the food there and loves cuddles from staff.
Disappointed that there are no regular activities or residents not taken out very often as it's been a very long time without activity coordinators. Also, no consistent hairdresser for weeks
and weeks on end. Residents like to look nice and be pampered. Minibus is there, please take out in it if possible.
Reply from Barchester Forest Care Home, The Feedback Team at Barchester Forest Care Home

Thank you for leaving a review. We're able to advise that the home's new activity coordinator has lots of events coming up involving the minibus, including a local darts tournament, a visit to the theatre, Christmas markets and carol singing at the local church. Our staff need to be insured on our minibus to drive this and we're sorry this has taken some time to get the relevant checks in place. The home has also advised that they have arranged for a barber to attend the home regularly. Please reach out to the general manager of the home if you have any queries at all. Kind regards, Barchester's customer feedback team.

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Review from Stuart G (Son of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management and staff commitment continues to be of the highest standard when dealing with my father's constant daily and weekly care needs (and all other residents through my observations). All care staff, nurses and management are always polite, friendly and approachable (even when the pressure is
on). They constantly demonstrate a caring and compassionate dedication to their work and it's much appreciated by myself, and gives me the reassurance that my father is being looked after and cared for .
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Review from Kerry S (Daughter of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is in Barchester Forest Care Home, this is the best nursing home Dad has lived in.
All the carers are friendly and helpful to us, as a family. My dad gets the best care at this home, the carers love Dad, even when he has his agitated episodes, they are very understanding and know Dad is loving
too and it's his dementia.
The food always looks lovely and there is always a good variety. Dad often has second helpings.
We are always offered drinks and food when we visit Dad which is so nice.
I always feel at ease when I visit and chat to the carers too. You all do an amazing job. Thank you so much for caring for my dad.
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Review from Patricia W (Mother of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very pleasantly surprised when I visited Barchester Forest Care home in August 2023 with my daughter-in-law, the intention being to move my son from the awful place where he had been a resident since December 2022. We were interviewed by a very understanding assistant manager. We were shown around
the very spacious building, extremely clean and tidy. No rooms available at that time but within three weeks a room became available. The food is very good, the staff are considerate and understanding, the manager is excellent. Our family are very happy with the attention and care our loved family member receives. Communication between Forest Care and family is outstanding. Forest Care Home is a very homely place.
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Review from Jane L (Wife of Resident) published on 7 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent and professional staff who really allow my wife to feel at home here without pressuring her to do things she’s not comfortable with. Very accommodating and the staff have been brilliant before and during the time my wife has been there. They also take the family’s feelings into consideration
and the manager is always more than happy to chat about your feelings and concerns. Excellent food too which my wife can eat in her room if she doesn’t want company.
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Review from Jade H (Granddaughter of Resident) published on 18 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanna was in a different residential home for 8 months which unfortunately caused extreme distress to my nanna and our family. After doing extensive research for a nursing home, I came across Forest Care Home and thankfully my nanna moved there in February of this year. We are eternally grateful
for all of the staff - it is very clear how much everybody loves and cares for my wonderful nanna. They truly treat her like one of their family members, as opposed to a resident. When we turn up unannounced, we see the carers sitting with Nanna giving her hugs and kisses - which is heart-warming. She is now finally receiving the level of care she truly deserves. Putting a loved one in a care/nursing home is never easy but we can honestly say that Forest Care Home feels like home. We are a family who call almost daily and staff always answer the phone in a lovely manner and you never feel like you are bothering them. Thanks again, for the bottom our of hearts, we are so grateful. You are all angels.
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Review from Andy G (Regular Volunteer) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m a regular volunteer at the care home and can honestly say that the entire team there are extremely professional and want to create the best environment to live in for the residents.
I helped at the recent summer fair and what a fabulous day we all had, from the great entertainment, games, raffle
and the yummy sweet cart. Watching the residents have another brilliant day was priceless.
Reply from Julie Afsar, GM at Barchester Forest Care Home

Thank you for all your support and help with our residents' activities and outings.

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Review from S B (Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Forest Care is a very pleasant place to live. The staff have a good sense of humour and work very hard. The food is excellent and we have good entertainment throughout the year.
Reply from Julie Afsar, GM at Barchester Forest Care Home

Thank you. We are so pleased you are happy living in our home.

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Review from M J (Daughter of Resident) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Forest Care Home has many qualities. The staff are very welcoming and always keep us updated on mums health. We went to visit many care homes and none of them came close to the Forest Care Home standards.
A lovely environment we know mum would be well looked after here.
Reply from Julie Afsar, GM at Barchester Forest Care Home

Thank you for your kind words, it is a pleasure to care for your love one.

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Review from Christopher P (Son of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a former nurse, I have been really impressed with the manner in which my mum has been cared for, first on the hospital side, then on the care side. I have always found the staff helpful and willing to take time to talk, and they seem to have developed a very good understanding of my mum's needs in
spite of her communication difficulties which demonstrates to me that they do try their absolute best to help the people they are caring for. Overall, I have no worries about leaving my mum in their very capable hands, and I know that if there are any problems, then they will be in touch and keep me up to date.
Reply from Julie Afsar, GM at Barchester Forest Care Home

Thank you for your kind words. It is a pleasure looking after your mum.

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Review from J A (Husband of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel most comfortable that my wife is being looked after in a good environment staffed by people who care.
Reply from Julie Afsar, General Manager at Barchester Forest Care Home

Thank you for your kind words. It is a pleasure looking after your lovely wife and we will look forward to your next visit.

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Review from M W (Wife of Resident) published on 3 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my husband weekly. I am greeted by the staff with a smile all staff are very cheerful and I note how they treat my husband. Mostly with an arm around him and so very kind. I leave him knowing he is in good hands. I can not find any fault regarding his care.
Reply from Julie Afsar, General Manager at Barchester Forest Care Home

Thank you for your kind words. We pride ourselves on providing excellent care to your loved ones.

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Review from Ruth H (Daughter of Resident) published on 12 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for a few months now. My mum has some really challenging and worrying behaviours. My mum has been in various homes and none have been able to help deal with the variety of needs my mum presents. In the short time mum has been here myself and father have felt love and care
for the first time since my mum's diagnosis. The care that mum has received has been exceptional. The communication between the home and myself have been comprehensive. The difference here is that the staff are proactive in resolving issues, the staff have had to deal with violent behaviour from my mum and without exception, the care and love from each and every member of staff has been outstanding. Mum has a way to go, but with the help of the dedicated staff and their positive, proactive approach, myself and my family finally feel that my mum is safe, loved and cared for. This has a huge impact on us as a family as we know mum is safe. Thank you to each and every one of your staff.
Reply from Sonia Fairhurst, General Manager at Barchester Forest Care Home

Thank you so much for your kind words, the staff at Forest work very hard to ensure residents are safe but at the same time loved and cared for in a person-centred way, it is our pleasure to look after your mum.

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Review from J L (Daughter of Resident) published on 29 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at the Forest Care Home for three years now and I have never had reason for concern. I know she is safe and really well cared for. Communication is great and nothing is too much trouble for the team of carers who go above and beyond what is expected of them.
Reply from Sonia Fairhurst, General Manager at Barchester Forest Care Home

Thank you for your kind words, as you know the last year has been so tough and I am immensely proud of the team at Forest for their commitment and dedication. It is a pleasure taking care of your mother.

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Review from K S (Daughter of Resident) published on 10 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been really well cared for. We are kept informed of any changes whilst covid-19 is here and we've been able to keep in touch with my dad via phone and WhatsApp which meant a lot to his family. Staff have been excellent in caring for my dad. Excellent facilities, my dad has been on some outings
i.e. pub lunches which my mum was invited to. Keep up the good work.
Reply from Sonia Fairhurst, General Manager at Barchester Forest Care Home

Thank you for your kind words, it is a pleasure to care for your dad.

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Review from P M (Husband of Resident) published on 22 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff extremely pleasant, friendly, and efficient, and look after my wife really well. Although it is difficult to communicate or understand her, I think it is clear she is happy at the home and that is down to the care and love she receives. Thank you so much.
Reply from Sonia Fairhurst, General Manager at Barchester Forest Care Home

Thank you so much for your kind words.
It is a pleasure to care for your wife.

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Current Review Score: 9.5 (9.492)

Overview of Review Score

The Review Score of 9.5 (9.492) out of 10 for Barchester Forest Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.592 for Barchester Forest Care Home is calculated as follows: ( (71 Excellents x 5) + (23 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 103 Ratings = 4.592
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Barchester Forest Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (6)

Nicky

Nicky Denyer

Job Title: Administrator Joined: 2021

Hi, my name is Nicky. I started working at Barchester in February 2021 as the Home Administrator. I am always willing to help with any situation that arises and my door is always open to everyone.

Jennifer

Jennifer Barnes

Job Title: Staff Nurse Joined: 2018

I'm Jennifer, I am a staff nurse here at Forest Care Home


I have 30 years’ worth of nursing experience and I endeavour to deliver outstanding holistic care for our residents and their families.

Kerry

Kerry Burrows

Job Title: Head Housekeeper Joined: 2012

Hi, my name is Kerry, and I have worked as a Housekeeper, Laundry Supervisor and, presently, I am the Head Housekeeper. I have gained a vast amount of knowledge and experience during my time at Forest Care Home.


My team and I always ensure that our home areas are kept to a high standard of cleanliness so that residents can live in a safe and beautiful environment. We have all built a good relationship with residents and their families, allowing us to feel that we are all part of an even bigger family.

Raghy

Raghy Haridas

Job Title: Registered Nurse Joined: 2021

Hi, my name is Raghy, I started my role as a nurse with Forest Care in mid-June 2021.


I have been a registered nurse for 9 years in total, I am very passionate about my job as a nurse and always provide excellent care for my residents.

Bindhu

Bindhu Promod

Job Title: Staff nurse Joined: 2021

Hi, My name is Bindhu and I am an experienced General Nurse. I have been working as a nurse since June 2021 at the forest care Centre


I started to work as a nurse in England in 2004. I worked in hospitals and various nursing homes across England and also worked in a management role for a couple of years in 2010. Nursing is my passion and I love every moment of it.

Debbie

Debbie Harrison

Job Title: Deputy Manager Joined: 2022

Hi, I'm Debbie and I recently joined Barchester. I am a qualified adult nurse with 15 years of experience. My profession started in acute dementia and End of life care. For the last 11 years, I have worked in nursing home settings. I am a very passionate and caring nurse who has the interest of the residents at the heart.

Frequently Asked Questions about Barchester Forest Care Home

What types of Care is Barchester Forest Care Home registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Forest Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Barchester Forest Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Forest Care Home to the centre of Mansfield?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Forest Care Home to verify any information. View our terms and conditions. Barchester Forest Care Home has an Enhanced Service - more info.