My mum has gained a new lease of life since settling into this care home.
Linda L (Daughter of Resident)
I can not speak highly enough of the staff and the care they have given
Toni D (Niece of Resident)
Bank Hall Care Home is a home in its truest sense; not an institution.
Linda L (Daughter of Resident)
We're happy to supply you with an itemised quote based on your specific care needs following an in-depth conversation with you, your loved ones and any current caregivers. This allows us to reflect the level of care required in the price we quote.
These prices are only a guideline, please contact Bank Hall Care Home to find out the exact price for your requirements.
Contact Bank Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
Contact Bank Hall Care Home to confirm what exactly is included and get an estimate tailored to your care needs:
There is parking available within Bank Hall grounds
Bank Hall Care Home has a Review Score of 9.8 (9.811) out of 10, based on 11 reviews in the last 2 years.
Over all time Bank Hall Care Home has 39 reviews.
5.0 out of 5
Thank you for your lovely feedback; we are thrilled to hear that you are happy with the care and treatment you & your family receive at Bank Hall.
5.0 out of 5
Thank you for your lovely feedback! We're so glad to hear your mum is happy at Bank Hall. It means a lot to our team to know their care is making a difference.
5.0 out of 5
Thank you for your kind words. We are happy to hear that you have had a positive experience thus far.
5.0 out of 5
Thank you for the lovely review Sam. We adore your mum and are thrilled to hear that you are happy with the care and treatment she receives.
5.0 out of 5
Thank you for your kind words! We're incredibly proud of our staff and we'll pass on this amazing feedback.
5.0 out of 5
Thank you for your kind words; we're glad you and your dad are enjoying the home and the activities we have to offer!
5.0 out of 5
5.0 out of 5
Thank you very much for taking the time to write such a lovely review. We are very pleased that you are happy with the care provided at Bank Hall.
5.0 out of 5
Thank you so much for your kind words, we're thrilled to hear our home has been such a great experience for your mum!
5.0 out of 5
Thank you so much for your kind words, we hope your dad continues to enjoy his stay!
4.0 out of 5
Thank you very much for your kind words and your review.
3.0 out of 5
Thank you for your feedback! We're striving for a more open and consistent dialogue between our home and our families who have placed loved ones in our care. We've already made efforts in ensuring that events are being displayed more consistently on our social feeds as well as populating the pages with more day-to-day content.
4.0 out of 5
5.0 out of 5
Thank you so much for your thoughts about our care at our Bank Hall facility!
5.0 out of 5
Thank you so much for your kind words. Our staff work incredibly hard to provide 5-star service for your mum and all of our residents.
5.0 out of 5
Thank you very much for taking the time to write such a lovely review. We are very pleased that you are happy with the care provided at Bank Hall. The team work extremely hard to ensure that all residents are well cared for and are happy, and of course, you are happy and reassured. We do strive to provide the best possible care and encourage all residents to maintain their independence as much as possible. Thank you from all at Team Bank Hall.
5.0 out of 5
Thank you very much for taking the time out to write such a wonderful review. I am so pleased to hear that everyone made your visit special and they were welcoming. We have a fantastic team at Bank Hall who strive to provide the best possible care for your relative. It is a pleasure to care for him. I will, of course, let our maintenance man know of your compliment of the gardens, he works extremely hard in maintaining them. All of our residents enjoy their time in the garden it is a really lovely atmosphere.
Thank you again for your kind words.
4.0 out of 5
Thank you for your kind words, we are thrilled to hear you're happy with our services at Bank Hall.
5.0 out of 5
Thank you for your kind words, I will pass the lovely comments on to the staff at Bank Hall.
5.0 out of 5
Thank you very much Toni for your kind words. We pride ourselves on providing excellent care for our residents here at Bank Hall. We are very happy to hear that your aunt is happy living at Bank Hall and enjoying it here. Hopefully, everything will be back to some normality soon and all visiting is resumed. We are really looking forward to welcoming friends and families back into the home.
Kind regards
The Review Score of 9.8 (9.811) out of 10 for Bank Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
My name is Cheryl, and I am the Registered Manager here at Bank Hall. I have worked in the care sector for over 12 years and I am currently working towards my Level 5 Diploma in Leadership for Health and Social Care. Having progressed through a variety of roles within the company, I have developed a comprehensive understanding of the needs of both residents and staff.
I remain committed to delivering high-quality, person-centred care that prioritises dignity, respect, and independence.
Throughout my career, I have been driven by a genuine passion for supporting older people to lead fulfilling lives in a safe, comfortable, and compassionate environment. My goal is to lead a strong, supportive team and to foster a positive culture where everyone, residents, families, and staff feel valued and at home.
My name is Leah, and I began my career in the care sector in 2013, immediately after leaving college. Over the years, I have progressed from Care Assistant to Senior Care Assistant, Unit Manager, and ultimately Deputy Manager. In 2024, I joined Rochcare, which I consider one of the most rewarding decisions of my career. I am deeply passionate about supporting others and take great pride in being able to make a meaningful difference to people’s lives and overall well-being. I am committed to ensuring that everyone who enters our service feels safe, respected, and well cared for. I strongly believe in promoting independence and supporting residents to live as closely as possible to how they would within their own homes, while ensuring their safety and well-being at all times. I have dedicated the majority of my career to supporting individuals living with dementia. I am also committed to providing guidance and additional support to staff, helping them to deliver the highest standard of dementia care. I am committed to ensuring that every person in our care receives the highest standard of support, delivered with dignity, compassion, and respect.
My name is Michelle and I am employed by Bank Hall, as part of the management administration team, where I support my manager, Cheryl and deputy manager Leah. I also support our care staff where needed be, my role is wide and varied, and no two days are the same, which is great. You will find me in my office near reception, sorting rotas, wages, residents’ paperwork, recruitment, invoicing, and much more, which I love. The residents often pop in to my office for chats and requests, listening to their history and remembering their past is so heartwarming. I have been at Bank Hall Care Home now for just under a year, and I must say this is the happiest I have been for a long time. The residents are cared for with dignity and respect; they are not just a number here, each resident is treated individually.
I am a seasoned Internal Quality Assurer, Assessor, and Training Manager ,Trainer and Coach with extensive experience in the higher education sector and across the health and social care industry. My career spans over 34 years with 13 years spent in key roles in Domiciliary Care, Residential Dementia Care Homes, and Training Management. Also delivering Apprenticeships with FE colleges. I aim to demonstrate commitment to excellence in care and education. I embed the values of high-quality care into the education of the team and to ensure person centred care and compassion, caring and kindness are core values. I started in care when I was 19 and very quickly realised the value of care and I wanted to ensure that the people I supported received he best care possible. Working my way up from a care assistant, senior carer, mentor, assessor, trainer, then into management. I currently work as Training Manager for Rochcare Care Homes. I oversee the full spectrum of training across four residential dementia care homes and the domiciliary service in the North-West of England. I design and deliver induction programs, bespoke specialist training, and annual refresher courses—developing all course materials to meet evolving care standards and staff needs. I am highly skilled in both face-to-face and e-learning platforms, with expertise in elder care, medicine, and all mandatory CQC training.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bank Hall Care Home to verify any information. View our terms and conditions. Bank Hall Care Home has an Enhanced Service - more info.
