King William Residential Home

A fantastic team with a brilliant manager and events organiser. It is beautifully decorated and tastefully finished to a very high standard.

The care and relationships that the staff form with the residents and family is to be commended. As a family, we are very grateful.

Staff/carers always helpful and caring, making dad as comfortable and happy as can be in his condition.

Thank you to all.

The room is lovely that she sleeps in and her hair and nails are always immaculate. She has always been a smart attractive woman and this carries on at 91.

From what I can see of the home when I visit my sister, it seems to be well run. I think sometimes, it would better to see their regular GP rather than the home's GP as they know the patients better. My sister seems to be well cared for and we have no serious complaints. The layout of the lounge could be better planned out and those with mobility issues may sometimes struggle.

I am quite happy with King William as a care home for my mother. Good food, clean bedroom, friendly staff and good care. If anything I would like to see more use made of the good outside garden when the weather is suitable, a nice conservatory would be good.

Through my personal experience with King William of Ripley, I would not hesitate to recommend the care home highly enough. The staff were totally professional in all manners from the care staff to the manager and domestics. They all went above and beyond the call of duty. I was always greeted with a smile and a welcoming attitude. They supported me right to the end. I could not have wished for better care for my mother. Please don't hesitate to use their services.

Caring management and staff. Clean well run home. Residents seem very happy. Staff are very friendly always willing to help residents. Good selection of meals.

Grandad is very happy at King William. He is always clean and tidy and is always joining in with activities. Staff are always friendly and polite and are always happy to help.

All the staff are really caring and provide excellent one to one support for mum. Mum really feels at home and now looks at the staff as part of her extended family.

The staff at the Kind William do their job very professionally and cut no corners.

We have no problems. Staff are very friendly, the meals are excellent and management is brill.

After a number of different care homes which we reviewed, we visited the King William. We were bowled over by the warmth and care we received on a spot visit. My grandmother has lived there since October 2016. She looks so well cared for, the entertainment which is daily gets everyone involved, not to mention the hairdresser who comes on site to the house salon. I popped in the other day for a chat and catch up, was offered a cuppa and biscuits whilst my nan had her nails done. We chatted about the upcoming social event at an Easter fair and was shown pictures of my nan doing crafts the previous week. The staff are caring thoughtful and the manager is always around for advice along with her key worker.

My friend is full of praise for the care she receives, the standard of food and the caring attitude of the staff. I have found everyone very friendly and welcoming on my weekly visits to my friend.

After relocating my grandparents from abroad to the King William some 8 months ago I am pleased to say they have settled in well. The staff are friendly and helpful to both residents and visiting family. The food is good (I have tried it) the home facilitates entertainment for the residents and allows me to visit anytime day or night which is reassuring, both my grandparents who are in the mid-nineties are happy here. In the summer they spent much time in the gardens and we also went on shopping trips into town and even a visit to the pub. I am glad I chose this care home.

Staff are fabulous. Mum always seems happy.

A well run care home with excellent staff.

Very clean and tidy. Staff are very friendly and welcoming. Dads looking loads better/happier since we moved him here from the other home. He always seems to be doing some activity there and they have brilliant entertainment on.

My mum is well cared for in King William, I'm satisfied she is happy and content she would say or give me some indication if she wasn't. She is secure which is important her room is nice and she has settled lovely. She used to go once or twice a week since 2014 so she thinks it's her home now.

My mum went into this home permanently this month. I couldn't have wished for a better home for her. She loves it there. The staff are so caring and friendly. My mum is looking so much better now she is in there. Her room is lovely, spacious and the food is really nice. She is looked after really well. She has her hair and nails done and they have a good programme of entertainment. I can't praise them enough.

The food is really very good and my husband enjoys his food. The staff do a remarkable job.