Care Homes Owned by RochCare (UK) Ltd in Lancashire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for RochCare (UK) Ltd are showing below.
View the details of all 4 locations (with 191 reviews) owned by RochCare (UK) Ltd
RochCare (UK) Ltd Locations in Lancashire (3)
Coniston House Care Home
9.7
62 reviews
Coniston Road, Chorley PR7 2JA
"Our mum, who has Alzheimer's, has been living at Coniston for 15 months now. We looked at several care homes before choosing this one and…" Read all 62 reviews
Location Type Care Home
Coniston House is a purpose-built residential and dementia care home located in Chorley, Lancashire. The home is staffed with an experienced and friendly team who treat those who enter the home with absolute care and kindness. Coniston House is situated… Read more about Coniston House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 43 Rooms
- from £1,200 / week
Bank Hall Care Home
9.6
41 reviews
Colne Road, Burnley BB11 2AA
"Both my grandparents have been at Bank hall until unfortunately they passed away. I have always found the staff so caring and helpful. i…" Read all 41 reviews
Location Type Care Home
Bank Hall, is part of a family business that takes pride in a friendly approach and seeks to fulfil a vision for homely residential and respite care. Tailored care packages are carried out by a team of skilled individuals who support residents' independence… Read more about Bank Hall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 56 Rooms
- from £1,200 / week
Pendle Brook Care Home
9.4
24 reviews
2 Haworth Street, Oswaldtwistle, Accrington BB5 3EA
"Mum calls Pendle Brook paradise. I also think it is. Couldn't ask for better staff, better location and a better care home. The activities…" Read all 24 reviews
Location Type Care Home
Pendle Brook is a five-star residential and dementia care home based in the small town of Oswaldtwistle on the border of Accrington in Lancashire. Pendle Brook is a family-owned luxury care home established in 2019. Management prides itself on providing… Read more about Pendle Brook Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 50 Rooms
- from £1,200 / week
RochCare (UK) Ltd Reviews in Lancashire (127)
9.6
RochCare (UK) Ltd has a Group Review Score of 9.6 (9.618) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RochCare (UK) Ltd must have a Review Score.
Review of
Bank Hall Care Home
from Jenna T (Granddaughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both my grandparents have been at Bank hall until unfortunately they passed away. I have always found the staff so caring and helpful. i really don't know how they do the job they do they all deserve medals. Both of them passed away in the home and whilst on end of life care they could not do enough
enough for me, cups of teas, food anything i needed they were there. A special thanks to Natalie, Lizzie, Mizpah and Asim
thank you x
thank you x
Reply from Cheryl Price, Manager at Bank Hall Care HomeThank you so much for your heartfelt words. We are truly sorry for your loss, and it means a great deal to us that you took the time to share your experience.
We're honoured to have cared for your grandparents, and we're glad to hear that our team were able to offer comfort and support to both them and you and your family during such a difficult time. Your kind comments will be passed on to Natalie, Lizzie, Mizpah, and Asim, who will be touched to know the difference they made.
Please know our thoughts are with you and your family. Thank you again for your trust in us.
We're honoured to have cared for your grandparents, and we're glad to hear that our team were able to offer comfort and support to both them and you and your family during such a difficult time. Your kind comments will be passed on to Natalie, Lizzie, Mizpah, and Asim, who will be touched to know the difference they made.
Please know our thoughts are with you and your family. Thank you again for your trust in us.
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Review of
Bank Hall Care Home
from Lisa B (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has just had a week in respite at Bank Hall. As a family it was a very worrying time for us as we felt like we were abandoning him. Leah and the staff team totally put our minds at rest and couldn't do enough for my dad. Leah sent me updates via email which was a great comfort. My dad had an
amazing time and made some new friends and my mum has recharged her batteries. We will definitely be revisiting in the near future.
Thank you from the bottom of our hearts x
Lisa and family
Thank you from the bottom of our hearts x
Lisa and family
Reply from Leanne Gorton, Area Manager at Bank Hall Care HomeThank you so much for your feedback. We are thrilled to hear that the experience had by your whole family was better than you had anticipated, and that you received the reassurance you needed from our wonderful team. It is lovely to hear that your dad made new friends too, please feel free to come and visit them whenever you'd like.
We will ensure that your feedback is shared internally and look forward to seeing you again in the future.
We will ensure that your feedback is shared internally and look forward to seeing you again in the future.
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Review of
Coniston House Care Home
from L D (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mum, who has Alzheimer's, has been living at Coniston for 15 months now. We looked at several care homes before choosing this one and are so pleased with our choice. The staff are approachable, caring and friendly and the home is well managed. It is also very clean. The food always looks and
smells amazing and despite many years of being a fussy eater Mum has put some weight on and looks so much healthier. She has also joined in with some of the activities, which we hadn't expected to happen. There are lots of events for residents and their families which are always joyful occasions. We can relax safe in the knowledge that Mum is being cared for with compassion and understanding.
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Review of
Coniston House Care Home
from Jason B (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mother has been living at Coniston House for several years. She is very settled and happy there. Massive weight off my shoulders that she is safe now.
Always something going on. The Staff are wonderful and understanding.
Mother is OK and well looked after, which I couldn't do anymore.
Always something going on. The Staff are wonderful and understanding.
Mother is OK and well looked after, which I couldn't do anymore.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeWhat a lovely review of Coniston House and the fabulous team there. It is so lovely to hear that you are able to relax in knowing that she is so well cared for. Thank you so much.
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Review of
Coniston House Care Home
from Moira M (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A perfect home for mum, she is very well looked after, staff are all very helpful and professional but with warmth.
The home has so much going on which stimulates the residents. In house activities and outdoor trips.
Staff are very attentive and caring, always happy to help with any questions or
The home has so much going on which stimulates the residents. In house activities and outdoor trips.
Staff are very attentive and caring, always happy to help with any questions or
requests.
I do feel I could not have chose a better home for my mum.
I do feel I could not have chose a better home for my mum.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeWe are thrilled to receive your wonderful review of Coniston House and the fabulous team there; thank you for taking the time to share this.
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Review of
Coniston House Care Home
from Stephen G (Son of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our Mum has been in Coniston House for a number of years now and the demands to look after her have unfortunately increased as her general health has deteriorated. However the team at Coniston have always been so supportive in looking after Mum in terms of her physical and mental well being. As issues
have inevitably arisen they have proactively responded and handled medical intervention and support to Mum whilst always keeping us informed on the status until the matter has been resolved. Also I really cannot commend the motivation and work ethic of the staff highly enough and the exemplary service they continue to provide to all residents, organising regular activities and events which benefits both residents and relatives alike.
Overall Coniston and the team are fully deserving of any plaudits they receive and in my opinion more than justify a 5 star rating!
Overall Coniston and the team are fully deserving of any plaudits they receive and in my opinion more than justify a 5 star rating!
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeHow lovely of you to provide such wonderful, detailed feedback about your experiences with Coniston House; thank you so much.
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Review of
Coniston House Care Home
from Susan C (Wife of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Up to now I am very pleased with the way my husband has settled in at Coniston house , he appears to have a good relationship with the staff and they are kind and attentive, he is for the most part well dressed . I am confident that any medical issues will be addressed straightaway. He enjoys the food
which from what I have seen is top notch . It is a huge relief to know my husband is well cared for , and has helped to improve my overall health enormously thank you .
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you so much for your feedback. We are so pleased to hear your husband has settled in well and that you are both having positive outcomes.
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Review of
Coniston House Care Home
from B C (Husband of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife was been a resident at Coniston House for nearly 12 years.
During that time she has received the very best of care in every area.
All staff are polite and treat her with dignity and compassion.
I am very happy with every aspect of my wife's care at Coniston and am very happy to express my
During that time she has received the very best of care in every area.
All staff are polite and treat her with dignity and compassion.
I am very happy with every aspect of my wife's care at Coniston and am very happy to express my
opinion on this matter.
A first class care home that I would recommend to any protection residents.
A first class care home that I would recommend to any protection residents.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you so much for taking the time to write a review of your experience of Coniston House. We are over the moon with your lovely feedback and will ensure to share it with the whole team.
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Review of
Coniston House Care Home
from Cherry B (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What an amazing group of kind, caring and compassionate individuals the team at Coniston House are, the home is spotless, the residents are always up, clean, and everyone works hard together to ensure they are well supported and there is always lots going on. My mum has been living here for 2 years
now, and as her condition has deteriorated the team continue to actively involve her in and I know have her best interests at heart, they cannot do enough for the residents and it is lovely to see and very reassuring. Like most I was nervous when my mum first had to go into the home, but I needn't have worried the staff at Coniston House have all been amazing and I have total peace of mind that she is well looked after, I wouldn't hesitate to recommend Coniston House if you are looking for a kind, caring ,compassionate and stable environment for your loved ones to live in.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you for your wonderful review. We are over the moon to hear that you and your mum have had such a positive experience at Coniston House. We will be sure to share your kind words with the whole team.
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Review of
Coniston House Care Home
from A D (Wife of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I generally pleased with Coniston House and the care given to my husband. I have concerns about the number of expensive items that have been 'lost' or put in the washer. I know he can fiddle with things but it isn't hard to check bedding and clothing before it goes in the washer?. I have not been offered
any recompense for the items.
Sometimes carers are on their phones instead of interacting with the patients. Why do 2 carers go at once for lunch, leaving 1 carer only in the lounge upstairs?
When a resident requests assistance I think carers should not say' I'll take him/her when I've finished this' but be given priority.
Sometimes carers are on their phones instead of interacting with the patients. Why do 2 carers go at once for lunch, leaving 1 carer only in the lounge upstairs?
When a resident requests assistance I think carers should not say' I'll take him/her when I've finished this' but be given priority.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you so much for your feedback; I am sorry to learn of your concerns and will get a member of our management team to reach out without delay to discuss this further with you.
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Review of
Coniston House Care Home
from Julie H (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care home is a lovely place. They look after and care for the residents. They provide a safe environment for the residents .
The care home is spotlessly clean , the carers are friendly and nothing is too much trouble.
The care home is spotlessly clean , the carers are friendly and nothing is too much trouble.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you for your kind feedback and for highlighting the wonderful job our team does. We are so happy that you have had such a positive experience.
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Review of
Coniston House Care Home
from R B (Son of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both our parents are now residing iin the care home and we are very happy with the way they are looked after. They are eating well and my father has put weight on since going into the home. All the staff are lovely and we are very pleased with the care all around.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you for you lovely review. We are thrilled that they are doing well and that you are happy with the care that your parents are receiving.
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Review of
Bank Hall Care Home
from Lynn G (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father and my mother-in-law are both in Bank Hall Care Home.
I have felt for a while i needed to write a review that would reflect the amazing care and dedicated staff that work there.
Nothing is to much trouble and if the staff can help with anything then they most certainly will.
I have had
I have felt for a while i needed to write a review that would reflect the amazing care and dedicated staff that work there.
Nothing is to much trouble and if the staff can help with anything then they most certainly will.
I have had
meals with my family and they were always good quality, music playing and a lovely atmosphere.
Thank you for all you do for both my dad and mum in law.
I know they are being cared for in one of the best homes I have been in (I searched alot of homes to find the right place)
Thank you so much.
Thank you for all you do for both my dad and mum in law.
I know they are being cared for in one of the best homes I have been in (I searched alot of homes to find the right place)
Thank you so much.
Reply from Leanne Gorton, Area Manager at Bank Hall Care HomeThank you for your lovely feedback; we are thrilled to hear that you are happy with the care and treatment you & your family receive at Bank Hall.
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Review of
Coniston House Care Home
from Peter C (Son of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For the last 7 years, my mum has had the best care possible thanks to all the excellent staff.
Reply from Leanne Gorton, Area Manager at Coniston House Care HomeThank you so much for taking the time to review Coniston House. We are thrilled that you are so happy with your experience.
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Review of
Coniston House Care Home
from Jude H (Wife of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband seems very happy and settled at Coniston House. All the staff are very kind and caring. It's very reassuring and brings comfort knowing his good hands. All is okay and I'm happy with the home.
Reply from Cameron Davies, Marketing Executive at Coniston House Care HomeThank you for your kind words. We're so pleased to hear your husband is happy and settled. It's our privilege to care for him and support your peace of mind.
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Review of
Pendle Brook Care Home
from C M (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mums been in since October 2024, all I can say is she has been made very welcome and very comfortable. Cared for with great respect and she absolutely loves the place, she calls it paradise. As a family we are so pleased to see mum being cared for 24/7 it gives us great peace of mind.
Reply from Jade Rees, Deputy Manager at Pendle Brook Care HomeThank you for sharing such a lovely review. Its heartwarming to hear how welcome and respected your mum feels here at Pendle Brook. Knowing shes happy and calls it her paradise is truly special. Were proud to provide care that brings your family peace of mind.
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Review of
Pendle Brook Care Home
from S N (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum calls Pendle Brook paradise. I also think it is. Couldn't ask for better staff, better location and a better care home. The activities are exceptional, her every need is met. My aunty is also a resident in Pendle brook and she also enjoys living there. It gives us as a family peace of mind knowing
she is being well looked after.
Reply from Jade Rees, Deputy Manager at Pendle Brook Care HomeThank you for your lovely review. We're so pleased to hear that your mum and aunty feel at home at Pendle Brook. Knowing our care and activities bring peace of mind to your family means everything to us. We'll be sure to share your kind words with the team.
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Review of
Bank Hall Care Home
from B H (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum has been in Bank Hall since December 2024
It is very clean and tidy
The staff are very helpful and kind and very attentive to the residents and visitors
I would highly recommend this care home
They go above and beyond
It is very clean and tidy
The staff are very helpful and kind and very attentive to the residents and visitors
I would highly recommend this care home
They go above and beyond
Reply from Cameron Davies, Marketing Executive at Bank Hall Care HomeThank you for your lovely feedback! We're so glad to hear your mum is happy at Bank Hall. It means a lot to our team to know their care is making a difference.
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Review of
Pendle Brook Care Home
from Lydia J (Granddaughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My gran received exceptional care during her time at Pendle Brook. The staff were consistently kind, patient, and attentive, treating her with genuine respect and compassion. The home had a warm, welcoming atmosphere, and we always felt reassured knowing she was in safe hands. Communication with the
family was excellent, and we were kept informed and involved every step of the way. The facilities were clean, comfortable, and well-maintained, and there was always a range of activities to keep residents engaged. We are so grateful for the love and support the team showed my gran, they were more like family than staff.
Reply from Cameron Davies, Marketing Executive at Pendle Brook Care HomeWe truly appreciate your thoughtful feedback. We're glad your gran felt safe, respected, and part of our family. Thank you for your trust in us.
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Review of
Bank Hall Care Home
from Ian B (Son of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having looked at various care homes we chose Bank Hall the management team and the cares have been brilliant in terms of the care and also giving support and advice to me and my family. We know that when we leave bank hall after visiting she is safe and being looked after.
Reply from Cheryl Price, Home Manager at Bank Hall Care HomeThank you for your kind words. We are happy to hear that you have had a positive experience thus far.
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Awards / Recognitions (1)
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