The Amwell Care Home

55 Asfordby Road, Melton Mowbray LE13 0HN
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9.9 81 Reviews
  • The Amwell Care Home, Melton Mowbray
The Amwell is a private, luxury care home surrounded by beautiful, mature gardens and a woodland backdrop.

The care home's approach is about more than meeting the care needs of residents, it’s about looking after their overall well-being.

The home provides a luxury lifestyle that is both enriching and rewarding. Staff are here to help people live an independent life with as much or as little support as they wish.

It offers luxury en-suite rooms, an on-site chef, fine dining, a cinema room, residents bistro, mini bus, chauffeur-driven car and of course private landscape gardens.
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Care Provided by The Amwell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1450
  • Self-Funded Residential Dementia Care: £1350 – £1450
  • RESPITE Self-Funded Residential Care: £1350 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1450

We are currently offering three weeks for the price of 2 for respite. We are able to take respite admissions for private clients for £2700 for three weeks. Please contact Richard at any time over the weekend if you need urgent support.

These prices are only a guideline, please contact The Amwell Care Home to find out the exact price for your requirements.

Contact The Amwell Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Amwell Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Aarti Popat (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (88)
  • Single Rooms with Ensuite Wet Room (88)

The Amwell Care Home Reviews (81)

9.9

The Amwell Care Home has a Review Score of 9.9 (9.934) out of 10, based on 33 reviews in the last 2 years.
Over all time The Amwell Care Home has 81 reviews.

Overall Experience
  • 70
  • 6
  • 0
  • 2
  • 3
Date Published
  • 81
  • 2
  • 7
  • 33
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Reviewer Connection to The Amwell Care Home
  • 30
  • 12
  • 11
  • 5
  • 4
  • 3
  • 3
  • 2
  • 1
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  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 81, showing 21-40
Review from Rachel R (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Dad received between mid-December and early March was absolutely perfect. The team maintained my Dad's dignity until the day he died and treated him as a friend rather than a patient/resident. When visiting Dad, my Mum and I always felt welcome and during the last two weeks of his life,
they made us feel like part of their family. We have already recommended this care home to our friends and family and would strongly recommend it to others too. Thank you.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your review! This is very kind. I will pass to our team they will really appreciate your kind words!
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Review from L M (Friend of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a warm and friendly welcome at reception. All the staff are kind and caring of visitors and residents. Activities are above and beyond expectations. Lots of things to do in a great atmosphere for both visitors and residents. Really is a lovely place.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review. This really means alot and will be shared with our team! Thank you.
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Review from L S (Friend of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warm, welcoming, and caring staff. The staff interact with residents and there are plenty of options for residents to get involved in different activities. The feel of Amwell is very warm and homely. My friend's father settled easily and was very content.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review. This is very much appreciated and will be shared with our team!
Thank you.
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Review from S O (Friend of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff genuinely care about their residents, treating them with compassion and allowing residents dignity and comfort and treating families with understanding and kindness at what is a difficult time.
Reply from Jack Titterton, Home Care Manager at The Amwell Care Home
Thank you for the review, it really means a lot! We will share this with our team. Thank you!
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Review from Diana S (Daughter of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with my mother’s care at the Amwell. I spent 2 weeks at my mother’s side there, as she is bed-bound and is very weak since she broke her hip, and the senior and junior staff have been helpful kind and very accommodating to my mother’s needs which are plentiful at this moment.
The staff have shown concern and care for her welfare and the management are extremely prepared to help sort out any future problems arising, as I live overseas.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you Diana! It is our pleasure to support Mum and great to spend time with you too. Thank you for your kind review, your words really do go a long way!
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Review from Claire B (Friend of Resident) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On arrival at Amwell to visit my friend, I am always greeted with warmth and a friendly face. I see this replicated throughout the home, and I feel reassured that my friend is in good hands. I've heard about the amazing activities and can see many happy, smiles from the other residents.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review! We will share it with our team!
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Review from Helen C (Friend of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the Amwell as a friend of one of the residents. I thought the facilities and staff were excellent, and everywhere I saw was very clean. The staff treated the residents with dignity and friendliness.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review! We appreciate this and will share it with the team!
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Review from O M (Granddaughter of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely and welcoming staff. All knew my grandad well and were able to provide him with the best care. Thank you to everyone at The Amwell Care Home for the care you provided and for the support given to my family during my grandad's time with you.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review! It was our pleasure to support Grandad. Your words go along way- thank you so much!
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Review from L M (Daughter of Resident) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with The Amwell from the very beginning when I asked for more information via their website. Some care homes never got back to me but the Amwell rang me back the same day with plenty of information that I needed with a follow-up email including their brochure. It was lovely to receive
a phone call the next day to see if I had any questions no matter how big or small.
We attended a tour and soon got to realise the Amwell stood out from a few care homes I’d visited whilst looking for the best one to suit Dad's needs and personality.
Feeling nervous when we arrived we were soon made to feel so welcome the moment we headed to Reception. Was welcoming and made us feel comfortable straight away.
Amazing care home from the very beginning and chose for our father to move in where he is very happy. Our family and friends love visiting Dad and it’s wonderful to hear they are happy with his new surroundings.
Staff always helpful and a pleasure to chat with.
Reply from Jack Titterton, Home Care Manager at The Amwell Care Home
Thank you for your review. The words are lovely and really embody what we aim for. Thank you!
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Review from Chebourn M (Regular Volunteer) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a teacher and volunteer regularly at The Amwell. Through my experience, The Amwell Care home is a welcoming and inviting care home with a great atmosphere. When I walk in it always appears fresh and clean and smells delightful. All the Amwell staff are polite and go out of their way to make you
feel welcome. The residents seem extremely happy and busy. The activities team go above and beyond to make the days enjoyable.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you so much! We appreciate and are grateful for all of your support!
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Review from N K (Granddaughter of Resident) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to express my gratitude for the care and patience shown by the staff at The Amwell. From the minute you walk through the door, it feels more like a hotel than a care home. Nan went there temporarily in 2022 and then permanently in 2023. She is very happy there and it’s lovely to visit
her. The weekly hairdresser is also lovely to keep up her old habits. There’s always an activity/outing going on so she can get involved and to keep her entertained. Thanks again all, keep up the amazing work.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review! It is our pleasure! I will ensure this review is passed on to our team. Thank you again.
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Review from Julie H (Daughter of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Amwell Care Home since October of last year and I would not put her in anywhere else as the care and love she gets from the staff is brilliant and she is very settled there. Well done team Amwell. Keep up the good work.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your kind review. Its means so much!
I will ensure this is passed onto our team.
Thank you again, our pleasure!
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Review from J F (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my initial enquiry on the telephone, I felt confident in choosing The Amwell Care Home for my loved one. The minute I walked into the building, I was welcomed by the lovely front-of-house lady. She empathised with my circumstances and the difficult choice I had to make. She had a good knowledge
of the care home when I had my tour. Now settled in the home, the care is good, needs met and staff know my loved one well. The entertainment team are outstanding.
Reply from Jack Titterton, Home care Manager at The Amwell Care Home
Thank you for your review, this is really appreciated. It is our pleasure to have supported you and your family here at The Amwell. We will share your feedback with the team. Kindest regards.
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Review from K S (Daughter of Resident) published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first enquiry about respite care for my parents, I found Amwell staff extremely responsive and helpful. I was very impressed with the ambience of The Amwell Care Home when I visited and the staff who visited my parents at our home to assess them for the planned respite could not have been more
detailed in their enquiries informative or reassuring. When I took my parents to The Amwell I was very impressed with their preparation for my parent's visit and they could not have been more welcoming. When I left I felt very confident my parents would be well cared for. I love the relaxed and comfortable arrangement at The Amwell. My impression is that it is very well run by management and caring and attentive staff. Food was excellent and efforts to engage with service users and provide entertainment highly commended. I enjoyed my visits to see my parents and am very grateful for the rest they gave me.
Reply from Kelly Walker, Regional Director at The Amwell Care Home
Thank you so much for your kind review. We really appreciate the feedback and will ensure all the staff receive this. We are so delighted to hear of your parents stay and we hope they continue to…read more
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Review from D M (Wife of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff and carers at The Amwell Care Home are thoughtful and kind and as you can see by the ratings I have chosen that is true.
Reply from Kelly Walker, Regional Director at The Amwell Care Home
Thank you for your kind review - the staff will really appreciate it. We hope your loved one will continue to enjoy Amwell.
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Review from D G (Son of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is a new resident at The Amwell Care Home. We looked at all care homes in the area and thought The Amwell Care Home was significantly better than all others. Our experience so far bears this out. The staff are kind, considerate, patient and thoughtful, seeking ways to make life as good as
possible for those in their care. The party to celebrate the coronation was delightful and brought great pleasure to residents and families.
Reply from Kelly Walker, Regional Director at The Amwell Care Home
Thank you so much for your kind review. I am so pleased to hear you and your loved one enjoyed the celebrations. The staff will be delighted you took the time out to review the service.
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Review from D S (Wife of Resident) published on 13 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
There is always a friendly and cheerful welcome from reception when visiting. Unable, physically, to do anything for himself, my husband is kept in a clean and comfortable condition. He is treated with kindness and respect. Unfortunately, his physical condition means it is not possible for him to use
the facilities and the activities on offer.
Reply from Kelly Walker, Regional Director at The Amwell Care Home
Thank you so much for your review. I am delighted to hear that your loved one continues to enjoy The Amwell. The staff will be so happy to hear of your experience. Again we appreciate your support.
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Review from E N (Friend of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff, lovely and friendly.
Reply from Kelly Walker, Regional Director at The Amwell Care Home
Thank you so much for your kind feedback and review. We will share this with the team at The Amwell as they appreciate all feedback. We hope you continue to find the service of a high standard.
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Review from Susan F (Sister-in-law of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has now been in The Amwell Care Home for one year. We are delighted with her care and improvement in her physical health. I am always made welcome, especially bu the lady on reception.
My sister-in-law seems happy and is enjoying the company of other residents and staff. The home is
always clean and warm and there is always a good range of food available. She enjoys the activities and having her hair done regularly.
Reply from Kelly Walker, Regional Director at The Amwell Care Home
Thank you so much for your kind words and lovely review. We will ensure this is shared with all staff including the reception team. It is so nice to hear that your loved one is enjoying the wider…read more
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Review from Alan F (Brother of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the care home very good and I know my sister enjoys being here. The staff are very helpful and polite and nothing is too much trouble. The maintenance and upkeep is excellent, not even a light bulb is out. All in all, this is an excellent care home and I would recommend it to anyone.
Reply from Catherine Tanner, Home Manager at The Amwell Care Home
Thank you for your kind words. It is hugely appreciated.
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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for The Amwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.934 for The Amwell Care Home is calculated as follows: ( (354 Excellents x 5) + (25 Goods x 4) ) ÷ 379 Ratings = 4.934
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Amwell Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2025

Overall Inadequate

  • Caring Good
  • Effective Inadequate
  • Responsive Good
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 13 Oct 2025

We are welcoming new residents to The Amwell and look forward to discussing your individual care needs

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Awards / Recognitions (0)

Meet the Team (8)

Aarti

Aarti Popat

Job Title: Home Manager Joined: 2025

Aarti is the dedicated home manager of The Amwell.

Philip

Philip Stubbs

Job Title: Maintenance Manager Joined: 2024

Phil joined the team in 2024 with many years of experience in maintenance. He is an integral part of team.

Richard

Richard Pearson

Job Title: Interior Decorater Joined: 2022

Richard is a dedicated member of the Amwell providing high-quality painting and decorating services in a sensitive and respectful manner, ensuring the well-being of residents at all times.

Diane

Diane Turner-Norris

Job Title: Activities Manager Joined: 2021

Diane manages a team of Activity Leaders and is responsible for planning, organising, and overseeing various activities and events, ensuring they are safe and enjoyable for all residents.

Elle

Elle Price

Job Title: Unit Manager Joined: 2025

Elle has joined the team in 2025 as a Unit Manager and is responsible for the day-to-day operations, ensuring residents receive safe and high-quality care whilst managing staff.

Aaliyah

Aaliyah Johnson

Job Title: Senior Care Assistant Joined: 2025

Aaliyah joined the team as Senior Care assistant. She offers essential support to the residents in various aspects of their everyday activities.

Godfred

Godfred Addico

Job Title: Senior Care Assistant Joined: 2023

Fred is a Senior Care assistant who offers essential support to the residents in various aspects of their everyday activities.

Chantelle

Chantelle Watts

Job Title: Head Housekeeper

Chantelle is the Head Housekeeper and oversees daily management of her team ensuring a smooth operation of the Amwell.

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