Admiral Jellicoe House

I enjoyed three lovely days with my uncle. It was a short visit because I come from abroad. Each time, it was easy for me to book myself in for lunch and to have the use of a wheelchair for my uncle, so we had several outings together. The premises are spotlessly clean, and the staff were always friendly and caring, as well as reactive to any requests. I am grateful to all the staff for looking after him so well.

Sadly, Dad recently passed away, I cannot thank the staff at all levels for the care and compassion they showed to Dad and our family.

We are relaxed in the knowledge that everything is in good order.

My mother moved into Admiral Jellicoe House in August 2022 when there were only eight residents. Although it was a new build it was well layout and the decoration was good. The staff at the time were very happy with any enquiries. Since the home has filled up more the number of staff has increased and all the staff I have dealt with have been approachable, polite and very useful. Also as Admiral Jellicoe House has employed its own staff it has been better for the residents because they get used to talking and dealing with the same staff. I have been very pleased with the quality of care that my mother has received. Keep up the good work.

My mother was one of the first residents to move into this brand-new home, from day one she was made very welcomed by the management and staff teams. She has been happy in this home, compared with the previous homes. The staff team are very supportive, my mother is now unable to walk, so is hoisted daily, the staff team try to involve my mother in daily activities, when she is willing. If she does not want to leave her room, they try to bring the activity to her. The facilities are excellent, the food looks lovely, the environment is excellent. One year on, my mother is still happy with the home, the regular monthly relative meetings are very helpful, the monthly email newsletter, activity sheets and menus are great to receive as a relative.

My husband became a resident in August 2022. Initially, there were some teething problems but they now have an excellent team who work hard to ensure that their residents and their families are well taken care of, my husband seems to have settled very well since becoming a resident. All the staff bend over backwards to support the residents and their families. Unfortunately, my husband is unable to be at home but Admiral Jellicoe House is the next best thing. Thank you to all the staff.

The home is still in the process of settling in and is working extremely hard to obtain high standards. While there have been some teething problems, the management is receptive to feedback and quick to make improvements. The care team and nurses are responsive, caring and show genuine empathy towards both the residents and family members. The facilities are amazing, and the domestic team work extremely hard to keep it exceptionally clean and tidy. Although there is room for improvement in communication and protocols, I am confident that with time, I will be able to give the home an excellent rating overall. I am very happy with the care my dad receives and look forward to seeing the small improvements required for me to give an excellent overall.

My husband was accepted and moved into Admiral Jellicoe House in July 2022 and we have been grateful foe everything done for his comfort. He has been very contented and happy and we have no issues as his various problems have been dealt with.

I have been so grateful for Admiral Jellicoe House and the care and support they provide to my father, but also to us as his family. The standard of accommodation is excellent, and the staff are professional, friendly and caring. They really consider the needs of the individual and consistently strive to ensure the best-lived experience for all the residents.

A new home with excellent facilities and very caring and helpful staff. Food is very good with a choice for all meals. Always a warm welcome when visiting. Monthly emails advising of activities and menus keep relations informed.

From the conversations that I have with the residents, I can tell that they adore the staff and are always kept busy with various activities and functions happening throughout the home and outside of the home. I think it’s really important that we don’t forget about our veterans and I urge anyone reading this to pop along for a brew and a chat with the incredible individuals that live and work at Admiral Jellicoe House.

Clean, light and airy, the premises feels larger on the inside than it looks from the outside with wide corridors and spacious rooms. With lounges and dining rooms on each floor, the residents get to socialise more with their immediate neighbours and quickly build new friendships and companions. Plenty of organised daily activities, cinema, bar and hairdressers. The staff being so friendly and helpful it makes for a friendly and happy atmosphere throughout the home.

Finally, Jellicoe House Care Home is a brand-new facility that has started off on the right foot. The facilities are modern and well-maintained, and the care home as a whole provides a caring and compassionate environment for its residents.

My heartfelt thanks to all at Jellicoe.