Alexander House Care Home

Hawkins Road, Exeter EX1 3UW
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9.2 21 Reviews
  • Alexander House Care Home, Exeter
Alexander House Care Home, situated in the charming area of Pinhoe, Exeter, offers exceptional residential, nursing, dementia, and respite care for up to 67 residents. Set within a luxurious and contemporary environment, the home is thoughtfully designed to support comfort, wellbeing, and a fulfilling lifestyle.

Residents enjoy access to a wide range of premium facilities, including a cinema, sensory room, hair and beauty salon, café bar, beautifully landscaped gardens, and spacious outdoor terraces. A vibrant programme of activities further supports each individual in leading a meaningful and enriched life.

Care at Alexander House is highly personalised, reflecting the unique needs, preferences, and personalities of each resident. Importantly, all services and facilities are offered under an all-inclusive fee structure, ensuring that everything from activities and dining to hairdressing and outings as well as newspapers is included at no extra cost, giving residents and families peace of mind and financial clarity.
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Care Provided by Alexander House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1800
  • Self-Funded Residential Dementia Care: £1750 – £1850
  • Self-Funded Nursing Care: £1825 – £1950
  • Self-Funded Nursing Dementia Care: £1825 – £1950
  • RESPITE Self-Funded Residential Care: £1750 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1850
  • RESPITE Self-Funded Nursing Care: £1825 – £1950
  • RESPITE Self-Funded Nursing Dementia Care: £1825 – £1950

These prices are only a guideline, please contact Alexander House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Damon Drummond (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Alexander House Care Home opened in January 2023 and is delighted to welcome visitors to the home to view the amazing facilities, meet the team and to discuss your care needs. Appointments are not required.

Parking

  • Car parking is available onsite

Alexander House Care Home Reviews (21)

9.2

Alexander House Care Home has a Review Score of 9.2 (9.230) out of 10, based on 10 reviews in the last 2 years.
Over all time Alexander House Care Home has 21 reviews.

Overall Experience
  • 20
  • 0
  • 0
  • 0
  • 1
Date Published
  • 21
  • 3
  • 4
  • 10
  • 11
Reviewer Connection to Alexander House Care Home
  • 8
  • 4
  • 3
  • 3
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from Betty A (Resident) published on 2 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Felt lost for a few days not knowing the routine. Not a lot of people booked in yet but I got my choice of rooms and the staff tried to get me to mingle. I am on my seventh day and feeling really good. The food is really good. I will be putting on some weight. Tea coffee hot chocolate anytime day or
night, it's no trouble.
Reply from Amanda Oxley, Home Manager at Alexander House Care Home

Thank you so much for your review and we are so happy that you have settled well into your new home. We are also very honoured that you are going to cut our ribbon at the grand opening.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.230)

Overview of Review Score

The Review Score of 9.2 (9.230) out of 10 for Alexander House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.658 for Alexander House Care Home is calculated as follows: ( (101 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 117 Ratings = 4.658
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.572 Points relating to the number of positive Reviews for Alexander House Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 9 Positive Reviews ÷ 13.4 = 0.672
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

10 Bed Vacancies

Posted: 15 Sep 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (0)

Meet the Team (7)

Damon

Damon Drummond

Job Title: Home Manager Joined: 2024

Damon is the Home Manager here at Alexander House. Damon started his working career in sales/account management working in different sectors when he got to a point where he felt he needed to give back to the community, so he began working for the NHS, supporting people with learning disabilities for almost 6 years.


Damon started working in care homes in 2014, which is when he first became a Registered Manager and has worked for Bupa, Gracewell Healthcare and Brighterkind.


Damon has a strong history of turning homes around, engaging staff teams, initiating change and ensuring residents live a meaningful life.

Christine

Christine Collett

Job Title: Deputy Manager Joined: 2022

Christine has been working in care for 14 years and in this time has achieved her Level 5 Diploma.


Christine is extremely passionate about providing excellence in care and is looking forward to welcoming new residents to the home.

Fiona

Fiona Brauns

Job Title: Administrator Joined: 2024

Fiona joined Alexander House in September 2024 as the home's administrator

John

John Cooper

Job Title: Facilities Manager Joined: 2022

John has joined the team at Alexander House as the Facilities Manager and is responsible for the maintenance and upkeep of the home. John is excited to be looking after a beautiful new home.

Mitch

Mitch Siviter

Job Title: Activities Coordinator Joined: 2023

Mitch has joined Alexander House as our Activities Co-Ordinator and he is extremely creative and imaginative and is a positive influence on residents, encouraging them to bring out their creative side too. Mitch has run a successful business of his own producing his own bespoke crafts and he is looking forward to including many arts & crafts sessions in his programmes.

Kimberley

Kimberley Langman

Job Title: Kitchen Assistant Joined: 2023

Kimberley joins the team working in the kitchen and is focusing on becoming a chef. She really enjoys cooking and is looking forward to meeting all of the new residents at Alexander House.

Amanda

Amanda Teague

Job Title: Resident Hairdresser and Nail Technician Joined: 2022

We are delighted to introduce Amanda Teague from Glitz Hair who has officially joined the Alexander House family as our resident hairdresser and nail technician. Amanda will be visiting the home weekly to ensure that all of our lovely residents have access to her services which will include ladies’ hairdressing, barbering, and nail treatments. It’s the Alexander House way of living; ensuring that all of our residents are looking and feeling they are the very best at all times.

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