King William Residential Home, Ripley, Derbyshire
King William Residential Home, Ripley, Derbyshire
King William Residential Home, Ripley, Derbyshire

King William Residential Home is bursting with character, having once been a public house. Now transformed into a 28 bed residential home, it benefits from some truly unique and individual bedrooms. A number of residents have pets and your pets will always be considered. The standard of the bedroom accommodation means that you will have to go a long way to find better.

There are fantastic communal facilities with a large comfortable lounge where residents socialise and regular entertainment is staged. There is a further, newly decorated garden lounge with access to a lovely spacious garden, with raised beds for those who like to potter. There is also a fully equipped craft room to pursue all kinds of hobbies from arts and crafts, to painting and model making. This home is very active with regular trips to the shops and local attractions, live entertainment, access to centralised facilities and exercise classes, there is a whole lot to keep you busy at King William.

An onsite hairdressing salon means you will be looking your best and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed. Staff are well trained and committed, they go out of their way to ensure you have everything you need.

Group: Ashmere Derbyshire Ltd

Person in charge: Lesley Neal (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment & Deafness • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 22

Shared Rooms: 3

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £639 – £927 , Personal Care Shared (per person) £607 – £887 (These prices are only a guideline, please contact King William Residential Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on King William Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 King William Residential Home has a Review Score of 9.6 (9.583)

The Review Score of 9.6 (maximum of 10) for King William Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for King William Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for King William Residential Home is calculated as follows: ( (195 Excellents x 5) + (104 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 312 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for King William Residential Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 17 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend King William Residential Home?

  • Extremely LIKELY
    22
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to King William Residential Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    5
  • Resident / Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

A very nice and friendly place.

How likely would you be to recommend King William Residential Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A fantastic team with a brilliant manager and events organiser. It is beautifully decorated and tastefully finished to a very high standard.

The care and relationships that the staff form with the residents and family is to be commended. As a family, we are very grateful.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff/carers always helpful and caring, making dad as comfortable and happy as can be in his condition.

Thank you to all.

How likely would you be to recommend King William Residential Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

The general care of my mother has been exceptional. All the staff seem to care genuinely, however, incidents like clothes, shoes and especially underwear and her hearing aids going missing have made some visits stressful, and some useless.
The room is lovely that she sleeps in and her hair and nails are always immaculate. She has always been a smart attractive woman and this carries on at 91.

How likely would you be to recommend King William Residential Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am quite happy with King William as a care home for my mother. Good food, clean bedroom, friendly staff and good care. If anything I would like to see more use made of the good outside garden when the weather is suitable, a nice conservatory would be good.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

From what I can see of the home when I visit my sister, it seems to be well run. I think sometimes, it would better to see their regular GP rather than the home's GP as they know the patients better. My sister seems to be well cared for and we have no serious complaints. The layout of the lounge could be better planned out and those with mobility issues may sometimes struggle.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Through my personal experience with King William of Ripley, I would not hesitate to recommend the care home highly enough. The staff were totally professional in all manners from the care staff to the manager and domestics. They all went above and beyond the call of duty. I was always greeted with a smile and a welcoming attitude. They supported me right to the end. I could not have wished for better care for my mother. Please don't hesitate to use their services.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Caring management and staff. Clean well run home. Residents seem very happy. Staff are very friendly always willing to help residents. Good selection of meals.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grandad is very happy at King William. He is always clean and tidy and is always joining in with activities. Staff are always friendly and polite and are always happy to help.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in the home for 6 months and has really settled in well.
All the staff are really caring and provide excellent one to one support for mum. Mum really feels at home and now looks at the staff as part of her extended family.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff at the Kind William do their job very professionally and cut no corners.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We have no problems. Staff are very friendly, the meals are excellent and management is brill.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After a number of different care homes which we reviewed, we visited the King William. We were bowled over by the warmth and care we received on a spot visit. My grandmother has lived there since October 2016. She looks so well cared for, the entertainment which is daily gets everyone involved, not to mention the hairdresser who comes on site to the house salon. I popped in the other day for a chat and catch up, was offered a cuppa and biscuits whilst my nan had her nails done. We chatted about the upcoming social event at an Easter fair and was shown pictures of my nan doing crafts the previous week. The staff are caring thoughtful and the manager is always around for advice along with her key worker.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My friend is full of praise for the care she receives, the standard of food and the caring attitude of the staff. I have found everyone very friendly and welcoming on my weekly visits to my friend.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After relocating my grandparents from abroad to the King William some 8 months ago I am pleased to say they have settled in well. The staff are friendly and helpful to both residents and visiting family. The food is good (I have tried it) the home facilitates entertainment for the residents and allows me to visit anytime day or night which is reassuring, both my grandparents who are in the mid-nineties are happy here. In the summer they spent much time in the gardens and we also went on shopping trips into town and even a visit to the pub. I am glad I chose this care home.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are fabulous. Mum always seems happy.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

A well run care home with excellent staff.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very clean and tidy. Staff are very friendly and welcoming. Dads looking loads better/happier since we moved him here from the other home. He always seems to be doing some activity there and they have brilliant entertainment on.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is well cared for in King William, I'm satisfied she is happy and content she would say or give me some indication if she wasn't. She is secure which is important her room is nice and she has settled lovely. She used to go once or twice a week since 2014 so she thinks it's her home now.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum went into this home permanently this month. I couldn't have wished for a better home for her. She loves it there. The staff are so caring and friendly. My mum is looking so much better now she is in there. Her room is lovely, spacious and the food is really nice. She is looked after really well. She has her hair and nails done and they have a good programme of entertainment. I can't praise them enough.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband is in a very caring and safe place sometimes he has a fall but the carers are very quick and make sure he is well taken care of. The place is always 100% clean and even though my husband does not always join in with things there is always something happening.
The food is really very good and my husband enjoys his food. The staff do a remarkable job.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have stayed at the King William for 3 weeks respite care and during this time I am happy to say I have enjoyed my time here. My room was lovely and the food was outstanding. All the staff have been warm and welcoming and nothing is too much trouble. I would absolutely recommend King William to anyone, the staff are very rare.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been at King William since December 2015, I am really enjoying living here. The good is lovely, the carers are all caring and lovely. We have a nice big room.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Dad and ourselves were made to feel immediately welcome. The staff have time for the residents and are always available to have detailed chats with us and other family members about dad's wellbeing. He is at home here and feels warm and safe. We have seen dad smile again and gain his confidence back, freed his fears of being alone and trying to manage with his catheter. Dad has so enjoyed being in company and particularly sings the praises of the catering! Prior to moving into the home his appetite had gone and we wondered what he was surviving on! Thank you to all the amazing staff for giving us our dad back. In his 98 years he is enjoying the care he deserves.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The home is excellent but both my parents smoke and they could do with a shelter to smoke in as they are left in the rain. They would settle a lot better if this was put in place. Food, staff are lovely, cant fault them.

How likely would you be to recommend King William Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care towards myself at all times.

How likely would you be to recommend King William Residential Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

Lesley

Lesley Neal

Job Title: Manager

Joined: 2012

Description:

I joined the Ashmere group in 2012 after working at Derby City Council for 26 years my back ground has always been working with the elderly.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at King William Residential Home