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Vida Grange

Specialist Dementia Care, Thirkhill Drive, Pannal, Harrogate, North Yorkshire HG3 1FE
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I have been overwhelmed by the standard of care they have provided the love of my life.Julie S(Wife of Resident/Service User)
Vida Grange, Harrogate
I have no hesitation in recommending Vida Grange (or Vida Hall) to anyone looking for dementia careJames(Son of Resident/Service User)
Vida Grange, Harrogate
Could not wish for a nicer home for my sister.Sue T(Sister of Resident/Service User)
Vida Grange, Harrogate

Vida Grange is Vida Healthcare's second home, located in Pannal, Harrogate; a small, historic village with a big community spirit. The care home is a modern, 124-bed home, divided into eight specialist dementia houses. It was developed based on the winning formula at Vida Hall which means you can expect the same outstanding level of care and comfort. In January 2018, Vida Grange was rated ‘Outstanding’ by the Care Quality...  

Care Provided by Vida Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 124 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£2,140 - £2,140£2,352 - £2,355

Vida Healthcare accepts all funding channels. Please contact the homes for more information about our fees.

Contact Vida Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Victoria Edwards (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (124)
  • Single Rooms with ensuite Wet Room (123)

Parking

  • There is a private onsite car park.

Vida Grange Reviews (57)

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9.2

Vida Grange has a Review Score of 9.2 (9.226) out of 10, based on 13 reviews in the last 2 years. Over all time Vida Grange has 57 reviews.

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Showing 57 reviews matching selected criteria
Review from Valerie P (Resident / Service User) published on 10 March 2023 Submitted via Website
Overall Experience

My husband has only been at Vida Grange Care Home since October but the care he is receiving is excellent. The staff are so understanding, kind and gentle. It is very heartwarming to see the way they are with the residents. Nothing is too much trouble from reception, catering, laundry and the carers.

Reply from Jake Hargrave, Marketing Graduate at Vida Grange

Thank you so much for your feedback! I will pass this on to the team at Vida Grange!

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Review from Carol H (Wife of Resident) published on 25 October 2022 Submitted via Website
Overall Experience

I would like to highly recommend Vida Grange as an excellent specialist dementia care home. My husband has been at this facility since May of this year to the present day and I have found all of the staff from reception, maintenance, kitchen, laundry, cleaners, well-being, carers, nurses and administration staff, of a very high standard of caring and professionalism. A big thank you to all of you, for a job well done by each and every one of you.

Reply from Jake Hargrave, Marketing Graduate at Vida Grange

Thank you for your wonderful feedback. I will pass this back to the Vida Grange team!

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Review from D V (Sister of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

The care my brother is receiving from Vida Grange is second to none. The staff who look after my brother are very professional and always take time to make sure that he is comfortable, included and part of the Vida family! He is happy and settled, despite his condition and is always keen to engage with the staff. Their love and support for him and his family, has made both my brother’s and our lives significantly better and I can recommend them as a beacon of excellence in this area. Thank you, Vida!

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you for your lovely review! I will pass this on to the team at Vida Grange.

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Review from Jennifer M (Wife of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

The patience and care shown by the staff is exemplary. They manage to diffuse difficult situations and still keep cheerful. Although my husband is a messy eater etc, he is always clean and tidy. There are activities for the residents most days and team talk, which provides family and friends with information and keeps us updated. If your loved one is very sadly unfortunate enough to require dementia and other care, this is the place for them.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you for your lovely feedback. I will ensure this is passed on to the team at Vida Grange.

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Review from Samantha T (Wife of Resident) published on 17 February 2022 Submitted via Website
Overall Experience

Deciding to place my husband in care has been the worst time and decision of my life, but has been made so much more bearable by everyone at Vida and I am comforted knowing he is receiving the very best care. From the very first day, he has settled in well and the care and support shown to him, and me overwhelms me. Vida Healthcare really are first class dementia care providers.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you for your lovely review. I will ensure the team at Vida Grange see this.

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Review from Heather M (Wife of Resident) published on 16 February 2022 Submitted via Website
Overall Experience

Vida is in a completely different league to all other home's I visited. Smaller units within the home make it more intimate and secure for the residents. The quality of staff training and development of their understanding with regards to dementia is amazing. Also, the staff ratio to residents is much higher than most other homes. Food quality, is also excellent, nothing is skimped in their service. I cannot speak highly enough of Vida.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you so much for your review! I will ensure all departments receive a copy of this!

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Review from Jan M (Daughter of Resident) published on 30 June 2021 Submitted via Website
Overall Experience

Prior to becoming a resident at Vida Grange a year ago, my father had experienced dementia care in 4 other local care facilities in North Yorkshire. None of those facilities came anywhere near the quality of care he is now receiving. Although the restricted visiting during the pandemic has been difficult for him, the staff and the family, I know that since going to Vida Grange, his physical health issues have been closely monitored and improved. The individual caring approach and mental stimulation from regular activities means he also seems much calmer and happier. The communication from the management team and day to day carers is head and shoulders above other care homes we have experienced, both in terms of content and delivery, especially the use of online technology to communicate during the pandemic. I no longer get phone calls advising me of falls or incidents and the relief and reassurance that he is now being cared for properly, as he deserves to be, for me is priceless.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you so much for your feedback! I will pass this on to the whole team at Vida!

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Review from Joan A (Daughter of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

My mother has been a resident in Vida Grange for the last 18 months. She has complex needs and can be very challenging. Despite this, the staff initially managed to improve my mother’s quality of life enormously. Her care needs have now increased and are more complex. They continue to treat her with dignity and care. The senior staff are incredibly skilled and support me too. I don’t believe there is another care home which could meet my mother’s health needs living with advanced dementia.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you so much for your lovely feedback. I will pass your comments to the team!

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Review from Chris WW (Wife of Resident) published on 18 June 2021 Submitted via Website
Overall Experience

My husband is living with Alzheimer's and the last couple of years have been particularly difficult and challenging for the both of us. Thankfully he is now a resident in Waterside at Vida Grange and at last I have total peace of mind in the knowledge that he is receiving the best possible care. All the management and staff who I have been in contact with have been so kind and considerate to the both of us and he seems to be settling in as well as can be expected. Thank you all so much.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you for your kind words, we are so happy you have peace of mind. I will pass your comments to the team.

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Review from Terry A (Wife of Resident) published on 7 June 2021 Submitted via Website
Overall Experience

I can’t speak highly enough of Vida Grange. We couldn’t ask for any better care for my husband. Every member of staff I’ve met or spoken to, have instilled me with confidence that this is the right place for him, despite our long drive.

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Review from Adele W (Daughter of Resident) published on 24 February 2021 Submitted via Website
Overall Experience

My father suffers from Young Onset Dementia and after multiple nursing home placement failures from so called ‘Dementia & Challenging Behaviour Specialists’ and the belief that my father was unmanageable (as they told us multiple times), we finally found Vida Grange. Dad has been there just over two months with virtually no issues, compared to previous homes where we would be getting multiple daily phone calls with issues and problems. Vida Grange really know how to deal with complex behaviours, they truly understand dementia and the person behind it. My Dad is being treated as he, deserves - with love and respect. They keep us updated regularly via their Vida app and weekly family meetings. We have no complaints and would recommend them to anyone. We have found no other care home that can come close to them, even with us having to travel 1.5 hours.

Reply from Emma Lister, Marketing Manager at Vida Grange

Thank you so much for your wonderful feedback. I will ensure this is passed on to our incredible team. We are so glad you're part of the Vida family.

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Review from Ayse K (Daughter of Resident) published on 4 November 2020 Submitted via Website
Overall Experience
Due to recent staff changes and increased agency use, the basic care like wearing a short-sleeved polo shirt sat in front of an open window in Oct/Nov means the basic need for warmth is not being met.
Dad has mixed dementia so I find it strange and worrying that some care staff ask him to remember things as they know he can't. Dads response is to raise his hand to his face looks sad.

Feel initial fantastic review needed updating as we move forward.

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Review from Roy B (Husband of Resident) published on 20 October 2020 Submitted via Website
Overall Experience

My wife has been in Harlow Carr house at Vida Grange for over 2 years. I give full marks to the way the home is run and must emphasise that the home is nothing without the right staff. The care staff on Harlow Carr are so kind and loving; I am full of admiration for the way they look after my wife and the way they treated me when I visited. Life for me is not easy as I have not been able to hold my wife for over 7 months and this has an effect on both of us. I know it is necessary and Vida must abide by the rules but pray it will end soon.

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Review from S R (Wife of Resident) published on 19 October 2020 Submitted via Website
Overall Experience

Truly outstanding all-round care in very challenging times. Our family is so relieved to have found Vida. We’ve been very impressed by all the staff and the care they take with each resident as an individual. The small houses are also perfect for supporting people with different needs in homely groups.

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Review from Julie S (Wife of Resident) published on 13 February 2020 Submitted via Website
Overall Experience
My husband has been suffering from Early Onset Alzheimers for over 10 years and became a resident at Vida Grange last May, I have been overwhelmed by the standard of care they have provided the love of my life.

I can sleep at night knowing he is in safe hands and being cared for by well trained and loving staff.

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Review from Jock G (Partner of Resident) published on 3 January 2020 Submitted via Website
Overall Experience

To care for a person with dementia you have to have endless reserves of patience, empathy, resilience, cheerfulness, and a genuine affection for the sufferer. So to see that Vida Grange has care and nursing staff, cleaners, reception staff, right through to finance, laundry and maintenance personnel, who have these qualities in abundance, means a huge amount. My sister's recent visit (from 200 miles away) has also been an objective confirmation that I couldn't have found anywhere better for my partner to stay and be looked after. She was so impressed with Vida Grange and the staff on Waterside and has not stopped telling anyone who will listen how wonderful it is. It's also brilliant to find that nobody has any reluctance to stand and listen to any issues you want to raise and that they actively seek you out to talk about any aspects that they know you're going to want to hear about.

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Review from S F (Wife of Resident) published on 18 June 2019 Submitted via Postal Card
Overall Experience
The staff attitudes and approach to residents is excellent. There is an ongoing problem with laundry.
1) track suites shrunk don't fit. 2)Shoes washed and left in dryer misshaped and useless.

3) T-shirts not ironed or folded so they are badly creased I have to refold them each day as his drawers are a mess. He is used to clothing ironed properly and folded neatly in order to maintain dignity and self-image.

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Review from Geoff N (Husband of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
Breakfast is still being provided as late as 11 am. Would it be better to have lunch nearer 1 pm dinner at 6 pm?

Otherwise overall excellent and the food is exceptionally good.

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Review from Kay A (Daughter of Resident) published on 5 February 2019 Submitted via Website
Overall Experience

My father came to Vida Grange as his Alzheimer's Disease was advanced and his previous home could no longer meet his needs. He settled quickly and it really was a home from home, the carers and all staff are very responsive to the resident's needs and it is a lovely environment, bright and welcoming and very comfortable for them all. The staff are always polite, friendly and caring and communicated really well with the family concerning my father's well-being. When the end came they could not have done more for him and for us and we will always be eternally grateful to them for making his last years so comfortable.

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Review from James (Son of Resident) published on 4 January 2019 Submitted via Website
Overall Experience
My father was at Vida Hall and transferred to Vida Grange when it opened.

Things go wrong, people get poorly, buildings break, plans get disrupted but it's a true measure of a team how well they resolve these challenges. In my experience with Vida, they are proactive at addressing problems and very good at listening to family concerns. There is a sense that throughout the organisation they genuinely care for clients and will do whatever they need to do to provide a good service.

The team of carers surrounding my father seem to be very good and key staff members are excellent. It's truly heartwarming to see the bond carers share with my father and high level of compassion they show him. Given the situation, I know he is in the best possible setting.

I have no hesitation in recommending Vida Grange (or Vida Hall) to anyone looking for dementia care for a loved one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 January 2018
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (116) & Events (0)

News
  • 19 Aug 2026

    Vida Hall combines award-winning, family-run care with thoughtfully designed spaces and specialist nursing dementia care, creating a place where residents can feel safe, comfortable and at home. ?? To arrange...

  • 03 Aug 2026

    Every person has a story, a lifetime of memories, and the right to be treated with kindness, compassion and respect. At Vida Healthcare, we believe specialist dementia care is about...

  • 03 Aug 2026

    Thank you to our incredible team, residents, families and communities for making this possible.

Upcoming Events

There are no upcoming events for Vida Grange.

Awards / Recognitions (6)

  • 25 May 2023Recipient: Vida Healthcare Ltd
  • 18 Mar 2022Recipient: Vida Healthcare Ltd
  • 05 Nov 2021Recipient: Vida Healthcare Ltd

Accreditations

There are no accreditations posted yet for Vida Grange.

Meet the Team (12)

Victoria Edwards
Victoria EdwardsJob Title:Home ManagerJoined: 2021

Victoria has worked in Health and Social care since 2007, joining Vida in 2021. Throughout this time Victoria has managed different services, primarily for large providers. This has included leading a home to achieve outstanding in caring domain, supporting at regional level, turning a service around following inspection and commissioning a new service. Victoria’s role is to lead the team at Vida Grange to ensure the highest standards of care are delivered to our residents with a dignified and professional approach. Victoria loves to spend time with the residents at Vida Grange, learning about their interesting lives and utilising this information to deliver the best possible care.

Hannah Zoltie
Hannah ZoltieJob Title:Deputy Home ManagerJoined: 2019

Hannah is a registered mental health nurse who qualified with an Advanced Diploma in Mental Health Nursing and a Degree in Clinical Nursing Practice.

Choosing to focus her practice in dementia care Hannah has worked for the NHS Continuing Health Care Team as well as a Memory Nurse across Leeds and Bradford.

Having joined Vida in 2019 as a Senior Nurse, Hannah was shortlisted for the ‘Good Nurse’ award at The Great British Care Awards 2020; Hannah is now a Deputy Manager.

‘I love working for Vida, the ethos of person-centred care shines through the whole team, it is very special to be part of.’

Megan Kettlewell
Megan KettlewellJob Title:Deputy Home ManagerJoined: 2018

Megan has worked in health & social care for the last five years after receiving her Masters in Psychology from Manchester Metropolitan University. She has been part of the team at Vida since October 2018 and previously worked in a variety of care settings including community care, dual diagnosis, and drug and alcohol rehabilitation.

Helen Shaw
Helen ShawJob Title:Deputy Home ManagerJoined: 2016

Helen is a Registered Mental Health nurse who joined Vida Grange as a member of the core team in November 2016. Helen has worked in healthcare for over 22 years, mostly in the NHS. She gained a higher certificate of education in healthcare and a degree in health and social care before becoming a Registered Mental Health Nurse. Helen is a trained PIDC facilitator and soon progressed to a House Manager in 2020 and then Deputy Home Manager in 2021. "Working at Vida allows me to be a part of a forward-thinking team that delivers person-centred care. It can be challenging but most of all it is rewarding working alongside others, all making a positive difference to people on their dementia journey."

Terri Spruce
Terri SpruceJob Title:Clinical Development LeadJoined: 2021

Terri has over 40 years experience of working as a Nurse in the NHS. During the last 14 years Terri has worked in the role as Community Matron., this involved caring for patients in all settings across the community. Terri has studied at Degree and Masters level, enabling her to both diagnose and prescribe medications within her competency levels. Terri is the Clinical Development Lead across Vida Healthcare and works closely with the Nurses and House Managers.

John Garcia
John GarciaJob Title:Operations ManagerJoined: 2023

John joined Vida Hall in 2023, he has significant operational, facilities and people management experience. John is responsible for for the day to day operation at Vida Hall, allowing Victoria to focus on maintaining excellent standard of care.

Helen Platt
Helen PlattJob Title:ReceptionistJoined: 2019

Helen is responsible for the front of house at Vida Grange. Helen joined Vida Healthcare in 2019 and has a wealth of knowledge, experience and understanding of front of house. Helen is here for all staff, residents and their families and finds it is most essential that visitors are always greeted with a warm, caring and compassionate welcoming greeting.

Fabbio Buccio
Fabbio BuccioJob Title:Head ChefJoined: 2023

Fabbio has over 25 years of experience in the catering industry. He joined Vida Grange in 2022 as a Chef, and in 2023 he stepped up as the Head Chef. Fabbio is responsible for managing the daily operations in the kitchen and ensuring that residents receive nutritious food daily. He works closely with family members and the care team to create customised meals for each resident. Fabbio is committed to providing high-quality food and follows the motto of TEAM – Together Everybody Achieves More.

Lisa Bowles
Lisa BowlesJob Title:Wellbeing LeadJoined: 2018

Lisa joined Vida Healthcare in 2018 and brings a wealth of care and activity experience to the team. Lisa began working in the care sector in 2012 and has never looked back. Lisa’s role as Wellbeing Lead is to support and mentor the Well-Being Facilitators that work on the houses at Vida Grange whilst also supporting the residents in every aspect of their life, to form bonds and trust and to support them in their emotional, cognitive, spiritual and physical Well-Being.

Bernadette Mossman
Bernadette MossmanJob Title:Healthcare DirectorJoined: 2013

Bernadette is an experienced healthcare professional who started her career as a community psychiatric nurse in Glasgow. She boasts more than 30 years of experience in both public and private sector roles. Prior to joining Vida in October 2011, she worked as a regional manager for a large care provider where she was responsible for managing ten homes comprising 450 personnel and 300 beds.

Arron Bolland
Arron BollandJob Title:Learning, Development and Quality ManagerJoined: 2013

Arron is a qualified as Registered Mental Health Nurse and joined Vida Healthcare in 2013. Arron has been a House Manager, and Quality Assurance Manager and has now transitioned into his new role as Learning, Development and Quality Manager. With many years of experience in the care sector, Arron is passionate about the delivery of quality dementia care. Vida’s ethos of care focuses on quality throughout every aspect of our service and Arron’s role involves promoting the highest possible standards. Arron supports the Home Manager and care teams to ensure the highest quality standards are met in the delivery of care.

Emma Stewart
Emma StewartJob Title:Head of Admissions & MarketingJoined: 2018

Emma oversees both Admissions and Marketing departments, ensuring a smooth process for new families & admissions and helps to position Vida Healthcare as the UK’s leader in dementia care. Emma's role involves supporting and guiding families to find the right Vida care home for their loved one living with dementia.

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