The Amwell Care Home, Melton Mowbray, Leicestershire
The Amwell Care Home, Melton Mowbray, Leicestershire
The Amwell Care Home, Melton Mowbray, Leicestershire

The Amwell is a private, luxury care home surrounded by beautiful, mature gardens and a woodland backdrop.

The care home's approach is about more than meeting the care needs of residents, it’s about looking after their overall well-being.

The home provides a luxury lifestyle that is both enriching and rewarding. Staff are here to help people live an independent life with as much or as little support as they wish.

It offers luxury en-suite rooms, an on-site chef, fine dining, a cinema room, residents bistro, mini bus, chauffeur-driven car and of course private landscape gardens.

Owner: Melton Care Ltd

Person in charge: Tracy Heyes (Manager)

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 88 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Epilepsy • Hearing Impairment • Neuropathic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 88

Rooms with ensuite WC: 88

Facilities & Services: Palliative Care • Day Care • Respite Care • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Amwell Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 The Amwell Care Home has a Review Score of 9.4 (9.371)

The Review Score of 9.4 (maximum of 10) for The Amwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for The Amwell Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.916 for The Amwell Care Home is calculated as follows: ( (88 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.455 Points relating to the number of positive Reviews for The Amwell Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 8 Reviews ÷ 17.6 Target = 0.455

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Amwell Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Amwell Care Home

  • Daughter of Resident/Service User
    5
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

My mother came to the home in July of this year and it has been amazing to watch her settle and develop a routine outside of her sitting in her flat. Mom is so independent, so strong and untrusting and is a different woman today than she was in July. The staff are so good with her and the relationships she has formed is a comfort to me.

I was mom's sole carer for over 17 years and I can finally relax knowing she is safe, warm, well feed and happy and I can visit her as a daughter. The home is bright, modern, clean and spacious. The staff are caring, approachable and love their jobs. A wonderful care home.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother had to go into the Amwell while I was on holiday. All staff are excellent. My mother does not want to come home she is thinks it is her home.
The home is like a 5-star hotel. You name it, it has it and more. More care homes should be built with the Amwell in mind.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife has been at The Amwell Care Home for two weeks and my daughter and I have noticed a difference in her attitude. She looks more relaxed. This I believe is due to her not being in bed all day and the support and attention she is receiving from the staff. On a personal statement, it is so pleasing to sit in pleasant surroundings that are fresh and clean looking.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We moved my dad to be nearer to us. The Amwell Care Home staff have all been great with his move from another home. He seems to be settling well and staff are friendly. He had not had a bath/shower for over two years with his other care home. The Amwell Care Home have gone above and beyond to make sure he can have baths again and he loves having a bath. I couldn't speak more highly of the staff at The Amwell Care Home.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has just had a long weekend respite stay at the Amwell Care Home. From her initial guided tour to the managers detailed home visit to establish her needs and requirements, to her booking into her room and meeting the staff and her stay incorporating activities, hair salon and nail appointment. General good all around care catering for her dementia needs made her stay enjoyable, and also reassuring for me and my family. Well done to all at Amwell and my mother will undoubtedly enjoy another respite stay again.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Under the calm, professional, supportive, caring and helpful leadership at this beautiful new care home, The Amwell in Melton Mowbray are developing a very strong, kind, friendly, caring, and supportive team who are delivering excellent, dignified care . They took great care to listen to Mum's wishes and requests when putting together her care plan. My mum spent the last six weeks of her life here in a beautiful room. The team at the Amwell were kind, caring, helpful and very supportive of Mums needs and care. Mum's death was peaceful, very dignified and pain-free. We as a family felt totally supported with staff showing great empathy and understanding of our situation.
The Amwell has very dedicated care, and support staff, and some have very special qualities in the way they deliver their care and interaction with the residents. We as a family wish the Amwell every success for the future and would highly recommend it to other people in need of nursing, residential or dementia care.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mum moved into The Amwell Care Home in the middle of March we as a family have been very impressed with the facilities and all the staff. Every time we visit we are greeted warmly by all the staff and offered drinks and refreshments. Mum has settled really well and is extremely well cared for and treated with dignity.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I recently had his first respite care at the newly opened Amwell care home in Melton Mowbry whilst I visited family. My care was excellent in every way and my wife and I were both reassured and relieved. We tend to do this on a regular 3-4 week basis.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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