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Alexander House Care Home

Hawkins Road, Exeter, Devon EX1 3UW
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The transition from hospital to Alexander House has been amazing, nothing is too much troubleM B(Daughter of Resident/Service User)
Alexander House Care Home, Exeter
The team at Alexander House have been fantastic, great food fantastic rooms and great facilities.Alvan S(Son of Resident/Service User)
Alexander House Care Home, Exeter
Very pleasant and friendly, lovely atmosphere. Staff work very hard to provide a good service.S U(Resident / Service User)
Alexander House Care Home, Exeter

Alexander House Care Home is an all-inclusive care home, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. Situated on the former farmers’ fields in Pinhoe, Exeter, the home offers exceptional Residential, Nursing, Dementia and Respite care for up to 67 residents in a warm, welcoming and luxurious environment.

Designed to promote comfort, wellbeing and...  

Care Provided by Alexander House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,950
Residential Dementia CareFrom £1,750From £1,950
Nursing CareFrom £1,750From £1,950
Nursing Dementia CareFrom £1,750From £1,950

Alexander Houses offers luxury, all-inclusive living, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. This includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing, basic nail care/manicures and access to Wi-Fi.

Contact Alexander House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Damon Drummond (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • Alexander House Care Home opened in January 2023 and is delighted to welcome visitors to the home to view the amazing facilities, meet the team and to discuss your care needs. Appointments are not required.

Parking

  • Car parking is available onsite

Alexander House Care Home Reviews (28)

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9.5

Alexander House Care Home has a Review Score of 9.5 (9.538) out of 10, based on 12 reviews in the last 2 years. Over all time Alexander House Care Home has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from S B (Daughter of Resident) published on 18 August 2023 Submitted via Website
Overall Experience

Dad has been resident at Alexander House for 2 months now. The care is exceptional. Dad is happy, well fed, has made friends and is socialising a lot. The management team have helped with the difficult transition from an unsuitable former home into gaining confidence with this home. The social activities are great, and cause loud participation and enjoyment, with families and staff also joining in. I have felt particularly supported by the manager and her front of house team, and the nursing team are excellent with residents. The carers team are so kind to Dad and always have time for a chat with the residents. Housekeeping and catering are also very good and Dad’s en suite room is always spotless (thank you). What else can I say? After a very bad experience elsewhere, Alexander House is a joy to visit, knowing how happy Dad is. I interact with a lot of the residents and they all appear to be happy and are a good group who get on well together.

Reply from Jo Needs, Regional Director at Alexander House Care Home

Thank you for your lovely feedback, we are so thrilled that you feel the care the team provide is exceptional and that your dad is happy at the home making new friends.

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Review from N C (Daughter of Resident) published on 16 August 2023 Submitted via Website
Overall Experience
Dad has been at Alexander House for 3 months now. The home that he was at prior to this was not suitable for someone with advanced dementia, so we were very grateful how quickly the management team sorted out Dad's move to Alexander House.
Alexander House is a lovely home - clean, tidy, beautifully-decorated and with fantastic facilities.
The staff are professional but friendly with it and they work extremely hard.
Being away from Mum has been a very difficult adjustment for Dad, but the team has looked after him brilliantly. It is a huge relief for us to know that he is safe and being well looked after.
Dad enjoys the meals and there are always plenty of snacks and drinks available in between times too.
There are lots of activities that go on in the home and Dad enjoys sitting out in the lovely garden (when the weather allows) too.
Alexander House is well-positioned in terms of having a shop within walking distance, a bus stop nearby and nice walks around it too.

Thank you.

Reply from Jo Needs, Regional Director at Alexander House Care Home

Thank you so much for the lovely review, we are very fortunate to have a dedicated team at the home lead by a supportive and coaching Manager and Deputy Manager. We are thrilled to hear that your dad is having such a wonderful time at the home.

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Review from Rachel L (Granddaughter of Resident) published on 22 June 2023 Submitted via Website
Overall Experience
Really wonderful and caring service. Atmosphere is friendly and welcoming.
The staff are so good with my grandad and make his stay a pleasure.

I feel reassured that he is being well looked after and enjoying his later years.

Reply from Amanda Oxley, Home Manager at Alexander House Care Home

Thank you for taking the time to review our beautiful home, it is very much appreciated.

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Review from W S (Daughter of Resident) published on 21 June 2023 Submitted via Website
Overall Experience

Absolutely beautiful home. Nothing is too much trouble, when looking for a care home for my mum I knew this is where she would want to be. The care staff, nurses and management have all been wonderful and are always on hand should we need anything.

Reply from Amanda Oxley, Home Manager at Alexander House Care Home

Thank you very much for taking the time to leave us such a fantastic review.

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Review from E N (Daughter of Resident) published on 14 June 2023 Submitted via Website
Overall Experience

It's a horrible time, watching your mum's health deteriorate so that she can no longer live by herself but honestly moving her to Alexander House has been the most brilliant journey. I have peace of mind she's looked after 24/7 and she's enjoying the company, the activities and the food. The staff really care and management goes out of their way to support their residents. I couldn't ask for any more!

Reply from Jo Needs, Regional Director at Alexander House Care Home

Thank you so much for a lovely review of the home and team. We have an amazing management and staff team that really does care for our residents and nothing is ever too much trouble. We are so pleased to hear that the journey you have been on has been a brilliant experience.

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Review from Sarah C (Daughter of Resident) published on 11 May 2023 Submitted via Website
Overall Experience

My father went into Alexander Care Home at the end of February this year. He was their second patient as this is a new home. He requires nursing care and I find the facilities and care to be outstanding. The staff go out of their way to make sure my dad is comfortable. They are backed up by regular GP visits. They also have an excellent programme of enrichment activities for residents. I live a long way away but in Alexander Care Home I can rest assured that he is well looked after.

Reply from Amanda Oxley, Home Manager at Alexander House Care Home

Thank you so much for taking the time to write such a lovely review. We really enjoy your father's company.

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Review from Miles M (Son of Resident) published on 11 May 2023 Submitted via Website
Overall Experience

My brother and I could not be happier with the home we have chosen for our father. Alexander House is brand new and really well-appointed. Clean, modern, light rooms, great common areas and really great staff. Well done to all the team involved.

Reply from Amanda Oxley, Home Manager at Alexander House Care Home

Thank you very much for taking the time to review our care home. We very much enjoy looking after your father and his sense of humour.

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Review from Betty A (Resident / Service User) published on 2 May 2023 Submitted via Website
Overall Experience

Felt lost for a few days not knowing the routine. Not a lot of people booked in yet but I got my choice of rooms and the staff tried to get me to mingle. I am on my seventh day and feeling really good. The food is really good. I will be putting on some weight. Tea coffee hot chocolate anytime day or night, it's no trouble.

Reply from Amanda Oxley, Home Manager at Alexander House Care Home

Thank you so much for your review and we are so happy that you have settled well into your new home. We are also very honoured that you are going to cut our ribbon at the grand opening.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 31 July 2026

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

News (4) & Events (0)

News
  • 29 Nov 2024

    Alexander House, a luxury care home nestled on the outskirts of Exeter, recently hosted a vibrant Summer Fete that drew a crowd of residents, families, and members of the local...

  • 29 Nov 2024

    A century of life deserves a rocking celebration! This month, Alexander House Care Home in Exeter pulled out all the stops for a resident's 100th birthday, transforming the luxurious residence...

  • 29 Nov 2024

    On 6th November 2024, Alexander House Care Home welcomed residents, families, and staff to a heartfelt Remembrance Day celebration. This annual event provided an opportunity for everyone to reflect on...

Upcoming Events

There are no upcoming events for Alexander House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Alexander House Care Home.

Accreditations

There are no accreditations posted yet for Alexander House Care Home.

Meet the Team (10)

Christine Collett
Christine CollettJob Title:Home ManagerJoined: 2022

Christine the dedicated Home Manager of Alexander House Care Home.

She has been working in care for 14 years and, in this time, has achieved her Level 5 Diploma and was previously the Deputy Manager of the home before being promoted in April 2026.

Christine is extremely passionate about providing excellence in care and is looking forward to welcoming new residents to the home as our Home Manager.

Hannah Harbourne
Hannah HarbourneJob Title:Clinical Lead

Hannah is the dedicated clinical lead at Alexander House Care Home.

Fiona Brauns
Fiona BraunsJob Title:AdministratorJoined: 2024

Fiona joined Alexander House in September 2024 as the home's administrator

Kimberley Langman
Kimberley LangmanJob Title:Kitchen AssistantJoined: 2023

Kimberley joins the team working in the kitchen and is focusing on becoming a chef. She really enjoys cooking and is looking forward to meeting all of the new residents at Alexander House.

Amanda Teague
Amanda TeagueJob Title:Resident Hairdresser and Nail TechnicianJoined: 2022

We are delighted to introduce Amanda Teague from Glitz Hair who has officially joined the Alexander House family as our resident hairdresser and nail technician. Amanda will be visiting the home weekly to ensure that all of our lovely residents have access to her services which will include ladies’ hairdressing, barbering, and nail treatments. It’s the Alexander House way of living; ensuring that all of our residents are looking and feeling they are the very best at all times.

Patrick Doherty
Patrick DohertyJob Title:Head of UnitJoined: 2026

Patrick Doherty is the dedicated Head of Unit for Alexander House Care Home.

Alexandra Ivascu
Alexandra IvascuJob Title:Residential Unit Lead

Alexandra is the dedicated Residential Unit Lead for Alexander House Care Home.

Dintu Antony
Dintu AntonyJob Title:Registered Nurse

Dintu is a dedicated Registered Nurse for Alexander House Care Home.

Sunita Tamang
Sunita TamangJob Title:Registered Nurse

Sunita is a dedicated Registered Nurse at Alexander House Care Home.

Ellie Morsing
Ellie MorsingJob Title:Registered Nurse

Ellie is a dedicated Registered Nurse for Alexander House Care Home.

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