Search...

The Amwell Care Home

55 Asfordby Road, Melton Mowbray, Leicestershire LE13 0HN
The Amwell Care Home Logo
Jobs
The Amwell Care Home logo
The management were very professional and helped at all stages of his admission and stayG S(Daughter of Resident/Service User)
The Amwell Care Home, Melton Mowbray
We could not be more grateful for the outstanding care and kindness shown to mum during her timeJane M(Daughter of Resident/Service User)
The Amwell Care Home, Melton Mowbray
Everywhere is lovely and clean my mum's cousin has a lovely room and seems to be happy thereC D(Friend of Resident/Service User)
The Amwell Care Home, Melton Mowbray

The Amwell is a luxury care home offering all-inclusive living, set within beautifully maintained, mature gardens that provide a peaceful retreat overlooking a river. Despite its natural surroundings, the home enjoys a prime location close to town, with convenient access to local amenities.

The Amwell features luxury en-suite rooms, an on-site chef, a cinema room, gym, residents’ bistro, chauffeur-driven car and stunning landscaped gardens, creating a refined and welcoming place to...  

Care Provided by The Amwell Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200
Residential Dementia CareFrom £1,200From £1,200

The Amwell offers luxury, all-inclusive living which includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing and access to Wi-Fi.

*Exclusive Limited-Time Offer! Enjoy premium Residential & Dementia Care at a special reduced rate of £1200 per week. Available for permanent, self-funding residents only, with a strictly limited number of rooms – Enquire today... When It’s Gone, It’s Gone! *T&C's apply. Subject to availability. All admissions are subject to an assessment.

Contact The Amwell Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Aarti Popat (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (88)

The Amwell Care Home Reviews (87)

Submit a Review
9.5

The Amwell Care Home has a Review Score of 9.5 (9.484) out of 10, based on 14 reviews in the last 2 years. Over all time The Amwell Care Home has 87 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Amwell Care Home
Loading...
Showing 87 reviews matching selected criteria
Review from R S (Daughter of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience

My dad has been welcomed to The Amwell and feels very happy, comfortable and cared for in his new home. The staff have all been exceptionally supportive throughout the process and we highly recommend The Amwell as a care home. Dad particularly likes the food and the opportunities to go out.

Reply from Aarti Popat, Home care Manager at The Amwell Care Home

Thank you for taking the time to share your experience. We are delighted to hear that your dad has settled so well into life at The Amwell and is feeling happy, comfortable, and cared for. It is wonderful to know that our team has been able to support both your dad and your family throughout the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie S (Daughter of Resident) published on 28 July 2026 Submitted via Website
Overall Experience
When my father decided to go to Amwell in May 2026 he really only needed help with domestics, such cooking, cleaning etc but his health deteriorated quickly to the point of needing end of life care.
Our initial interview was excellent, professional and informative. we were impressed with the daily activities planned.
Dad's room was clean and tidy. Staff were accommodating moving furniture and putting up pictures. Dad felt happy and well cared for.
As a care home we would recommend, providing good care and facilities. The staff, though sometimes under pressure were absolutely delightful, patient and caring, giving time.
We did feel improvements could be made in the area of 'end of life care'. It would have been beneficial, for us as relatives and the staff to have one person on each shift overseeing the care of those at end of life. Communication was protracted on occasion and staff were sometimes unaware of Dad's situation.

Senior management was excellent, hands on when needed.

Reply from Aarti Popat, Home care Manager at The Amwell Care Home
Thank you for taking the time to leave such a thoughtful review and for recommending The Amwell.

Your kind comments about our team's patience, compassion, and dedication mean a great deal. Caring for residents and supporting their families during significant life changes is a responsibility we...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda H (Daughter of Resident) published on 26 March 2026 Submitted via Website
Overall Experience

My dad was at the Amwell for 17 months . I can not fault the care he received. All the staff were caring and friendly even when he became quite challenging with his dementia. From reception staff to cleaning staff everybody was welcoming and always took time to talk to us. The Amwell has a truly dedicated team that care about your loved ones.

Reply from Kathy Fuller, Reception at The Amwell Care Home

Hi Amanda, thank you for your kind words. Your Dad was a pleasure to support, and is greatly missed at The Amwell.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara H (Daughter-in-law of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

Excellent care given to my father in law during 5 1/2 months he was at Amwell. The staff are all wonderful.

Reply from Aarti Popat, Home care Manager at The Amwell Care Home
Thank you very much for taking the time to leave this lovely review. We are so pleased to hear that your father-in-law received excellent care during his five and a half months with us.

Our team is dedicated to providing a warm, supportive and compassionate environment for every resident, and it...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David H (Son of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

My father moved into Amwell last summer, as he was finding it increasingly difficult to look after himself in his own home. He loved it! The food, and especially the staff, who were kind, smiling and helpful at all times. When his health deteriorated, the staff continued to show kindness and compassion, even in the most difficult circumstances. I cannot recommend Amwell and its staff highly enough.

Reply from Aarti Popat, Home care Manager at The Amwell Care Home
Thank you so much for taking the time to share your heartfelt feedback. We are truly delighted to hear that your father enjoyed his time at Amwell, and that he felt supported, comfortable, and cared for during his stay with us.

Our team works hard to create a warm, homely environment where every...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C F (Niece of Resident) published on 17 November 2025 Submitted via Website
Overall Experience
I must say how fantastic The Amwell Care Home is, my Auntie is well cared for, supported and treated with dignity by all of The Amwell Team.
From the moment you set foot through the door you are warmly greeted, and have refreshments available there and then, and as you get further into the home you see the pride taken to ensure the home is spotless, and smells incredible. The residents always appear presentable and well looked after, and when I have visited at mealtimes the food always looks and smells delicious, the staff are always courteous and polite and from my experience treat the residents with the upmost dignity and respect, there is a brilliant activities programme each week and I have often seen some excellent musical performances. What more could you hope for those we love dearly?

To summarise, The Amwell is truly fantastic and I have witnessed it go from strength-to-strength over recent months in particular. Thank you to all at the home for your continued hard work!

Reply from Aarti Popat, Home care Manager at The Amwell Care Home

Thank you for your wonderful feedback. We are delighted to hear that your aunt feels well cared for and that you appreciate the efforts of our team. Maintaining a welcoming environment and providing engaging activities is very important to us, and your comments mean a lot. We will share your kind words with the staff. Thank you for your continued support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter C (Son of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

My mother was in The Amwell for three and a half years, and the staff were nothing less than brilliant during that time. Though I have nothing to compare it with, I find it difficult to believe that she would have had any better care elsewhere.

Reply from Aarti Popat, Home care Manager at The Amwell Care Home

Thank you so much for your kind words. It means a great deal to hear that your mother felt so well cared for during her time at The Amwell. Our team is deeply committed to providing compassionate and dignified support, and knowing that it made a difference to your family is truly heartening. Were honoured to have been part of her journey.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet K (Friend of Resident) published on 6 May 2025 Submitted via Postal Card
Overall Experience

Very welcoming. Nice reception area. Staff on reception very welcoming and friendly. Impression when first entering was very pleasant. Car park very small for the size of care home didn't see any staff or the room as person had other visitors so cannot comment, but they seemed very happy.

Reply from Aarti Popat, Home Care Manager at The Amwell Care Home

Thank you so much for your kind review of the facilities at the Amwell and your experience when visiting the home.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
No Rating
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from D M (Son of Resident) published on 25 April 2025 Submitted via Website
Overall Experience
My mother has been at Amwell for 2 years, during this time we have found all the staff kind & caring with her best interests at heart.
Each time we visit we are made welcome & are kept up to date on anything we should be aware of.
We find it reassuring that there is an open door policy so we are able to discuss any concerns we may have.
The home is warm, clean & tidy, the activities team work hard to ensure residents are involved, holding lots of different events to cater for everyone's needs. The mature gardens & patio area, overlooking the river is a relaxing place to sit & also hosts games, gardening & refreshments under the canopy & band stand.

My mother is very settled & happy at Amwell she is well looked after, enjoys her meals & has also made friends with many of the residents, for this we are very grateful.

Reply from Richard Lake, Home care Manager at The Amwell Care Home

Thank you for such a lovely review. The staff at The Amwell always strive to provide compassionate and Person Centred Care and I will ensure I share this with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Grandson of Resident) published on 25 March 2025 Submitted via Website
Overall Experience

Grandma is very happy at the Amwell, she has settled in well and all of her needs are cared for the staff are friendly and caring and activities are very good. The carehome is clean and tidy and overall a nice place for her to be.

Reply from Richard Lake, Home Care Manager at The Amwell Care Home

What a great review, it really helps our hard working team to know they are appreciated, I will ensure that your comments are passed on to them. We will continue to give the very best care possible in our lovely home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B H (Daughter of Resident) published on 25 March 2025 Submitted via Website
Overall Experience

Mum is very content at Amwell The staff are caring and considerate to Mums needs and her wishes .The activities team are excellent and keep the residents busy with a variety of activities .Any concerns we have are dealt with promptly and efficiently by the Manager in an approachable manner. When visiting we the family are also made to feel very welcome everyone is very friendly

Reply from Richard Lake, Home Care Manager at The Amwell Care Home

Thank you for such a lovely review I am extremely proud of what the team have achieved over the last few months. The Amwell prides itself on giving excellent care in a homely and loving environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Emma L (Granddaughter of Resident) published on 25 March 2025 Submitted via Website
Overall Experience

From the moment my Grandma moved in to The Amwell, the staff have made her feel comfortable, safe, and truly at home. Everyone is kind, patient, and genuinely caring.

The facilities are always clean and welcoming, and there are plenty of engaging activities that keep residents happy and involved. My Grandma particularly enjoys the weekly bingo sessions, and it's means lot to us to see happy in a loving environment.

Knowing she is in such good hands gives our family peace of mind. We are so grateful for the incredible team and highly recommend them to anyone looking for quality elderly care.

Thank you for all that you do!

Reply from Richard Lake, Home Care Manager at The Amwell Care Home

It is an honour to look after your lovely Grandma, she is a treasured part of the Amwell community. Staff are so very fond of her and your lovely family

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chan W (Relative of Resident) published on 10 March 2025 Submitted via Website
Overall Experience

My family member had to come to the amwell care home while he got better from a nasty accident,all the staff was brilliant even the housekeepers,they always make time to talk with the residents and make sure they are OK.i would recommend this place to other people.

Reply from Richard Lake, Home care Manager at The Amwell Care Home

Thank you for such a lovely review, we are really proud of The Amwell and delighted that the care your loved one received was at the high standard we always ensure our residents achieve. I am also delighted they have now recovered.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G S (Daughter of Resident) published on 7 October 2024 Submitted via Website
Overall Experience

My dad was extremely well cared for during his respite stay at The Amwell - he was happy and also very interested in the extra events. Not only were his care requirements met efficiently and promptly but the kindness and empathy of the staff was evident. For his family, visits were in a pleasant environment and great to be able to enjoy a coffee with Dad in the Riverside lounge or garden. The management were very professional and helped at all stages of his admission and stay, facilitating extra requests promptly and in a friendly, understanding way. One could not ask for a better welcome... thank you.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you so much for your kind review. We will pass on the comments to the staff that looked after your dad. We really appreciate you taking the time to review Dad's stay. If we can be of service to you in the near future please do not hesitate to contact us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary H (Niece of Resident) published on 12 August 2024 Submitted via Website
Overall Experience

Our aunty has had a new lease of life since coming to The Amwell. Cannot fault service and care. After losing her husband she was low in spirit, and her health was deteriorating. Since coming here her mood has uplifted. She has reunited with old friends and made new ones. Overall we are so pleased she has found a wonderful environment, with staff that look after her.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review of your aunt. We will ensure the staff team accept your kind comments. I am so happy to hear that your aunt is enjoying the services here at The Amwell. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from N A (Resident / Service User) published on 21 June 2024 Submitted via Website
Overall Experience

I would like to say the care home is very welcoming and it is always a pleasure to be greeted by a friendly receptionist. The Amwell is clean, tidy, pleasant and has lovely staff. The receptionist is very kind and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Friend of Resident) published on 16 May 2024 Submitted via Website
Overall Experience

My mum's cousin recently went into Amwell, and I have been to see her twice. She has dementia, and I think that Amwell is amazing the staff are so lovely. Everywhere is lovely and clean my mum's cousin has a lovely room and seems to be happy there. The facilities are great, coffee bar etc. A wonderful place; it's safe, and the residents all seem to be happy. Well done, Amwell.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you kindly for your review. I am so pleased to hear how well your cousin has settled in. This must be comforting for you as a family. The staff always welcome feedback so we will ensure this is given. Thank you once again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Lynn B (Daughter of Resident) published on 9 May 2024 Submitted via Website
Overall Experience

Father in great distress. All the staff were wonderful. Caring, helpful and doing far more than they had to. Couldn't ask for better loving care. They maintained Dad's dignity and always treated him with respect.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am so sorry to hear your father was in great distress this must have been very difficult for you and your family. I am delighted to hear that The Amwell Care Home are providing care to maintain dignity and respect deserved. I know the staff will welcome the feedback so we will ensure they receive. Once again thank you for taking the time to review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John R (Son of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

Our mother went into The Amwell Care Home for six weeks until she passed away. The care she received was amazing, the staff were fantastic during a very difficult time, cannot thank the staff enough.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am so sorry to hear of the passing of your dear Mother, our thoughts are with you and your family during this difficult time. We are comforted by the thought we delivered the right care for your Mother during her final weeks, we see this as a privilege to be...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin B (Son of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

My father has been a resident now for two months and in that time the staff have made him feel very welcome and he has settled into the home well. This has given us as a family great peace of mind that he is in great hands and we can see he is being well looked after.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am delighted to hear your Father has settled into The Amwell. The staff always welcome feedback and will be pleased to hear that as a family you have peace of mind. From experience, we know how difficult it is for families and loved ones to settle into new...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 February 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 31 July 2026

We are welcoming new residents to The Amwell and look forward to discussing your individual care needs

News (1) & Events (0)

News
  • 25 Mar 2026

    The team at The Amwell, on Asfordby Road, were determined to give a special send-off to Rosalind, who they said ‘lit up a room with her smile and laughter’. Rosalind,...

Upcoming Events

There are no upcoming events for The Amwell Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Amwell Care Home.

Accreditations

There are no accreditations posted yet for The Amwell Care Home.

Meet the Team (8)

Aarti Popat
Aarti PopatJob Title:Registered Home ManagerJoined: 2025

Aarti is the dedicated Home Manager of The Amwell Care Home. Aarti began her career in the care industry at 18, inspired by her experiences supporting her mum through regular hospital care. Over the years, she has built extensive skills across services for physical disabilities, learning disabilities, and young people.

She has managed a commissioning home for older people and led a complex physical disabilities nursing service, where she successfully improved the CQC rating before moving into a regional management role. Aarti is an incredible leader within the service, and continues to support all those around her to grow The Amwell to its full potential.

Rebecca Fuller
Rebecca FullerJob Title:Deputy ManagerJoined: 2026

Rebecca has over 26 years of experience within the social care sector and comes with a wealth of knowledge. She is an accomplished Learning and Development lead in past roles and takes pride in sharing her knowledge with other team members on a daily basis.

Teresa Pryor
Teresa PryorJob Title:Team LeaderJoined: 2022

Teresa has been with The Amwell for many years and continues to be an incredible asset to the team. Teresa takes pride in her role as team leader, is always there to give a supportive hand to those who need it and sets an incredible standard of care within the home.

Darryl Mould
Darryl MouldJob Title:Maintenance ManagerJoined: 2025

Darryl is a pinnacle member of the team, and has over 20 years worth of experience within property maintenance. He is dedicated to ensuring our facilities are of the highest standards for residents around the clock.

Sarah Tonks
Sarah TonksJob Title:Head ChefJoined: 2017

Sarah has worked in catering for over 20 years, mainly as a Chef and Head Chef, but has also managed pubs and cafes. Sarah spent 15 years as a Head Chef in a local hotel, catering for a variety of meal requirements and delivering many Christmas meals, carveries, and wedding receptions. In the last 9 years, Sarah has worked in care home kitchens, and she finds this a very rewarding area of catering and loves the diversity and the interaction with residents and their families.

Chantelle Watts
Chantelle WattsJob Title:Head HousekeeperJoined: 2017

Chantelle is the Head Housekeeper and oversees daily management of her team ensuring a smooth operation of the Amwell.

Kathy Fuller
Kathy FullerJob Title:ReceptionistJoined: 2025

Kathy is the first face you will see when walking into The Amwell and she is delighted to support you with anything you need. Kathy is also our first point of call for new admissions and enjoys helping to plan events within the home.

Richard Pearson
Richard PearsonJob Title:Interior DecoraterJoined: 2022

Richard is a dedicated member of the Amwell, providing high-quality painting and decorating services in a sensitive and respectful manner, ensuring the well-being of residents at all times.

Frequently Asked Questions about The Amwell Care Home

What types of Care is The Amwell Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Amwell Care Home have?

There are 88 Single Rooms.

What are the Facilities & Services at The Amwell Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Amwell Care Home to the centre of Melton Mowbray?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Amwell Care Home to verify any information. View our terms and conditions. The Amwell Care Home has an Enhanced Service -more info.