The Amwell Care Home

55 Asfordby Road, Melton Mowbray LE13 0HN
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9.9 80 Reviews
  • The Amwell Care Home, Melton Mowbray
The Amwell is a private, luxury care home surrounded by beautiful, mature gardens and a woodland backdrop.

The care home's approach is about more than meeting the care needs of residents, it’s about looking after their overall well-being.

The home provides a luxury lifestyle that is both enriching and rewarding. Staff are here to help people live an independent life with as much or as little support as they wish.

It offers luxury en-suite rooms, an on-site chef, fine dining, a cinema room, residents bistro, mini bus, chauffeur-driven car and of course private landscape gardens.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1450
  • Self-Funded Residential Dementia Care: £1250 – £1450
  • RESPITE Self-Funded Residential Care: £1250 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1450

We are currently offering three weeks for the price of 2 for respite. We are able to take respite admissions for private clients for £2700 for three weeks. Please contact Richard at any time over the weekend if you need urgent support.

These prices are only a guideline, please contact The Amwell Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Aarti Popat (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (88)

The Amwell Care Home Reviews (80)

Total of 80, showing 1-20
9.9

The Amwell Care Home has a Review Score of 9.9 (9.943) out of 10, based on 32 reviews in the last 2 years. Over all time The Amwell Care Home has 80 reviews.

Overall Experience

  • 69
  • 6
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Date Published

80
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48

Review from Janet K (Friend of Resident) published on 6 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. Nice reception area. Staff on reception very welcoming and friendly. Impression when first entering was very pleasant. Car park very small for the size of care home didn't see any staff or the room as person had other visitors so cannot comment, but they seemed very happy.

Reply from Aarti Popat, Home Care Manager at The Amwell Care Home

Thank you so much for your kind review of the facilities at the Amwell and your experience when visiting the home.

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Review from D M (Son of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Amwell for 2 years, during this time we have found all the staff kind & caring with her best interests at heart.
Each time we visit we are made welcome & are kept up to date on anything we should be aware of.
We find it reassuring that there is an open door policy so we are
able to discuss any concerns we may have.
The home is warm, clean & tidy, the activities team work hard to ensure residents are involved, holding lots of different events to cater for everyone's needs. The mature gardens & patio area, overlooking the river is a relaxing place to sit & also hosts games, gardening & refreshments under the canopy & band stand.
My mother is very settled & happy at Amwell she is well looked after, enjoys her meals & has also made friends with many of the residents, for this we are very grateful.

Reply from Richard Lake, Home care Manager at The Amwell Care Home

Thank you for such a lovely review. The staff at The Amwell always strive to provide compassionate and Person Centred Care and I will ensure I share this with the team.

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Review from C H (Grandson of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandma is very happy at the Amwell, she has settled in well and all of her needs are cared for the staff are friendly and caring and activities are very good. The carehome is clean and tidy and overall a nice place for her to be.

Reply from Richard Lake, Home Care Manager at The Amwell Care Home

What a great review, it really helps our hard working team to know they are appreciated, I will ensure that your comments are passed on to them. We will continue to give the very best care possible in our lovely home.

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Review from B H (Daughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very content at Amwell The staff are caring and considerate to Mums needs and her wishes .The activities team are excellent and keep the residents busy with a variety of activities .Any concerns we have are dealt with promptly and efficiently by the Manager in an approachable manner. When visiting
we the family are also made to feel very welcome everyone is very friendly

Reply from Richard Lake, Home Care Manager at The Amwell Care Home

Thank you for such a lovely review I am extremely proud of what the team have achieved over the last few months. The Amwell prides itself on giving excellent care in a homely and loving environment.

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Review from Emma L (Granddaughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my Grandma moved in to The Amwell, the staff have made her feel comfortable, safe, and truly at home. Everyone is kind, patient, and genuinely caring.


The facilities are always clean and welcoming, and there are plenty of engaging activities that keep residents happy and involved.

My Grandma particularly enjoys the weekly bingo sessions, and it's means lot to us to see happy in a loving environment.


Knowing she is in such good hands gives our family peace of mind. We are so grateful for the incredible team and highly recommend them to anyone looking for quality elderly care.


Thank you for all that you do!

Reply from Richard Lake, Home Care Manager at The Amwell Care Home

It is an honour to look after your lovely Grandma, she is a treasured part of the Amwell community. Staff are so very fond of her and your lovely family

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Review from Chan W (Relative of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member had to come to the amwell care home while he got better from a nasty accident,all the staff was brilliant even the housekeepers,they always make time to talk with the residents and make sure they are OK.i would recommend this place to other people.

Reply from Richard Lake, Home care Manager at The Amwell Care Home

Thank you for such a lovely review, we are really proud of The Amwell and delighted that the care your loved one received was at the high standard we always ensure our residents achieve. I am also delighted they have now recovered.

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Review from G S (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was extremely well cared for during his respite stay at The Amwell - he was happy and also very interested in the extra events. Not only were his care requirements met efficiently and promptly but the kindness and empathy of the staff was evident. For his family, visits were in a pleasant environment
and great to be able to enjoy a coffee with Dad in the Riverside lounge or garden. The management were very professional and helped at all stages of his admission and stay, facilitating extra requests promptly and in a friendly, understanding way. One could not ask for a better welcome... thank you.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you so much for your kind review. We will pass on the comments to the staff that looked after your dad. We really appreciate you taking the time to review Dad's stay. If we can be of service to you in the near future please do not hesitate to contact us.

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Review from Rosemary H (Niece of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunty has had a new lease of life since coming to The Amwell. Cannot fault service and care. After losing her husband she was low in spirit, and her health was deteriorating. Since coming here her mood has uplifted. She has reunited with old friends and made new ones. Overall we are so pleased she
has found a wonderful environment, with staff that look after her.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review of your aunt. We will ensure the staff team accept your kind comments. I am so happy to hear that your aunt is enjoying the services here at The Amwell. Thank you once again.

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Review from N A (Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say the care home is very welcoming and it is always a pleasure to be greeted by a friendly receptionist. The Amwell is clean, tidy, pleasant and has lovely staff. The receptionist is very kind and helpful.

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Review from C D (Friend of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum's cousin recently went into Amwell, and I have been to see her twice. She has dementia, and I think that Amwell is amazing the staff are so lovely. Everywhere is lovely and clean my mum's cousin has a lovely room and seems to be happy there. The facilities are great, coffee bar etc. A wonderful
place; it's safe, and the residents all seem to be happy. Well done, Amwell.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you kindly for your review. I am so pleased to hear how well your cousin has settled in. This must be comforting for you as a family. The staff always welcome feedback so we will ensure this is given. Thank you once again.

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Review from Lynn B (Daughter of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father in great distress. All the staff were wonderful. Caring, helpful and doing far more than they had to. Couldn't ask for better loving care. They maintained Dad's dignity and always treated him with respect.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am so sorry to hear your father was in great distress this must have been very difficult for you and your family. I am delighted to hear that The Amwell Care Home are providing care to maintain dignity and respect deserved. I know the staff will welcome the feedback so we will ensure they receive. Once again thank you for taking the time to review.

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Review from John R (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother went into The Amwell Care Home for six weeks until she passed away. The care she received was amazing, the staff were fantastic during a very difficult time, cannot thank the staff enough.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am so sorry to hear of the passing of your dear Mother, our thoughts are with you and your family during this difficult time. We are comforted by the thought we delivered the right care for your Mother during her final weeks, we see this as a privilege to be involved. We will ensure the staff receive the feedback given. Once again, thank you for taking the time to submit the review.

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Review from Kevin B (Son of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident now for two months and in that time the staff have made him feel very welcome and he has settled into the home well. This has given us as a family great peace of mind that he is in great hands and we can see he is being well looked after.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am delighted to hear your Father has settled into The Amwell. The staff always welcome feedback and will be pleased to hear that as a family you have peace of mind. From experience, we know how difficult it is for families and loved ones to settle into new environments but hearing your Father is 'well looked after' is a joy to hear. Once again thank you for your review.

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Review from E L (Friend of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I go once a week to visit a neighbor, I'm always treated with respect, have very good staff, and very helpful. Amwell is a beautiful home very well-led. Spotless staff are always interacting with the residents .. residents are always smiling and relaxed.

Reply from Kelly Walker, Regional Director at The Amwell Care Home

Thank you for your kind review. I am so pleased to hear of your experience when visiting the service. We will of course share this review with the staff as they always welcome feedback. I do hope your neighbor continues to enjoy the services provided by the home. Once again thank you for taking the time to write us a review.

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Review from Colin W (Son of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my Mother is beyond expectation. All staff without exception are very kind courteous and friendly whilst providing a warm and safe environment throughout. Professionalism at its best!

Reply from Jack Titterton, Home care Manager at The Amwell Care Home

Wow, thank you! It is a pleasure to support your family here at The Amwell. Thank you.

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Review from Emily R (Friend of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I come here on a regular basis and it's a lovely place, great atmosphere. Always welcomed by the lovely member of staff on the front desk. The staff are friendly and everyone is very well looked after. Would recommend to anyone.

Reply from Jack Titterton, Home care Manager at The Amwell Care Home

Thank you for your kind review! We will share this with our team. Lovely to hear your great comments. It is our pleasure to welcome you into our home!

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Review from Hannah W (Granddaughter of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nanna moved into the care home a month ago now, the positive change in her is incredible. She was very reluctant to move into a care home at all, however today she told me that she is happy here and feels like this is her new home. She’s made friends with other residents. She loves the food and is
eating well again! She enjoys all the wonderful activities and loves getting her hair done.

Reply from Jack Titterton, Home care Manager at The Amwell Care Home

Thank you for your kind review! We will share this with the team! Thank you.

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Review from Lynn C (Daughter of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in The Amwell for about a year now. The care is great and responsive to needs. The staff is lovely and nothing is too much for them. My mother-in-law is very happy there. There are lots of activities available to do from pamper sessions to armchair yoga and use of the gym equipment
under supervision plus lots of other activities. The management is visible within the home and attended my mother-in-law’s 98th birthday celebration within the home. The home has a homely feel and is nicely presented.

Reply from Jack Titterton, Home care Manager at The Amwell Care Home

Thank you for your kind review. We will share this with the team!

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Review from A P (Friend of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited today and absolutely beautiful place, staff amazing, would recommend and want to say thanks.
Residents all look lovely and happy and well-kept. A singer was present during my visit and the residents looked so happy. Go team Amwell.

Reply from Jack Titterton, Home care Manager at The Amwell Care Home

Thank you for your kind review! We will share this with our team!

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Review from Rachel R (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Dad received between mid-December and early March was absolutely perfect. The team maintained my Dad's dignity until the day he died and treated him as a friend rather than a patient/resident. When visiting Dad, my Mum and I always felt welcome and during the last two weeks of his life,
they made us feel like part of their family. We have already recommended this care home to our friends and family and would strongly recommend it to others too. Thank you.

Reply from Jack Titterton, Home care Manager at The Amwell Care Home

Thank you for your review! This is very kind. I will pass to our team they will really appreciate your kind words!

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for The Amwell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for The Amwell Care Home is calculated as follows: ( (346 Excellents x 5) + (21 Goods x 4) ) ÷ 367 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Amwell Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Feb 2025

Overall
Inadequate

  • Caring

    Good

  • Effective

    Inadequate

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 18 Aug 2025

We are welcoming new residents to The Amwell and look forward to discussing your individual care needs

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Awards / Recognitions (0)

Meet the Team (8)

Aarti

Aarti Popat

Job Title: Home Manager

Joined: 2025

Aarti is the dedicated home manager of The Amwell.

Philip

Philip Stubbs

Job Title: Maintenance Manager

Joined: 2024

Phil joined the team in 2024 with many years of experience in maintenance. He is an integral part of team.

Richard

Richard Pearson

Job Title: Interior Decorater

Joined: 2022

Richard is a dedicated member of the Amwell providing high-quality painting and decorating services in a sensitive and respectful manner, ensuring the well-being of residents at all times.

Diane

Diane Turner-Norris

Job Title: Activities Manager

Joined: 2021

Diane manages a team of Activity Leaders and is responsible for planning, organising, and overseeing various activities and events, ensuring they are safe and enjoyable for all residents.

Elle

Elle Price

Job Title: Unit Manager

Joined: 2025

Elle has joined the team in 2025 as a Unit Manager and is responsible for the day-to-day operations, ensuring residents receive safe and high-quality care whilst managing staff.

Aaliyah

Aaliyah Johnson

Job Title: Senior Care Assistant

Joined: 2025

Aaliyah joined the team as Senior Care assistant. She offers essential support to the residents in various aspects of their everyday activities.

Godfred

Godfred Addico

Job Title: Senior Care Assistant

Joined: 2023

Fred is a Senior Care assistant who offers essential support to the residents in various aspects of their everyday activities.

Chantelle

Chantelle Watts

Job Title: Head Housekeeper

Chantelle is the Head Housekeeper and oversees daily management of her team ensuring a smooth operation of the Amwell.

Frequently Asked Questions about The Amwell Care Home

What types of Care is The Amwell Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Amwell Care Home have?

There are 88 Single Rooms.

What are the Facilities & Services at The Amwell Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Amwell Care Home to the centre of Melton Mowbray?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Amwell Care Home to verify any information. View our terms and conditions. The Amwell Care Home has an Enhanced Service - more info.