






Nestled in the heart of Hoddesdon, The Chadwick is an impressive development that neighbours the idyllic Rye Park. The home enjoys an elegant purpose-built design, a selection of open plan living areas, and a stimulating lifestyle programme
Care Provided by The Chadwick Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Chadwick Care Home for full pricing details and T&Cs.
Contact The Chadwick Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- B&M Care Ltd
- Private Owned
Person in charge
- Manpreet Kaur(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
The Chadwick Care Home Reviews (48)
The Chadwick Care Home has a Review Score of 9.1 (9.100) out of 10, based on 8 reviews in the last 2 years.
Over all time The Chadwick Care Home has 48 reviews.
Mum came to The Chadwick Care Home in November 2022. She has recently passed away. In the time she was a resident the carers looked after her so well. They were very kind and treated her with dignity and respect. I felt like they genuinely cared about her as an individual. Towards the end of her life they were particularly supportive and were with her at the very end which is a source of great comfort to me. The home is warm and welcoming and very comfortable. I would highly recommend The Chadwick to anyone looking for a home for their loved one.
Thank you for reaching out and providing us with valuable feedback.
I couldn't have asked for a better service of care for my mum. The carers provide a combination of professionalism and personal care, which gives me peace of mind, knowing that Mum is so well cared for. Thank you.
What a wonderful home and what wonderful staff! I really cannot praise this home, the staff, and our overall experience highly enough. Everyone is efficient but so very kind, and they make time to care for their residents. Whilst they are efficient, and professional, the warmth and love of their jobs come through on every level. They treat their residents as people, understanding and listening to their needs, watching and anticipating changes in behavior. They really do get 'person-centered care'. The staff within the home and wider group offer advice and support to families and we have greatly benefitted from their recent dementia tour, as well as lectures on a general understanding of dementia and how to cope. The outreach into the community and are always on hand to answer questions or give advice. Thank you from our family.
Dad had the most wonderful stay here whilst we were on holiday. The manager and her team went above and beyond to make sure he was comfortable throughout his stay, with excellent food and facilities. Dad loved the gym and sitting in the garden area. Thank you so very, very much. See you again in the summer.
When my father walked out and did not return for 36 hours, everyone was really concerned for his wellbeing. After 3 hours, at the beginning, they phoned me to tell me of the situation and thereafter, they were in constant contact with me, along with the police, with updates on the searches. I cannot praise them enough for their professionalism and personnel, even in their own time (off duty) phone calls, keeping me informed and offering support to me and in turn, to the family, until he was found safe and well.
Firstly I must say that the staff at the Chadwick are brilliant and care so much for their residents, they are working in very difficult times. I tried to have a chat with my old ma who suffers from dementia, COPD, arthritis and other problems, I tried 6 times today to get to speak to her but was either told it was not convenient or no one picked up the phone on the floor or the phone just rang off even before a receptionist had answered. My brother phoned x amounts of times on Sunday and when he did get through to the floor was told that there was only 1 person manning that unit and could not pass the phone over to mum! All those poorly residents and 1 person to help them? Something is seriously wrong and it needs to be looked into.
My mother has been in care since April 2021 and has vascular dementia. She was frightened and anxious. The staff were so caring and reassured us that Mum will settle and she has. The best thing as a family, putting my mum in your care home.
Excellent with Dad and his needs.
Thank you for your review, it is a pleasure to have Dad here. He is always happy and laughing.
The level of cleanliness and the professionalism and caring of the staff is exceptional. We will recommend The Chadwick care home to anyone who needs a care home, without hesitation.
Thank you for your review Sharon and l am pleased to hear that you are pleased with the care at the Chadwick. I appreciate the time you have taken to write this review and that you would recommend the Chadwick. I will share your feedback with my staff team.
My mum is currently residing at Chadwick care home and is really enjoying her stay. Even through the covid pandemic, the staff have done their very best.
Thank you for your review, Andre. We are all so pleased that Mum has settled so well into The Chadwick and that she is happy. This means so much to me and my team at the Chadwick.
Fantastic care. Staff all lovely and very attentive to all my mother's needs. She's very happy and content within the home for respite. It's her third time coming here and we can't fault them at all.
Thank you for your feedback. l am pleased to hear that you are pleased with The Chadwick and my team. I appreciate the time you have taken to write this review and will share your feedback with my team.
Very friendly and welcoming from all the staff. The manager sees that everything is carried out as it should be. The resident's safety is paramount and rigorous health checks are made to all visitors, also issued with PPE before entering the home. There is a most wonderful, easy atmosphere and this is so helpful and comforting for anyone coming into the home to live. The staff do their very best to help newcomers to adjust easily to what must be a challenging change for them.
Thank you for your feedback. l am pleased to hear that you are pleased with The Chadwick and my team. I appreciate the time you have taken to write this review and will share your feedback with my team.
Very happy my father is so well looked after and is looking the best he's looked in months.
Thank you for your feedback; I will pass your feedback to the staff team.
The care given to our dad during his time at The Chadwick has been excellent. We were always informed of any concerns the staff had about his wellbeing and how they were dealt with. The past year has been particularly difficult, but we always felt inclined in Dad's life through The Chadwick's Facebook page and regular updates. Thank you for looking after our dad.
Thank you for your lovely comments. l will ensure this is shared with the Chadwick staff.
After being discharged from the hospital, my mum has been in respite care at The Chadwick for the last 3-weeks, two of which were in isolation due to the covid policy. The staff have been incredibly kind and caring, and my mum has settled well, which has been a great comfort to us. It is a huge relief she is safe and well cared for during these times. It is difficult to rate each category fairly as have only been in once due to the lockdown but have based it on what I have seen and heard from my mum.
Thank you for your feedback. I will share this with the staff.
Mum was placed at The Chadwick initially for emergency respite care due to having to leave her home as a result of challenging circumstances. She had experienced lots of trauma and was in a very fragile/vulnerable state when she arrived. I have been in close contact with management from the start and they were very understanding, supportive and empathetic to Mum’s case and have done everything in their power to help us both. Updates are frequent and regular and Covid procedures are robust and I feel that Mum is not at any risk. I was made to feel like I was immediately welcome, a priority and that nothing was too much of a task. Mum’s condition has improved exponentially she is happy, comfortable and positive about her experience and as a result we have decided to choose them as a provider for long-term care. They have shown genuine sensitivity and professionalism; I implore you not to take the CQC rating at face value; I initially had concerns but they have proved their service is excellent.
Thank you so much for your feedback, it is very much appreciated.
Much improved compared to the last year when we had concerns about the management in particular provision of skin medication. The staff has done a brilliant job during the COVID-19 pandemic. My mother finds it difficult to partake in activities due to deafness and macular degeneration of eyesight.
Thank you for your review, this is very much appreciated.
The home and especially two members of staff have been particularly kind and caring not only to myself under extremely difficult circumstances but more importantly to my 100-year-old great aunt. Unfortunately, she has been unwell through lockdown (not Covid-19 related) and has been in and out of hospital. The carers have shown real humility towards us both at this difficult time and nothing has been too much trouble. I could not have asked for better care for auntie as I am not able to visit because of Coronavirus.
Thank you for submitting your review. Your comment will be shared with the staff at The Chadwick.
Staff are kind and caring in their approach and friendly to visitors. I think they have done a great job under the very difficult coronavirus circumstances. I appreciated the fact that they ordered a special mattress for Mum to try to make her more comfortable. As a newish building, everywhere looks clean, bright and airy. Am aware that the new management team are keen to make improvements since the last inspection (under the previous manager).
Thank you for your review. This will be shared with the staff at The Chadwick.
My mum is always well cared for and gets along with the staff very well. Mum is always clean, and her room is also tidy and clean. I feel mum is happy, and when she has a low day, the staff seem to help her along. The food is very good, and all the areas seem to be clean for the residents to use. I know they do activities for the residents that are optional. In general, I am pleased with mums care!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2021Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 29 July 2026Private Residential and dedicated Dementia Care
News (0) & Events (0)
There are no news items for The Chadwick Care Home.
There are no upcoming events for The Chadwick Care Home.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: B&M Care Ltd
- 01 Feb 2018Recipient: B&M Care Ltd
- 01 Apr 2017Recipient: B&M Care Ltd
Accreditations
There are no accreditations posted yet for The Chadwick Care Home.
Meet the Team (1)

Manpreet joined The Chadwick in April 2022. Before this, she has had significant experience in health and social care, beginning her career in 2013 as a Care Assistant. Since then, she has had experience in many different roles; Care Team Manager, Deputy Manager, and Care Manager. As well as her significant experience, Manpreet has developed her care knowledge and leadership skills, achieving a Level 5 Diploma in Health and Social Care. Manpreet believes that B&M has encouraged her personal and professional growth through training, and the many opportunities for development within the company that have advanced her career. She is excited to be part of the team who go above and beyond to support their residents.
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