






Heanor Park is a 60-bed care home providing residential, D/deaf services, dementia care, independent living suites and respite care.
The purpose-built home is situated right in the community of Heanor on the edge of Heanor Memorial Park and has fantastic views of the woodland park and a large secluded garden to the rear of the property.
Resident wellbeing is Heanor Park's absolute focus and they work hard to ease every resident into...
Care Provided by Heanor Park Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include weekly hairdressing, activities and days out, bed linen, towels and toiletries, as well as 24 hour care. If you or your loved one are socially funded, please give us a call and we will be happy to talk you through the fees.
The price(s) shown are provided by the care home. Contact Heanor Park Care Home for full pricing details and T&Cs.
Contact Heanor Park Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Derbyshire Ltd
- Private Owned
Person in charge
- Emily Barlow (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Plenty of free on-site parking here at Heanor Park Care Home.
Heanor Park Care Home Reviews (42)
Heanor Park Care Home has a Review Score of 8.8 (8.825) out of 10, based on 7 reviews in the last 2 years.
Over all time Heanor Park Care Home has 42 reviews.
Have always been treated with respect and made to feel welcome when visiting my sister.
My mother has been a resident for three years. In that time her care has been outstanding. The home is always spotless and mum's room is beautiful. All staff are welcoming and very helpful. They are knowledgeable regarding Mum's welfare and if they aren't they will always find out.
Heanor Park Care Home was very helpful when I needed a service for my mum. The manager was very responsive and helpful. On arrival, a temporary GP was arranged and district nurse support was quickly organised. The care home is a new build with good facilities. There was good staffing evident when visiting. A request to review food was actioned. Overall, Heanor Park Care Home provided excellent service when it was needed. After a two-month stay with the help of the care home and local hospital, my mum was able to return home.
Thank you for taking the time to leave our home a review. It is wonderful to hear that overall the service was excellent and that your mum is now fit enough to be back home.
Mum came to Heanor Park Care Home as her first experience of respite care, she stayed for nine days. She was very impressed with the level of care and cleanliness of the home and her room. They provided an extra high toilet seat and bedside clock on request to help her out very quickly. She needed her radiator turned off as it was a bit too warm in her room. Some of the lunchtime food was a bit bland for her taste. She would be very happy to come back again.
Thank you for taking the time to leave us a review! We are so pleased to hear that your mum had a good first experience of respite care with us. We will review our menu options to see if it can be improved.
In my opinion, the home is very well managed and the staff are always welcoming when I take my wife in.
Thank you for taking the time to leave us such a glowing review! We are so pleased to hear that your wife feels so comfortable and relaxed when she is at our home!
Originally my friend came in for respite after a fall. She was in a dark place. Each week I have seen an improvement in her mental and physical health. Well done.
Thank you for taking the time to leave us such a lovely review! We are so pleased that you have seen an improvement in your friend's mental and physical health since she moved into our home!
Enjoyed two weeks of respite and was very impressed by all the staff and services provided. Would not hesitate to apply again should my needs require more help.
Great to hear that the respite stay was a good one, thank you for taking the time to leave us a review!
We needed urgent respite care for my elderly mother on exiting hospital. Her care needs were too great for us to cope with and she was not ready to return to her own home but the hospital moved to discharge her at short notice given that her medical needs had been met. We had minimal knowledge about the care system but one simple phone call of enquiry to Ashmere reassured us that a room at Heanor Park could be provided at a day's notice if needed, that all her needs would be met and at a reasonable cost. They worked closely with us as a family, arranged a visit at short notice and within 3 days she was settled within a lovely, hotel quality room in nice surroundings. Every single member of staff involved in her care, from the initial phone call of enquiry, through to the day she left to go home a month later was friendly, caring and professional. This was a huge relief to the family and we are very grateful to all the staff involved. We highly recommend Heanor Park for respite care.
Thank you for taking the time to leave Heanor Park Care Home such a glowing review! It is great to hear that you had such a wonderful experience.
When my mother went to live at Heanor Park Care Home, I don't think any of us realised just how very poorly she was. Three months on, and she is a different person. Surrounded by a team and genuine carers, with good food, the friendship of other residents, and a safe, warm, calm environment, she has had one time and the resources to recover - such that she now plays an active part, at times able to give back for her new friends. As she put it - "this is Derbyshire, this is me, and I am very happy here".
It is so great to hear that your mother is doing so much better; it is so lovely to hear such wonderful reviews. Thank you for taking the time to write this; it will be passed on to the Heanor Park Care Home team.
The staff could not have been more helpful or made us any more welcome, they even made her a cake.
We would like to thank the home and all the staff for allowing us to give Mum a good birthday.
Thank you very much for your lovely review of Heanor Park Care Home. I am so pleased your mum had a fantastic birthday and that Heanor Park staff made this possible.
I am delighted with the care and attention my mum has received. After 5 weeks in hospital, my mum feels settled and safe. Above all, she is happier and more confident than I have seen her for some time. She enjoys the activities and has been made to feel welcome by the other residents and staff. The facilities are excellent and my mum is delighted with her room. Thank you to everyone for the excellent care and support they have given to my mum.
Thank you very much Terry for taking the time to write your fantastic review of Heanor Park Care Home, I am incredibly pleased that your mum is happy at Heanor Park and you are pleased with the care she is receiving.
Mum has a beautiful room, with lots of her own photos, ornaments and memorabilia. She loves the view out to the local park. She now feels at home in her new surroundings. The move has been so worth it to see mum happy and healthy again.
Thank you so much for your fantastic review of Heanor Park Care Home. It is amazing to hear that your mum has settled so well and is feeling her happy and normal self again. We are so glad to have your mum with us at Heanor Park and hope she has many more happy memories here. All the best.
The care given by the staff is wonderful and one carer is always singled out for her praise.
Most days one of the carers organises something for the residents to undertake if they wish, be that a quiz or a physical activity. Her creativity in finding things to engage and amuse the residents, and to keep them busy is astounding.
The manager ensures everything runs smoothly and twice in recent weeks she has gone over and above what we might have expected to have been done to personally assist my mum.
I have nothing but praise for the time and effort taken to ensure my mum is happy which removes an amount of worry my sister and I carried prior to her becoming a resident. We know she is safe and secure.
Thank you so much for your lovely review of Heanor Park Care Home. I will pass on your thanks and kind words to our staff who will be incredibly pleased how much your mum loves living at Heanor Park. We really value your feedback and will continue to offer 5 star care to our residents. Thanks again.
The information on this home is very misleading. If your loved one has dementia and needs or is almost likely to need nursing care and you don't want the upheaval of having to move your relative, then look elsewhere. The home is lovely and the care staff are amazing, but having discussed my mum's needs, we were led to believe that they would be able to deal with her. Unfortunately, it looks like a move is on the cards for my mum. So think carefully.
Thank you for your review and I am sorry that your mum is unable to stay with us at Heanor Park Care Home. We are not registered for Nursing Care and we are confident we do not advertise Nursing Care at Heanor Park. At the time of admission we go through a rigorous admissions process to ensure we...
Not only an extension of mum's family but ours too. Always happy to greet you. The care given is given with love for the job and love for the residents. Nothing is too much trouble. Meals are not my mum's best time of the day but the staff always find something to tempt her with the lovely meals they make. Patient and caring 24/7 never worry about her being here.
Thank you for your lovely review, we are so pleased to hear that you feel part of the Ashmere family.
Fantastic. My mum moved to Heanor Park at the beginning of September for one week, but within a few days, she had decided to move in on a permanent basis. The manager and staff have created a calm and welcoming atmosphere that you can feel the moment you walk through the door. My Mum describes the staff as being absolutely lovely and nothing is ever too much trouble. She says the food is superb: excellent quality, and beautifully cooked and presented. The home is spotlessly clean and the attention to detail radiates through all aspects of the care home. My mum is extremely happy and thoroughly enjoying her life at Heanor Park. A huge thank you to all concerned.
Thank you so much for your fantastic review of Heanor Park. We are so pleased to hear that your mum is happy at Heanor Park and is enjoying her life here. I will pass on the praise to the relevant staff for you. Thanks again.
Caring and excellent staff and management. The location is exceptional, and the facilities outstanding.
We chose Heanor Park for our dad because of its calm atmosphere and exceptionally welcoming community spirit. During his stay, it was always very easy for us to get in touch and we felt that everyone we spoke to knew him very well and was up to date on his progress. We particularly appreciated this during the lockdown, when we were unable to visit. The staff made sure we were able to speak to him every few days until visits were able to resume. The rooms and facilities are excellent: very clean, comfortable and modern. Dad really enjoyed the tasty and nutritious food and there were lots of treats to mark special occasions, including his birthday. Above all, we were impressed by the kindness, dedication and professionalism of the staff who looked after our dad. The strong bonds they had forged with him were clearly demonstrated in their genuine sadness when he moved to a nursing home, following the development of more complex needs related to his dementia.
Hi Linda. Thank you so much for your fantastic review and I am so glad your dad had a positive experience at Heanor Park. Wishing him all the best for his future care. Take care of yourself. Jodie.
In the short time, Mum was there, she was treated with the utmost care and dignity. From management to all staff, the experience was as good as possible for us, and I have nothing but praise for their kindness. The brand new building is beautiful - Mum felt as if she was staying in a posh hotel, but it's warm and friendly atmosphere made it feel homely. Please come and look at Heanor Park. You could not possibly be disappointed and you could not find a nicer place for your loved one.
Thank you so much for your fantastic review, I am so glad your mum felt at home and you were pleased with everything Heanor Park had to offer. All the best x
My father is a resident at the home and is receiving excellent care.
The managers are superb, warm and friendly.
I would definitely recommend this home.
Thank you so much for your fantastic review, and I am very glad that you are happy with the care your father is receiving at Heanor Park.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2021Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Heanor Park Care Home.
There are no upcoming events for Heanor Park Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Heanor Park Care Home
- 06 Jun 2021Recipient: Ashmere Derbyshire Ltd
- 15 Jan 2020Recipient: Ashmere Derbyshire Ltd
Accreditations
There are no accreditations posted yet for Heanor Park Care Home.
Meet the Team (2)

I strive to deliver exceptional care that places utmost importance on our residents' independence, treating them as cherished family members, and ultimately knowing they are happy.

Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that ring us. My goal is to make the process of finding the right home as easy and reassuring as possible.
This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.
If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heanor Park Care Home to verify any information. View our terms and conditions. Heanor Park Care Home has an Enhanced Service -more info.