Foley Grange

Silverwoods Way, Kidderminster DY11 7DT
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9.9 58 Reviews
  • Foley Grange, Kidderminster
Foley Grange care home in Kidderminster is a warm and friendly care home offering residential care, specialised dementia care and respite care.

Their staff are caring and compassionate and they give care that is centred around the individual and their needs. Respect and dignity is at the heart of their care.

There are 66 en-suite bedrooms and residents can enjoy attractive décor, with luxurious lounges to socialise in. Residents can also walk in the fresh air in accessible, secure gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1397
  • RESPITE Self-Funded Residential Care: from £1397

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Foley Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Michelle Pilgrim (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Foley Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Plenty of On site parking at Foley Grange

Foley Grange Reviews (58)

9.9

Foley Grange has a Review Score of 9.9 (9.890) out of 10, based on 35 reviews in the last 2 years.
Over all time Foley Grange has 58 reviews.

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Review from Nicola Ann J (Friend of Resident) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a helpful and kind team @ Foley. I have experienced other friend's relatives in care and this home is by far the best. Such a lovely caring and kind team, nothing is ever any trouble at all.
The home is immaculate, and it is so lovely that they allow the residents to help out when they want to.
Gives them their independence, and makes them feel a part of the home.
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Review from Alison T (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Foley Grange Care home since November 2023, she has now settled in very well. The staff are friendly and caring towards Mum and make you feel welcome any time of the day when visiting. In recent months Mum has not been very well after 3 nasty falls, the staff looked after her well
and made sure her needs were fulfilled. The cleanliness, laundry, activities, food and drink are excellent. Knowing Mum is being looked after 24/7 has been very comforting to me. Thank you Foley Grange.
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Review from M D (Friend of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Foley Grange is home from home. I love to visit because you are always welcome just like friends. I enjoy my Wednesdays visiting my son-in-law's mother and really enjoy my day. thank you to all the staff.
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Review from J E (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care mom has received in the ten months she has been there.
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Review from M G (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad moved here over 2 years ago when it first opened. He is happy here enjoys having company and thinks very highly of all the staff. It is a great comfort to know, he is safe, and well looked after. There are always a friendly welcome from the staff and other residents when we visit. All the staff
are kind caring and extremely patient. Don't think we could have found anywhere better.
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Review from Frances L (Respite Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went to Foley Grange for 2 Weeks of respite in April. I was looking to find out what care home living was like. The facilities there are excellent, nothing is ‘missing’. The care I received was excellent, as were the staff, nothing was too much trouble and they all seemed happy. Cleanliness is clearly
paramount. It was spotless. The food and drink were both varied and abundant, and very nice! Management was excellent, if something wasn’t as you expected, you just needed to say. Safety and security were not an issue at any time, my room was lovely, I particularly liked the 3/4 bed! I don’t feel qualified to comment on ‘activities ‘ as I wasn’t there long enough, but there always seemed to be something going on! Similarly, with ‘value for money ‘ I don’t know what local care homes charge, so I don’t feel qualified to comment. Overall I enjoyed my 2 weeks in Foley Grange thank you to everyone, both staff and residents.
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Review from Mike T (Friend of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My friend has been in the care home for approximately 2 years and I have been visiting him every week.
The staff are very friendly and caring towards the residents and make you feel welcome when visiting no matter what time of day. It has been a welcoming experience when I have been asked to stay for
lunch as it makes it more personal for the person you are visiting.
Always get asked if I would like a drink when visiting.
The staff always have a caring approach.
Excellent work.
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Review from John S (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home more highly. Everything is outstanding, from the management, the staff, the overall care and cleanliness - no issues whatsoever. Anyone requiring an outstanding care home for a loved one should look no further.
Reply from Lindsey Rudd, Customer Care Administrator at Foley Grange

Thank you for your wonderful review, we couldnt be more proud and grateful for your glowing recommendation!

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Review from N K (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been looked after for 16 months at Foley Grange. In that time, the staff have been wonderful with her, and I'm sure if Mum hadn't got this awful dementia, she would have dung their praises also.
Reply from Charlotte Jackson, Customer Care Administrator at Foley Grange

Thank you so much for your lovely review; we are so pleased she is happy with us.

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Review from S A (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Jolly staff, pleasant to talk to and help, seem kind and caring. The room is a good size, all kept clean and tidy.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to leave a review for Foley Grange.

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Review from Nicky H (Daughter of Resident) published on 4 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum never thought that she would end up in a home as she always said she 'wasn't a herd animal'. However, her mobility issues, due to her Parkinson's, were becoming steadily worse and she was becoming increasingly afraid of falling at home. Coming to Foley Grange has been a revelation to her. She
is treated with dignity and respect by all of the staff and is beginning to make friendships. Her life has taken on a richness and variety that was lacking before as she was isolated and lonely living in a house that she loved but which had become too big for her. She loves having nothing to worry about any more, all her needs are being met, she loves the food and she has a much more interesting social life due to all of the daily planned activities which means that she is not relying upon the TV for company. It is such a relief to her and her family to have peace of mind knowing that she is now living in a warm, safe and secure environment. Mum is happy and content, so thank you Foley Grange.
Reply from Terri Kidd, PR Executive at Foley Grange

Historically, for people of your mum’s generation, care homes did not have the best reputation but I think it’s fair to say that Foley Grange is a world away from the home she was imagining. At Ideal Carehomes we have worked hard to ensure our homes are a cut above, this is why we invite everyone in to visit any time to see what life inside the home is really like – a bustling, busy atmosphere with plenty to do! We are so glad we could change your mum’s mind, it’s a pleasure to have her with us.

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Review from P S (Son of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came to this care home in September. He always said he wanted to stay at home. Unfortunately, his dementia progressed and started going out in the evening and forgetting where he lived. I live in Birmingham.
Dad's first week in the home was good, he settled well, appears to have accepted the home.
He said he was comfortable and well looked after and enjoyed the meals.
Reply from Terri Kidd, PR Executive at Foley Grange

We know that the idea of moving to a care home can be worrying, especially for someone who lives with dementia, and it’s important that we do everything we can to help our residents settle and feel safe, happy and cared for. We are so pleased that your dad is settling and that we can take some of the worry away from you. Thank you for taking the time to leave a review.

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Review from B H (Resident) assisted by family/friend published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody here is very social, kind and makes me feel at home.
The food is really good.
All the staff are extremely helpful.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for sending in a review, we are so pleased that you are settled and happy with us at Foley Grange (and most importantly that the food is good!).

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Review from Ginnie K (Friend of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having worked in care for a very long time I can only say that all care homes should be like Foley Grange, this home is amazing, not just the fixtures and fittings but the whole experience of an elderly person living there, nothing is too much trouble, the staff go above and beyond each person is treated
with love and care.
There never seems to be a week that goes by when the staff are trying to encourage different activities, functions and parties for the residents to enjoy.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to write a review, we are very proud of our lovely team and beautiful home. We think it’s the best, but we are biased! It’s lovely to hear it from you!

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Review from Sarah T (Daughter of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Foley Grange is a beautiful home. The facilities are excellent. My Dad has been at Foley Grange for eight months and I generally have no worries. Ideally, we would have liked Dad to have remained at home but sadly this could not be. The staff on the first floor along with management laundry housekeeping
and kitchen are all very kind and caring. I feel that the staff go that extra mile trying to involve residents and fill their days with activities and trips to barbers, the pub, bowling, and garden centres. We are always made welcome as a family and have built up good relationships with the staff. I feel that although Dad's Dementia is progressing quite rapidly this is a home I am happy for him to be at. Well done Foley Grange and thank you.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for this lovely review. We know that stimulation and activity helps our residents thrive and in many cases can help slow down the progression of Dementia, but more than that it makes Foley Grange a happy, bustling place to be!

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Review from Andy M (Son of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last few months of her life at Foley Grange and I truly wish she had moved in there much much earlier than she did. The home is so thoughtfully designed and well built and equipped, so beautifully furnished and decorated, and the staff are so friendly, helpful and professional, the
care given to Mum was better than I could ever have imagined or hoped for, and I can honestly say that her general health and welfare appeared to be better than I can recall seeing her at any point over the last 15 years.
We always visited unannounced and always found her to be clean, well presented and very well cared for. I cannot thank the staff at Foley Grange enough, for how they have cared for Mum. Well done Foley Grange.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to send such a lovely review. We are honoured that we got to spend those last months caring for your mum and that you were able to see the love and care that she received. Everything about our home, from the building to the menus to the staff training is designed to allow our residents to thrive and it’s lovely to know that your mum's final months were so well-lived.

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Review from Amanda H (Daughter of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Foley Grange since November last year and we are very confident in the level of care and kindness she is receiving. Activities are organised daily - the most recent being the Armed Forces Day with a BBQ, nostalgic songs being played and a live singer, all of which were enjoyed outside
in the sunshine and was a really lovely afternoon. The client/carer ratio is excellent, there is always someone on hand and the carers know the residents and their various needs, likes and dislikes. This all supports the superior level of care provided. When researching care homes one of our criteria was that we should be able to visit Mum whenever we wished to, without prior notice and the fact that this, together with the excellent standard of amenities/facilities (we watched it being built from the ground up), made our decision easier. Knowing that Mum is so well cared for, made a traumatic and difficult time bearable. My family and I would fully recommend Foley Grange.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for your kind words, it’s lovely to know that the hard work and attention to detail that we put into our home is paying off. We love a good event, a chance to show off the home and build relationships in the community and our Armed Forces Day was certainly a shining example of that, but more important is that our residents are happy and their families are reassured that they are receiving the best care we can deliver. You are always welcome in our home and a cup of tea and a biscuit is never far away.

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Review from Carolyn K (Daughter of Resident) published on 5 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently had a two week respite stay. From the initial viewing, reservation and booking the procedure was straightforward helped by the Front of house and home manager. My Father had a lovely comfortable room with all the private facilities. My Father commented that all the staff were helpful,
friendly and caring nothing was too much trouble and the food was wonderful. Already planning his next stay. A big thank you to all the staff for making my father's short stay enjoyable.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to write a review, we are so glad that your father enjoyed his respite with us and will be returning shortly – we can’t wait for him to come and stay again but in the meantime, we hope he can pop in for a cuppa now and again, we will get the kettle on!

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Review from C G (Son of Resident) published on 1 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very caring and kind to my mother.
Respite has been excellent.
Very difficult times for my mother, but the care she received was wonderful.
Only negative - no telephone in room.
Reply from Terri Kidd, PR Executive at Foley Grange

Thank you for taking the time to write a review. We know that often when residents come to us for respite, it is a difficult time for them, whether due to ill health or upheaval. It’s important for us to support the residents and their families to make the transition as smooth as possible and to give the care and support needed to help them settle with us. We are so pleased to have been able to support your mother in this way.

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Review from Tracey G (Daughter of Resident) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for ten months now and is enjoying her time. There are lots of activities and clubs to get involved with. She has become more confident in using her walker as there are always staff around to help her if she gets into difficulty. She likes the food as the menu changes daily and is
different for each week. When it was national pie week the residents were asked which were their favourite pies and these were added to the menu. Last month Mum went on a day trip to a car factory and museum which she loved. They also have entertainers come to the home to sing or play instruments and the residents are encouraged to join in. All her medication is ordered and given to her so she doesn't have to worry about it (and neither do I). She has really thrived since coming here and I am glad I found such a lovely place. There is always a good atmosphere and the staff are caring and helpful. No extra has to be paid for a hairdresser or chiropodist with the all-inclusive price.
Reply from Terri Kidd, PR Executive at Foley Grange

What a lovely review, thank you for your kind words. We are so pleased that your mum is not only happy and entertained at Foley Grange but thriving. A big part of what we do is to support independent living and it’s lovely that the support she has received has allowed your mum to grow in confidence. It is great to hear that Mum enjoyed the recent trip and that our all-inclusive fee is giving you all peace of mind.

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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Foley Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for Foley Grange is calculated as follows: ( (365 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 409 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foley Grange is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (2)

Bethany

Bethany Phillips

Job Title: Front of House Manager Joined: 2024

Bethany is the front-of-house manager at Foley Grange.

No image found

Donna Crathorne

Job Title: Deputy Home Manager Joined: 2024

Donna is the Care Manager at Foley Grange.

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