West Hallam Care Home

A friendly, caring home with staff who are genuinely helpful and approachable. We particularly value the efforts made to ensure my mother-in-law mixes with other residents and has a stimulating life. We really enjoy the Bistro evenings which bring residents, loved ones, family and staff together in a lively and enjoyable way.

Nice staff, care satisfactory and with a good atmosphere for Mum to be resident in.

Caring and professional staff who do everything to keep the residents safe and secure. Very reasonable accommodation. We are able to leave my mother feelings happy about her safety and security.

Friendly and efficient. A difficult and emotional experience has been made easier by all the staff members.

My friend has been in the above care home for the last six months suffering from dementia and other age related problems and the care is first class. She has no complaints about the food and accommodation. The staff are well trained and caring. The home is always clean and fresh. Visitors are always made welcome and offered drinks. Parking is easy. The area is quite pleasant and the building is well maintained.

My next door neighbour has recently joined West Hallam and when I visit with her she always seems happy and well cared for she has been included in all events that take place throughout the home and genuinely seems happy when I visit her. I have enjoyed attending all the fundraising events that takes place and there always seems to be a nice atmosphere at the events with all staff making you feel welcome and taking the time to chat with you. The bistro nights are a fantastic way to spend time with your loved one and they are always fun to attend.

We try to visit weekly and always find a good atmosphere and welcome - especially a good atmosphere and welcome - especially when certain staff are on duty who 'go the extra mile' and we are, together with my friend, offered a cup of tea. Sometimes some staff have time to speak with us, which is good and we can get an update on how our friend is doing. Entertainment/ activities are good, the only real negative we have found is the laundry service, as often items of our friends stray and unknown and incorrect items are in his wardrobe. Definitely one of the best care home we have visited.

I am very satisfied with the care my mother has received in the last 5 1/2 years.