The Firs Nursing Home, Ripley, Derbyshire
The Firs Nursing Home, Ripley, Derbyshire
The Firs Nursing Home, Ripley, Derbyshire

The Firs is a delightful home located near to the Derbyshire town of Codnor, set in its own grounds. Due to its heritage as a farmhouse, the building itself has a warm and welcoming appearance, adding to the very homely atmosphere that is appreciated by all residents and their family and friends.

Residents use the outside space as much as possible, so much so that in 2010 Codnor beach was opened, with sand and deckchairs, pictures of the seaside and even Punch and Judy. Residents can sit out and feel like they are on holiday! The home, recently redecorated, has the main lounge, conservatory leading to the garden and dining room with views of the garden. Residents also benefit from the use of the centralised swimming pool and spa facilities.

With frequently run trips, regular live entertainment and family days and evenings, there is plenty to do. They even have Dolly the rabbit and Spike the cat to keep you company. Also with regular visits to an onsite hairdressing salon you will be looking your best, and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed.

There is always a registered nurse on duty, 24 hours a day so you can relax in the knowledge you are being well looked after. The Firs also has an extra care unit devoted to the care of those with dementia. A specialist extra care unit provides a safe and secure environment for those residents suffering from dementia.

Group: Ashmere Derbyshire Ltd

Person in charge: Katie Hoare (Manager)

Local Authority / Social Services: Derbyshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 36

Shared Rooms: 3

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single £639 – £927 , Personal Care Shared (per person) £607 – £887 (These prices are only a guideline, please contact The Firs Nursing Home to find out the exact price for your requirements.) Nursing Care Single £733 – £1004 , Nursing Care Shared (per person) £697 – £960 (These prices are only a guideline, please contact The Firs Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Firs Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 The Firs Nursing Home has a Review Score of 9.8 (9.817)

The Review Score of 9.8 (maximum of 10) for The Firs Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for The Firs Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.817 for The Firs Nursing Home is calculated as follows: ( (177 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 213 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Firs Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Firs Nursing Home?

  • Extremely LIKELY
    17
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Firs Nursing Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Resident / Service User
    1

The staff and nurses tried very hard with my mother in view of her not wanting to live. I lost her on the 4th July 2014 and it was also a loss to them, their concern and sadness was evident. I couldn't have chosen a better place to assist my mother in her last days and also the love shown to me and my family was so endearing.
I will always be thankful to them for their dedication to their jobs, I was made to feel very special also at all times. I'm so grateful for the last day of her life it was unbelievable how they helped me.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My first experience of The Firs was the day I went to look round. The staff were so lovely and welcoming.

I decided it would be a nice, caring place to put my mother and I was right. The staff have all been lovely and professional at the same time.

I have no doubt at all that she is being well cared for.

Thank you to all the staff.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I come to The Firs to visit my mother who has been here for several months. This is a friendly, cheerful place for those with nursing needs and I always see the staff giving one to one care to the residents. Al in all, I am happy that mum receives the very best care.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All the residents are looked after and continually monitored. The staff interact with the residents regularly which helps to maintain general alertness in a pleasant situation. Individual needs are met with special care to each and every resident. The home setting is pleasant and quiet with open aspects over a well-maintained garden.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband has been at The Firs Nursing Home now for four years he is looked after very well. The staff are caring and kind and inform me straight away if he is unwell. I feel that the staff look after me as well as him. The Firs is a nice happy home with all new furnishings and everyone is friendly and kind everyone's dignity is respected. I would highly recommend it.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my parents are residents of The Firs Nursing Home, they live in a double room. I cannot praise the staff enough, they are all friendly and caring. There is a happy atmosphere in the home and when we visit, we always feel welcome.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is my first experience of a care home but when my mum came here in February she was looked after really well and all the family are made to feel welcome when they visit. The staff are really friendly and are always on hand to meet any of the resident's needs.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been at The Firs for nearly five years.
I have never had any problems with the staff or home.
They take excellent care of her and nothing is too much trouble.
There is a lot of interaction with the residents including days out and regular entertainment.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very homely and welcoming.
I enjoy coming to see my husband, it is nice I can stay and have a meal with him.
All the staff are all lovely and very helpful.
The music and entertainment is very nice for them.
My husband's room is really lovely and homely.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was moved from hospital to the care home because of dementia problems. She was welcomed from the start with smiles and understanding of her needs. Having lived alone for 43 years this was a big adjustment for her but the staff helped her settle. There is always someone willing to smile and offer a cup of tea. As a family this is all new to us so we have been eased in too. To hand your mother over to others is never easy but at The Firs staff understand and help. We trust them.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very good care, very helpful. Lovely staff.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother has been at The Firs Nursing Home she's settled in quite quickly, the staff are very pleasant and helpful.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband arrived today. The home is very friendly and welcoming. Very nice.

How likely would you be to recommend The Firs Nursing Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We looked at many care homes before we found The Firs. The warm welcome, friendly atmosphere and happy residents said it all. Mum and dad settled straight in and soon became part of a new and very large family. Mum passed a few days ago and the staff and management have been amazing. They have looked after dad like he was their own father, lifting his spirits when they can, and taking time to sit and listen when dad wanted to talk. Everyone from the domestics to the management are lovely and do their job with a smile. This is the perfect place for dad.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident at The Firs for a while now. He is settled and happy and we can all tell this. The staff are all warm and friendly and professional, and we are happy as a family that dad is safe and happy. Keep up the good work!

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Charles, Manager of The Firs at The Firs Nursing Home responded to this review on 06 Apr 2016:

Thank you for your review.
It is a pleasure to provide good quality care for all our residents and their families. We are one big family and everyone is treated with empathy, dignity and respect. We aim to be a "home from home" where everyone is welcome.

Mum was admitted on 5th February. Prior to that we made two visits to the home and the staff were very helpful and welcoming to us. Mums admission went well and she has a lovely room with some of her own things to make her feel at home. She has settled in well. We are very impressed with the atmosphere of the home which feels "homely" and not in a institution. The staff are caring and appear to be interested and enthusiastic in their work. We have attended a meeting of staff and carers and are impressed with their plans for the future. They have even taken everyone to a tea dance which was enjoyed by all. We feel mum is having the best of care.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Alison Charles, Home manager, The Firs at The Firs Nursing Home responded to this review on 06 Apr 2016:

Thank you for taking the time to complete a review.
Your views are much appreciated

My mother has been a resident at The Firs for two years and in all that time she has been shown nothing but love, care and understanding. Her dementia can make her difficult to deal with at times, but the care shown by some staff in particular has been outstanding.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I have been at The Firs Nursing Home a few months and at first found it a struggle to live with other people (lived with my brother before) Now I have settled I am very happy here the staff are wonderful and enjoy my meals very much. I feel safe and when I need someone staff are there for me and nothing is too much trouble. Activities are very good in the home, I don't take part in many I like my own company but I watch what is happening and everyone seems to enjoy taking part.

How likely would you be to recommend The Firs Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

October 2012

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