Oak Tree Manor

The new home manager is very helpful, and I would recommend this home to anyone.

My brother and I are really happy with the quality of care at Oak Tree Manor. We have noticed positive changes in the recent months with the new management and Mum is clearly thriving, she's very happy and well looked after by a lovely team of carers. The home has always kept us informed of any issues and this is especially reassuring during this Covid period, Mum has been well cared for and kept safe during these difficult times. The staff are friendly and helpful, and their interaction with Mum and the other residents in the home is always caring, helpful and friendly. We really appreciate all that you do for her.

I cannot praise Oak Tree Manor enough for their unconditional love and care to my dad and also us as a family. My dad is happy and content here and the staff go above and beyond. Thank you so much for everything you do for us and Dad.

My mum has been a resident at Oak Tree Manor for over five years. During that time she has been very well looked after by care staff and wellbeing staff who are totally dedicated and provide well needed activities which are essential to the physical and mental well being of all residents. I would like to also mention the domestic and catering staff who also show care and affection to all residents. Everyone is friendly and caring not only to residents but also relatives who really appreciate their time and compassion.

My dad was there for over a year. The staff are very helpful and very caring. They look after the residents very well and are loving. My dad is very happy there and they have great time for the relatives to and make people very welcome. It’s great to know that my dad is well looked after, and my mind is at ease that he is in a lovely family environment.

Absolutely amazing, contact recently with loved ones during the current Covid 19 pandemic has been amazing. Staff have gone above and beyond to ensure loved ones are kept updated with video calls and letters. The staff have been so considerate and consistent throughout this hard time. Well done to everyone for making these hard times easier.

Having been ill at ease in her first residential home before being admitted to hospital, where after a week or two she became agitated, she quickly settled here. Staff are very helpful and friendly towards her and although her dementia is getting a firmer grip, she is content and generally in good form. This home, her home, has a very happy ambience.

My granda is in the home and loves it. The staff work very hard and look after him very well. He is very happy there. I highly recommend this home.

My great aunt lives in Oak Tree manor. She is always happy and is looked after very well. My mum loves going to visit as she's always smiling.

The activities she loves and there is something on every day. Top notch care she is very happy in Dunmurry.

At the time this home was under very intense negative publicity. Our mother was needing nursing care. We had viewed a number of homes and Dunmurry Manor has appealed to us as a purpose-built dementia unit situated to Mums needs. However, it was with some trepidation on our part she was admitted to the home at the end of June. She was only there for five and a half weeks and we can only say she was looked after very professionally and carefully. We know we made the right choice.

My mother has been a resident in Dunmurry Manor from January 2018 and is very content. I am extremely happy and satisfied with the care my mother receives. The staff are all very friendly and very attentive to the needs of not just my mother but all the residents.

The only problem is the laundry service where mum received other peoples clothes with label and names on them. She has also lost clothes.

The home is bright and cheery in appearance. There is a café area with three tables that you can take loved ones to make tea/coffee. This means the resident feels they have gone to a café without leaving the building. There are several nooks to sit quietly with loved ones without always sitting in a bedroom. Although the home has had difficulties recruiting and keeping staff I feel this is a reflection on the difficult nature of the type of work rather than the home itself. The staff are caring and often go the extra mile for their patients. For patients that are not bedbound there are activities.

I find the staff very friendly and easy to approach the home is also homely warm clean and tidy I would recommend to anyone.

Very pleased with the overall standards of the home. Father has settled in very well. Staff are very friendly and welcoming. I would recommend this home.

The home treats everyone with dignity and the care is excellent. Nurses and care staff are professional but they treat residents with tender loving care.

An excellent Care Home.

Having experienced a less than satisfactory care home prior to moving my grandmother to Dunmurray Manor, I cannot praise this place highly enough. Nowhere else would you get such dedicated, kind, caring and genuinely interested staff. They are second to none.

The home itself is airy and spacious with gorgeous gardens and private en-suite rooms where residents can bring personal items from home to personalise.

There are 2 or 3 separate dining areas and there are always activities happening - it is a world apart from any of my previous experiences of care homes.

We initially moved my grandmother here pending availability of a care home nearer home, but having witnessed first hand the care she receives and how quickly she has settled in, we won't be moving her.

Highly recommended.