Ashmere Derbyshire Ltd in Derbyshire | 7 Care Homes

Review of
The Firs Nursing Home
from Kerry P (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

We definately chose the perfect place for our dad. The whole team at The Firs are amazing. The home is very clean and homely. The management team always keep us informed of any changes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
King William Residential Home
from Gary C (Brother of Resident) published on 5 February 2026 Submitted via Website • Report

Overall Experience

For the last few years my Sister has been a Resident of the King William, and due to medical reasons has had to move to a Nursing Home to provide her with the care and support that she now needs. Words are a somewhat feeble medium to articulate the praise and gratitude that I extend to all of the staff

there. Kind, thoughtful, considerate, friendly and exuding empathy in spades. This was not just with my Sister but with the family also. I truly cannot thank the team there enough for how wonderfully they cared for my Sister, and kept me informed of any issues when they arose. I will never forget their professionalism and care - they are a credit to the Care sector. Thank you all from the bottom of my heart - you will never be forgotten.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential HomeThank you so much for taking the time to leave such a thoughtful and moving review. Your kind words truly mean a great deal to the whole team at King William.
It has been a privilege to care for your sister over the years, and we are so pleased to hear that both she and your family felt supported, cared for, and kept informed throughout her time with us.
We wish her every comfort and the very best in her new home, and please know that your thanks and appreciation will be shared with the entire team. Comments like yours are a real reminder of why they do what they do every day.
Thank you again for your lovely words and for trusting us with your sister's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
King William Residential Home
from Sue B (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

What was probably the worst couple of weeks of my life was turned into the most precious days by the caring staff at the King William. Mum was taken into the King William with the understanding she would be there for a number of years or until she was rehabilitated to manage at home , but suddenly became

breathless and was on end of life care .It was and still is hard to believe how quickly things happened .But the staff at the King William were nothing short of incredible with the level of care , respect and turned what was a terrible situation into memories we as a family will never forgot .They not only looked after mum in her final days but also after us as a family struggling to keep it together .we are so grateful and would never hesitate to recommend them to others thinking of placing their loved one their .
Thank you Rachel and all the lovely staff we will never forget you all
Sue.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential HomeThank you so much, Sue, for taking the time to share such a deeply moving review.
We are truly sorry for your loss, and our thoughts remain with you and your family. Although your mum's time with us was far shorter than anyone had expected, it was an honour to care for her and to support you all during such an incredibly difficult period.
Your kind words about the care, respect, and compassion shown by the team at King William will mean more to them than you can imagine. Supporting not only residents but also their families during end of life care is something the team take very seriously, and to know that they were able to bring comfort and create precious memories during such a painful time is incredibly special.
Thank you for your trust, your recommendation, and for remembering the team so fondly. Your message will be shared with everyone at King William and will stay with them for a long time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
West Hallam Care Home
from Susan D (Wife of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in respite care for 3 weeks after a spell in hospital. The home is warm comfortable and very welcoming. The staff are friendly and available from any queries. I am very pleased with his 5 star treatment.

Reply from Phoebe Booth, Media and Community Relations Manager at West Hallam Care HomeThank you so much for taking the time to leave such a lovely review.
We are really pleased to hear that your husband's respite stay has been a positive experience and that you found the home to be warm, comfortable, and welcoming. It is wonderful to know that the team were friendly, approachable, and able to support you with any queries along the way.
Your kind words and five star feedback mean a great deal to the team, and we will be sure to share your comments with them. Thank you again for choosing West Hallam and for your trust in our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Valley Lodge Nursing Home
from P M (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

I want to thank ALL the staff at Valley Lodge for caring for my mum in such a kind and considerate manner.
Mum went into respite care, but decided to stay herself, as she felt that her nursing needs were getting greater.
She has been at Valley Lodge since early August 2025 and we cannot thank the

staff enough, who work tirelessly to provide a professional, caring approach to their duties. From a family point of view nothing has been too much trouble, whatever it takes to make mum comfortable, whether its to do with her personal care or what she would like to eat and drink, the staff have a 'can do attitude' often with good humour making us feel very welcome to come and go as we need to be with our mum.
I have recommended and sung the praises of Valley Lodge to my friends, who have been concerned about continuing care for their loved ones.

Reply from Phoebe Booth, Media and Community Relations Manager at Valley Lodge Nursing HomeThank you so much for taking the time to share such a kind and thoughtful review. It truly means a great deal to the whole team at Valley Lodge.
We are delighted to hear that your mum chose to stay with us after her respite stay and that she feels safe and well supported as her nursing needs have changed. The team work hard to create a warm, welcoming environment where every resident feels comfortable and cared for, so it is lovely to hear that this has been your family's experience.
Your comments about the team's attitude, humour and willingness to help really do lift everyone's spirits. Thank you as well for recommending Valley Lodge to others. Your support means more than you know.
If there is ever anything you or your mum need, please don't hesitate to let us know. We are always here to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Codnor Park Residential Home
from Stephen O (Son of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

Mum was made welcome from the moment she arrived at Codnor Park. The staff have been wonderful and every time I visited I was made to feel part of a large family. Unfortunately, mum's failing health meant her stay was only a few weeks and in her final days the team were so attentive to mum as well as

her family. After her passing she was treated with the utmost dignity and I can highly recommend the home as a safe place to care for loved ones. Thanks to everyone at Codnor Park for your kindness and compassion.

Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential HomeThank you so much for your kind and heartfelt words, and for choosing us to support your family during such a precious time. We're so grateful that you took the time to share your experience with us. It means a great deal to know that our team at Codnor Park could provide comfort and care to both your mum and your family. We'll be sure to share your lovely feedback with the whole team. Thank you again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Codnor Park Residential Home
from Heather M (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum was sadly only at Codnor Park Residential Home for a shot period of time but I always felt that she was well looked after and cared for. As I live in the South West, I would often phone to check on how mum was doing. What impressed me greatly was who ever I spoke to on the phone immediately knew

who I was talking about and could give me a clear update on how mum was faring. Everybody was kind and caring, treating mum with compassion and dignity.

Reply from Phoebe Booth, Media and Community Relations Manager at Codnor Park Residential HomeThank you so much for taking the time to share your kind words about your mum's time at Codnor Park Residential Home. Although her stay with us was only for a short period, it means a great deal to know that you felt she was well cared for and supported.We're especially pleased to hear that our team were able to give you reassurance over the phone and keep you updated whenever you needed-it's so important for families to feel connected and confident in their loved one's care.Your comments about the kindness, compassion, and dignity shown to your mum will be shared with the whole team, as they'll be truly touched to know their efforts made such a difference.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Valley Lodge Nursing Home
from Carol T (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

Quality of care is excellent, home looking very smart- clean and homely. Housekeeping staff excellent carers fantastic. reception staff really good at their job- approachable and efficient. Excellent management. The food is still a cause for concern at times- not enough fresh (not frozen) vegetables,

and some strange combinations at times.

Reply from Phoebe Booth, Media and Community Relations Manager at Valley Lodge Nursing HomeThank you so much for your kind feedback and lovely words about our care team, housekeeping, reception staff, and management. We're delighted to hear that you find our home clean, welcoming, and that the quality of care continues to impress.We also truly appreciate your comments about the food. Your feedback is invaluable in helping us improve, and we will be sharing it with our kitchen and management team as we review our menu choices. Our next Residents and Relatives Meeting will take place on 20th October at 3pm, where food and menu options will be discussed. You're very welcome to join or send in any comments for review to .Thank you again for taking the time to share your thoughts - it is greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Smalley Hall Residential Home
from Paula B (Friend of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

This was the first time I had visited my friend in her new home so of course i was eager to see her happy and settled . As a carer myself I can tell when care is genuine and natural and that is what I felt In Smalley Care home. The staff I saw were attentive and kind and having had a bit of time

with the activities coordinator I can see that there is a good variety of things going on including trips out . There was also nice touches like a personal photo board outside residents room which gave a snapshot of their life and interests. I came away feeling glad that my friend has found a place that sees value in people and in their individuality. Thank you everyone

Reply from Phoebe Booth, Media and Community Relations Manager at Smalley Hall Residential HomeThank you so much for your thoughtful review. We're delighted to hear that your first visit to see your friend at Smalley Care Home left you feeling reassured and positive. Our team works hard to provide care that is both genuine and person-centred, so it means a great deal to know this was reflected in your experience.Your kind words will be shared with the team. Thank you again for taking the time to share your feedback!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
King William Residential Home
from Steve M (Son of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

During what was always destined to be a difficult, transitional period for my Mum, everyone at the King William has done their utmost to make her feel welcome and displayed a high degree of empathy with her.
All of my initial questions and concerns have been addressed immediately and I have no doubt

that should my Mum's stay at the King William change from one of respite, to a more permanent arrangement, she will be in extremely safe hands.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential HomeThank you so much for your kind words. We know how challenging a transitional period can be, both for residents and their families, and we're so pleased to hear that your mum has felt welcomed and supported. Our team works hard to provide care with empathy and reassurance, so it's lovely to know this has made a difference to you both. Thank you again for taking the time to leave us a review!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
West Hallam Care Home
from Kerry P (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report

Overall Experience

All of the staff were super friendly, not only towards my dad but also towards other members of the family visiting. Staff were really helpful and supportive, guiding us through what was a new experience for us all. Thank you all. Keep doing a great job!

Reply from Phoebe Booth, Media and Community Relations Manager at West Hallam Care HomeThank you for your kind feedback! We're happy you had a positive experience with our staff and that they not only cared for your father but also other loved ones. Your support motivates us to keep providing exceptional service. Thank you for choosing us!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
King William Residential Home
from Christine V (Daughter-in-law of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

Since we voiced our concerns to the new management, these have now been addressed and we feel happy that our family members needs are being met.
The new activities coordinator is working hard to ensure that the residents have fun and are stimulated.
The staff are friendly & always try to make the

residents feel safe & comfortable.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential HomeThank you for sharing your positive feedback! We are delighted to hear that the concerns you raised with the new management have been addressed and that you feel confident in the care being provided to your loved one. It's wonderful to know that the new activities coordinator is dedicated to creating engaging and enjoyable experiences for the residents. Our staff members aim to create a warm and safe environment for all residents, and we appreciate your recognition of their efforts. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing us to care for your loved ones.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
King William Residential Home
from Steph R (Daughter of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

My dad seems to be settling in well. We feel confident that he's being well cared for. Most of all we have peace of mind that he's safe and is getting the specialist care and attention that he needs with his vascular dementia/Alzheimer's and other medical issues. There's always plenty of staff on. They're

all very friendly and helpful. Dads room is fantastic and the place is well kept.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential HomeThank you for sharing your positive feedback on your dad's settling in experience at the facility. It's wonderful to hear that you have peace of mind knowing that he is well cared for and safe, receiving the specialised care he needs for his medical conditions. The compliments about the staff being friendly and helpful, the room being fantastic, and the overall upkeep of the facility are all great to hear. Thank you for taking the time to leave us such a lovely review!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
West Hallam Care Home
from C H (Granddaughter of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

The staff are exceptional, providing a clean and cheerful environment. Their positive attitudes and proactive service delivery contribute significantly to the well-being of the residents.

I am highly impressed and commend your team's performance.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Valley Lodge Nursing Home
from S M (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report

Overall Experience

Mothers day- we arrived to spend some time with mum and were made very welcome. Our table for the Sunday lunch was all ready for us. With two little ones in our group this was most welcome. I must say the food (I had roast pork) was lovely, service was very attentive and I did enjoy the glass of wine.

Truly home from home. Thank you so much. Mum was happy to see us and confirmed yet again that she is very happy at Valley Lodge and never wants to leave. She says she prefers all the activities than doing the housework!

Reply from Phoebe Booth, Media and Community Relations Manager at Valley Lodge Nursing HomeThank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a great experience with our exceptional staff and that they were able to contribute significantly to your well-being. I will make sure to pass along your kind words to the team, and we look forward to providing you with the same level of service during your next visit. Thank you for choosing us!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
King William Residential Home
from S B (Son of Resident) published on 24 April 2025 Submitted via Website • Report

Overall Experience

Mum had a series of medical issues starting in Summer of 2024, after 3 hospital stays and 2 rehabilitation stays, she was not able to return home and elected for a short term residency at King William from November 2024. She soon settled in and had a really enjoyable Christmastime. Unfortunately early

in January 2025 she had a 4th hospital stay, knowingly electing to return to King William to spend her last days there, passing away a week later.

Throughout her initial stay the staff were able to encourage her to get involved in several activities and provided some wonderful memories in a short space of time. Her last days were dignified due to the level of care and attention that the staff and District Nurses jointly delivered. During that period my siblings and I were kept well informed and could not have asked for more support.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential HomeWe are pleased to hear that your mother enjoyed her short term residency at King William and that she was able to settle in and have an enjoyable Christmas. We are proud of our staff for providing a high level of care and attention to your mother, both during her initial stay and in her last days. It is our goal to ensure that all residents receive dignity, respect, and quality care throughout their time with us.We appreciate your kind words about the activities provided and the support given to you and your siblings during this challenging period. Our team is dedicated to supporting families and keeping them informed every step of the way.Please know that we are here for you and your family if you need any additional support or assistance. Thank you for entrusting King William with your mother's care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Firs Nursing Home
from Patrick D (Respite Resident) assisted by family/friend published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

A great experience. I was nervous about going into a nursing home for respite, but from the moment I go to The First I was made to feel very welcome and comfortable. The staff are excellent, my room was cosy and the food was really good. I enjoyed my full English every morning. I was treated like a

king and would definitely come back to The Firs for a stay.

Reply from Phoebe Booth, Media and Community Relations Manager at The Firs Nursing HomeThank you for sharing your experience at The Firs! We are thrilled to hear that you felt welcomed and comfortable during your stay with us. Our staff strives to provide excellent care and create a warm environment for all our residents. We are delighted that you enjoyed your room, the food, and your full English breakfast each morning. It's wonderful to know that you were treated like royalty. We look forward to welcoming you back for another stay in the future!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Firs Nursing Home
from C D (Wife of Resident) published on 14 April 2025 Submitted via Postal Card • Report

Overall Experience

Absolutelty excellent service from the whole staff at The Firs! I was apprehensive about my husband going in for respite, but from the assessment at home to him being discharged, we couldn't have been put more at ease or welcomed. My husband was happy and content from the moment he arrived. The staff

also made sure we made wonderful memories to cherish. From making Valentine's Day memorable to getting my husband and I out for a meal, which we hadn't done for 2 years. Simply amazing. Definitely go back when respite needed again.

Reply from Phoebe Booth, Media and Community Relations Manager at The Firs Nursing HomeThank you for your fantastic review of The Firs! We are thrilled to hear about your positive experience with our staff and the care provided to your husband during his respite stay. It's heartwarming to know that we could offer both of you peace of mind and create memorable moments for your loved one. We strive to provide exceptional service and create a welcoming environment for our residents and their families. We look forward to welcoming you both back whenever respite care is needed again. Thank you for choosing The Firs!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
West Hallam Care Home
from S C (Sister-in-law of Resident) published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

The West Hallam Care Home is very welcoming. My sister-in-law is well looked after. The staff are very helpful and kind.

Reply from Phoebe Booth, Media and Community Relations Manager at West Hallam Care HomeThank you for this lovely review, we appreciate the time you have taken to provide us with feedback!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Smalley Hall Residential Home
from I R (Sister of Resident) published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

I have found the staff very friendly and cheerful. The home is very welcoming like a proper home.

Reply from Phoebe Booth, Media and Community Relations Manager at Smalley Hall Residential HomeThank you for leaving us some lovely feedback, we really appreciate you taking the time to leave us a review!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Ashmere Derbyshire Ltd in Derbyshire

Ashmere Derbyshire Ltd Locations in Derbyshire (7)

Ashmere Derbyshire Ltd Reviews in Derbyshire (426)

The Firs Nursing Home

King William Residential Home

King William Residential Home

West Hallam Care Home

Valley Lodge Nursing Home

Codnor Park Residential Home

Codnor Park Residential Home

Valley Lodge Nursing Home

Smalley Hall Residential Home

King William Residential Home

West Hallam Care Home

King William Residential Home

King William Residential Home

West Hallam Care Home

Valley Lodge Nursing Home

King William Residential Home

The Firs Nursing Home

The Firs Nursing Home

West Hallam Care Home

Smalley Hall Residential Home

Awards / Recognitions (9)

Loading

Loading

Loading

Care Seekers

Job Seekers