Wickmeads

Always has a smile for everyone and asks how are they?

We highly recommend!

We were lucky to get two adjoining rooms for 2 weeks respite care for our parents (frail Dad, Mum with mild Dementia). Worth every penny, always plenty of lovely staff bar 1 weekend evening where staff were prioritising residents not tidying plates, cups etc. It was a relief to know they were having 3 meals and their medication and where safe in the heatwave. It was easy to book in our foot care lady and seniors physio and staff were brilliant at helping Dad with daily physio inbetween. Lovely activities that Dad refused to engage with so he said was bored! But he enjoyed the food, especially cooked breakfast. It was lovely to have them close for 2 weeks and be able to visit more often (they live 1.5 hours away normally) for delicious coffee, sit in the garden or take them out for trips without wearing ourselves out with their shopping, cleaning, cooking etc. It also gave our older sister a much needed break. Nothing was too much trouble, newspapers organised, signed into local GP etc.

Everything has been excellent from the moment we went through the doors.

Over the last 3 months my brother has been a resident in Wickmeads we have found the level of care to be excellent. The staff are very caring and friendly and he feels safe and well looked after.

The home has spacious rooms and communal areas with beautiful decor and everything is spotlessly clean.

The surrounding garden areas are a very pleasant place to spend time and are extremely well kept with plenty of seating and shaded areas.

All in all we would highly recommend Wickmeads to anyone looking for a Care Home for their loved one.

The care and support were good. My mother's room was kept very clean, including an ensuite facility. Well managed - the daily activities were well organised and varied. However, we did seem to 'lose' some articles of clothing (+ incontinent pads), not coming back from the laundry.

I cannot speak highly enough of all the staff at Wickmeads. Each resident is cared for in such a way that all their needs, personal to them are understood and taken into account when helping them. Their habits, routines, likes and dislikes are known and taken care of. The carers are kind and patient. The home is always clean and decorated for upcoming events and special dates. Residents are stimulated by lots of different activities and singers, cats, dogs, nursery school children etc which they enjoy greatly. My mother has been at Wickmead's for over three years, and her sister was a resident for five years until her death. I treasure the support and kindness all the staff have given me and my family over the last eight to nine years. Thank you and well done.

Mum has been a resident of Wickmeads since August 2024 after her move from North Wales. She has settled in very well and the team at the home look after her needs very well. Through no fault of the home Mum has suffered with two broken hips so needs a lot of extra care and attention and this is provided in a friendly and respectful manner. They supported her physicality by enabling her to walk using a walking frame which was undfertaken without hesitation and they welcomed her back from hospital each time as soon as was possible. Sometimes Mum can be difficult due to her dementia but the team have an understanding of how her behaviour can change and adjust their support levels accordingly. I would have no hesitation in recommending Wickmeads, it is run in a very professional way across the board. Breakfast, lunch and dinner are very well prepared, nutritious, excellent choices given and dietary needs supported.

Dad moved into Wickmeads in Sept 2024 after loosing his wife of 50 years. He spent 15 months in a comfortable, clean, friendly home where his family were welcomed regularly. The exceptional care came at the end of his life when the staff were so caring and treated him with love and dignity. We are very grateful to all the staff for making his last few days warm, comfortable and loved.

Overall, this is an excellent facility which I would recommend highly.

My Dad is settling into a new way of life. He feels safe and respected. He is adjusting gradually. His independence is encouraged for which he is delighted. There are plenty of activities arranged and he is grateful to everyone for their kindness. Thank you

My mum absolutely loved every moment of her stay. The quality of care was excellent and obvious from day one that wickmeads is a care home that cares. I always believed that when the time came for mum and myself to select a care home it would be a difficult decision. We did do research and visit others BUT from the moment we made contact with Wickmeads it was an easy choice as they are leagues above the others we looked into.

My husband has been at Wickmeads for 18 months now, having moved from a Care Home on the Isle of Wight due to the poor standard of care and environmental issues. I visited several homes in Hampshire and Dorset and after a tiring day, entered Wickmeads and I knew immediately that I had found his home. I left, feeling quite emotional as the welcome, friendly atmosphere and environment was clear to see. They understand his needs and respect his dignity. I can't find the words that express the gratitude I feel. The staff have given him a chance of life again, having been on a downward spiral prior to his move the staff are amazing. They have reassured me as his wife during my move to be near him and I'm now able to visit regularly with the dog who gives him so much comfort. They tell me they can regularly hear him singing from his room and I think that says it all. Thank you Wickmeads.

My mum is treated beautifully by all the staff at Wickmeads and personally I feel like a friend to them. The food is supreme, so much choice and the activities are numerous. I visit about 3 times a week and I look forward to my visits immensely. There is a warm and friendly atmosphere from the minute I walk through the doors.

There were well planned breakout areas and the lovely garden. Wickmeads gave our mum, nan an amazing period of respite care to enable her to return home.

My mother arrived as a tired, confused and and unwell lady - but due to the care and attention etc the wonderful team at Wickmeads she is now very happy, eating well and is proud to call it her home; and it looking forward to meeting her new neighbours and joining in with activities. She loves the food - saying is just like a 5 * hotel! So thank you all, I am delighted she is at Wickmeads, safe, comfortable and respected.

I had heart surgery at Southampton and went to Wickmead for 2 weeks before returning home. I was very impressed by the standard of care and cleanliness, and the genuine warmth of the staff. Family and friends came to visit me and were welcomed by the staff and offered cups of tea. When I returned home, I sent a card saying that I would never forget their smiles, their laughter, their warmth, their concern!

As well as the excellent ongoing care that I see my mother receiving, I am so impressed by the range of outings, entertainment and activities available. My particular thanks to the ever-cheerful carer who regularly goes over and above.

My husband has been at Wickmeads since the summer and is now very secure there. I can not praise the home enough. All the staff are amazing and very caring. The home is light & airy and has recently had a refurbishment of the lounge. Following the budget I was fearing the worse regarding the annual fee increase, but this has been kept to a minimum

I have lived here a year on the 5th of January, it took me a long time to get used to living here, but I am a lot better now. I can go out shopping, and take the bus to the Christ Church. I spend a lot of my time reading, I also have my meals in my room which I go and get. I like helping the staff with the washing up if needed. I do make myself a cup of tea if I'm up early. I shower, wash my hair if needed, and put my damp towels in the trolly.