The Firs Care Home with Nursing

Since my husband went into The Firs he has received excellent care. The carers are extremely patient and he can be very hard work. Every member of staff including the domestic are happy to spend time with him and support me. The nursing staff are very good, and the manager is always willing to offer support to me.

My auntie is a resident and I feel happy in the knowledge that she is safe and being well looked after. Her health is gradually deteriorating, but the girls looking after her keep us updated. My auntie enjoys the company of the other residents and staff and loves to join in with all the activities and entertainment that is always happening. She has little opportunity to be bored!

A nursing home to be recommended for all aspects of your loved one's care. Compassionate, attentive and dignified staff. Home-cooked meals and snacks. Clean, tidy, orderly bedrooms. Pretty, wheelchair friendly garden.

The care, love and kindness shown to my mum by all the staff is incredible. It’s a friendly, fun atmosphere, and as a family, we are well-informed about events, meetings and any care requirements. The discussions with staff are honest and realistic and always show deep respect for residents. Having been concerned about Mum going into nursing care, I don’t believe we could have found anywhere to better The Firs. It’s been a great relief to know that she has 24-hour care, and she absolutely loves the many staff members who care for her. The social side is great with activities, which cater for many tastes, including trips out, which the residents really enjoy. It’s an amazing and very caring home.

The care and compassion shown to my mum go above and beyond what is expected. The staff are friendly and approachable and nothing is too much trouble. We as a family can rest assured that mum is well cared for and is safe and secure at all times and that is worth its weight in gold. The Firs is like an extended family and I for one would highly recommend it.

Happy with all the work that’s carried out in the home. We can see the hard work put in by each individual member of staff. There is always a friendly atmosphere and warm welcome each time we visit. The staff are always quick to meet the needs of residents and clearly know them well. Activities and events provided are always brilliantly organised

My sister came into The Firs for end-of-life care. I can not fault the love and care she and her family received from the moment she entered the home. It wasn't possible for her to be at home in her final weeks, but the staff were brilliant at ensuring a homely environment allowing my sister a comfortable loving place to live her last 2 weeks of life.

I visit my mother regularly and the staff are always helpful. My mother is well cared for and her dignity preserved. Before she became ill 'end of life' she enjoyed many activities - bingo, quizzes etc. The staff respond quickly when the buzzer is rung. Although they are always busy they make time to have a 'short chat'! the staff show great empathy and really care for their resident's well-being. I would be willing to recommend The Firs to anyone! Well done to all!

The Firs Nursing Home provides an excellent and compassionate standard of care. All the residents are made to feel at home and have stimulating activities. The staff are attentive and caring and relate well to residents.

Overall, the food was lovely, the home was clean and all the staff were incredible at their jobs. Thank you so much.

I cannot praise all the staff enough for all they have done to make my friend feel at home since moving into the firs.

Mum has been in The Firs for nearly a year, during which time she has been well cared for. When we visit, the staff are always friendly and welcoming, and the general atmosphere of the home is good. The staff take the trouble to provide care and stimulation for the residents in the form of activities and entertainment.

I have never had a problem with the home at all. The staff are brilliant with me and my friend, who is the resident. He seems really happy where he is. The staff are fantastic in all ways keeping me informed of my friend's needs. I would recommend The Firs to anyone.

My mum has been in The Firs for over 7 years and during that time, I have always been extremely happy with the care she has received. The management and staff have been excellent throughout her stay.

I am very happy with how the place is run and I am happy with the staff and how they look after the resident. The residents seem to be very happy.

My Grandma is currently a resident in the care home and she is being really well cared for - from having her hair and nails done to crafts and even days out. It's the most freedom she has had in years! They're always so lovely with our family, and take the time to talk to both the residents and family visiting. I can't thank them enough for making my Nan comfortable during her stay and genuinely caring for her as a person.

Due to my mother's deteriorating health, she was admitted to the Firs for respite and then continuing care. She has been treated with the utmost kindness and respect. Her mental health has improved due solely to the care provided in this professional, but incredibly welcoming establishment. My family and I cannot thank all the staff enough for the work they do, the care they provide is second to none. Due to their vigilance, my mother's health is constantly monitored and the level of communication between the home and ourselves means that we are always aware of any changes, good or bad, in our mother's well-being. My mother was a reluctant care home resident, to say the least, but The Firs has changed her opinion and that of my family too.

I cannot say how pleased I am with this nursing home. Everyone from the management to the cleaners are really lovely and caring. My son (who is 44 years old) has been at The Firs since February when he was transferred from another home further away, and since coming to The Firs he is much better in himself. He is nearer home, and the staff are lovely and do all they can to help him. He has a brain tumour and had a stroke last year, so has difficulty communicating, but they are so caring here. They keep me informed of any changes in his condition and I know he's in good hands. I highly rate this nursing home.

The staff shower me down like it's Niagara Falls and one member of staff, in particular, is the worst for drowning me.

I am enjoying doing craft things. They help me with showering because it's unsafe to be left alone. I have a key worker who helps me a lot when I am feeling sad or angry because I suffer from bi-polar, controlled by tablets. I've been given sleeping tablets which was for two weeks but now I've been on them three months, now I don't really need them.