Coniston House, Chorley, Lancashire
Coniston House, Chorley, Lancashire
Coniston House, Chorley, Lancashire

A former local authority residential home based in the popular market town of Chorley, Coniston House was acquired by RochCare in 2008 and works began to transform the home into a modern, fit for purpose 2 storey dementia care home situated just a few minutes walk in the popular area of Gillibrand.

Coniston House is situated in its own grounds with a spacious car park and landscaped gardens. It is located on bus route with local amenities nearby. The nearest bus stop is actually named Coniston House.

Group: RochCare (UK) Ltd

Person in charge: Donna Norton (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 43

Rooms with ensuite WC: 43

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Coniston House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Coniston House has a Review Score of 9.5 (9.459)

The Review Score of 9.5 (maximum of 10) for Coniston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Coniston House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.761 for Coniston House is calculated as follows: ( (55 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.698 Points relating to the number of positive Reviews for Coniston House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.6 Target = 0.698

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Coniston House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Coniston House

  • Civil Partner of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

Staff very caring and kindly to their residents. The home seems to try and put some activity on each day. Very happy with the care my Grandad receives.

How likely would you be to recommend Coniston House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

In my opinion, Coniston House is a very good care home. It is very clean and provides lots of activities for the residents the food provided is also excellent. The main attribute of Coniston house is the staff. All the carers are very friendly and considerate and they provide fantastic care to all the residents.

How likely would you be to recommend Coniston House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Very good and care staff are very caring and very caring towards my uncle who seems to get worse every day we come.

How likely would you be to recommend Coniston House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident for nearly a year. Both my mother and all our family are delighted with every aspect the home provides. She is well cared for, meals are excellent and the activities are varied and well thought out. The respect and dignity shown by every staff member are second to none. Family visitors are treated as friends and are warmly welcome. Outstanding AAA+

How likely would you be to recommend Coniston House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Warm, friendly, smell free atmosphere. Staff communicate with all residents, staff welcome visitors by name - makes you feel like you matter.
They treat my partner with kindness, fun, warmth and firmness if necessary. They know her habits/likes and dislikes.
I couldn't put excellent to all because there is always room to improve.
Thank you.

How likely would you be to recommend Coniston House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Attended the Easter bingo afternoon for residents and families. The afternoon was brilliant - everyone enjoyed it!
Lovely bingo prizes, great atmosphere.
The staff were fantastic, very friendly and helped make sure every resident joined in.

How likely would you be to recommend Coniston House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2016

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