






West Hallam aims to provide a friendly and caring atmosphere. The staff will support residents in life-changing decisions and recognise the importance of maintaining a relationship with family and friends and support recipients in pursuing hobbies and interests by offering a variety of activities.
West Hallam is devoted to the care of those with dementia and provide a safe and secure environment, allowing the very best care to be delivered by staff.
Care Provided by West Hallam Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include weekly hairdressing, activities and days out, bed linen, towels and toiletries, as well as 24 hour care. If you or your loved one are socially funded, please give us a call and we will be happy to talk you through the fees.
The price(s) shown are provided by the care home. Contact West Hallam Care Home for full pricing details and T&Cs.
Contact West Hallam Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Ashmere Derbyshire Ltd
- Private Owned
Person in charge
- Raina Masiyenyama (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (24)
Parking
- On-site parking available
West Hallam Care Home Reviews (68)
West Hallam Care Home has a Review Score of 9.6 (9.585) out of 10, based on 12 reviews in the last 2 years.
Over all time West Hallam Care Home has 68 reviews.
Friendly staff. Queries answered promptly. Lovely to see activities. Include families like the summer fair. Residents look well presented.
The staff work hard and communicate well with each other, the residents, and their relations. There's an excellent variety of activities for those interested in engaging. Cleanliness, safety, and routines are always maintained to a high level. My mother looks well and I trust that medical needs, and hygiene levels are honoured.
My mother has been living at West Hallam Care Home for less than 2 weeks, previously having resided at two local nursing homes. I cannot believe the difference in her demeanour. She is happy and contented for the first time in two years. The management is superb, really hands-on and very caring. The staff are all extremely friendly and obviously care very much about the residents. The food is very good and the general care of my mum is excellent. What a relief to at least find somewhere very good.
My mother-in-law had been at West Hallam Care Home for approx 12 months before she passed away. The staff are all very supportive and promote independence, whilst maintaining dignity and privacy. They promote enrichment into their lives by offering a range of activities and outings. She had a fabulous 12 months, building relationships with other residents and staff. Her quality of life was excellent and fulfilled even though she had dementia and other health conditions. I would recommend this home to anyone that wants the best for their loved one.
The care home is very clean and tidy. The staff and manager are very nice people to talk to and very helpful. The food is good - a lot to choose from.
My dad was so happy at West Hallam. All the staff were absolutely fabulous. They looked after him and cared for him so well. There is a real family ethos in the home. My dad loved his room, which was very comfortable. Dad enjoyed taking part in a full range of activities in the home. I absolutely recommend West Hallam Care Home.
The staff were kind and looked after her well. The home is not custom-built and does have narrow corridors and a number of doors which can be a bit confusing.
Nevertheless, the home I am sure did their best to make my wife's stay a pleasant one.
My wife, who has Alzheimer's, does need a lot of interaction and likes to walk which no home could give without one-to-one care, which no home could give.
Thank you so much for taking the time to leave us a review!
Mum went into West Hallam Care Home for respite, the care and attention to the smallest detail have been wonderful. She was depressed, lonely and apprehensive but the team managed to turn this around and she is now happy and contented. Nothing is too much trouble for any of them. I would thoroughly recommend this home to anyone who finds themselves in our situation and for the care and commitment shown by staff to all residents.
So glad that your mum is feeling much more happy now, thank you so much for taking the time to leave us a review!
I have nothing but praise for the West Hallam Care Home. The staff and the management are genuinely, caring and it shows in all sorts of ways. The team are professional, effective, thoughtful, and compassionate. My Dad often comments how well he is looked after and how kind people are. Big thank you and well done!
Thank you so much for leaving such a lovely review, it is great to hear that West Hallam Care Home has been so wonderful!
Mum says it is like living in a five-star hotel! All staff are very sociable and happy to discuss Mum's situation and any concerns without a problem. Much better now we can visit again without an appointment etc. Let's hope it stays that way! Thank you.
My mother has been living at West Hallam Care Home for around a year. She went in quite poorly, underweight and depressed, now she's very happy and eating well. The staff are very caring to my mother and always welcome me when I visit my mother. It's lovely to see my mother smiling and happy living there. She thoroughly enjoys going on trips with the staff.
Thank you so much for taking the time to leave such a lovely review, it is great to hear that your mother is doing well and is enjoying living at our West Hallam Care Home.
From the second Dad moved in, he's been at home where the care has been exemplary and nothing has been too much trouble. From the junior staff to senior leadership the message and care have been exceptional. Many times I have worried whether something is being done, only to be told that it's already in hand. Such a relief to know he is being well looked after - thank you, everyone!
Thank you so much for taking the time to leave us such a wonderful review!
Staff help her with phone and video calls and often send videos of what Mum has been doing during the day, it’s great to see her laughing and singing. Carers helped Mum write cards on my birthday and after a particularly difficult visit to see Mum the staff arranged for her to give me flowers and a card the next time I visited.
Mum is always clean and well presented, with nails painted and as her great-grandson says ‘'mama has no whiskers’, this attention to her care is very reassuring. Her room is beautiful, staff are always available to talk through any concerns or fill us in on what mum has been doing. An amazing team.
I am well looked after.
Thank you for your lovely review of West Hallam Care Home and I am very glad you feel that you are well looked after.
My husband and myself are really settled in the care home. Everyone is so helpful and caring. All the staff and carers are fantastic. Thank you all.
Thank you for your lovely review of West Hallam Care Home, I am so pleased to hear that you and your husband are settled and receiving great care.
Very considerate, kind and helpful ladies.
Thank you for your lovely review of West Hallam Care Home, I am so pleased to hear that the care offered at West Hallam is to a high standard
Staff are very friendly and helpful, also funny. They do their very best under difficult circumstances. Experience is enjoyable.
Thank you very much for your lovely review and I am so glad you find your visits to West Hallam Care Home positive.
My review is written during the most challenging of covid-19. West Hallam is run by the most amazing carers you could ever wish for. They go above and beyond to care for and love my father and all the residents at great risk to themselves and their families during this pandemic. My father is very happy and feels safe at West Hallam, although misses seeing personally myself and my brother and family. I only hope visiting can be resumed in a safe 'covid-safe' space erected by the owners of the group or at least supply an IPad for video calls!
Any contact with staff have been very positive from my experience.
I am extremely happy that my mother is in this care home, she is well cared for and has settled in well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for West Hallam Care Home.
There are no upcoming events for West Hallam Care Home.
Awards / Recognitions (5)
- 06 Jun 2021Recipient: Ashmere Derbyshire Ltd
- 15 Jan 2020Recipient: Ashmere Derbyshire Ltd
- 17 Nov 2017Recipient: Ashmere Derbyshire Ltd
Accreditations
There are no accreditations posted yet for West Hallam Care Home.
Meet the Team (3)

My goal is to have a positive impact on the lives of our residents, ultimately fostering a warm, inviting and friendly environment for their later years spent living at West Hallam.

My mission is to create a true sense of belonging for our residents and provide them with the best care tailored to their individual needs.

This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.
If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West Hallam Care Home to verify any information. View our terms and conditions. West Hallam Care Home has an Enhanced Service -more info.