Care Homes Owned by RochCare (UK) Ltd in Lancashire

As family visiting we experienced great sensitivity. especially at a sensitive time.

Honestly, my mum came to Pendlebrook three years ago. She had lots of issues and physical needs. Mum is in the capable and caring hands of all the wonderful staff at Pendle brook. We are a happy family know mum is in good hands. Thankyou

I should also like to mention and thank all the staff, house keeping and chefs. Excellent

My Grandparents have both been residents at Pendlebrook with very different needs and their care has been second to none. The care my grandad received at end of life was incredible, all the staff made time to come and sit with him and ensure he was as comfortable as possible right to the end. My Nan enjoys the vast amount of activities available and her room is clean and modern. No matter what time I turn up, day or night, the staff are friendly and accommodating. I would recommend this care home.

Very happy you were our choice of care home and have been with you since April.

Overall experience was positve under trying family circumstances. Thank you.

Mum arrived at Coniston House 2 weeks ago as a new resident. She has been made to feel so welcomed and part of the Coniston family. We as a family are delighted at how well she has settled. It's wonderful that we can now be family to mum again rather than being her carers.

Lovely care home. Nice and friendly staff. Mum well looked after.

Adjustments have been put in place to cater for her increasing needs. We can visit any time and are always made to feel welcome. Unfortunately my mother is unable to participate in the activities but there is always a lot going on around her.

My mother-in-law has been living in Coniston for just over a month now and has settled in very quickly. From the initial viewing, to moving in and subsequent visits, I've always found the staff to be attentive, caring and helpful and the environment to be clean, tidy and well maintained. There's plenty of interesting activities to keep her stimulated and busy. It's refreshing to say that the experience overall at Coniston has impressed me immensely, which I find difficult to say about many other things in life currently. The excellent service provided is also a great comfort for my wife, knowing that her Mum is cared for, safe and active.

Lovely to have events organised such as the wonderful afternoon for Mother's Day afternoon tea, which makes visiting a nice experience and helps with engagement.

My first experience of a care home and I found BH very good

The staff are always happy and smiling and nothing seems too much trouble. We really look forward to visiting her and are always made welcome by everyone.

thank you x

Lisa and family

Our mum, who has Alzheimer's, has been living at Coniston for 15 months now. We looked at several care homes before choosing this one and are so pleased with our choice. The staff are approachable, caring and friendly and the home is well managed. It is also very clean. The food always looks and smells amazing and despite many years of being a fussy eater Mum has put some weight on and looks so much healthier. She has also joined in with some of the activities, which we hadn't expected to happen. There are lots of events for residents and their families which are always joyful occasions. We can relax safe in the knowledge that Mum is being cared for with compassion and understanding.

Mother is OK and well looked after, which I couldn't do anymore.

I do feel I could not have chose a better home for my mum.

Overall Coniston and the team are fully deserving of any plaudits they receive and in my opinion more than justify a 5 star rating!

Up to now I am very pleased with the way my husband has settled in at Coniston house , he appears to have a good relationship with the staff and they are kind and attentive, he is for the most part well dressed . I am confident that any medical issues will be addressed straightaway. He enjoys the food which from what I have seen is top notch . It is a huge relief to know my husband is well cared for , and has helped to improve my overall health enormously thank you .