Bridge of Weir

My mother has been at Bridge of Weir Care Home for coming up 2 years. There have been issues in the past but over the last couple of months things have become so much better. There have been great improvements. The management are approachable and have implemented great things throughout the home. All issues are dealt with in a prompt and pleasantly efficient manner. Well done.

I write this review and I am fortunate that I can visit my dad every day and can honestly say from when he first arrived in October 2022 the care home is now functioning as how I would want care provided for my dad and all the departments within the care home are excellent.

I don't get down as often as I like. However, on my most recent visit, I was hugely surprised and pleased by the changes that have occurred, my uncle seemed more content than ever and engaged with the surroundings. There is a definite change in atmosphere and a buzz about the home. I noticed changes such as plants on the balcony, making the area a much more pleasant place to sit and enjoy. My uncle loved the singer and piano player that had recently been and performed. The care has also improved and my aunt sang the praises of the management. Previously, there were issues in getting the right care and getting anything done. The new manager is approachable and seems to be able to achieve what she says she is going to do, my aunt's words, I never met her however she was in on a Sunday and I believe she was sorting out the plants. For me, I definitely felt and saw a positive change in everyone at the home, staff and residents all seemed more lively and certainly, my uncle seemed in fine spirits.

Absolutely amazed at how we were all welcomed into the home, all the staff are so friendly and go above and beyond to make sure we have what we need. The manager and her team make sure that at these uncertain times, we are reassured that our loved ones get the exact care they deserve.

My mum got into Bridge of Weir care home and it’s been an absolutely fantastic place for my mum who is at the end of life. The manager and all the care staff have been fantastic, there’s nothing you would ask for that they didn’t have, or if they didn’t have it they got it within an hour or so. Had several overnight stays with my mum and they would always accommodate. They all loved my family and treated everyone with dignity and respect. If I’d ever had to use a care home nearby there would only be one. The Bridge of Weir Care Home. If I could give them a million stars it wouldn’t be enough. You are all the best at what you do, so from all the family a big tremendous thank you. A very happy family.

The meal selection and quality have greatly improved with the chef happy to listen to feedback and update the menus as required.

Very poorly run care home. No consistency of staff, all agency. Very poor communication. Never answer emails or phone calls. Reported to care commission.

Disappointing. In the two years we have known Morar Living and the 9 months my wife was a resident there have been five managers, and they are now waiting for the third deputy manager to start. Staff morale is poor and care staff turnover high resulting in excessive use of agency staff who are often there for only one shift and therefore don't know the residents, they are focused on the job, not the person. Morar Living's premises and assurances are good but delivery and communication are poor. I withdrew my wife from Morar Living when specific comments and assurances given by three managers and followed by a fourth were unilaterally broken without prior communication or consultation.

A great team that delivers never-ending patience and excellent care. The liaison with family regarding Mum's care and welfare is very welcome. Food quality and choice looks great and Mum regularly enjoys a glass of wine with her dinner. We understand the importance of security and that staff are busy, but sometimes takes a while to gain entry, particularly in the evenings. There is a great range of activities and having a cinema room adds to the fun. Mum loves that she can get her hair done regularly and enjoys a manicure every few weeks. The home has a number of lounges that can be booked for special family events and staff are happy to help prepare them. We have complete peace of mind concerning Mum's care and security. She is safe, well looked after and that makes the family very happy.

My mother has been in this care home for over a year. The staff are generally friendly, helpful, compassionate and caring to Mum and to other residents whom I observe being cared for. Her room and bathroom are of a good size with lots of her own items surrounding her which is important. The food isn't always to Mum's taste but this can happen as everyone has different tastes. The activities have taken a while to get off the ground but hopefully, this will improve-staff changes are the main reason for this.

My mother moved to Bridge of Weir from hospital. She wanted some TLC and that's what she got. Sadly she was only there for 2 weeks before she passed but those 2 weeks provided lovely quality time with Mum in beautiful surroundings surrounded by caring and friendly staff. In 2 short weeks, she grew close to them and was happy and relaxed. I couldn't have wished more for Mum to spend her last weeks in Morar providing me with special memories of our time together.

I feel it is very important to write this review. Our mum had been a resident at Bridge of Weir Care Home since September 2021. We knew Mum was enjoying her new home and blossomed. Mum was involved in numerous activities which were encouraged. Mum was 96 years young and was always ready to give something a go. Every time we visited, Mum gave us an update on what they had all been up to and the many laughs that they had. Mum also made lovely friends with other residents. After Mum returned from three weeks in hospital, the staff, as always, were beyond fantastic with her and her care. During Mum's last few days, my brother and I sat with Mum and we experienced first-hand the care, love and professionalism of all the staff, what we saw exceeded all our expectations, thank you. Sadly, Mum passed away on Sunday. We cannot thank the staff enough for everything that was done for Mum and for making her so happy.

On our endeavour to find a nursing home for our mum, we visited and were most impressed by Morar Living. The manager was super efficient and left us totally in awe of her and her staff. In just two weeks of Mum being a resident, she has a much better quality of life. The staff are so attentive and have even had her up and dressed and integrating with the other residents. Her end-of-life care has been phenomenal! We cannot rate the staff highly enough.

During December 2022 my 96-year-old mother was admitted to hospital from the home suffering from flu and spent three weeks in hospital. As a result of staffing issues, hospital staff were unable to provide the personal care my mother required, particularly assistance with her meals and she went downhill fast. As a result, I pressured for her release and return to the home. Since her return, the staff have been exceptional in the care they have provided and my mother's strength has improved immensely. I can't thank everyone enough for giving our mother back to us, as I firmly believe she would not have survived had she not returned to the home when she did.

My aunt was in failing health. The staff communicated regularly with me and the GP. She was supported to receive visits from her friends and also supported to eat in her room or with others in the dining room - her choice. My aunt and her carers clearly had a good relationship and I always felt she was treated with respect and dignity. Communication with me was excellent at the end of her life and I felt supported.

A welcoming and calm atmosphere. Staff are pleasant with positive and helpful attitudes. More Parking! Would suggest comfortable garden chairs on the balcony and more specious, colourful garden grounds would be an asset.

My artist father is very happy in his new home at Morar. Nothing is too much trouble for the friendly, professional staff, who have done so much for him already. For example, he was encouraged to have his treasured oil paintings in his room with him, hung by the staff, which has helped replicate the same ambience as home and create a comforting and familiar atmosphere for him, instantly. This is hugely important for him and has allowed him to settle in within a week. He is enjoying having so many friendly faces about and staff pop in to talk and look at his work, as well as look after him, when required. The staff genuinely care about him already and are spending time getting to know him, listening to his stories and including him in the activity classes, which he enjoys. The standard of care is exemplary and the facilities are luxurious. Thank goodness we found Morar, for this stage of his life.

We selected Morar Living, Bridge of Weir for respite care for my husband as they made us feel reassured that they could meet his needs. The home was lovely and fresh. The staff were very friendly and would engage in conversation and fill me in on what my husband had been doing and anything he needed. Lots going on to entertain the residents. Fantastic experience and one that we will use again.

Simply the best place ever for my mum. Thank you to the manager and staff.

Absolutely wonderful place for my mum to be. She has been so happy with everything and everybody and this nursing home at Bridge of Weir has changed her life for the best. So happy for her to be looked after by the manager and all her staff.