Vida Grange, Harrogate, North Yorkshire
Vida Grange, Harrogate, North Yorkshire
Vida Grange, Harrogate, North Yorkshire

Vida Grange offers residential and nursing care for people living with dementia, including a dedicated service for younger people under the age of 65.

Divided into eight smaller houses, Vida Grange provides state-of-the-art facilities in a homely environment, specifically designed for people living with dementia. Each house offers its own unique level of specialist care, allowing the Vida team to provide tailored support to each individual. The innovative layouts and accessible gardens and terraces have been designed to reduce anxiety and improve wellbeing.

Vida Grange is the second home to be developed by Vida Healthcare, putting person-centred care at the heart of the home.

Group: Vida Healthcare Ltd

Person in charge: Bernadette Mossman (Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 124 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour

Admission Information: Ages 18+.

Single Rooms: 124

Rooms with ensuite WC: 124

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Directions:

Pannal station is within a ten minute walk from the home, with direct links to Harrogate, Knaresborough, Leeds and York. Local bus services to Harrogate, Otley, Leeds and Bradford also stop outside the home.

Access to the home is via the new roundabout on Princess Royal Way (A61).

Parking:

There is a private onsite car park

Latest Care Quality Commission* Report on Vida Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Vida Grange has a Review Score of 8.9 (8.877)

The Review Score of 8.9 (maximum of 10) for Vida Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Vida Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.595 for Vida Grange is calculated as follows: ( (51 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.595

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.282 Points relating to the number of positive Reviews for Vida Grange is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 24.8 positive Reviews (124 registered maximum number of service users ÷ 5). 7 Reviews ÷ 24.8 Target = 0.282

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Vida Grange?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Vida Grange

  • Daughter of Resident/Service User
    4
  • Niece of Resident/Service User
    1
  • Partner of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Not only do the team at Vida Grange care exceptionally well for my mum but they also care for the wellbeing and support of our whole family. Nothing is ever too much trouble and everyone is so proactive, making us all feel at home.

How likely would you be to recommend Vida Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am very pleased with the way my husband has responded to the approach and overall philosophy of the management and staff of Vida Grange and I wouldn't have him anywhere else. As it is a new home there have been teething problems, but the owners and management have always made themselves available to listen to relatives' concerns and they have responded appropriately. I am confident that they have the will and compassion necessary to provide excellent specialist dementia care as soon as they are able to provide a stable team of staff at all levels. I feel yet, that Vida Grange is a work in progress, but it is making great strides forward.

How likely would you be to recommend Vida Grange? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We've just come home from visiting mum and were once again delighted with the way all of the staff at Vida Grange seem to really manage to keep a smiling and cheery disposition at all times. Even when residents are being uncooperative or depressed the bright outlook of the caring staff seems to raise spirits and produce a friendly welcoming atmosphere.

How likely would you be to recommend Vida Grange? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very professional yet caring home. Centred around the residents who are respected and shown dignity in a safe, clean and bright environment. Communication between the care home and relatives of residents is excellent and encouraged.

Plenty of staff on hand throughout the day who are very much there to make sure residents are cared for and as happy as possible.

How likely would you be to recommend Vida Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Being a new specialist facility Vida Grange has excellent accommodation. Application was dealt with quickly and efficiently. The care is excellent and appropriate for the required needs.

How likely would you be to recommend Vida Grange? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Vida Grange has for 6 months been providing excellent care to my mother - a Parkinson's with dementia sufferer. Mummy came to Vida Grange from hospital after a fall. She has gained over 6kg in weight since then and looks contented, clean, well-cared for and with peachy skin.

Vida Grange made an initial assessment of my mother in hospital and they recommended their smaller, quiet suite of 10 residents which hadn't yet opened. They bent over backwards to put in place a transition arrangement allowing her to leave hospital and settle at Vida Grange.

The care staff are excellent and really do know my mother's needs and preferences. They treat her in a respectful, kind and caring way. They have been pro-active in contacting the visiting local GP and the local Parkinson's nurse team as required. They have also encouraged my mother to stay as mobile as possible following her fall. They have taken her to the dentist and optician. The hairdresser and chiropodist come regularly.

How likely would you be to recommend Vida Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt has only been in Vida Grange 3 weeks but I am very impressed with how well she has settled in and the staff. The staff are great and very caring which is want you want for the ones you love. It's a happy place and I always come away knowing my aunt is well looked after.

How likely would you be to recommend Vida Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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