Nightingale Court

Mum has settled into Nightingale Court quickly. Her room is clean and comfortable and we have been able to personalise it for her. The staff are the real asset at Nightingale Court. All have individual roles, but none of the staff ignore residents and instead make time for their needs, taking time to chat to them and attend to their needs, or ensure the right member of staff is made available to attend to those needs. On arriving at the Nightingale, you are welcomed warmly and the team are always available to let you know where the resident is and what they are up to. The manager makes herself available to welcome you and seek feedback. There have been regular activities for residents, with live music and fitness sessions. Looking forward to seeing how the new activities coordinator resumes the high standard set by the previous coordinator.

The care in this home is amazing. My aunt has been in hospital for a few weeks and came out in a very poor state of health and hygiene. They were wonderful; they cleaned her up, made her feel comfortable and gave her lots of love and made us feel welcome and loved. I would recommend the home to anyone.

My father was placed in the care of Nightingale Court recently, following some difficult months living at home. To our surprise, he settled immediately and without fuss. We attribute this, in large part, to the care he has received at the home. The staff, from top to bottom, are compassionate, caring and competent. The home itself (which is purpose-built) is very well laid out. It is bright and clean and the facilities are excellent.

Can thoroughly recommend Nightingale Court for your loved ones.

I would not find anywhere better. I have been mornings, lunchtimes, afternoons and evenings. Lovely, caring and kind staff. My husband is always clean, the room always smells nice. You would not find more caring staff, always smiling.

Absolutely amazing care home. Really look after Nan and make her feel comfortable. All the staff are very kind and friendly, and the receptionist is warm and welcoming.

My mum moved to Nightingale Court in February this year and I could not have received any better help and support from the Manager and every single member of staff. My mum is 93 and was hoping to end her life in her own home and sadly this was not possible. The Manager has worked tirelessly to ensure she settled which has involved all the staff going over and above-expected care levels as she has been very demanding during the last 6 weeks trying very hard to get sent home by being very difficult.

I cannot explain the joy of visiting the home yesterday to find my mum in the lounge singing away with the lovely musician entertaining the residents. During the last 6 weeks, all staff have tried very hard to settle her in and helped her socialise and she was having none of it but their hard work has paid off and she is settled and happy, and this week has had all her pictures from home put up in her bedroom. The cleanliness and the standard of food is excellent. 100% satisfied.

I have visited on all occasions and never asked to sign in, which doesn't bother me, but on two occasions a male manager (who let me out the exit door) asked if I had signed in and on saying no, appeared really hacked off with me. Perhaps that said manager or the female that can't move from her office today would like to leave the signing-in book within view when I am being taken through the double set of doors! Man your reception for goodness sake!

I have been visiting, weekly, my friend of over twenty years in Nightingale Court. The staff have always been very friendly and informative and in the early days of my friend's stay have made her feel as comfortable as possible during a difficult time for her adjusting to care home life. They excelled, however, on the occasion of her birthday. A room was made available for me to decorate and five friends attended the birthday party. We were served tea and a beautiful birthday cake was brought in. The staff couldn't have been kinder and helped when it came to leaving by welcoming my friend into the care home lounge where she was serenaded by a singer. The staff and residents had already sung 'Happy Birthday' to her. I know she really enjoyed the day and this was only made possible by the care and help of the home, where she is looked after so well.

Having had no experience of the process, we were concerned about moving dad into care. We needn't have worried! The whole team at Nightingale Court have been totally amazing. Not only have they given us reassurance every step of the way, but have also gone out of their way to get dad settled in and comfortable. It's a big change for him, but the staff have worked really hard to make him feel at home. Everything from making sure he has his porridge just the way he likes it to changing things round in his room - nothing has been a problem or too much trouble. From the wonderful (and always smiling) carers right through to the management team, everyone has reassured us that dad is now safe, happy and being well looked after.

This facility is exceptional and I would recommend it to anyone without hesitation.

Amazing, friendly, welcoming and caring staff. Tastefully decorated rooms. The residents are offered a varied range of tasty and nutritious food.

Looked for Mum to get respite care but needed to stay in care permanently. Contacted the team and booked a visit; they were so understanding of our circumstances. Happy to advise us, and we were made to feel part of the Nightingale Court family. We have been contacted with updates on Mum's health issues, and helped us become family members instead of carers. Nothing is too much.

The staff are excellent they make everyone welcome as soon as you go there. The Home is spotless and the rooms are excellent. Food is of a very high standard.

Fantastic! excellent! - Cannot fault this care home at all, my Dad is treated like a family member and not a resident. Big spacious and lovely garden and they can cater to individual needs including family members nothing is too much trouble for the staff. Always smiling and happy to talk through any concerns. All food is locally made on site and is very tasty - family can eat here too. Dad is so happy here and has changed from an angry resident wanting to escape his last home to not wanting to leave here. They do loads of activities and the recent summer garden party was so brilliant with live music, mocktails, food and face painting. Keep up the great work so happy you're looking after my Dad x

Can I just say what an excellent service is being provided here. We have been at previous care homes, and this excels by far. The team were very helpful and welcoming. We were even invited to join our relative for dinner, which was great. Would definitely recommend. Well done Nightingale Court.

We highly recommend Nightingale Court, you could not find a better place for someone you really care about. Our friend and us were very nervous about him going into care but we needn’t have been. The home itself is superb and the staff, facilities and food are excellent. We have not seen our friend so relaxed for a long time.