Bradley Manor Reviews (10)
Over all time Bradley Manor has 10 reviews.
Review from Michelle H (Daughter of Resident) published on 10 June 2020
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was transferred to Bradley Manor after surviving Covid-19 and I must say that even though we haven't been able to visit that the communication from the nursing staff and manager have been both compassionate and comforting. It is obvious that this home is well run with strong leadership. It is
a purpose-built facility to help and support people who may be frightened or confused. But after talking to my mum she appeared very happy with her care. Thank you Bradley Manor for helping my family through this terrible crisis. The manager went out of her way to help reassure us.
Reply from Karen Fleming, HR / Business Manager at Bradley Manor
Michelle, we are delighted to receive this positive review, thank you for taking the time to do this. We wish your mum many happy years in Bradley Manor.
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Review from P MG (Daughter of Resident) published on 22 May 2017
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum's cousin from Australia visited my mum on a Sunday in April 2017. She had seen BM online but was very pleased to see it for real. We both saw that BM was spotless and that my mum was happy and well cared for. There was entertainment on that afternoon and all residents were having a great time
and there were plenty of staff about.
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Review from H M (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Family are happy with Bradley Manor. Room for improvement with regards to cleanliness.
Family take home laundry, clean clothes put into the laundry unnecessarily - keeps happening even after countless requests for this not to happen. Bed linen could be changed more often.
Reply from Karen Fleming, HR / Business Manager at Bradley Manor
Thank you so much for your feedback, I have noted your concerns and will pass these to the Home Manager and the Unit Manager. We will discuss findings with you when investigated. Thank you again for the feedback, we are glad you are happy with Bradley Manor and will improve on the issues you stated.
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Review from Belinda L (Daughter of Resident) published on 23 March 2017
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum went into Bradley Manor as an emergency admission just after the home opened. We knew nothing about Bradley Manor at that stage, but it has turned out to be brilliant and she is now a permanent resident. The staff are all very kind and patient and the facilities are excellent. There is always
lots going on and Mum is as happy as she is able to be. Though her mood can be volatile with the dementia, the staff are great at noticing the non-verbal early warning signs before a meltdown and intervening to distract her.
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Review from Kathryn D (Granddaughter of Resident) published on 20 March 2017
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My grandfather stayed at Bradley Manor for 6 months and the whole family was delighted with the care that he received. I have never met more caring and kind people than the staff in Bradley manor. They were so professional and attentive to my grandfather and also went out of their way to make life easier
for my granny during her visits to see him. My grandfather's room was clean and homely and allowed the family to visit him in comfortable surroundings with some privacy. Thank you so much for everything that you did for my grandfather, it has meant so much to us all.
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Review from Damian M (Son of Resident) published on 18 March 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother arrived at Bradley manor on the 11/12/2015 in a very confused state due to dementia and since the moment she arrived she has being looked after to a very high standard from the staff to the cleaners and every one in Bradley Manor our family have never had any reason to complain as the standard
of care is excellent.
Reply from Karen Fleming, HR at Bradley Manor
We are delighted that your Mum is doing so well, we love caring for her.
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Review from Roisin W (Daughter of Resident) published on 18 March 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care home is absolutely amazing, the work the staff do with the people in it is amazing. Their attitude to there residents is out of this world,this place is spotless clean, well maintained and looked after. The care they have given to my father is no1 care. I would recommend this home to anyone
that I new that was looking a great place. This is definitely the place to be. It has a great security system and the activities that are done to keep residents occupied are amazing.
Reply from Karen Fleming, HR at Bradley Manor
Thanks so much for the kind review.
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Review from Jennifer R (Daughter of Resident) published on 18 March 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been at Bradley Manor since November and over this period the staff have went over and beyond to give the best care possible during a difficult time. Not only have they been supportive for my mother but they also provided support for me. I had looked at other homes but this was second
to none. It is definitely somewhere that I would recommend.
Reply from Karen Fleming, HR at Bradley Manor
Jennifer thank you for such a positive feedback we are delighted that your Mum has settled as part of the Bradley Manor "family".
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Review from Florence H (Daughter of Resident) published on 18 March 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has chronic kidney disease and is 84 years old. She does not want dialysis and is content with this decision. After a brief hospital stay in January she spent 3 weeks at Bradley Manor. It was during this time that we realised that she would be needing full time care moving forward. She returned
to her home for a week then entered Bradley Manor's Nursing and Dementia section as she has early onset dementia as well. During the whole process of application and admission the staff assisted in every way possible, making what could have been a traumatic experience, the most pleasant and smooth. My mother is a happy, outgoing independent woman and the staff cater to her personality perfectly. They are warm, considerate and caring. We spend a lot of time visiting as we live in Canada and have to return home for a while. We see how other residents are treated with the same individual care and will leave with mixed feelings but confident that my mother is in the best place possible. XX
Reply from Karen Fleming, HR at Bradley Manor
Many thanks for your positive feedback, we strive to deliver the highest level of care and we will be in contact with you frequently when you decide to go back to Canada.
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Review from Karen R (Daughter of Resident) published on 17 March 2016
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my father receives here is great as he is bed bound the staff are friendly and very welcoming to me my family and especially my mother who visits my father every day. The home is beautiful and spotless, a canteen to make tea and sit with family, excellent.
Reply from Karen Fleming, HR at Bradley Manor
We are so glad that your Dad is happy in Bradley Manor thank you for your review.
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