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The purpose-built home is situated right in the community of Heanor on the edge of Heanor Memorial Park and has fantastic views of the woodland park and a large secluded garden to the rear of the property.
Resident wellbeing is Heanor Park's absolute focus and they work hard to ease every resident into...
Care Provided by Heanor Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include weekly hairdressing, activities and days out, bed linen, towels and toiletries, as well as 24 hour care. If you or your loved one are socially funded, please give us a call and we will be happy to talk you through the fees.
The price(s) shown are provided by the care home. Contact Heanor Park Care Home for full pricing details and T&Cs.
Contact Heanor Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Derbyshire Ltd
- Private Owned
Person in charge
- Emily Barlow (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Plenty of free on-site parking here at Heanor Park Care Home.
Heanor Park Care Home Reviews (42)
Heanor Park Care Home has a Review Score of 8.8 (8.825) out of 10, based on 7 reviews in the last 2 years.
Over all time Heanor Park Care Home has 42 reviews.
After signing in, I was promptly taken to her room, passing through bright, light reception rooms on each floor where residents were relaxing, chatting and resting on comfortable furniture, with TV and refreshments available. Her room was a 5-star, ensuite, with a view over the park. It was immaculate, and she commented on how caring everyone was.
Heanor Park Care Home has been a life saver for my family and my mum who is resident here. With my mum being deaf and only communicating by sign language and diagnosed with Alzheimer's she struggled in her own home but after social services were unable to help with the specialist care she needed we managed to find this home with BSL and dementia carers. From the first moment we stepped in, you could feel the warmth and genuine care for the residents. The home is immaculate providing wonderful facilities, there's always activities, day outs and fun crafts and games going on and your encouraged as family and friends to join in. Mum has settled in so well, she is enjoying life and having fun and this gives us as family peace of mind knowing that she is cared and loved for.
We are so pleased that you felt the warmth of the home from your very first visit. Supporting your mum in a way that meets both her communication needs and her dementia...
Mum came out of an 8 week stay in hospital to here, we were all greeted by smiling staff of all levels who were all very polite, helpful, caring and introduced themselves one by one. Mum's room is amazing and has a view that was more like home with uninterrupted views of the park. Every where is immaculate and it is no nice for her to be able to sit at a dining table to conversate with other residents. The care is first class and sorting out Nurses to come in every day to make sure mums insulin is correct. Very good menu with plenty of choices of food. The home has plenty of space in each area and is well led and supported by a good GP surgery and staff.
Thank you for sharing your positive feedback about your experience at our facility. We are delighted to hear that your mum was greeted by smiling and polite staff who provided excellent care during her stay. We are glad that she enjoys her room with a view of the park and the opportunity to socialise at the dining table with other residents.
I was so apprehensive about moving Mum into a care home for a few weeks of respite care. I needn't have been. Mum's room and the communal areas were immaculate. The atmosphere is warm and friendly. All the staff at Heanor Par were brilliant, so supportive, so caring. First-class care. If further respite or even long-term care is ever needed in the future. I have no doubts at all about Mum moving to Heanor Park Care Home.
Thank you so much for leaving us such a glowing review! We are so pleased that you have peace of mind knowing if Mum needs support again that we are here. We hope to see you both again!
Mum was looked after in a friendly and professional way. Everyone was kind and very helpful with any queries. Mum enjoyed the food, loved her room and came home looking healthy and happy after a 3 week stay in October 2024. Mum said it was 5 star! An excellent experience for her and us as a family. Thank you.
I visit regularly and my dad never has a bad word to say, he genuinely loves being there, and I do think he is many people's favourite resident there.
His only complaint is that his room is too big!!
Any questions and support that I or my father need are promptly seen to and I'm always kept in the loop with everything.
5-star place with wonderful staff and residents.
Thank you for sharing your positive feedback about our Deaf Household. We are thrilled to hear that your father is flourishing and feeling at home with us. It's always heartwarming to know that the care and support provided by our staff have made such a positive impact on his well-being. We...
Heanor Park CareHome is a beautiful building and the staff is caring and kind. Rooms are cleaned regularly, and laundry is done quickly and efficiently. Hairdressing is provided and there is a spar bath. Activities are arranged and newspapers and non-alcoholic drinks are provided. Visitors are welcome and can bring pets to visit too. All carers are kind and attentive. However, the food is brought in pre-cooked by an outside source. The menu is tedious and old-fashioned and repeats on a weekly basis. The meals are warmed over in the kitchen and result in sloppy, inedible messes, or warmed in the microwave. Vegetables are cold and tasteless, pies and "bakes" take up the largest part of the menu, and the cheapest cuts of meat are used, judging by the unchewable meat. Salads can be prepared by the kitchen and are done beautifully, and sandwiches are brought in, but how many sandwiches can one eat?
Thank you for providing your feedback on Heanor Park CareHome. We are glad to hear that you find the building beautiful and the staff caring and kind. We appreciate your recognition of the efforts put into maintaining clean rooms and providing efficient laundry services. Thank you for bringing up...
I was very anxious about this but I genuinely wished I had done it sooner!
She has been much happier and I feel I have my Mum back.
The standard of care is great and the activities are amazing.
Mum's mood has been low recently but after a trip out or great activity, she is much happier!
The staff are all great, well trained and caring!
Mum is much safer and happier now.
Thank you, Heanor Park.
Thank you so much for sharing your positive experience with us! We are delighted to hear that your mum has settled in well at Heanor Park and that she is much happier and safer. It's heartwarming to know that you feel like you have your mum back and that the activities and care provided have had a...
Mum came in for two weeks of respite. The home was just amazing, lovely, clean and comfortable. Mum's favourite thing was the staff. She said they were all so lovely. She also had her nails done, a massage and visiting from travelling zoo! I'm sure she'll be back at some point and I know we'll all be more than happy for Mum to be at Heanor.
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your mum enjoyed her respite stay at Heanor. It is wonderful to know that she found the home to be amazing, clean and comfortable. We are especially delighted to hear that she felt well taken care...
We could not have chosen a better place than Heanor Park. We felt that Mum was getting the best care there and was confident she was getting really well looked after.
The actual home is beautiful in such lovely surroundings, all we could hear from her window was birdsong. She hugely enjoyed walking around the gardens which are very well kept. Her room was perfect, very clean with plenty of storage. The bathroom was modern and well-designed.
The main thing that made her stay so special though was the staff. They were amazing. When we were visiting we were made to feel so welcome and were treated so kindly. Mum was always commenting on how lovely they all were. It was so reassuring to us to know she was so well cared for.
I am happy to say that Mum is now back at home. Should she ever need care again it will be at Heanor Park without hesitation.
Thank you for your wonderful review! We are so glad to hear that your mum had a positive experience during her respite care at Heanor Park. It's heartwarming to know that she felt well cared for and enjoyed her time there. We take great pride in our beautiful surroundings, well-maintained gardens,...
Grandma really liked staying at Heanor Park Care Home and said she would stay again if she needed support. I know that she was very impressed with all the staff, she said the place is beautiful but it is the staff that make the home special.
Thank you for sharing your positive feedback about Heanor Park Care Home. We are thrilled to hear that your grandma enjoyed her stay and found the staff to be impressive. We strive to create a warm and welcoming environment for all residents, and we are delighted that she felt the care home was special. We look forward to welcoming your grandma back in the future if she ever needs support again.
An absolutely amazing care home, my grandma was really well looked after, with her enjoying the seating areas and plenty of outside space to walk around. Staff were always friendly and welcoming, and made the experience of visiting wonderful. Could not recommend enough!
Thank you for sharing your positive experience with us! We are thrilled to hear that your grandma was well looked after and enjoyed the various amenities at our care home. Our staff take pride in providing a welcoming and friendly environment for all our residents and visitors. We truly appreciate your recommendation and look forward to continuing to provide excellent care for your loved one.
The very best thing was the staff, their kindness, care and patience was excellent.
If I ever need respite again I shall certainly come here.
Thank you for sharing your positive experience at Ormonde household. We are delighted to hear that you found the room well-appointed and that our staff provided excellent service with kindness, care, and patience. We truly strive to make our guests feel comfortable and well taken care of during...
All carers have been helpful and very respectful to Dad, his care has been second to none. Dad is not really a mixer and enjoys his own company this has been well received and the carers have respected his wishes.
Thank you for sharing your positive feedback about the carers providing exceptional care to your dad. We are delighted to hear that they have been respectful of his need for solitude and have tailored their approach to meet his preferences. It is wonderful to know that your dad feels supported and...
What a terrific experience my mum had following an operation. The staff here were so very welcoming and super friendly. All her needs were met with warmth and tenderness. She has spoken so highly of all the staff, the hairdresser (who made her feel like a million dollars) the residents and this includes the management who tended to any small request too. The rooms are beautifully equipped. As a close-knit family, we would highly recommend this care home.
Thank you for sharing your review! We are delighted to hear about your mum's positive experience at the care home. Providing a welcoming and friendly environment for residents is a top priority for us, and we are thrilled that she felt well taken care of by our staff. We are glad she enjoyed the amenities and services, including the hairdresser who made her feel special!
Lovely surroundings and the staff are so supportive.
Would recommend services to anyone looking for care.
The facilities are outstanding, food served is always different and enjoyed.
Staff are very caring towards all residents, it’s home from home.
Thanks for sharing your positive experience! We're thrilled to hear that your Mum receives outstanding care and is well looked after. We understand the importance of peace of mind for families. Your appreciation of our lovely surroundings and supportive staff means a lot. We strive to create a...
Would have no hesitation in returning if needed longer term.
Mum requires a special diet. She was disappointed that she had cottage pie for her Christmas dinner which is something she has regularly. There was no special Christmas dinner available. There were no different non-alcoholic drinks available from the usual selection.
There is not a great choice of meals, but I have discussed this with the staff so hopefully this can change.
She feels that there was more emphasis on New Year than Christmas by the carers and there was little 'excitement' and celebration of Christmas.
My mother is appreciative of the care she receives from several carers. But she often has to wait for her breakfast; she often doesn't get woken up at 9 am as stated in her care plan; some staff don't know what to do to help her, or others, in the communal area.
We...
I had health issues where I could not be by myself. I was able to gain admission to Heanor Park quickly and spend two weeks recuperating. This respite I found invaluable. I was given excellent care. I was able to return to my home and continue my life. I was not aware you could go into a care home for respite. This was a revelation. It is good to know such a facility is there when you need it.
She has been treated with kindness, dignity and respect.
The staff are all very helpful and knowledgeable. Management takes feedback well and acts on it. They have recently trialled a new food supplier who is excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2021Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Heanor Park Care Home.
There are no upcoming events for Heanor Park Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Heanor Park Care Home
- 06 Jun 2021Recipient: Ashmere Derbyshire Ltd
- 15 Jan 2020Recipient: Ashmere Derbyshire Ltd
Accreditations
There are no accreditations posted yet for Heanor Park Care Home.
Meet the Team (2)

I strive to deliver exceptional care that places utmost importance on our residents' independence, treating them as cherished family members, and ultimately knowing they are happy.

Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that ring us. My goal is to make the process of finding the right home as easy and reassuring as possible.
This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.
If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.
Frequently Asked Questions about Heanor Park Care Home
What types of Care is Heanor Park Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heanor Park Care Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Heanor Park Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heanor Park Care Home to the centre of Heanor?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heanor Park Care Home to verify any information. View our terms and conditions. Heanor Park Care Home has an Enhanced Service -more info.