These prices are only a guideline, please contact Valley Lodge Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
On-site parking available
Valley Lodge Nursing Home has a Review Score of 9.7 (9.694) out of 10, based on 31 reviews in the last 2 years.
Over all time Valley Lodge Nursing Home has 90 reviews.
5.0 out of 5
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a great experience with our exceptional staff and that they were able to contribute significantly to your well-being. I will make sure to pass along your kind words to the team, and we look forward to providing you with the same level of service during your next visit. Thank you for choosing us!
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for sharing your experience with Valley Lodge. We're glad to hear that the staff were supportive and made efforts to help your mother settle in. It's wonderful to know that she is comfortable in her room and that the team ensures it is kept spotless. We also appreciate that you noted how your mother is included in activities and treated with respect. We strive to provide excellent care and it's rewarding to hear positive feedback like yours. Your kind words will surely be passed on to the team. Thank you for choosing Valley Lodge for your mother's care.
5.0 out of 5
Thank you for sharing your feedback regarding your mother-in-law's care at Valley Lodge. We are pleased to hear that despite her limited ability to participate in activities, she is receiving excellent care and attention from the staff. It is heartwarming to know that the staff at Valley Lodge are compassionate, caring, and maintain open communication with you about her wellbeing. Your positive comments are greatly appreciated and we are glad that your mother-in-law is in good hands at Valley Lodge.
5.0 out of 5
Thank you for your positive review! We are delighted to hear that you have had a wonderful experience at Valley Lodge Care Home. Our staff takes pride in being approachable and helpful to ensure all residents and their families feel supported and cared for. We also strive to provide a variety of activities and social events to create a vibrant and engaging community for our residents. We are thrilled that you enjoy our fayres and bringing your whole family, including the great-grandchildren, to join in the fun. Thank you for choosing Valley Lodge - we look forward to continuing to provide exceptional care and experiences for you and your loved ones.
5.0 out of 5
Thank you for your kind words! We are delighted to hear that your mother is enjoying her stay with us and that you are pleased with the accommodation, staff, and the addition of dogs. Providing a safe and welcoming environment for our residents is our top priority, and we are glad that your mother is being cared for with kindness and dignity. If there is anything else we can do to enhance her experience, please do not hesitate to let us know.
5.0 out of 5
Thank you for sharing your positive experience with us. We are thrilled to hear that you found our staff to be friendly, welcoming, and caring towards the residents. Treating residents with dignity is our top priority, and we are glad that your mum's friend is being well looked after at Valley Lodge. Your feedback is truly appreciated and we hope to continue providing excellent care to all our residents. Thank you for your kind words.
5.0 out of 5
Thank you for your positive feedback! We are delighted to hear that your friend is thriving in our community and that you have enjoyed your visits. Our team works hard to provide a clean, welcoming environment with a range of activities for residents to enjoy. We appreciate you taking the time to share your experience, and we look forward to continuing to provide excellent care for your friend and all our residents.
5.0 out of 5
Thank you for sharing your positive feedback about Valley Lodge. We are delighted to hear that your friend is happy and content there and that he has a good rapport with the staff and other residents. It's great to know that the physical surroundings are excellent as well.
5.0 out of 5
Thank you for your positive feedback on our reception team at Valley Lodge. We are glad to hear that you always feel welcomed with a smile. We appreciate your support!
5.0 out of 5
Thank you for taking the time to share your positive experience with Valley Lodge. We are proud of our team for their professionalism, kindness, and dedication to ensuring a comfortable environment for all residents. Your feedback is greatly appreciated, and we look forward to continuing to provide exceptional service to you and your loved ones at Valley Lodge.
5.0 out of 5
Thank you for sharing your positive feedback about Valley Lodge. We are pleased to hear that your aunt is settled and happy at the home and that you have a good impression of it being excellent and well-run. It's always great to hear when families are satisfied with the care and services provided to their loved ones. If there is anything further we can assist you with, please do not hesitate to let us know.
5.0 out of 5
Thank you for sharing your experience. It is heartwarming to hear that the staff has been so supportive and caring during this difficult time for you and your husband. Their dedication and compassion truly make a difference in providing exceptional care. Your kind words will surely be appreciated by the staff who work tirelessly to make a positive impact on patients and their families.
5.0 out of 5
Thank you for sharing your feedback with us! We're thrilled to hear that you appreciate the exemplary care provided at Valley Lodge. Thank you for taking the time to leave us a review.
5.0 out of 5
Thank you for sharing your positive experience at the care home during your recent visit. We are glad to hear that you found the staff to be friendly and caring. Your kind words are greatly appreciated. If you have any further feedback after more visits, we would love to hear about your experience with the food and activities as well. Thank you for taking the time to leave this feedback.
3.0 out of 5
As an established family-owned group of Care Homes, I welcome the opportunity to engage directly with families however, given the pressure on my time this can result in a delay in responding, for which I previously apologised. As requested, I shared with you a comprehensive overview of how your mother's care needs evolved during her time with us, explaining the requirement for additional and specialised staff to meet her care needs. As a result, this influenced the adjustments we needed to make in our fee structure. The kitchen underwent transformations to enhance the consistency of our specialised (IDDSI) and allergen-safe offerings. These modifications were implemented without additional costs, emphasising our commitment to quality. The feedback received from consultations regarding the changes in our food provision has been encouraging. As we strive to provide even better services, we are collaborating with the catering company and the wider Ashmere family to further enhance our offerings.
5.0 out of 5
Thank you for sharing your feedback with us. We are delighted to hear that you found Valley Lodge to be exceptionally well-run with compassionate and caring staff. We truly believe in providing the best possible care and are glad that your wife felt comfortable and well taken care of during her stay. Thank you again for your feedback!
5.0 out of 5
Thank you for your positive feedback, we are delighted to hear that you have had a great experience at our facility. We appreciate your kind words about our approachable staff and their quick response to any issues. We are always striving to improve and will look into your concerns with the meat being tough. It is wonderful to know that you feel a sense of happiness and welcome in our home, and we are glad that you enjoy our social media feeds as well. We will continue to provide a positive and cheerful experience for your mother and all our residents. Thank you for your support and kind words.
The Review Score of 9.7 (9.694) out of 10 for Valley Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I am Rebecca and am delighted to be the manager of Valley Lodge.
I am a registered nurse and like nothing more than getting stuck into care.
I believe that one of my main roles as a manger is to invest in the staff so that they are confident and competent in their role. By doing this, the staff are then able to deliver outstanding care to our residents.
I also believe that we are here to live every day to the full and so this is the ethos of the home.
When I am not at work I have 3 fabulous daughters and 3 dogs (plus assortment of other animals!) who I love to walk in the local woodland.
Hi, I’m Phoebe! I absolutely love having a good chat and getting to know the families and individuals that give us a ring. My goal is to make the process of finding the right home as easy and reassuring as possible.
This is something close to my heart — I’ve had two of my own family members stay within our group, so I truly understand how important it is to feel confident and comfortable in your choice.
If you call us during the week, chances are you’ll get me on the other end of the phone. I’m always happy to answer any questions you have — and if I don’t know the answer right away, I’ll make it my mission to find out for you. I’ll be here for you every step of the way, making sure you feel supported, listened to, and at ease.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valley Lodge Nursing Home to verify any information. View our terms and conditions. Valley Lodge Nursing Home has an Enhanced Service - more info.
