Care Homes Owned by Ashmere Derbyshire Ltd in Derbyshire

Thank you so much for your thoughtful review. We're delighted to hear that your first visit to see your friend at Smalley Care Home left you feeling reassured and positive. Our team works hard to provide care that is both genuine and person-centred, so it means a great deal to know this was reflected in your experience.Your kind words will be shared with the team. Thank you again for taking the time to share your feedback!

Thank you so much for your kind words. We know how challenging a transitional period can be, both for residents and their families, and we're so pleased to hear that your mum has felt welcomed and supported. Our team works hard to provide care with empathy and reassurance, so it's lovely to know this has made a difference to you both. Thank you again for taking the time to leave us a review!

Thank you for sharing your positive feedback! We are delighted to hear that the concerns you raised with the new management have been addressed and that you feel confident in the care being provided to your loved one. It's wonderful to know that the new activities coordinator is dedicated to creating engaging and enjoyable experiences for the residents. Our staff members aim to create a warm and safe environment for all residents, and we appreciate your recognition of their efforts. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing us to care for your loved ones.

Thank you for sharing your positive feedback on your dad's settling in experience at the facility. It's wonderful to hear that you have peace of mind knowing that he is well cared for and safe, receiving the specialised care he needs for his medical conditions. The compliments about the staff being friendly and helpful, the room being fantastic, and the overall upkeep of the facility are all great to hear. Thank you for taking the time to leave us such a lovely review!

Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a great experience with our exceptional staff and that they were able to contribute significantly to your well-being. I will make sure to pass along your kind words to the team, and we look forward to providing you with the same level of service during your next visit. Thank you for choosing us!

We are pleased to hear that your mother enjoyed her short term residency at King William and that she was able to settle in and have an enjoyable Christmas. We are proud of our staff for providing a high level of care and attention to your mother, both during her initial stay and in her last days. It is our goal to ensure that all residents receive dignity, respect, and quality care throughout their time with us.We appreciate your kind words about the activities provided and the support given to you and your siblings during this challenging period. Our team is dedicated to supporting families and keeping them informed every step of the way.Please know that we are here for you and your family if you need any additional support or assistance. Thank you for entrusting King William with your mother's care.

Thank you for sharing your experience at The Firs! We are thrilled to hear that you felt welcomed and comfortable during your stay with us. Our staff strives to provide excellent care and create a warm environment for all our residents. We are delighted that you enjoyed your room, the food, and your full English breakfast each morning. It's wonderful to know that you were treated like royalty. We look forward to welcoming you back for another stay in the future!

Thank you for your fantastic review of The Firs! We are thrilled to hear about your positive experience with our staff and the care provided to your husband during his respite stay. It's heartwarming to know that we could offer both of you peace of mind and create memorable moments for your loved one. We strive to provide exceptional service and create a welcoming environment for our residents and their families. We look forward to welcoming you both back whenever respite care is needed again. Thank you for choosing The Firs!

Thank you for sharing your positive feedback about your experience at our facility. We are delighted to hear that your mum was greeted by smiling and polite staff who provided excellent care during her stay. We are glad that she enjoys her room with a view of the park and the opportunity to socialise at the dining table with other residents.

Thank you for leaving us such a glowing review, we really value your feedback and will share your kind words with the team!

Thank you for taking the time to leave such a lovely review. We are so pleased that you have found our team to be extremely caring! Thank you again!