King William Residential Home

Mum arrived on her first day before we got there, when I entered the room she had the biggest smile and looked so happy.

Mum was very reluctant to go into a care home at first, but she soon settled in. Staff are lovely, warm, friendly and encourage Mum to remain as independent as possible. She really enjoys the food, activities and the companionship of both staff and residents. We are always made welcome when we visit and kept up to date with Mum's healthcare etc. The building is kept clean and in good order and is always lovely and warm too.

On arrival, I was met with a lovely warm welcome and smiles. There was such a homely atmosphere there and it made me feel secure. There was always someone really to help me when I needed this day and night, nothing ever too much trouble. The food and general care were excellent. As a Christian, I was so happy we have hymn signing on Sundays which lifted my spirits.

I am not involved in the finance side, but very impressed with everything else. Well done, keep it up.

Finally, thank you to all the staff for making this home so good, we all miss you.

The respite care that was given was exceptional. She was so well looked after and she really settled in and made friends. The carers are angels and work so hard. They are kind and patient and go out of their way to make things nice and cheerful. The food is of a high standard, the home is spotlessly clean and the entertainment they provide for the residents is uplifting and stimulating. Thank you from all our family for providing the care you gave.

My wife attends daycare on a Tuesday each week, this is her second attendance. I feel very happy and confident when leaving her there because I feel and gave seen how she is looked after by staff, it's a lovely clean residence with helpful people. Nice food and warm atmosphere. Glad I have taken her there to also gives me a rest and she seems happy, which makes me happy as well.

The staff are really friendly and supportive. I cannot believe that my husband settled her so quickly. If he is happy then I am happy and more settled in my mind. The home is spotlessly clean and the food is excellent. I cannot praise the activities team enough as they provide a wide selection of activities, entertainment and outings to keep the residents engaged and happy. The management is efficient and always helpful. Well done to all the team.

Brillinat staff from kitchen to carers and management team. Residents are treated with dignity and get good stimulation from staff with activities such as reading, singing and one-to-one care. A hard-working, conscientious team that really care not only for residents but also for their family. Dad settled in quickly when I thought he never would. Well done King William!

On entering the home the staff are always welcoming and friendly. Everyone of the staff are helpful and always approachable if you need to ask them any questions. They keep me well informed of my mother's health and care, nothing is too much trouble.

I am very satisfied with the level of care my mother receives at King William. All the staff are brilliant and look after her very well. The only negative is top-up fees, these cannot be justified in any way.

My mother-in-law has been in King William for a year and a half and she seems fairly happy with the care she receives. Every one of the staff is excellent and really go out of their way to make her feel valued.

Like the doors locked so staff have to open them.

The care home is clean and well heated. All meals are well cooked, varied and good quality. The staff are very conscientious, kind-hearted and cheerful. The home has lots of activities and events and provide good entertainment and retain the interest of residents.

Since my mother-in-law was admitted into the King William Residential Home we, my wife and I have been most impressed with the care afforded to her, she, my mother-in-law is well looked after and nothing is too much trouble for the staff.

My Dad has had a great 3 years at the King William. The staff have been excellent and were very caring. They were also very supportive to the famaily when he became ill.

Made to feel welcome, nice and clean in the room and sunny. Very comfy bed and very nice food it's a lovely place.

Dad has been resident since December 2015 and in all that time we have been impressed with every aspect of the King William's care, dedication and constant cheerfulness. Dad is in his 100th year and is very happy and grateful for everything they do to meet his needs. Catering is excellent and the activities are varied and imaginative.

Every time I visit, the home is always clean and tidy. Residents are dressed and well cared for. I have seen the meals served at lunchtime and they are wholesome home cooking. My sister always says the food is good and there is a choice.

A very nice and friendly place.