Valley Lodge Care Home with Nursing

I visit my mother weekly along with my father. We always get a warm welcome from the staff. There is a lovely family atmosphere in the unit and my mother is treated with patience and dignity at all times. We particularly enjoyed our afternoon tea party on the 5th of June when family were invited to join the residents. Many thanks to all staff involved.

Residents on the unit often do not get down for entertainment and repairs takes ages to be done. But it's the friendly staff I love and I would not have my grandad anywhere else.

The activities coordinator is very helpful and nothing is too much trouble for anybody and is on the go all the time.

I enjoy coming to the lunch club once a week. I have made friends and the activities lady is very good at organising games and quizzes for us.

The activities lady is helpful and kind. I can honestly day say everything is fine.

Excellent friendly staff.

I am a lunch club member. I love to come. I have made many good friends, it gets me out of my home. I also come to Valley Lodge for respite care. The care is wonderful. I love to join in with all the activities on offer, the home is very clean, I am always made very welcome.

I am a lunch club member, I have been a lunch member since 2 years ago in February. I have made many new friends it gets me out of the house. I very much appreciate having a lift in and back from my home. The home is lovely made to feel very welcome.

My sister moved in here about 6 weeks ago, she has settled in very well. Her room is amazing and she says she is really happy and contented here. My sister joins in with all the activities that are on offer here. She would recommend this home to anyone.

Good overall service, helpful staff. Management always open to family concerns. Activities always available and cheerful.

Following a very difficult period in hospital and the trauma of having to give up living independently mum arrived at Valley Lodge Nursing Home confused, upset and thoroughly fed up with life. The staff have been so kind and patient with her even when she appears not to appreciate it. She is taking some time to settle but they are doing everything they can to make her feel comfortable. From the family's point of view we are so relieved to have found this home, we viewed many and have been impressed with the professional way it is run, range of activities, cleanliness and know mum is now safe. This lovely home is extremely good value for money.

Would certainly recommend - very nice feel to the place - well done!

Attend lunch club weekly, given nice welcome each week. Made friends, it is a welcome break to the isolation of living alone. The club provides good value for the money. Look forward to the club and often asked about it. Missed the club when it was not available for a month.

Enjoy coming to lunch club, I have made many friends always look forward to Wednesday lunch club as we have lots to talk about and we get little trips out, food is always good, don't want to go home.

Staff very caring couldn't do more. Activity staff conscientious, though it would be good if more stimulating activities were available, though I realise the limitations of some residents may not allow this. The food is good. Home kept exceptionally clean. Communication between management and staff seems very poor. I wish more care were taken with the positioning of mum in her wheelchair she never seems to have her bottom right back

Staff very friendly and helpful.

I visit Valley Lodge Nursing Home on a monthly basis for the last two years. I walk around watching the staff and how they interact with the residents. I monitor their training needs, policy and procedure. I talk with the staff and I have got to know some of the residents and I can tell by their facial expressions how they are feeling. I love watching the residents expressions when the girls sit and talk to them. They always take time with their memory boxes. It is a pleasure to see and I love the staff and the way they treat each resident as an individual.