Kirk Lane

The staff are mostly very good and keep me apprised of how my Dad is doing. We try and see him on a weekly basis. There have been times when Dad was not wearing his hearing aids and some have gone missing. Hopefully moving forward, staff can keep better track of where Dad's hearing aids are (sometimes he puts them in his pocket). On the main a great service.

The activity coordinators are fantastic. A special mention goes to one staff member in particular who established an early and strong connection with my mum, ensuring she always feels included, we love her!

The staff team at Kirk Lane are wonderful. My father in law has been a resident for more than three years now and so many of the staff have been here for all of that time and treat him as if he were a member of their family which means so much to us. The facilities at Kirk Lane are excellent too and we love the terrace upstairs now that my FIL is less able to visit the garden (which he has always enjoyed). Highly recommended.

Thank you to all at Kirk Lane for all that you do.

It's such a joy when you enter Kirk Lane from Reception onwards. The staff treats residents and visitors as part of a big family. The manager and all staff are incredible for the care and attention they give to the needs of each resident. The rooms are bright and comfortable with en suite. The garden is a haven for peace and tranquillity but also for the great activities it provides. Words can't describe how happy and appreciative our family feels to have our dear one is such a lovely place.

Kirk Lane is a nursing home like no other. It is headed by a management team who are forward-thinking and vibrant with an exciting agenda. The residents are offered the usual activities along with more cultural events. At 87 years I have spent my adult life wanting to play chess and after a few months in Kirk Lane I enjoy a regular game. The gardens are beautiful. It is so peaceful and the gentle movement of the water filter for the fish pond (which the 2 maintenance gents built) is very relaxing. There is always a buzz around the home. There are so many sections at work - nursing and care staff, kitchen and laundry, and activities who really have come into their own along with reception, hairdressing and administration. Inclusion is the operative word. When clients come into the home for respite everyone goes that extra mile to ensure their stay is enjoyable. I am settled at Kirk Lane and the quality of the care takes the pressure off my family and I know I will be looked after.

This is an outstanding nursing home in every way. My mother was cared for after 18 months and absolutely thrived after almost passing away in hospital from the deadly RSV virus. Particular mention must be made with three key points - 1- Consistently outstanding staff. 2- Excellent and carefully tailored nutrition. 3- Outstanding condition looked after by skilled maintenance team.

Overall Kirk Lane Home is a superb facility with top quality staff in all departments. A particular mention must be made to the maintenance team who keep the facility and gardens in outstanding condition, all year long.

My dad was a resident for 15 months and received outstanding care during this time. There was a noticeable improvement in his condition when he moved in and I had peace of mind that he was being well cared for in a safe environment. The staff are amazing and genuinely appear to love what they do. We had frequent review meetings and my dad and I always felt listened to and that our feedback was actioned. There is a great selection of food with tea and cakes served between meals. I was always offered treats and encouraged to help myself from the kitchen. The homemade birthday cakes are a lovely touch and of course delicious! The activities team do an amazing job making sure there is something for everyone. There are plenty of bus trips and excursions, regular visits from therapy animals, and plenty of outside events in the garden during the summer. I highly recommend Kirk Lane and can’t thank the staff enough for taking such exceptional care of my dad.

I am the daughter of a resident. I would like to say that since Mum came here in September last year, she has loved every minute. My sister and I feel so much better that Mum is getting such wonderful care, from wonderful people. Thank you all.

Wonderful home with an excellent level of care. The activity program here is wonderful with many varied levels for all resident's capabilities. The rooms are well-equipped to meet the individual needs. The carers within the home are so nice and Mum adores them. They go over and above for the residents. Day trips are offered most weeks for those wanting a day out. There are often entertainment days with singers etc, which the residents love. BBQ's are a thing Mum loves and this happens often. Overall, excellent place.

I was in respite recently and found everyone very helpful. The manager checked in with me regularly as did all his staff. They couldn't have been more helpful and I appreciated the level of dignity and respect they afforded me. I would highly recommend this facility to anyone. A very pleasant place to stay.

Gives me such pleasure walking into mums room in Kirk Lane Home and seeing the care that has been taken to keep it nice. Gives me a great feeling knowing she is in the right place, chosen by my brother and myself. Credit to the manager and staff at Kirk Lane Home, who always go above and beyond. Thank you for being there for Mum and our family.

Over the past month, my mother's health has been poorly and she has had problems eating and had a chest infection. During this period, the care staff, nursing staff and local GP have been excellent in providing the excellent care and support that my mum was requiring. Her health, at 93, will not improve, however, the home have just put in a new bed to stop my mum from getting bed sores and I was exceptionally pleased that they have done this to provide more excellent care for Mum.

I have found Kirk Lane Nursing Home to be the best in the area. I was looking for a home for my mum last year and was so glad to find this home. The management and staff have been so good with Mum and she has settled well. Couldn't be happier with the care.

Choosing a nursing home for my father was a bit of a daunting experience, as we hadn't had to do anything like this before, however, as soon as I visited Kirk Lane Nursing Home, it just felt right. The building is new and both the interior and exterior are immaculate. The rooms are spacious and well equipped, with lovely en-suite facilities in every room. The secure enclosed gardens offer facilities to enjoy a BBQ or just to sit enjoying the surroundings and fresh air. Great facilities are good and well, however, the calibre of staff is the main thing which makes this home outstanding. All the staff are so friendly and engaging, both with residents and visitors. Having the ability to visit at any time means that it wouldn't be possible to project a front just at visiting time. I would have no hesitation in recommending this home to anyone looking for a home from home for their loved ones.

My aunt moved into Kirk Lane in December 2021. The whole family were delighted with the quality of facilities and impressed by the decor and amenities of this new build facility. My aunt was delighted to have an en-suite shower room, which allows her some independence with bathing and the quality of fixtures and fittings is second to none. Underfloor heating and fluffy towels are a lovely touch. The staff are all delightful and very upbeat and positive people who clearly enjoy working at Kirk Lane. My aunt was assured from the outset that Kirk Lane was to be her home and everyone has made sure she feels absolutely at home there. There are so many positives to mention - movie nights, delicious home baking, barbecues, daily exercise classes and regular bus outings are a few of the noteworthy extra touches that make Kirk Lane really feel like a home. The management are superb and offer families regular opportunities to engage with Randolph Hill and welcome feedback. We are delighted!

I now have both my parents in this wonderful home. The staff are amazing. The manager is wonderful. I have never met someone so suited to their job. He always takes time with the residents, stops and chats to them every time he passes and goes all out to do what he can for them. Everyone is so friendly and welcoming. Wonderful nursing home.

Massive thanks to all staff including management, nurses and carers for the kind, professional and caring support given to my mum during her stay at Kirk Lane Nursing Home. On top of that, the spacious luxurious accommodation with its beautiful and secure landscape gardens were just perfect. Sadly, Mum spent less time with you than we had all hoped for but I can't thank everyone enough for the way my mum was looked after, not forgetting the kindness and support offered to myself during this difficult period. I honestly could not have wished for more.

Care staff are excellent and treat everyone well. Uncle is always well dressed in matching outfits and clothes are very well laundered. Perhaps due to COVID regulations but only a minor issue, is visitors having to phone to arrange appointments to visit and wait until reception staff are free to escort to the resident's room. It would be nice if visitors were able to access the coffee matching and other facilities.