Heanor Park is a 60-bed care home providing residential, D/deaf services, dementia care, independent living suites and respite care.
The purpose-built home is situated right in the community of Heanor on the edge of Heanor Memorial Park and has fantastic views of the woodland park and a large secluded garden to the rear of the property.
Resident wellbeing is Heanor Park's absolute focus and they work hard to ease every resident into...
Heanor Park is a 60-bed care home providing residential, D/deaf services, dementia care, independent living suites and respite care.
The purpose-built home is situated right in the community of Heanor on the edge of Heanor Memorial Park and has fantastic views of the woodland park and a large secluded garden to the rear of the property.
Resident wellbeing is Heanor Park's absolute focus and they work hard to ease every resident into their new home. Fortunately, they benefit from the enthusiastic support of a family-friendly atmosphere where nothing is ever too much for the residents. Everyone at Heanor Park Care Home is very sociable and enjoys a great sense of fun and togetherness.
Each of the small households has its own kitchen where independence is promoted within a friendly homely environment. The lounges and communal areas are where you’ll find residents joining in activities, mingling over cakes and coffee or perhaps even enjoying a pre-lunch aperitif. They also recognise that sometimes a bit of space is needed and the quiet rooms are always available for some relaxation or just catching up on the papers.
Heanor Park's bedrooms are generously sized, tastefully presented to a high standard and all have en suite walk-in showers. The premium and superior rooms have double beds and wall-mounted TVs and the ground floor rooms have their own garden terrace which can be personalised to suit.
The garden is the perfect spot to while away the summer months in the company of other residents. Residents will be encouraged to take part in the care home's garden activities and other exercises with the support of the team of activity staff.
They also take time to pamper residents in the care home's very own salon or spa which has a state-of-the-art jacuzzi bath or residents can relax and enjoy a film in the cinema room.
Contact Heanor Park Care Home to confirm what's included and get a personalised quote:
All fees include weekly hairdressing, activities and days out, bed linen, towels and toiletries, as well as 24 hour care. If you or your loved one are socially funded, please give us a call and we will be happy to talk you through the fees.
The price(s) shown are provided by the care home. Contact Heanor Park Care Home for full pricing details and T&Cs.
Heanor Park Care Home has a Review Score of 9.3 (9.252) out of 10, based on 8 reviews in the last 2 years.
Over all time Heanor Park Care Home has 44 reviews.
I awesome happy staffs who join me activites and l like them so good team thanks you i go out and have fun i like care staff and manager good i really happy here thankyou i make friends and like all thanks
I awesome happy staffs who join me activites and l like them so good team thanks you i go out and have fun i like care staff and manager good i really happy here thankyou i make friends and like all thanks
Thank you so much for your lovely review! We're so pleased to hear how happy you are and that you enjoy joining in with the activities, going out, having fun and spending time with the team. It's especially lovely to hear that you've made good friends too.
Thank you for your kind words about our care team and manager. We love having you as part of our Ashmere family!
My mum had a great experience at this home. I wasn't sure how she'd get on at a care home but this one feels more like a hotel stay which for her was comforting. She said how wonderful the staff were and really liked the room she was in.
My mum had a great experience at this home. I wasn't sure how she'd get on at a care home but this one feels more like a hotel stay which for her was comforting. She said how wonderful the staff were and really liked the room she was in.
Thank you so much for your lovely review. We're so pleased to hear that your mum had such a positive experience with us and that she felt comfortable and at home during her stay.
It's wonderful to hear how much she liked her room and, most importantly, how highly she thought of our team. We'll...
Thank you so much for your lovely review. We're so pleased to hear that your mum had such a positive experience with us and that she felt comfortable and at home during her stay.
It's wonderful to hear how much she liked her room and, most importantly, how highly she thought of our team. We'll be sure to pass on your kind words to everyone. Thank you for taking the time to share your experience with us!
After signing in, I was promptly taken to her room, passing through bright, light reception rooms on each floor where...
After signing in, I was promptly taken to her room, passing through bright, light reception rooms on each floor where residents were relaxing, chatting and resting on comfortable furniture, with TV and refreshments available. Her room was a 5-star, ensuite, with a view over the park. It was immaculate, and she commented on how caring everyone was.
Heanor Park Care Home has been a life saver for my family and my mum who is resident here. With my mum being deaf and only communicating by sign language and diagnosed with Alzheimer's she struggled in her own home but after social services were unable to help with the specialist care she needed we...
Heanor Park Care Home has been a life saver for my family and my mum who is resident here. With my mum being deaf and only communicating by sign language and diagnosed with Alzheimer's she struggled in her own home but after social services were unable to help with the specialist care she needed we managed to find this home with BSL and dementia carers. From the first moment we stepped in, you could feel the warmth and genuine care for the residents. The home is immaculate providing wonderful facilities, there's always activities, day outs and fun crafts and games going on and your encouraged as family and friends to join in. Mum has settled in so well, she is enjoying life and having fun and this gives us as family peace of mind knowing that she is cared and loved for.
We are so pleased that you felt the warmth of the home from your very first visit. Supporting your mum in a way that meets both her communication needs and her dementia...
Thank you so much for taking the time to share such a heartfelt review. It truly means a lot to the whole team at Heanor Park.Thank you again for your kind words and for trusting us with your mum's care. It is a privilege to support her and your family.
Mum came out of an 8 week stay in hospital to here, we were all greeted by smiling staff of all levels who were all very polite, helpful, caring and introduced themselves one by one. Mum's room is amazing and has a view that was more like home with uninterrupted views of the park. Every where is...
Mum came out of an 8 week stay in hospital to here, we were all greeted by smiling staff of all levels who were all very polite, helpful, caring and introduced themselves one by one. Mum's room is amazing and has a view that was more like home with uninterrupted views of the park. Every where is immaculate and it is no nice for her to be able to sit at a dining table to conversate with other residents. The care is first class and sorting out Nurses to come in every day to make sure mums insulin is correct. Very good menu with plenty of choices of food. The home has plenty of space in each area and is well led and supported by a good GP surgery and staff.
Thank you for sharing your positive feedback about your experience at our facility. We are delighted to hear that your mum was greeted by smiling and polite staff who provided excellent care during her stay. We are glad that she enjoys her room with a view of the park and the opportunity to socialise at the dining table with other residents.
I was so apprehensive about moving Mum into a care home for a few weeks of respite care. I needn't have been. Mum's room and the communal areas were immaculate. The atmosphere is warm and friendly. All the staff at Heanor Par were brilliant, so supportive, so caring. First-class care. If further...
I was so apprehensive about moving Mum into a care home for a few weeks of respite care. I needn't have been. Mum's room and the communal areas were immaculate. The atmosphere is warm and friendly. All the staff at Heanor Par were brilliant, so supportive, so caring. First-class care. If further respite or even long-term care is ever needed in the future. I have no doubts at all about Mum moving to Heanor Park Care Home.
Thank you so much for leaving us such a glowing review! We are so pleased that you have peace of mind knowing if Mum needs support again that we are here. We hope to see you both again!
Mum was looked after in a friendly and professional way. Everyone was kind and very helpful with any queries. Mum enjoyed the food, loved her room and came home looking healthy and happy after a 3 week stay in October 2024. Mum said it was 5 star! An excellent experience for her and us as a family....
Mum was looked after in a friendly and professional way. Everyone was kind and very helpful with any queries. Mum enjoyed the food, loved her room and came home looking healthy and happy after a 3 week stay in October 2024. Mum said it was 5 star! An excellent experience for her and us as a family. Thank you.
My Father is in the Deaf unit and has been since May 2023, and the service that has been provided has been second to none, I couldn't think of a better place for him to be, after a difficult year prior to him being moved into the Deaf unit he was moved around place to place and things looked bleak,...
5-star place with wonderful staff and residents.
Thank you for sharing your positive feedback about our Deaf Household. We are thrilled to hear that your father is flourishing and feeling at home with us. It's always heartwarming to know that the care and support provided by our staff have made such a positive impact on his well-being. We...
Thank you for sharing your positive feedback about our Deaf Household. We are thrilled to hear that your father is flourishing and feeling at home with us. It's always heartwarming to know that the care and support provided by our staff have made such a positive impact on his well-being. We appreciate your kind words about our team and are glad to hear about the excellent experiences you and your father have had during his time with us. If you ever have any questions or need further support, please do not hesitate to reach out. Thank you again!
Heanor Park CareHome is a beautiful building and the staff is caring and kind. Rooms are cleaned regularly, and laundry is done quickly and efficiently. Hairdressing is provided and there is a spar bath. Activities are arranged and newspapers and non-alcoholic drinks are provided. Visitors are...
Heanor Park CareHome is a beautiful building and the staff is caring and kind. Rooms are cleaned regularly, and laundry is done quickly and efficiently. Hairdressing is provided and there is a spar bath. Activities are arranged and newspapers and non-alcoholic drinks are provided. Visitors are welcome and can bring pets to visit too. All carers are kind and attentive. However, the food is brought in pre-cooked by an outside source. The menu is tedious and old-fashioned and repeats on a weekly basis. The meals are warmed over in the kitchen and result in sloppy, inedible messes, or warmed in the microwave. Vegetables are cold and tasteless, pies and "bakes" take up the largest part of the menu, and the cheapest cuts of meat are used, judging by the unchewable meat. Salads can be prepared by the kitchen and are done beautifully, and sandwiches are brought in, but how many sandwiches can one eat?
Thank you for providing your feedback on Heanor Park CareHome. We are glad to hear that you find the building beautiful and the staff caring and kind. We appreciate your recognition of the efforts put into maintaining clean rooms and providing efficient laundry services. Thank you for bringing up...
Thank you for providing your feedback on Heanor Park CareHome. We are glad to hear that you find the building beautiful and the staff caring and kind. We appreciate your recognition of the efforts put into maintaining clean rooms and providing efficient laundry services. Thank you for bringing up your concerns about our food. I've followed up with our Head of Kitchens about this and I've been informed that she has been in conversations with you to address this. We are committed to continuously improving our service and will work closely with you to ensure that you are satisfied with the meals you receive.
Mum's mood has been low recently but after a trip out or great...
Thank you, Heanor Park.
Thank you so much for sharing your positive experience with us! We are delighted to hear that your mum has settled in well at Heanor Park and that she is much happier and safer. It's heartwarming to know that you feel like you have your mum back and that the activities and care provided have had a...
Thank you so much for sharing your positive experience with us! We are delighted to hear that your mum has settled in well at Heanor Park and that she is much happier and safer. It's heartwarming to know that you feel like you have your mum back and that the activities and care provided have had a positive impact on her well-being. We will make sure to pass on your kind words to the staff at Heanor Park. Thank you for trusting us with your mum's care.
Mum came in for two weeks of respite. The home was just amazing, lovely, clean and comfortable. Mum's favourite thing was the staff. She said they were all so lovely. She also had her nails done, a massage and visiting from travelling zoo! I'm sure she'll be back at some point and I know we'll all...
Mum came in for two weeks of respite. The home was just amazing, lovely, clean and comfortable. Mum's favourite thing was the staff. She said they were all so lovely. She also had her nails done, a massage and visiting from travelling zoo! I'm sure she'll be back at some point and I know we'll all be more than happy for Mum to be at Heanor.
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your mum enjoyed her respite stay at Heanor. It is wonderful to know that she found the home to be amazing, clean and comfortable. We are especially delighted to hear that she felt well taken care...
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your mum enjoyed her respite stay at Heanor. It is wonderful to know that she found the home to be amazing, clean and comfortable. We are especially delighted to hear that she felt well taken care of by our lovely staff and enjoyed the additional activities such as having her nails done, a massage, and getting involved with the travelling zoo. Thank you for trusting us with her care!
The actual home...
I am happy to say that Mum is now back at home. Should she ever need care again it will be at Heanor Park without hesitation.
Thank you for your wonderful review! We are so glad to hear that your mum had a positive experience during her respite care at Heanor Park. It's heartwarming to know that she felt well cared for and enjoyed her time there. We take great pride in our beautiful surroundings, well-maintained gardens,...
Thank you for your wonderful review! We are so glad to hear that your mum had a positive experience during her respite care at Heanor Park. It's heartwarming to know that she felt well cared for and enjoyed her time there. We take great pride in our beautiful surroundings, well-maintained gardens, clean facilities, and most importantly, our dedicated and caring staff. We appreciate your compliments and are thrilled to know that you felt welcomed and reassured during your visits. Should your mum ever need care again, we would be honoured to welcome her back to Heanor Park. Thank you for choosing us!
Grandma really liked staying at Heanor Park Care Home and said she would stay again if she needed support. I know that she was very impressed with all the staff, she said the place is beautiful but it is the staff that make the home special.
Grandma really liked staying at Heanor Park Care Home and said she would stay again if she needed support. I know that she was very impressed with all the staff, she said the place is beautiful but it is the staff that make the home special.
Thank you for sharing your positive feedback about Heanor Park Care Home. We are thrilled to hear that your grandma enjoyed her stay and found the staff to be impressive. We strive to create a warm and welcoming environment for all residents, and we are delighted that she felt the care home was special. We look forward to welcoming your grandma back in the future if she ever needs support again.
An absolutely amazing care home, my grandma was really well looked after, with her enjoying the seating areas and plenty of outside space to walk around. Staff were always friendly and welcoming, and made the experience of visiting wonderful. Could not recommend enough!
An absolutely amazing care home, my grandma was really well looked after, with her enjoying the seating areas and plenty of outside space to walk around. Staff were always friendly and welcoming, and made the experience of visiting wonderful. Could not recommend enough!
Thank you for sharing your positive experience with us! We are thrilled to hear that your grandma was well looked after and enjoyed the various amenities at our care home. Our staff take pride in providing a welcoming and friendly environment for all our residents and visitors. We truly appreciate your recommendation and look forward to continuing to provide excellent care for your loved one.
If I ever need respite again I shall certainly come here.
If I ever need respite again I shall certainly come here.
Thank you for sharing your positive experience at Ormonde household. We are delighted to hear that you found the room well-appointed and that our staff provided excellent service with kindness, care, and patience. We truly strive to make our guests feel comfortable and well taken care of during...
Thank you for sharing your positive experience at Ormonde household. We are delighted to hear that you found the room well-appointed and that our staff provided excellent service with kindness, care, and patience. We truly strive to make our guests feel comfortable and well taken care of during their stay. We look forward to welcoming you back if you ever need respite again in the future. Thank you for choosing Heanor Park Care Home for your stay!
All carers have been helpful and very respectful to Dad, his care has been second to none. Dad is not really a mixer and enjoys his own company this has been well received and the carers have respected his wishes.
All carers have been helpful and very respectful to Dad, his care has been second to none. Dad is not really a mixer and enjoys his own company this has been well received and the carers have respected his wishes.
Thank you for sharing your positive feedback about the carers providing exceptional care to your dad. We are delighted to hear that they have been respectful of his need for solitude and have tailored their approach to meet his preferences. It is wonderful to know that your dad feels supported and...
Thank you for sharing your positive feedback about the carers providing exceptional care to your dad. We are delighted to hear that they have been respectful of his need for solitude and have tailored their approach to meet his preferences. It is wonderful to know that your dad feels supported and well-cared for in his own home. We will make sure to pass on your kind words to the carers. Thank you for choosing our services.
What a terrific experience my mum had following an operation. The staff here were so very welcoming and super friendly. All her needs were met with warmth and tenderness. She has spoken so highly of all the staff, the hairdresser (who made her feel like a million dollars) the residents and this...
What a terrific experience my mum had following an operation. The staff here were so very welcoming and super friendly. All her needs were met with warmth and tenderness. She has spoken so highly of all the staff, the hairdresser (who made her feel like a million dollars) the residents and this includes the management who tended to any small request too. The rooms are beautifully equipped. As a close-knit family, we would highly recommend this care home.
Thank you for sharing your review! We are delighted to hear about your mum's positive experience at the care home. Providing a welcoming and friendly environment for residents is a top priority for us, and we are thrilled that she felt well taken care of by our staff. We are glad she enjoyed the amenities and services, including the hairdresser who made her feel special!
Staff are...
Staff are very caring towards all residents, it’s home from home.
Thanks for sharing your positive experience! We're thrilled to hear that your Mum receives outstanding care and is well looked after. We understand the importance of peace of mind for families. Your appreciation of our lovely surroundings and supportive staff means a lot. We strive to create a...
Thanks for sharing your positive experience! We're thrilled to hear that your Mum receives outstanding care and is well looked after. We understand the importance of peace of mind for families. Your appreciation of our lovely surroundings and supportive staff means a lot. We strive to create a comfortable, welcoming environment. Also, we're glad you enjoy the variety of food and our attentive staff. Thanks for recommending our services! We appreciate your kind words and are here for any further feedback or questions you may have.
Really lovely home. Very welcoming and inviting. Mum was very well looked after whilst in respite. The only thing that could’ve been better was activities. Mum was slightly bored at times but she wasn’t at the home for very long, only a few days, so maybe she didn't get to experience that part....
Would have no hesitation in returning if needed longer term.
Mum requires a special diet. She was disappointed that she had cottage pie for her...
My mother is appreciative of the care she receives from several carers. But she often has to wait for her breakfast; she often doesn't get woken up at 9 am as stated in her care plan; some staff don't know what to do to help her, or others, in the communal area.
We...
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your mother's disappointment with the recent experiences at our facility. Please be assured that we take this feedback seriously, and we are committed to addressing the concerns you have raised.If you have any further concerns or suggestions, please do not hesitate to reach out to us. We value your input and are committed to making the necessary changes to enhance the quality of our services.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I strive to deliver exceptional care that places utmost importance on our residents' independence, treating them as cherished family members, and ultimately knowing they are happy.
Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that ring us. My goal is to make the process of...
Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that ring us. My goal is to make the process of finding the right home as easy and reassuring as possible.
This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.
If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 60 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heanor Park Care Home to verify any information. View our terms and conditions. Heanor Park Care Home has an Enhanced Service -what an Enhanced Service includes.