King William Residential Home

Lowes Hill, Ripley DE5 3DW
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9.8 55 Reviews
  • King William Residential Home, Ripley
King William Residential Home is bursting with character, having once been a public house. Now transformed into a 28 bed residential home, it benefits from some truly unique and individual bedrooms. A number of residents have pets and your pets will always be considered. The standard of the bedroom accommodation means that you will have to go a long way to find better.

There are fantastic communal facilities with a large comfortable lounge where residents socialise and regular entertainment is staged. There is a further, newly decorated garden lounge with access to a lovely spacious garden, with raised beds for those who like to potter. There is also a fully equipped craft room to pursue all kinds of hobbies from arts and crafts, to painting and model making. This home is very active with regular trips to the shops and local attractions, live entertainment, access to centralised facilities and exercise classes, there is a whole lot to keep you busy at King William.

An onsite hairdressing salon means you will be looking your best and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed. Staff are well trained and committed, they go out of their way to ensure you have everything you need.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1260 – £1480
  • Self-Funded Residential Dementia Care: £1400 – £1620
  • RESPITE Self-Funded Residential Care: £1260 – £1480
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1620

All fees include: weekly hairdressing, activities and days out, bed linen, towels & toiletries and 24 hour care. Socially funded residents top-up to weekly private rate.

These prices are only a guideline, please contact King William Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rachel Lacey (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

Parking

  • On-site parking available

King William Residential Home Reviews (55)

9.8

King William Residential Home has a Review Score of 9.8 (9.767) out of 10, based on 14 reviews in the last 2 years.
Over all time King William Residential Home has 55 reviews.

Overall Experience
  • 39
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Date Published
  • 55
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Reviewer Connection to King William Residential Home
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Review from G P (Son of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the Kind William do their job very professionally and cut no corners.
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Review from Roy H (Son of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have no problems. Staff are very friendly, the meals are excellent and management is brill.
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Review from Wendy B (Granddaughter of Resident) published on 26 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a number of different care homes which we reviewed, we visited the King William. We were bowled over by the warmth and care we received on a spot visit. My grandmother has lived there since October 2016. She looks so well cared for, the entertainment which is daily gets everyone involved, not
to mention the hairdresser who comes on site to the house salon. I popped in the other day for a chat and catch up, was offered a cuppa and biscuits whilst my nan had her nails done. We chatted about the upcoming social event at an Easter fair and was shown pictures of my nan doing crafts the previous week. The staff are caring thoughtful and the manager is always around for advice along with her key worker.
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Review from Marianne H (Friend of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is full of praise for the care she receives, the standard of food and the caring attitude of the staff. I have found everyone very friendly and welcoming on my weekly visits to my friend.
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Review from Paul G (Grandson of Resident) published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After relocating my grandparents from abroad to the King William some 8 months ago I am pleased to say they have settled in well. The staff are friendly and helpful to both residents and visiting family. The food is good (I have tried it) the home facilitates entertainment for the residents and allows
me to visit anytime day or night which is reassuring, both my grandparents who are in the mid-nineties are happy here. In the summer they spent much time in the gardens and we also went on shopping trips into town and even a visit to the pub. I am glad I chose this care home.
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Review from K K (Daughter of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are fabulous. Mum always seems happy.
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Review from Marnie B (Daughter of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well run care home with excellent staff.
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Review from Amanda K (Daughter of Resident) published on 21 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and tidy. Staff are very friendly and welcoming. Dads looking loads better/happier since we moved him here from the other home. He always seems to be doing some activity there and they have brilliant entertainment on.
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Review from Kerry B (Daughter of Resident) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is well cared for in King William, I'm satisfied she is happy and content she would say or give me some indication if she wasn't. She is secure which is important her room is nice and she has settled lovely. She used to go once or twice a week since 2014 so she thinks it's her home now.
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Review from Julie G (Daughter of Resident) published on 5 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into this home permanently this month. I couldn't have wished for a better home for her. She loves it there. The staff are so caring and friendly. My mum is looking so much better now she is in there. Her room is lovely, spacious and the food is really nice. She is looked after really well.
She has her hair and nails done and they have a good programme of entertainment. I can't praise them enough.
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Review from V P (Wife of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is in a very caring and safe place sometimes he has a fall but the carers are very quick and make sure he is well taken care of. The place is always 100% clean and even though my husband does not always join in with things there is always something happening.
The food is really very good
and my husband enjoys his food. The staff do a remarkable job.
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Review from Jayne D (Resident) published on 19 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have stayed at the King William for 3 weeks respite care and during this time I am happy to say I have enjoyed my time here. My room was lovely and the food was outstanding. All the staff have been warm and welcoming and nothing is too much trouble. I would absolutely recommend King William to anyone,
the staff are very rare.
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Review from N H (Resident) assisted by family/friend published on 16 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at King William since December 2015, I am really enjoying living here. The good is lovely, the carers are all caring and lovely. We have a nice big room.
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Review from Roy (Son of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent but both my parents smoke and they could do with a shelter to smoke in as they are left in the rain. They would settle a lot better if this was put in place. Food, staff are lovely, cant fault them.
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Review from Norma P (Resident) assisted by family/friend published on 10 December 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care towards myself at all times.
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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for King William Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for King William Residential Home is calculated as follows: ( (129 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 163 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for King William Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Rachel

Rachel Lacey

Job Title: Registered Manager Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.

Phoebe

Phoebe Booth

Job Title: Care Home Enquiries Manager Joined: 2022

Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that give us a call. My goal is to make the process of finding the right home as easy and reassuring as possible.


This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.


If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact King William Residential Home to verify any information. View our terms and conditions. King William Residential Home has an Enhanced Service - more info.