90 Glass House Hill, Codnor, Ripley DE5 9QT
"Absolutely all the staff are truly amazing in their level of care and compassion given to all residents. They go out of their way to make…" Read all 48 reviews
The Firs is a delightful home located near the Derbyshire town of Codnor. Resident wellbeing is the absolute focus, as the home works hard to ease every resident into their new environment, recognising that for many people moving into a care home can… Read more about The Firs Nursing Home
8 Newdigate Street, West Hallam, Ilkeston DE7 6GZ
"My father is a resident here. The staff are brilliant, very caring and can't do enough for residents. My mum was also a resident here…" Read all 60 reviews
West Hallam aims to provide a friendly and caring atmosphere. The staff will support residents in life-changing decisions and recognise the importance of maintaining a relationship with family and friends and support recipients in pursuing hobbies and… Read more about West Hallam Care Home
88 Glass House Hill, Codnor, Ripley DE5 9QT
"My Dad had a terminal cancer diagnosis in December 2024 and was entitled to free care under the NHS's continuing care scheme as long as he…" Read all 81 reviews
Codnor Park Care Home, situated in Codnor, was established in 1997. It features 40 well-furnished en-suite rooms that residents are encouraged to personalise with their belongings. The home offers multiple lounge and dining areas, providing opportunities… Read more about Codnor Park Residential Home
Ilkeston Road, Heanor DE75 7DT
"Mum came out of an 8 week stay in hospital to here, we were all greeted by smiling staff of all levels who were all very polite, helpful,…" Read all 40 reviews
Heanor Park is a 60-bed care home providing residential, D/deaf services, dementia care, independent living suites and respite care. The purpose-built home is situated right in the community of Heanor on the edge of Heanor Memorial Park and has fantastic… Read more about Heanor Park Care Home
Lowes Hill, Ripley DE5 3DW
"The King William residence is a fabulous building, which has been transformed into a homely, cosy, fully equipped residential home. As a…" Read all 52 reviews
King William Residential Home is bursting with character, having once been a public house. Now transformed into a 28 bed residential home, it benefits from some truly unique and individual bedrooms. A number of residents have pets and your pets will… Read more about King William Residential Home
Bakewell Road, Matlock DE4 3BN
"Valley Lodge really is amazing. My Mum continues to tell me that she is very happy at Valley Lodge. Everyone is very nice to her. Thanks to…" Read all 90 reviews
The facilities at Valley Lodge Nursing Home include three lounges, the main lounge having a television and French doors to the courtyard garden, the snug little Haddon lounge where residents meet for a catch up, and the upstairs lounge with beautiful… Read more about Valley Lodge Nursing Home
Main Road, Smalley, Ilkeston DE7 6DS
"From the first day, we visited Smalley Hall and we were so impressed with the homely feel and friendly staff. Our first impressions have…" Read all 42 reviews
Smalley Hall Residential Home has grounds with lovely views. Residents can make good use of the pretty courtyard garden in the summer months. The trees and planting in the garden encourages wildlife and birds to visit. This garden is used for summer… Read more about Smalley Hall Residential Home
Submitted via Website • Report
Throughout her initial stay the staff were able to encourage her to get involved in several activities and provided some wonderful memories in a short space of time. Her last days were dignified due to the level of care and attention that the staff and District Nurses jointly delivered. During that period my siblings and I were kept well informed and could not have asked for more support.
Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home
We are pleased to hear that your mother enjoyed her short term residency at King William and that she was able to settle in and have an enjoyable Christmas. We are proud of our staff for providing a high level of care and attention to your mother, both during her initial stay and in her last days. It is our goal to ensure that all residents receive dignity, respect, and quality care throughout their time with us.We appreciate your kind words about the activities provided and the support given to you and your siblings during this challenging period. Our team is dedicated to supporting families and keeping them informed every step of the way.Please know that we are here for you and your family if you need any additional support or assistance. Thank you for entrusting King William with your mother's care.
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Reply from Phoebe Booth, Media and Community Relations Manager at The Firs Nursing Home
Thank you for sharing your experience at The Firs! We are thrilled to hear that you felt welcomed and comfortable during your stay with us. Our staff strives to provide excellent care and create a warm environment for all our residents. We are delighted that you enjoyed your room, the food, and your full English breakfast each morning. It's wonderful to know that you were treated like royalty. We look forward to welcoming you back for another stay in the future!
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Reply from Phoebe Booth, Media and Community Relations Manager at The Firs Nursing Home
Thank you for your fantastic review of The Firs! We are thrilled to hear about your positive experience with our staff and the care provided to your husband during his respite stay. It's heartwarming to know that we could offer both of you peace of mind and create memorable moments for your loved one. We strive to provide exceptional service and create a welcoming environment for our residents and their families. We look forward to welcoming you both back whenever respite care is needed again. Thank you for choosing The Firs!
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Reply from Phoebe Booth, Media and Community Relations Manager at West Hallam Care Home
Thank you for this lovely review, we appreciate the time you have taken to provide us with feedback!
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Reply from Phoebe Booth, Media and Community Relations Manager at Smalley Hall Residential Home
Thank you for leaving us some lovely feedback, we really appreciate you taking the time to leave us a review!
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Submitted via Website • Report
Reply from Phoebe Booth, Media and Community Relations Manager at Heanor Park Care Home
Thank you for sharing your positive feedback about your experience at our facility. We are delighted to hear that your mum was greeted by smiling and polite staff who provided excellent care during her stay. We are glad that she enjoys her room with a view of the park and the opportunity to socialise at the dining table with other residents.
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Reply from Phoebe Booth, Media and Community Relations Manager at West Hallam Care Home
Thank you for sharing your positive experience with our home! We are honoured to have been able to provide care for both your father and mother. Your recommendation means a lot to us, and we will continue to do our best to ensure the well-being and happiness of all our residents. Thank you for entrusting us with your loved ones.
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Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home
Thank you for leaving us such a glowing review, we really value your feedback and will share your kind words with the team!
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Submitted via Website • Report
Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home
Thank you for taking the time to leave such a lovely review. We are so pleased that you have found our team to be extremely caring! Thank you again!
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Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential Home
Thank you for sharing your positive experience with us! We are delighted to hear that your dad feels safe and well-cared for in our home. Thank you for choosing our home for your dad's care, and please let us know if there is anything else we can do to support your family.
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Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential Home
Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our facilities and staff lovely. We strive to create a welcoming and comfortable environment for all our guests, and we're glad to hear that you enjoyed your time here. We hope you have many more wonderful visits with your family in the future!
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Submitted via Postal Card • Report
Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential Home
Thank you for your kind review! We are delighted to hear that you appreciate the level of care and cleanliness at Codnor Park!
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Reply from Phoebe Booth, Media and Community Relations Manager at Heanor Park Care Home
Thank you so much for leaving us such a glowing review! We are so pleased that you have peace of mind knowing if Mum needs support again that we are here. We hope to see you both again!
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Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home
Thank you for your kind words! We are delighted to hear about the progress your mum has made at King William's care home. It is heartwarming to know that she feels safe and well-cared for by our dedicated staff. We strive to provide a family-like environment and personalized care for all our residents. Thank you for recommending our home!
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Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential Home
Thank you for your lovely review! We are thrilled to hear that you enjoyed your time in our tea room and that it gave you a cozy cafe-like atmosphere!
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Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential Home
Thank you for your positive review! We are delighted to hear that our staff were caring and attentive, creating a lovely atmosphere for both visitors and residents. We take pride in offering a well-equipped tea room for our residents and visitors to enjoy. We appreciate your kind words and look forward to welcoming you back for another lovely visit.
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