Search...

Pendle Brook Care Home

2 Haworth Street, Oswaldtwistle, Accrington, Lancashire BB5 3EA
RochCare (UK) Ltd Logo
Jobs
Pendle Brook Care Home logo
The care is excellent by all staffLinda A(Daughter of Resident/Service User)
Pendle Brook Care Home, Accrington
This care home is the gold standard on which other places should be modelled.C L(Friend of Resident/Service User)
Pendle Brook Care Home, Accrington
The care I received during my stay was outstanding and I was treated with dignity at all times.J A(Respite Resident/Service User)
Pendle Brook Care Home, Accrington

Pendle Brook is a five-star residential and dementia care home based in the small town of Oswaldtwistle on the border of Accrington in Lancashire.

Pendle Brook is a family-owned luxury care home established in 2019. Management prides itself on providing exceptional accommodation and expert care for people aged 65 and over in a homely community setting.

The home has been specifically designed to minimise residents' stress and confusion often associated with dementia.

There are 50 ensuite bedrooms, three lounges and four quiet rooms.

Care Provided by Pendle Brook Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,470£1,450 - £1,470
Residential Dementia Care£1,500 - £1,500£1,500 - £1,500

We're happy to supply you with an itemised quote based on your specific care needs following an in-depth conversation with you, your loved ones and any current caregivers. This allows us to reflect the level of care required in the price we quote.

Contact Pendle Brook Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Gough (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (50)

Visiting

  • Pendle Brook doesn't have set visiting times – the home is always open to visitors. Friends and family are welcome to pop in at any time to see loved ones in rooms, lounges, and other communal areas. Residents have the right to decide who they see and when, and are also free to get up and go to bed when it suits them.

Parking

  • Parking available onsite.

Pendle Brook Care Home Reviews (27)

Submit a Review
9.7

Pendle Brook Care Home has a Review Score of 9.7 (9.682) out of 10, based on 10 reviews in the last 2 years. Over all time Pendle Brook Care Home has 27 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Pendle Brook Care Home
Loading...
Showing 27 reviews matching selected criteria
Review from Beverley C (Daughter of Resident) published on 15 July 2026 Submitted via Website
Overall Experience

Honestly, my mum came to Pendlebrook three years ago. She had lots of issues and physical needs. Mum is in the capable and caring hands of all the wonderful staff at Pendle brook. We are a happy family know mum is in good hands. Thankyou

Reply from Leanne Gorton, Area Manager at Pendle Brook Care Home

What a lovely review! Thank you so much for your kind words. We will ensure that your feedback is shared with the whole team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen G (Next of Kin) published on 13 July 2026 Submitted via Website
Overall Experience
My dad had been in resident care for 2 years at Pendlebrook care home. He was well looked after, fed, cleaned and most of all happy. On his last few days the staff could not do enough for me, my mum and most importantly my dad. His passing was a peaceful evening and the staff who were working that night were exceptional I could not thank them enough. The home itself is a 5 star home.
My mum is also in there since Christmas 2024 and she is still residing. I am happy to know that every care is taken to make her stay happy. The co ordinator who arranges trips out needs a special mention too, when she arranges a great deal to entertain all residents.
If I do have any issue's the management are always happy to resolve any problems.

I should also like to mention and thank all the staff, house keeping and chefs. Excellent

Reply from Kelly Gough, Care Home Manager at Pendle Brook Care Home
Thank you so much for your wonderful review and for your kind words about our team.

It was a privilege to care for your dad, and we are honoured that we could support both him and your family during such an important time. We are also delighted to hear that your mum continues to be happy and well...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T R (Granddaughter of Resident) published on 10 July 2026 Submitted via Website
Overall Experience

My Grandparents have both been residents at Pendlebrook with very different needs and their care has been second to none. The care my grandad received at end of life was incredible, all the staff made time to come and sit with him and ensure he was as comfortable as possible right to the end. My Nan enjoys the vast amount of activities available and her room is clean and modern. No matter what time I turn up, day or night, the staff are friendly and accommodating. I would recommend this care home.

Reply from Leanne Gorton, Area Manager at Pendle Brook Care Home

Thank you so much for taking the time to review Pendle Brook and it's wonderful team; we truly appreciate your feedback and kind comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J D (Daughter of Resident) published on 26 January 2026 Submitted via Website
Overall Experience
My mother went to Pendle Brook in November. She has a beautiful room and has settled really well. There is a wonderful entertainment programme and she has joined in with enthusiasm. She is enjoying being cared for by their excellent staff and has enjoyed days out too.

The staff are always happy and smiling and nothing seems too much trouble. We really look forward to visiting her and are always made welcome by everyone.

Reply from Leanne Gorton, Area Manager at Pendle Brook Care Home

Thank you so much for your lovely review. We're delighted to hear your mother has settled in so well at Pendle Brook and is enjoying her room, the entertainment programme, and days out. It means a great deal to know she feels happy, well cared for, and supported by our team. Your kind words about...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Daughter of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

Mums been in since October 2024, all I can say is she has been made very welcome and very comfortable. Cared for with great respect and she absolutely loves the place, she calls it paradise. As a family we are so pleased to see mum being cared for 24/7 it gives us great peace of mind.

Reply from Jade Rees, Deputy Manager at Pendle Brook Care Home

Thank you for sharing such a lovely review. Its heartwarming to hear how welcome and respected your mum feels here at Pendle Brook. Knowing shes happy and calls it her paradise is truly special. Were proud to provide care that brings your family peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S N (Daughter of Resident) published on 4 July 2025 Submitted via Website
Overall Experience

Mum calls Pendle Brook paradise. I also think it is. Couldn't ask for better staff, better location and a better care home. The activities are exceptional, her every need is met. My aunty is also a resident in Pendle brook and she also enjoys living there. It gives us as a family peace of mind knowing she is being well looked after.

Reply from Jade Rees, Deputy Manager at Pendle Brook Care Home

Thank you for your lovely review. We're so pleased to hear that your mum and aunty feel at home at Pendle Brook. Knowing our care and activities bring peace of mind to your family means everything to us. We'll be sure to share your kind words with the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lydia J (Granddaughter of Resident) published on 17 June 2025 Submitted via Website
Overall Experience

My gran received exceptional care during her time at Pendle Brook. The staff were consistently kind, patient, and attentive, treating her with genuine respect and compassion. The home had a warm, welcoming atmosphere, and we always felt reassured knowing she was in safe hands. Communication with the family was excellent, and we were kept informed and involved every step of the way. The facilities were clean, comfortable, and well-maintained, and there was always a range of activities to keep residents engaged. We are so grateful for the love and support the team showed my gran, they were more like family than staff.

Reply from Cameron Davies, Marketing Executive at Pendle Brook Care Home

We truly appreciate your thoughtful feedback. We're glad your gran felt safe, respected, and part of our family. Thank you for your trust in us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience

I just had to write this review my mother came to Pendle Brook (25/11/24), it has been marvelous the care is second to none, the feeling of nothing is too much trouble, I know and now feel settled and not worried as my mum is safe and truly cared for. On an occasion last week Sunday, my husband and I saw a care member of staff taking a tray of crisps, biscuits into the lounge area for residents, how lovely treats in an afternoon watching television. Just like we do at home, the activities every week, marvelous, the social media page, brilliant, please pass this to the bosses. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jude C (Regular Volunteer) published on 27 February 2025 Submitted via Website
Overall Experience
I have been volunteering on a weekly basis at Pendle Brook Care Home on a Tuesday since mid November 2024, and it is now my favourite day of the week!
It really is 5* in every capacity, staff, service users, the care, compassion, communication, cleanliness, activities, outings, food and hospitality, are just exceptional in every way.
I am always made to feel very welcome and the integration with the residents is second to none.

Love this place!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from E F (Daughter of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

As a newish resident, my mum has struggled with the change having been so independent all of her life. Mum's feelings of having lost her independence are difficult to deal with and although the carers do their very best, Mum can be challenging like most dementia patients in their 90th years I'm sure. The staff are lovely although there seems to have been a high turn over over the last 8/9 months which isn't helpful. The quality of care and kindness from all staff is truly appreciated. Mum's needs have been continually assessed and her care plan tweaked accordingly to make it right for her and us. Staff have been incredibly supportive of me as a daughter. Truly grateful. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Thomas I (Husband of Resident) published on 24 June 2024 Submitted via Website
Overall Experience

My wife is in this care home which has very bright & modern rooms & food and very good staff, also very good. The dementia cafe & entertainment are excellent. Her items sometimes get lost but that seems to be the case with most care homes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James M (Husband of Resident) published on 30 April 2024 Submitted via Website
Overall Experience

My wife was in for about 7 weeks before having to be taken to Hospital. The overall impression is of a lack of staff, and that it's being run for profit, not necessarily for the benefit of residents. Security is not helped by the fact of leaving rooms open, with residents prone to rambling, and she lost several items, particularly glasses and dentures, within days, and it continued. There never seemed enough staff, mostly reactive, with one appalling incident of neglect, for which fulsome apologies were given and accepted. Most of all, management is remote from the action, making it very difficult to properly operate, as is acknowledged. A Care Home should be caring and proactive, not give an impersonal impression. The good staff are unfortunately let down by the poorer. I have been caring full-time for my wife who, as an ex-private nursing Home Matron, would have been appalled at some of the activity.

Reply from Cameron Davies, Marketing Executive at Pendle Brook Care Home

Thank you for sharing your feedback. We're deeply sorry for the challenges your loved one faced during their stay. We're taking your concerns seriously and are committed to making improvements. Our primary concern is the health and well-being of those we care for and we always strive to do better, we will continue to educate our staff to ensure the safety of those staying with us in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Daughter-in-law of Resident) published on 23 April 2024 Submitted via Website
Overall Experience

Mother in law left in room unwashed not dressed at 2pm. Never anything going on for entertainment don’t even put tv on for her. Furnishings getting tatty. Mums sheets dirty full of stains. No regular staff who can say how she is doing and most have poor language skills. Seems to be the dementia floor worst as other floors have better reviews. Never liked this home, no friendly atmosphere residents just seem to be left. we would move her but her daughter has picked this home.

Reply from Cameron Davies, Marketing Executive at Pendle Brook Care Home

I'm sorry to hear about your experience at our home. It deeply concerns us to hear that there were issues as we take cleanliness and hygiene very seriously. Our housekeeping team will be alerted to address this issue immediately. Regarding entertainment options, we strive to offer a variety of...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Morgan K (Granddaughter of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience
Nan came to Pendle Brook in October 2023. We were very welcomed and Nan settled in very well. She is happy and content.
Staff are very friendly and caring towards the service users and family. As a family, we love that there are different activities every day and trips out.

Nan has had an amazing quality of life since living here and we are really appreciative of all the care and support you give.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce S (Sister of Resident) published on 21 March 2024 Submitted via Website
Overall Experience

Warm and friendly atmosphere. Happy residents are always clean and tidy. Entertainment is second to none always something going on. Visitors are always made welcome. Easy location with parking. Easy access is always open, excellent.

Reply from Cameron Davies, Marketing Executive at Pendle Brook Care Home

Thank you so much for your kind words, we're thrilled to hear Pendle Brook has been such a great experience for you!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A J (Daughter of Resident) published on 20 March 2024 Submitted via Website
Overall Experience

My mum has just become a permanent resident at Pendle Brook, she has been there since November 23, and the change in her has been amazing, every member of staff is so professional and very friendly and I know that my mum is being looked after. The care home keeps me up to date with everything regarding my mum or any concerns, her room is bright and clean and my mum is so happy there. I can't thank them enough for taking great care of her, they are all amazing. I've even got to know some of the residents there myself and it's so nice to see everyone each time I go and visit my mum. What an amazing care home. Thank you so much to every member of staff who works there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M M (Friend of Resident) published on 14 March 2024 Submitted via Website
Overall Experience

Absolutely fantastic home, wonderful staff who make you feel so at home. The home is spotlessly clean and the food is a good standard. It is a large home but feels really homely. I would recommend the home to anyone, the manager is lovely and the staff on the bottom floor are outstanding, nothing is too much trouble for them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M P (Daughter of Resident) published on 4 April 2023 Submitted via Website
Overall Experience

Beautiful home which is meant to offer a 5-star care package, unfortunately, this is not the case. From the day my father was taken to this home, I had to ask and question the staff about his care, even the most basic care. Usually, a care home is supposed to provide families with reassurance that their loved ones are not in safe hands, but this was never the case for our family. I would most definitely not recommend this care home at all. My father did not even get the most basic care (we had to ask for him to be cleaned, we had to provide his own incontinence pads because assessments were not done, we had to ask staff to help feed him as he had lost so much weight, we had to ask for supplement drinks, we asked for a doctor to be phoned to come to the home for 5 days, this never happened. Every day was a heartbreaking battle, even when the senior staff were asked if they could meet his needs. This is not a 5-star care home. Please don't leave your loved ones here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara L (Day Care Service User) published on 6 December 2022 Submitted via Website
Overall Experience

We attend the dementia cafe on a Tuesday. It's a lovely facility provided by the care home and we look forward to attending each week. Lovely staff, they are kind, friendly and helpful. very clean, hygienic and excellent activities.

Reply from Cameron Davies, Marketing Executive at Pendle Brook Care Home

We're so happy you're enjoying our weekly dementia cafe! It's a great event that we're excited to be hosting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham B (Son of Resident) published on 22 June 2021 Submitted via Postal Card
Overall Experience

Recently been able to visit my 98-year-old mother on a weekly visit. Always greeted with a smile and chat. All staff are welcoming, friendly and helpful. Despite PPE, it's always a pleasure to visit. I would certainly recommend the home if asked to.

Reply from Leanne Gorton, Registered Manager at Pendle Brook Care Home

Thank you for your lovely review. Your mum is a pleasure to support and we always look forward to your visits.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 September 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Pendle Brook Care Home.

Upcoming Events

There are no upcoming events for Pendle Brook Care Home.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Pendle Brook Care Home.

Meet the Team (6)

Kelly Gough
Kelly GoughJob Title:Registered ManagerJoined: 2021
I’m the Registered Manager of Pendle Brook Care Home and have worked in the care sector since 2007. I started my journey as a care assistant at the age of 17, and over the years, I’ve developed a deep passion for supporting others and making a real difference in people’s lives.
I hold a Level 5 Diploma in Leadership for Health and Social Care, and I lead with a firm but fair approach. I believe in setting high standards while also creating a supportive, positive environment for both residents and staff. One of the most rewarding parts of my role is helping team members grow and achieve their own goals and aspirations within the care profession.

Care isn’t just a job for me—it’s something I truly believe in. My aim is to ensure that Pendle Brook is not only a place of safety and dignity for our residents but also a place where they feel genuinely valued and cared for.

Jade Rees
Jade ReesJob Title:Deputy ManagerJoined: 2018
With over 19 years of experience in the care sector, I began my journey with Rochcare in 2018 as a Carer at one of our sister homes and joined Pendle Brook in 2020. Since then, I have progressed through the roles of Senior Carer and Team Leader, and now proudly serve as Deputy Manager. I hold both Level 2 and Level 3 qualifications in Health and Social Care. During my time as Team Leader, our team was honoured to be regional finalists at The Great British Care Awards—a testament to the dedication and passion we bring to our work.

Pendle Brook is more than just a workplace; we consider ourselves a family, and that sense of warmth and community is felt by everyone who walks through our doors. I find my role incredibly rewarding and feel privileged to make a meaningful difference in the lives of the residents who call Pendle Brook home. Equally, I take great pride in supporting our dedicated staff—encouraging their development, fostering growth in their careers, and working together to deliver the highest standard of care.

Wiktoria Wasilewska
Wiktoria WasilewskaJob Title:Team LeaderJoined: 2021

I began my journey at Pendle Brook in 2022 as a carer, progressing to Senior Carer and now Team Leader. I am currently working towards my Level 3 qualification in Health and Social Care and serve as the Medication Champion for the home. I’m passionate about supporting my colleagues and fostering a positive team environment. For me, the residents are the highlight of every shift—their warmth and personalities make each day truly rewarding.

Ellie Hodges
Ellie HodgesJob Title:Senior CarerJoined: 2021

I joined Pendle Brook in June 2022 as my first role in a care home, bringing with me a strong passion for providing exceptional care. Holding a Level 3 qualification in Health and Social Care, I have steadily advanced from Carer to Senior Carer. In addition to my caregiving responsibilities, I serve as the Skin Integrity Champion, focusing on enhancing residents’ comfort and well-being. I am dedicated to supporting residents in leading fulfilling lives, and I am proud to be part of a highly skilled and collaborative team.

Susan McCumsky
Susan McCumskyJob Title:Head ChefJoined: 2020

With over 35 years of experience in care sector catering, I have progressed from a kitchen assistant to my current role as Kitchen Manager. I joined Pendle Brook in 2019 and take great pride in delivering high-quality, freshly prepared meals tailored to the individual needs of our residents. I have extensive knowledge of special diets and allergens, and I am committed to maintaining the highest standards in food safety and nutrition. I also value the opportunity to engage with residents, regularly discussing menu ideas to ensure our meals are both enjoyable and inclusive.

Emma Rowbotham
Emma RowbothamJob Title:Rochcare Training ManagerJoined: 2025

I am a seasoned Internal Quality Assurer, Assessor, and Training Manager ,Trainer and Coach with extensive experience in the higher education sector and across the health and social care industry. My career spans over 34 years with 13 years spent in key roles in Domiciliary Care, Residential Dementia Care Homes, and Training Management. Also delivering Apprenticeships with FE colleges. I aim to demonstrate commitment to excellence in care and education. I embed the values of high-quality care into the education of the team and to ensure person centred care and compassion, caring and kindness are core values. I started in care when I was 19 and very quickly realised the value of care and I wanted to ensure that the people I supported received he best care possible. Working my way up from a care assistant, senior carer, mentor, assessor, trainer, then into management. I currently work as Training Manager for Rochcare Care Homes. I oversee the full spectrum of training across four residential dementia care homes and the domiciliary service in the North-West of England. I design and deliver induction programs, bespoke specialist training, and annual refresher courses—developing all course materials to meet evolving care standards and staff needs. I am highly skilled in both face-to-face and e-learning platforms, with expertise in elder care, medicine, and all mandatory CQC training.

Frequently Asked Questions about Pendle Brook Care Home

What types of Care is Pendle Brook Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pendle Brook Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Pendle Brook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Pendle Brook Care Home to the centre of Accrington?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pendle Brook Care Home to verify any information. View our terms and conditions. Pendle Brook Care Home has an Enhanced Service -more info.