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Coniston House Care Home

Coniston Road, Chorley, Lancashire PR7 2JA
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Staff genuinely care for the residents, not unusual to see someone being given a hugJeannie S(Partner of Resident/Service User)
Coniston House Care Home, Chorley
A beautiful, well-maintained homeJulie J(Friend of Resident/Service User)
Coniston House Care Home, Chorley
The food is also of a very good standard and a lot of it!Carolyn B(Daughter of Resident/Service User)
Coniston House Care Home, Chorley

Coniston House is a purpose-built residential and dementia care home located in Chorley, Lancashire. The home is staffed with an experienced and friendly team who treat those who enter the home with absolute care and kindness.

Coniston House is situated in its own grounds with a spacious car park and landscaped gardens. It is located on bus route with local amenities nearby.

Care Provided by Coniston House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,500£1,450 - £1,500
Residential Dementia Care£1,450 - £1,500£1,450 - £1,500

We're happy to supply you with an itemised quote based on your specific care needs following an in-depth conversation with you, your loved ones and any current caregivers. This allows us to reflect the level of care required in the price we quote.

Contact Coniston House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kirsty Thompson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (43)

Parking

  • Parking available onsite.

Coniston House Care Home Reviews (68)

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9.8

Coniston House Care Home has a Review Score of 9.8 (9.805) out of 10, based on 18 reviews in the last 2 years. Over all time Coniston House Care Home has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from Sue T (Wife of Resident) published on 14 November 2023 Submitted via Website
Overall Experience

After visiting my husband here for 18 months, I can’t sing the praises of the management and staff loud enough! If any care home deserves 5 stars and a score of 10 out of 10 it surely has to be Coniston House. The home is spotless, homely and all residents are cared for with love and affection. There are so many activities as well as regular visits from singers, and residents are actively encouraged to participate. It has given me peace of mind knowing that my husband is safe and well looked after here. Thank you everyone.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you for your wonderful review! We're pleased that you love the support and care that your husband is receiving here at Coniston House!

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Review from David W (Son of Resident) published on 29 June 2023 Submitted via Website
Overall Experience

With the summer now upon us the staff have had all residents who want to be out in the garden for activities and sunshine, this has been a real boost for my dad as he loves the garden and has been a real lift to his outlook.

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Review from Kirsty D (Daughter of Resident) published on 29 June 2023 Submitted via Website
Overall Experience
As a new resident, my dad has struggled with the change and his feelings of lost independence. The staff have been absolutely excellent. His needs have been continually assessed and his care plan tweaked accordingly to make it right for him and us. Staff have been incredibly supportive of me as a daughter making difficult decisions and have always made me feel so welcome to visit or call.

Everyone, including senior staff, management and administration staff has such positive interactions with the residents - everybody in there is working hard to make life as fulfilling as possible for the guests living there. I wouldn't hesitate to recommend Coniston to any family who is looking for a care home for a loved one with dementia. Thank you to everyone for all that you do.

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Review from S G (Daughter of Resident) published on 13 June 2023 Submitted via Website
Overall Experience

My mum has been in Coniston House for over a year. It is simply brilliant. The care and love she receives are just superb. I couldn’t rate this place highly enough. Well done Coniston House you are all amazing.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you so much! We're so happy for you and your mum and we appreciate all your kind words.

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Review from Chris F (Daughter of Resident) published on 5 March 2023 Submitted via Postal Card
Overall Experience

Mum has been at Coniston House Care Home for eighteen months and in that time she has been really settled. Mum has enjoyed lots of outings as well as entertainment which has been put on for the residents. The staff and management work really hard to give the residents a really good experience. Mum has made lots of friends and she is very active, visiting the other residents. I think Coniston House is excellent. Well done to the whole team!

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Review from D M (Sister of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

I am helped and assisted by staff, particularly regular staff/carers. I appreciate their attention and warmth. My sister seems well cared for and not distressed or anxious. She feels comfortable.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you so much for your kind words and we hope your sister continues to enjoy her time at Coniston House.

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Review from Beverley A (Daughter of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

Coniston House Care Home is a fabulous home. The care and dedication of all the staff are excellent. They all go above and beyond to make my mum feel loved and at home. They are not only kind and supportive to residents but to families as well. Always going that extra mile. It's always a pleasure visiting Coniston House and seeing Mum so settled and always getting a warm welcome.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you for your feedback and review. It's lovely to hear you and your mum are happy with your experience at Coniston House. We are so proud of the work we do here and it's amazing to hear you feel the same.

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Review from Deborah H (Daughter of Resident) published on 7 December 2022 Submitted via Website
Overall Experience

Can't compliment this home enough. These carers are exceptional, the care, love and kindness they show to each and every resident are amazing. The home itself is very homely and comfortable, but it's the staff that really makes it for me. They are so welcoming and very much a big family environment, nothing is too much trouble for them.

Reply from Donna Norton, Manager at Coniston House Care Home

What lovely words, thank you for this wonderful review.

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Review from Myra W (Wife of Resident) published on 9 November 2022 Submitted via Website
Overall Experience

As a family, we were nervous about my husband going into care. We had nothing to worry about, the whole team worked with us and, of course, my husband so he settled in quickly. The home is wonderful, so much going on for the residents, kind and caring staff who really do look after him. This is a wonderful home and my husband's quality of life is greatly improved. The home is filled with fun and laughter and we can't thank you enough for the care and understanding you have given my husband.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you so much for your kind words and we hope your husband continues to enjoy his time at Coniston House.

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Review from Debbie T (Daughter of Resident) published on 12 October 2022 Submitted via Website
Overall Experience

Everyone at Coniston House Care Home is truly committed to providing the best care and support to residents. Their constant dedication is amazing and I have nothing but praise for their consistent hard work and commitment.

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Review from L L (Stepdaughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

Coniston House Care Home provides an excellent service to its residents. My stepfather has been residing there now for nearly five years and he’s really happy and content. There are plenty of activities and the staff are great. You hear such negative stories about how other homes are not letting visitors in still after Covid but Coniston handled it brilliantly and kept everyone safe whilst still letting us visit our loved ones. Thanks to all the staff.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you for your review, we're thrilled that your Step-Father is enjoying his time at Coniston House, especially with the difficulties faced by Covid.

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Review from Donna G (Niece of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

My aunt has been a resident in Coniston House Care Home for a few years now. I am happy with the care she receives. She can be difficult at times, the staff keep me informed as necessary. I do not have to worry about her as I know she is being cared for to the best of their abilities.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you for your review, we're so pleased your Aunt is well cared for here at Coniston House!

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Review from C F (Son of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

Coniston House Care Home continues to provide a first-class service for the residents, my mother being one. It presents with excellent, caring staff who often go above and beyond to care for the residents, it is always super clean and tidy with all the residents looking happy with their many needs being met, a truly first-class residential care home.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you so much for your kind words, we're incredibly pleased that we have matched the first-class service we aim to provide!

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Review from O R (Daughter of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

My mother is happy at Coniston House Care Home. They care for her very well and make sure she is safe and well. The staff are very friendly and loving towards my mother and her well-being. Mum is always dressed well and her room is kept very clean. Overall, I’m very satisfied with Coniston House Care Home.

Reply from Cameron Davies, Marketing Executive at Coniston House Care Home

Thank you for the lovely review, we always try to give our families peace of mind. We're incredibly pleased that you're happy with the support your mother receives.

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Review from G S (Sister of Resident) published on 18 June 2021 Submitted via Postal Card
Overall Experience
My sister is better in the home than at home as she needs 24/7 care.

As her sister, I have peace of mind that she is in good, caring hands. Thank you.

Reply from Donna Norton, Manager at Coniston House Care Home

Thank you Glenda for the lovely review, we always try to give our families peace of mind.

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Review from Lynn B (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

I am satisfied with how the home is running.

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Review from Jane P (Niece of Resident) published on 8 April 2021 Submitted via Postal Card
Overall Experience

My aunt was moved to Coniston House Care Home in May last year. I have been able to visit her in the past 2 weeks. When I was unable to visit I was always kept informed and keeping in touch with my aunt was well supported. Now I can visit her I find the staff friendly, caring and professional. The home has a welcoming feel and is clean. My aunt seems happy and well settled. A very good place.

Reply from Donna Norton, Manager at Coniston House Care Home

Thank you for your lovely words, you aunt has settled in well at Coniston and is certainly enjoying her time with us.

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Review from Karen R (Daughter of Resident) published on 7 April 2021 Submitted via Website
Overall Experience
Mam went into Coniston House Care Home during the Covid period so I could not go in to look around, but I was sent a walkthrough video which was very helpful. I looked at FaceBook photos and could see the range of rooms, activities, meals and happy faces. I have not been disappointed - from the moment Mam went she has been loved and cared for better than I could have coped with on my own. The staff have been fantastic helping Mam settle in and supportive of me coping too. They are so friendly, helpful and you can see they care. There is always some activity going on, which during this hard time has fallen to the staff to organise and deliver everything - well done. I have been able to see Mam via window visits, the pod and now face-to-face visits are allowed - all extra work for the the already very hard-working staff.
I would like to take this opportunity to thank everyone at Coniston House as I know Mam is safe and cared for.

Thank you.

Reply from Donna Norton, Manager at Coniston House Care Home

Thank you Karen for a lovely review, your mam has settled in very well and is a pleasure to care for.

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Review from C W (Son of Resident) published on 8 January 2021 Submitted via Website
Overall Experience
After a very difficult period in Mum’s life, we decided upon a care home as Mum would be with others and be safe, and we'd know what she'd had to eat. After visiting 40 care homes from Cumbria to Lancashire, Coniston House stood out, for the friendly and caring staff, clean, big rooms and good, wholesome food.

After being there for 18 months and during Covid they have gone the extra mile to help and make sure residents have their say in what goes on in the home. Activities are key to keeping Mum occupied and they have gone that extra mile to make Mum feel at home. The care is amazing with a permanent team with very few agency staff, so you speak to the same people. Rooms are big and airy. I would recommend Coniston House, Mum could have been at home on her own.

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Review from Donald B (Husband of Resident) published on 16 October 2020 Submitted via Postal Card
Overall Experience

I cannot fault Coniston House. The manager and staff are excellent.

I am at the outside window every day to try to communicate with my wife. I have not had the opportunity to speak to my wife for over 12 months, 7 months in hospital and 5 months at Coniston House. My life is running out at 88 years.

I am disappointed that you did not provide a screened-off room or unit for the purpose of visitors. Please look into this matter, I can see this virus will be with us throughout 2021.

Reply from Robin N, Marketing and PR Executive at Coniston House Care Home

Thank you for your review, Donald. We would like to apologise for the distress this situation has caused you. We are extremely disappointed that visitations are still not possible in this climate, but we understand that this is for the safety of our residents. This decision hasn’t been made by...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (12)

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Meet the Team (5)

Kirsty Thompson
Kirsty ThompsonJob Title:Registered ManagerJoined: 2015

Hello, my name is Kirsty and I am the Home Manager of Coniston House Care Home. I started working in the care sector 15 years ago. I have only worked for two care companies and have worked my way up the care ladder, starting out as a carer, senior carer, team leader, admin and deputy manager, completing my NVQs up to a level 5. I was given the opportunity to become the home manager in March 2023. I am very passionate about leading our team, ensuring excellent quality care is provided to our residents, and also ensuring that they live in a safe and happy home.

Kerry Boylan
Kerry BoylanJob Title:Deputy Manager

To follow.

Gemma Dean
Gemma DeanJob Title:Home Administrator

My role at Coniston House is to assist the Home Manager and Deputy in a range of administrative functions. My role is often the first point of contact between the home and residents, families and visitors. I find it so interesting, especially seeing the positive effect the work the team does has on the people we support every day.

Jane Green
Jane GreenJob Title:Care AssistantJoined: 2011
I have worked at Coniston House for over 9 years, starting as a night carer.

I decided after a while that I would like to apply for the day carer role that had become available.

However, not long afterwards I started working in the kitchen as a cook.

I soon realised that I was missing the interaction with the residents by being in the kitchen, so I decided to return to care.

I know now that working within the social care industry is where I want to be, so I am currently undergoing training for more of a senior role. I would love to take on more responsibility and training in the skills required for medication administration.

I feel that I am a very caring individual and I am passionate about my job, caring and interacting with the residents is the favourite part of my job. I find the whole aspect of social care extremely rewarding.

I am currently completing my NVQ Level 3 in social care.

Emma Rowbotham
Emma RowbothamJob Title:Rochcare Training ManagerJoined: 2025

I am a seasoned Internal Quality Assurer, Assessor, and Training Manager ,Trainer and Coach with extensive experience in the higher education sector and across the health and social care industry. My career spans over 34 years with 13 years spent in key roles in Domiciliary Care, Residential Dementia Care Homes, and Training Management. Also delivering Apprenticeships with FE colleges. I aim to demonstrate commitment to excellence in care and education. I embed the values of high-quality care into the education of the team and to ensure person centred care and compassion, caring and kindness are core values. I started in care when I was 19 and very quickly realised the value of care and I wanted to ensure that the people I supported received he best care possible. Working my way up from a care assistant, senior carer, mentor, assessor, trainer, then into management. I currently work as Training Manager for Rochcare Care Homes. I oversee the full spectrum of training across four residential dementia care homes and the domiciliary service in the North-West of England. I design and deliver induction programs, bespoke specialist training, and annual refresher courses—developing all course materials to meet evolving care standards and staff needs. I am highly skilled in both face-to-face and e-learning platforms, with expertise in elder care, medicine, and all mandatory CQC training.

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