Care Homes Owned by RochCare (UK) Ltd

Since coming into Royley House just over 3 months ago my mum has come on immensely. She is more alert and takes part in some of the activities. Her dietary needs are being met and she is encouraged to eat and drink, also any requests are acted on promptly.

The care, compassion and dignity shown to my Mum by all the staff at Royley was exceptional and as a family we can't thank them enough. From the Management and administration to the Housekeeping, Catering, Events Co-ordinator, Hairdresser and Maintenance who all play their part in keeping the home clean and running smoothly. Always approachable, friendly and kind to myself and family, made to feel welcome and I grew very fond of the staff. Any issues we had were always resolved quickly and efficiently. Knowing my Mum was safe and happy when I left gave me great comfort. Thank you

As family visiting we experienced great sensitivity. especially at a sensitive time.

Honestly, my mum came to Pendlebrook three years ago. She had lots of issues and physical needs. Mum is in the capable and caring hands of all the wonderful staff at Pendle brook. We are a happy family know mum is in good hands. Thankyou

My dad has been a resident in Royley house for 6 months, the management team and all the staff have been amazing the way they have got to know my dad and his requirements. Activities take place daily, including day trips out, which is a favourite for not only my dad but for the other residents too. Royley house is a fantastic place!

I should also like to mention and thank all the staff, house keeping and chefs. Excellent

My Grandparents have both been residents at Pendlebrook with very different needs and their care has been second to none. The care my grandad received at end of life was incredible, all the staff made time to come and sit with him and ensure he was as comfortable as possible right to the end. My Nan enjoys the vast amount of activities available and her room is clean and modern. No matter what time I turn up, day or night, the staff are friendly and accommodating. I would recommend this care home.

Royley House look for my Auntie with care and dignity. She can be very difficult and they do their best to care for her when when she in he difficult moments.

After visiting Margaret on a number of occasions, we have found that she is being extremely well cared for and can't praise the staff highly enough for all their patience and kindness shown over her stay there.

Very happy you were our choice of care home and have been with you since April.

are absolutely wonderful with her. We couldn't wish for a better home. We are on the 2nd floor, a lovely room, great facilities, and secure which is important. Thanks to everyone!

I can rest easy knowing that my dad is very well looked after by all the amazing staff. Nothing is too much trouble and all the staff are so caring towards my dad. I'm extremely happy with the care he receives.

The management where extremely helpful to me and I am forever thankful

I highly recomend Royley House care home. My husband has been shown care and compassion from all members of staff his wishes are always at the heart of all decisions taken regardinging his care. The standards in every dept are 10 out 10 every day and im so grateful to every member of staff

As a family we don't know what we would do without the Royley team x

Thank you to all the amazing staff especially James who's like a knight in shining armour for us & them.

Royley House always smells clean and fresh. My mother-in-law enjoys all the activities. They offer her a good selection of meals. The staff are professional and caring.

My brother has been i Royley House for almost 2 years now, he is very well cared for, there are daily activities that he joins in, he enjoys all the meals, he is taken out regularly and enjoys these trips very much. He enjoys painting and drawing and playing games, my sister from Wales is that impressed with Royley House that she would also love to live there.

Staff are welcoming, informative about how my dad has been, and although my dad doesn't join in with the daily activities, the team always make an effort to come into my dad's room to have a chat.

Overall experience was positve under trying family circumstances. Thank you.