West Hallam Care Home

I wouldn't hesitate to choose the home again should my dad need permanent or further respite care.

My hsuband has been very well looked after and nothing is too much trouble for any of the carers and management.

My relative has been a resident since January 2022/23. All the staff who work at the home have been professional, efficient, and empathetic when needed. They settled in almost immediately, accepting the genuine kindness shown all around. They have thrived both mentally and physically. The positive attitude of my relative, coupled with the working ethic of the staff, has made their life at the home a pleasure. Always considered their dietary and medical condition has never been a barrier to all their emotional and health needs. Excellent service.

Overall I am able to recommend West Hallam as a happy place for residents.

Staff are very friendly and helpful. My mum is happy here

My husband has been in respite care for 3 weeks after a spell in hospital. The home is warm comfortable and very welcoming. The staff are friendly and available from any queries. I am very pleased with his 5 star treatment.

All of the staff were super friendly, not only towards my dad but also towards other members of the family visiting. Staff were really helpful and supportive, guiding us through what was a new experience for us all. Thank you all. Keep doing a great job!

The staff are exceptional, providing a clean and cheerful environment. Their positive attitudes and proactive service delivery contribute significantly to the well-being of the residents.

I am highly impressed and commend your team's performance.

The West Hallam Care Home is very welcoming. My sister-in-law is well looked after. The staff are very helpful and kind.

Would definitely recommend this home.

All staff were pleasant, polite and made to feel nothing was too much trouble. I would certainly recommend West Hallam Care Home.

My mother came here after having a hip replacement. She has been very well looked after. All the staff have treated her with respect and care.

Thank you to all the amazing staff at West Hallam Care Home for taking such great care of my Mum for the 3 months that she was with you for respite care. On every occasion that I visited, I found the staff to be immensely welcoming, thoughtful, and kind and they were always on the ball with Mum’s medication and condition changes. The setting itself is very clean, friendly, and calm not to mention a great range of activities, along with encouragement to participate. Should my Mum need further respite care or a permanent placement I wouldn’t hesitate to choose West Hallam Care Home again knowing that she herself was very happy with her care.

My father came in for respite care for 1 week. This was a very difficult decision for us but all our worries were avidly resolved as the care my father received was second to none. He was cared for and all his care needs were met. He was clean and made to feel very welcome. You all do a fantastic job, keep up the amazing work you all do.

The decision for Mum to move into care was a difficult one. We looked around West Hallam and were greeted with a smile. The residents seemed content. Six months on we know it was the right decision, Mum is settled, well-fed and warm. She has engaged in numerous activities put in place by the team and enjoyed visits out to cafes, dancing and the pantomime just like her old life.

After visiting many other larger care homes we visited West Hallam Care Home and found it to be warm, welcoming and most of all homely. It was an easy decision and process with the support of the staff. Mum settled really quickly, she is happy and smiling whenever we visit. She is obviously well cared for and the staff are extremely engaging with her. The activities program is fabulous and varies on a week-to-week basis. The staff deserve a 5-star rating, they are so kind and accommodating with nothing being too much trouble.

So thanks to all the staff for their hard work.

At the end of Mum's life, the love and empathy shown to us all was really appreciated. All I can say is thank you!

We needed emergency care for my mum after she flooded her house and we were able to get her in very quickly. The home is very nice and all the staff I have come into contact with have been amazing, my mum seems to have settled really well.

The lounge and dining areas are bright, and welcoming and can see activities going on if the residents want to join in.